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Main Phone 1-800 221 7370
Additional Phones 1-877 359 6827
Online check-in & baggage payment TAP passengers traveling without checked luggage to any European Schengen destination will be able to check-in directly from TAP sales outlets at Lisbon and Porto airports when purchasing their respective ticket on flights with immediate departure. In this initial phase the service will not be available on flights that require document checks, namely to all intercontinental destinations. Web Fares are only on sale via the TAP website and are not available through any other sales outlet. Fares are indicated during the booking process.
Carry-on Baggage Rules & Fees 1. TAP Discount, Basic, Classic & Plus classes are allowed 1 carry-on bag, with up to 6kg/13lb and measuring up to 55x40x20cm or 22x16x7in, or a total of 115cm/45in. Tap Executive Class is allowed 2 carry-on bags, with up to 10kg/22lb and measuring up to 55x40x20cm or 22x16x7in, or a total of 115cm/45in. 2. In addition, all classes can bring onboard the following personal items: handbag/purse, overcoat, wrap or blanket; small camera and/or binoculars; reasonable number of duty-free items, umbrella, laptop computer, infant’s onboard needs; food for onboard consumption, assistive devices, a child safety seat or baby bassinet & acollapsible stroller. 3. Items exceeding the carry-on requirements, but needed to be brought onboard are considered ‘Cabin Baggage’, which includes voluminous, valuable or fragile items (i.e., art works, musical instruments, electronic equipment, etc.); acceptance thereof is subject to: (a) weight not to exceed 60kg/185lb and purchase of an additional seat; (b) items with larger dimensions or weight require the purchase of a second seat.
Baggage Rules & Fees by Destination
| Destination | To/From U.S.A., Brazil, Venezuela or Senegal (Piece Concept applies) |
| Linear dimensions/weight | 158cm/62in and 23kg/50lb |
| Regular size & weight fees | For TAP Discount, Basic, Classic & Plus Classes: (a) USA & Europe 1 free bag, second bag EUR/$50, each bag thereafter EUR/$150 each; (b) Venezuela & Senegal: 2 free bags, (c) travel NOT originating in Brazil: 2 bags free - travel originating in Brazil: 2 bags free, up to 23kg/50lb in Economy and up to 32kg/70lb in other classes |
| Overweight fees | USA & Europe: 23-32kg EUR 50/$75, 32-45kg EUR/$350; for all other destinations, see 'Notes' below. |
| Oversized fees | USA & Europe: up to 203cm EUR/$50; over 203cm EUR/$300; for all other destinations, see 'Notes' below |
| TAP Executive Class | (a) USA, Venezuela & Brazil 2 bags free up to 32kg/70lb; (b) not originating in Brazil, bags under 158cm/62in. each. |
| Infants under 2 | 1 bag free up to 10kg |
| Destination | To/From Europe, Casablanca, Maputo, Luanda, Johannesburg, Sal*, **, Praia*, **, Bissau*, Sao Tome*, ** (Weight Concept applies) |
| Regular size & weight fees | TAP Discount, Basic, Classic & Plus Classes: up to 20kg/44lb free. |
| Overweight fees | (see 'Notes' below) |
| Oversized fees | (see 'Notes' below) |
| TAP Executive Class | up to 30kg/66lb free |
| Victoria Silver | one extra free bag up to 15kg/33lb |
| Victoria Gold | one extra free bag up to 20kg/44lb |
Reference
* Except from Guinea / Cape Verde to Brazil, via Lisbon - Piece Concept applies (TAP Plus, Classic, Basic & Discount: 2 bags free up to 23kg each; TAP Executive Class: 3 bags free up to 23 kg). **Until April 30, 2011 free tollerance from/to Sal, Praia or S.Tomé is 10kg; thereafter 5kg.
Notes: If you need to get the fees for excess, overweight & oversized baggage for your destination(s), you can find a detailed list at the following TAP Portugal web site by clicking on 'Luggage'/Excess Luggage on the upper left side of the home page or go directly to 'flytap.com/USA/en/FlyWithUs/BeforeTravel/Luggage/ExcessLuggage' (and click on 'PDF' in the last line of that page).
Please note: this list only includes TAP Air Portugal Airlines and not any code-share or partner flights. TAP Air Portugal Airlines flights serve these cities directly. Flights are available on TAP Air Portugal Airlines from each airport to all airports listed. These are not direct flights; multiple connections may be required.
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