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Ted Stevens Anchorage (ANC) Airport |
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- ANC Airport Contact
5000 W Intl Airport Rd
Anchorage, AK 99502
United States
Phone: 9072662437
Email: aiainfo@alaska.gov
Website for Ted Stevens Anchorage Airport: http://www.dot.state.ak.us
- ANC Airport Overview
Ted Stevens Anchorage International Airport (ANC) is located 4 miles SW of downtown Anchorage, was constructed in 1951. It presently covers 4,500 acres with 3 runways and serves as the gateway to the Alaskan Frontier, Hawaii and parts of the Far East (Russia, China, Japan, Korea) and Frankfurt, Germany (seasonal). In 2005 the Alaska Legislature renamed Anchorage airport in honor of its long-serving US Senator Ted Stevens. FedEx and United Parcel Service maintain major hubs for their cargo heading to/from Far East.
Anchorage, who envisioned its ANC airport as the future connecting point to the Russian Far East, started in June 2008 to accommodate Russian airlines Dalavia with flights to/from Khabarovsk and Petropavlosk-Kamchatsky, and Vladivostok Air with flights to/from Petropavlovsk-Kamchatsky and Vladivostok.
Even though the airport is receiving a yearly snowfall of 60 inches, it has managed to operate while others shut down, mostly due to an award-winning snow-removal personnel.
South Terminal - a domestic terminal (Concourses A & C) - is mostly served by domestic airlines; however some of them have been routed to the International terminal (Continental, Delta, Sun Country and US Airways). Its L Gates serve Era Aviation and PenAir to Alaskan destinations. North Terminal - an international terminal - is host to the following overseas airlines: China, Condor, Dalavia, and Vladivosok, as well as summer charters run by Japan Airlines, Korean Air, Omni Air Internat'l and North American.
- Baggage Carts / Skycap at Ted Stevens Anchorage ANC Airport
Smart Cartes are available in many locations in the South (Domestic) and North (International) terminals of Anchorage Airport. Call (800) 328-9006 if you have questions.
Skycap service is available throughout the airport. Skycaps also provide curbside check-in that helps passengers avoid ticket lines. Skycaps are also available to transport disabled individuals by wheelchair to and from aircraft gates. A modest tip is expected.
- Baggage Claim at Ted Stevens Anchorage ANC Airport
Baggage Claim is located on level one of the Main Terminal.
- Banking / ATM Services at Ted Stevens Anchorage ANC Airport
ATMs are conveniently located in the Main (South) Terminal and the International (North) Terminal.
- Business Services at Ted Stevens Anchorage ANC Airport
Free wireless Internet access (WiFi), but you will be required to agree to its terms and conditions.
An Internet Kiosk is located in the South (Domestic) Terminal near Concourse B.
- Concourses at Ted Stevens Anchorage ANC Airport
There are 3 main concourses (A, B, C) in the Main (South) Terminal, plus the International (North) Terminal.
SOUTH TERMINAL - a domestic terminal (Concourses A & C) serves 9 airlines, however 4 more domestic airlines have been routed to the International terminal (Continental, Delta, Sun Country and US Airways). Its L Gates serve Era Aviation and PenAir to Alaskan destinations.
NORTH TERMINAL - an international terminal, is host to the following overseas airlines: China, Condor, Dalavia, and Vladivosok (starting July 7), as well as summer charters run by Japan Airlines, Korean Air, Omni Air Internat'l and North American.
- Emergency / Medical Services at Ted Stevens Anchorage ANC Airport
The Alaska Native Medical Center operates a counter in the Transportation Lobby of the South (Domestic) Terminal of the Airport. The staff at the counter provides assistance to patients (and their families) that are arriving at the Airport on the way to the Medical Center.
- Flight Information Monitors at Ted Stevens Anchorage ANC Airport
Monitors are located throughout the terminals.
- International Travelers at Ted Stevens Anchorage ANC Airport
The International (North) Terminal is separate from the main terminal. The North (international) terminal visitor information center is located in the lobby of the terminal. It is staffed from 9AM to 4PM, seven days a week during scheduled flight arrivals. The phone number is (907) 266-2657.
There is a visitor information center located in the Transit lounge of the North (International) terminal has visitor information for international transit passengers. The phone number is (907) 248-0162.
- Internet Access at Ted Stevens Anchorage ANC Airport
Free wireless Internet access (WiFi), but you will be required to agree to its terms and conditions.
An Internet Kiosk is located in the South (Domestic) Terminal near Concourse B.
- Lost & Found at Ted Stevens Anchorage ANC Airport
Lost & Found -Tel: (907) 266-2623; Fax: (907) 266-2446; open Mon-Fri 8am-4:30pm. Lost & Found Office: Ted Stevens Anchorage International Airport P.O. Box 190629, Anchorage, Alaska 99519-0629
TheLost and Found office is located in the C Concourse, across from Northwest Airlines Ticket Counter. If you lost an item in an ANC terminal, parking garage, or shuttle bus, visit the office or call (907) 266-2623 for assistance. Be prepared to provide your name, address, phone number and a detailed description of the lost item. Lost and Found items are kept for approximately 60-90 days before being disposed of.
For items lost with a specific airline carrier or on a flight, contact the airline directly.
- Main Terminal / Concourses at Ted Stevens Anchorage ANC Airport
ANC Airport has two separate Terminals: The South Terminals (domestic), with concourses A, B, C; and the North Terminal (international).
- People With Special Needs / Persons With Disabilities at Ted Stevens Anchorage ANC Airport
Ted Stevens Anchorage International Airport meets ADA requirements and is easily accessible to physically challenged individuals.
- Pets / Animals at Ted Stevens Anchorage ANC Airport
The Airport offers outdoor pet relief areas at both terminals. Signs providing directions to these areas can be found on the curbside adjacent the baggage claim doors. While inside the terminals, dogs shall remain inside their kennels or on a leash whenever accompanied by their owner/handler.
- Restrooms at Ted Stevens Anchorage ANC Airport
Restrooms are conveniently located throughout the airport terminal and concourses.
- Security at Ted Stevens Anchorage ANC Airport
The Airport has been making a number of changes to our security program across a broad range of areas to improve aviation security and to better protect the traveling public.
Vehicles on the departure and arrival ramps are limited to active loading and unloading only. Vehicles which remain on the ramp for other than extremely short periods, will be directed to relocate. Impoundment and towing will be actively used to move unattended vehicles.
Curbside check-in is currently not available unless the airlines re-establish this service.
Only ticketed passengers are authorized beyond the screening points unless special requirements are approved in advance at the airline ticket counter.
Expect to spend more time going through screening check points.
No knives or cutting instruments of any size or material will be allowed on your person or in your carry-on luggage.
Until further notice, Point Woronzof Drive is restricted to official business traffic (AWWU, Signature Flight Support, the recycling center, and Clitheroe Center) from 11PM to 7AM. A guard is posted just west of the Boeing Drive intersection to check vehicles.
- Smoking at Ted Stevens Anchorage ANC Airport
smoking is not allowed anywhere inside the terminal buildings. Smoking is permitted outside of the South Terminal (lower level) and North Terminal in designated smoking areas
- Travelers Assistance at Ted Stevens Anchorage ANC Airport
Visitor information is available seven days a week in both the South (Domestic) and North (International) terminals of the Airport.
The South (Domestic) terminal visitor information center is located in the lower (Arrivals) level of the terminal. It is staffed from 9AM to 4PM, seven days a week. The phone number is (907) 266-2437.
The North (international) terminal visitor information center is located in the lobby of the terminal. It is staffed from 9AM to 4PM, seven days a week during scheduled flight arrivals. The phone number is (907) 266-2657.
There is a visitor information center located in the Transit lounge of the North (International) terminal has visitor information for international transit passengers. The phone number is (907) 248-0162.
These visitor centers are staffed with helpful volunteers organized by the Anchorage Convention & Visitors Bureau. Click on the following button for more information about visiting Anchorage and Alaska.
- Guest Services at Ted Stevens Anchorage ANC Airport
Visitor Information Center: - open seven days a week in both the South (Domestic) and North (International) terminals of the Airport. They are staffed with helpful volunteers organized by the Anchorage Convention and Visitors Bureau:
(a)The South Terminal visitor information center is located in the lower level of the terminal. It is staffed from 9AM to 4PM, seven days a week. The phone number is (907) 266-2437.
(b) The North Terminal visitor information center is located in the lobby of the terminal. It is staffed from 9AM to 4PM, seven days a week during scheduled flight arrivals. The phone number is (907) 266-2657.
The visitor information center located in the Transit lounge of the North Terminal has visitor information for international transit passengers. The phone number is (907) 248-0162.
Sleep / Rest Center:
The Right Touch Massage & Rest Center is located behind security in the C Concourse of the South Terminal. It is open from Noon to 2:30 a.m. during the winter (Sep. 16th - May 14th) and from 10 a.m. to 2:30 a.m. during the summer (May 15. - Sep. 15th).
Rooms may be rented past 2:30am if needed. Single , Double & Family sleep rooms are available. Charges for the sleeping rooms are as follows: Single Room - $10 per hour with the 4th hour free. Double Sleeping Room (recliner love seat that accommodates 2 people or mother and child) - $12.00 per hour with the 4 hour free. Family Rooms (8 foot recliner that will accommodate up to 3 adults) are $15 per hour with the 4th hour free. The single and double sleeping rooms also have DSL ports in them. All rooms have alarm clocks.
The center also offers a full body aqua massage, computers w/internet access, cable TV. Call (907) 243-3443 for more information and reservations .
Baggage and Freezer Storage Service
(a) South Terminal - Open 5:00 AM - 2:00 AM
Baggage and freezer storage is available at the Airport in the South (Domestic) Terminal on the Lower Level next to Visitor Information. Services are provided in the North (International) Terminal seasonally. Use the free airport shuttle that operates every 15 minutes between terminals. Charges are $5 to $7 per bag, per day depending on size. Fish boxes, etc. are charged $12 to $15 per box, per day depending on size. There is no time limit as to length items may be stored. Passenger must have airline ticket in order to use this service. Address: Huntleigh USA, 3801 W. 43rd Avenue, Anchorage, Alaska 99517. Tel: (907) 248-0373
(b) North Terminal - Open seasonally (until September 20, 2008)
Baggage storage is available at the Airport in the North (International) Terminal across from Continental Airlines ticket counter. Hours of operation are Friday/Saturday/Sunday/Monday from 10am to 10pm and every other Wednesday (starting June 11, 2008) from 10am to 10pm. Rates are $5.00 to $7.00 depending on size of bag, per day. No cold storage is available in the North Terminal. Passenger must have airline ticket in order to use this service. Address: Bags, Inc.; tel.: (907) 248-0373
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