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Tokyo Haneda HND Airport Terminal Map

Main Terminal / Concourses at Tokyo Haneda HND Airport

Tokyo Haneda Airport Passenger Terminal Layout & transfers, International Arrival & Departure Procedures; Terminal Details and Transfer to Narita Airport:

Tokyo-Haneda Airport has three passenger terminals - Domestic T1 & T2 and the International Terminal. 
Domestic Terminals T1 & T2 are connected by underground walkway;  the International Terminal is located across from Terminal 1 and  the 'A' Runway, and has an underground station for the Keikyu Airport Line and a level 3 station for the Tokyo Monorail. (While the Keikyu Line's next stop is between Terminals 1 & 2, the Monorail makes separate stops at T1 & T2).  

International Arrivals
arrive at level 2, gates 109 - 112, of the International Terminal, where they go through Immigration, pick up their bags at baggage claim,  go through Customs inspection (Plant & Animal Quarantene is on either side of Customs) and proceed to the Arrivals Lobby,  where the Keikyu Line & Monorail are on opposite sides of the entrance gates.
International Departures depart from level 3. after check-in procedure they go through security check and through Departure Immigration Procedure, before continuing on to their boarding gates 109 - 112.

The 8-level Terminal 1
- named ‘Big Bird’: Current Airlines:  (a) serving at the North Wing: JAL (To Hokkaido, Tohoku, Hokuriku, Kinki) and SKY;  (b) serving t South Wig: JAL (to Chugoku, Shikoku, Kyushu, Okinawa; and JTA, SFJ & ANA (ANA serves Kitakyushu flights only).
T1 has a six-level restaurant & shopping area in its center, as well as an observation deck on its rooftop. Both the Monorail and the Keikyu Line are located on level B1F (basement), as well as Meeting Points ‘Tower of the Sun / Moon’ on each side of the Information desk, 5 Food & Drink establishments, 2 shoe-shine booths and one shoe repair area.

The six-level Terminal 2
(with levels B1F, & 1F – 5F) opened in 2004. Current airlines: ANA (except Kitakyushu flights), ADO & SNA. 
T2 has a six-level ‘marketplace’ with restaurants & shops, as well as the Haneda Excel Hotel Tokyo with 387 rooms. The basement floor B1F houses the train stations. The south side of T2's  Annex has recently been expanded and  adds more lobby space with comfortable seating, shortened distances to south side gates, with added passport control gates and baggage claim areas.

The 5-level International Terminal:  Its call center (tel.. 03-6428-0888 /fax 0889) handles all airport-related inquiries, and inside information phones connect directly to it 24/7. Three Information Counters in the terminal handle wheelchair & stroller rentals, paging and more.  Tourist Information is available at Arrivals Lobby, at level 2 and on internet terminals.
NOTE: The International Terminal is in the midst of expansion construction, adding another 7,600 square meters - to be completed by 2014. 

Level 1
offers entrance to the Plaza; its North Wing houses bus gates 131-134 - reached by shuttle bus.
Level 2 houses the Arrivals Lobby with baggage claim; escalators on this level lead to  transportation options (monorail, Keikyu Line, buses & tour buses; a walkway outside leads to to International Parking. The Arrivals lobby houses Information desks, a desk for domestic connecting flights, currency exchange, & other services; as well as two airline arrival lounges.
Level 3 houses the International Departures lobby with check-in counters A - J, houses currency exchange, information desk, a kids' corner, vending machines, duty-free & other shops, with access to gates 105-114.
Level 4  houses the International departures area in the center, with a restaurant, information counter and service facilities, and Airline lounges JAL & ANA on opposite sides.
Level 5 houses the "Tokyo Pop Town" (E-Do Hall) with food & drink and stores, as well as an observation deck.  .

Information Counters at the International Terminal on levels 1, 2 & 3 provide flight & terminal service information, including wheelchair, stroller or baby carriage rentals, and provide paging services.  The information call center can be reached at 03-6428 0888 /fax 0889. Information staff is recognizable by their green blazers.   Information phones which show  the letter 'i' are on each of levels 1 through 5.
Airline Lounges at the International Terminal:  Note that due to construction activity, JAL & ANA lounges will be closed  to the end of 2014. It is not yet clear whether they will re-open in the same area as stated below.
Japan Airlines JAL - Both Sakura lounge,  the JAL Global Club (JGC) counter & First Class & Diamond Premier Class counters are on level 2, South Wing. 
All Nippon Airways ANA - the ANA lounge is available to eligible travelers of ANA and/or Star Alliance member airlines.
Common Airline Lounge - level 4, beyond passport control
TIAT Sky Lounge A  (a Credit card /airline Lounge) - level 3, Tel. 03-6428 0680 /fax 0681 - beyond passport control (contact your airline or card provider for eligibility).
Deluxe Lounge VIP Room at level 3 is a multi-purpose area with 4 reception rooms serving for meetings. Tel. 03-6428 0677 /fax 0651.
All other services in the International Terminal are alphabetized below:
Baggage Delivery Service:  At level 2 & 3: Sky Building Svc. tel. 03-6428 0661; and  JAL ABC tel. 0120-919-120 or 03-3545 2800 (or visit:
Baggage storage - use coin lockers on levels 2 & 3.
Baggage carts: carts are free, including for use from/to the railway station. Mini-carts are in the departure concourse past immigration, and can be taken to your boarding gate. 
Bus & Train tickets are in the Arrivals Lobby, level 2.
Cell phone rental on level 3: MobileCenter, KDDI, & Softbank
Clinic (Toho University Haneda Airport) - level 1 - tel. 03-5708 8011.
Internet access:  Choose network /ESS-ID "HANEDA-FREE-WIFI"  - no WEP key needed; open browser indicting connection - then register name & e-mail address.
PC Computers/ PC desks:  (a) Computers  with Japanese, English, Korean & Chinese langages are available for rent.  (b) PC Desks are in the deparure gate lunge, at international-domestic transfer lobby (presently closed) & at departure concourse.
Pharmacy - on level 3.
Police Station - Outside of the International Terminal, to the right
Porter service on level 2 is available from Japan Airport Techno - tel. 03-6428 0658.
Rental car counters are at level 2, Arrivals Lobby.
Shower facilities are availale in the Arrivals Lobby of level 2 (tel. 03-6428 0650
Tourist Information Center - at Arrivals Lobby, level 2 - it provides for JR tikets, travel coupons, hotel reservations.

If you need to transfer to Narita Airport, take the Keikyu Line' Limited Express' to Stop 40 (5 stops) and change to the 'Access Express' to Stop 99 (4 stops) .



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