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Houston Hobby HOU Airport Terminal Map

Main Terminal / Concourses at Houston Hobby HOU Airport

Houston Hobby Airport  has a two-level Central Concourse, which is served by AirTran, American, Delta, JetBlue, & Southwest (Southwest being the dominant airline at Houston Hobby).  At present, only U.S. destinations are served by Hobby Airport (international destinations are served by George Bush Intercontinental Airport). However, tis may change soon.

NOTE: The departure-level roadway, which also serves as drop-off ramp has been re-opened to vehicle traffic.

The Ticketing Level, Level 2, of Houston Hobby’s Central Concourse Terminal
is connected to the Parking Garage. There is an entrance to the right, leading to the USO center, with an ATM machine and escalator and elevator leading to the Baggage Level.  The main entrance in the center leads to the Central Concourse, which has two check-in stations and an escalator, followed by restaurant & shops, with a Ground Transportation and Visitor Information booth in between, and, towards the south, ticketing counters and e-ticket machines on either side of the TSA security checkpoint.
From there a moving walkway leads to the divided gateways on either side of the center. In the center area are the South West Customer Service, a few shops , food & drink, as well as an ATM machine. 
The right-side gateway has gates 40 to 51, while the left-side gateway has gates 20 to 32. Both gate areas have coffee & gift shops. A flight information display is located before & after the TSA security checkpoint.

The Baggage Claim, Level One, of Houston Hobby’s Central Concourse Terminal
has four baggage claim carousels, a ground transportation & visitor information booth, an ATM machine, a chapel, rental car counters, and two exit doors on either side of the elevator, where arriving passengers can be picked up. Elevators, escalators & a stairway lead to Ticketing, Level Two.  Note that the temporary baggage area is now closed, and the new baggage claim area with improved features has now been opened.

Services and amenities inside the passenger terminal:  Note that the 4 free KEO phone charge machines also serve as secure locker for electronic devices. Other amenities include Wi-Fi wireless Internet access, a currency exchange booth, ATM machines, a shoe shine stand, dining and shopping options, 8 rental car options, an interfaith chapel, and a USO center.
Also, bilingual special service representatives (SSRs) are scattered at high-traffic locations to answer passenger's inquiries as to airport and tourism. The staff can also book the airport meeting room or suggest alternatives at some of the major hotels nearby.
The black airport telephones inside the main lobby, and the white phones in the Central Concourse area, are for paging assistance.
Visually or hearing challenged persons can call 713/640-3000 or the TDD number 713-641-7781. A pet relief area is located on the east side of the baggage claim area.