Houston Hobby HOU Airport Terminal Map Overview

Main Terminal / Concourses at Houston Hobby HOU Airport

Houston Hobby Airport has one passenger terminal with Central Concourse & Lobby - served by American, Delta & JetBlue, and New International Concourse - currently served only by Southwest.  To get from the terminal to the Blue garage, take the elevator or escalator to the pedestrian bridge on level 3
    Level 1 is the Arrivals level with baggage claim carousels, international arrivals, passenger pickup area and acces to Red Garage level 1 & to Ecopark. with ground transportation & visitor information booth, an ATM machine, a chapel, and two exit doors on either side of the elevator, where arriving passengers can be picked up. Elevators, escalators & a stairway lead to Level Two.
    Level 2  is the Ticketing Level leads to all gates and is connected to the Red Parking Garage, levels 2-4. The ticketing area is divided between check-in facilities for American, Branson Air Express, Delta & JetBlue, with separate check-in facility for Southwest. After check-in all passengers proceed through the security checkpoint, and from there to their respective boarding areas & gates:  Southwest passengers will proceed to the new International Concourse* running northwest with gates 1-5, while domestic passengers will proceed through the central concourse which is divided after the information counter into gates 40 to 51at right and 20-32 at left.  The areas between domestic gates 11 & 16, 44-47, 41 & 21, & gates 23 & 27 offers food & drink & retail concessions, while the new international concourse offers the same throughout the concouse area.
   * New International Concourse opened Oct. 15, 2015 with 5 arrival/departure gates (4 of which are for Southwest), and with new and expanded Southwest ticket counters, and 14 security checkpoints. It has been completely paid for and by Southwest Airlines. which uses the new Concourse for seven daily flights to Belize (Belize City),  to Mexico (Cancun, Los Cabos, Mexico City , Puerto Vallarta) and to Costa Rica (San Jose) - and as of Nov. 1 flights to Montego Bay, Jamaica & to Liberia. 

Current Services and amenities inside the current passenger terminal: 
Note that the 4 free KEO phone charge machines also serve as secure locker for electronic devices. Other amenities include Wi-Fi wireless Internet access, a currency exchange booth, ATM machines, shoe shine, dining and shopping options, rental car options, an interfaith chapel, and an USO center.
Also, bilingual special service representatives (SSRs) are scattered at high-traffic locations to answer passenger's inquiries as to airport and tourism. The staff can also book the airport meeting room or suggest alternatives at some of the major hotels nearby.
The black airport telephones inside the main lobby, and the white phones in the Central Concourse area, are for paging assistance.
Visually or hearing challenged persons can call 713/640-3000 or the TDD number 713-641-7781. A pet relief area is located on the east side of the baggage claim area.  


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