Zurich Airport (ZRH) Terminal Map
Main Terminal / Concourses at Zurich ZRH Airport
Zurich Airport Layout, Transfer Flights and Schengen/non-Schengen regulations:
Zurich Airport has one large passenger terminal with Concourses A, B & E: The basement level houses the train station 'Bahnhof SBB Flughafen Zurich'; Arrivals 1 & 2 are on the lower street level; the next level houses Check-in 3; Airport Shopping is on the ground level; and Check-ins 1 & 2 are on the upper street level, with access to Concourses A & B and a separate 4-level Concourse E - connected via the Skymetro train.
The new Concourse B now serves non-Schengen passengers on the lower level and Schengen passengers on the upper level. Passengers departing from Concourse E will undergo security checks prior to proceeding to the gates.
The centralized security checkpoint is now fully operational - local passengers will check-in at the Airside Center. The new security check building is located between check-in 1, check-in 2 & the Airside Center, and will have 26 check-in counters and some duy-free outlets.
1. Checking in at Zurich Airport (check with your airline first whether they participate in any or all of these services): (a) Besides checking in at the terminal counters, you can avail yourself of the self-service check-in machines near the counters, or (b) simply use the internet, print out your boarding card, and then hand your baggage over at the ‘Bag Drop’ desk of the corresponding checkin area. (c) Mobile checkin at individual airline websites (under ‘mobile link’) will result in getting your boarding card sent directly to your mobile phone; (d) Some airlines also let you check in the evening before your departure. (e) Complete checkin services with baggage handover are available at over 50 Swiss railway stations and checkin with boarding card & luggage registration is about CHF 20/ or $15 per bag.
2. The Service Center at Zurich Airport is located in Carpark 2 on level 1, open am-11:30pm, and offers fax & copy services, left luggage, shower facilities, parking information, hotel booking, and sells bus tour tickets, ZurichCards, Alpamare admission tickets, special ski-bus tickets and rental of children’s safety seats & prams, bicycles, inline skates and walking poles.
3. Other services and amenities inside the passenger terminal include a large selection of food & drink, retail & duty-free concessions, banking & currency exchange services, day rooms & lounges, internet access, shower faccities, baggage lockers & trolleys, baby facilities, medical & dental care, pharmacy, dry cleaner, hair care, and more. Information desks are located in Arrivals, Check-in 2 and the connector to Concourse A. Offices for rent are located near the check-in areas and departure gates, as well as in the Airport shopping area.
Transfer Flights and Schengen/non-Schengen regulations:
Usually, baggage will be automatically transferred to connecting flight with the following exception: If you have baggage or liquids needing to be checked in, you need to leave the transfer area which has no such facility. Follow Exit Zurich/Baggage Claim signs, observe entry & customs regulations and proceed to your airline's check-in desk.
(a) If you stay in the waiting area you only need to pass through the security checkpoint prior to boarding your connecting flight. Swiss citizens traveling within the Schengen area can proceed directy to departure gates.
(b) If you have a boarding pass for your onward flight, watch the screens for flight information, appearing one hour prior to scheduled flight. If you don't yet have a boarding pass for your transfer flight, contact the information or transfer desk in your waiting area, which is clearly marked.
(c) Connecting from a Schengen country to another Schengen country does not require passport control.
(d) Passengers coming from or flying to non-Schengen countries must pass through passport control.
(e) Passengers arriving from a non-Schengen country and transferring to a Schengen country, as well as passengers arriving from a Schengen country and transferring to a non-Schengen country must pass through passport control.
Zurich Airport has one large passenger terminal with Concourses A, B & E: The basement level houses the train station 'Bahnhof SBB Flughafen Zurich'; Arrivals 1 & 2 are on the lower street level; the next level houses Check-in 3; Airport Shopping is on the ground level; and Check-ins 1 & 2 are on the upper street level, with access to Concourses A & B and a separate 4-level Concourse E - connected via the Skymetro train.
The new Concourse B now serves non-Schengen passengers on the lower level and Schengen passengers on the upper level. Passengers departing from Concourse E will undergo security checks prior to proceeding to the gates.
The centralized security checkpoint is now fully operational - local passengers will check-in at the Airside Center. The new security check building is located between check-in 1, check-in 2 & the Airside Center, and will have 26 check-in counters and some duy-free outlets.
1. Checking in at Zurich Airport (check with your airline first whether they participate in any or all of these services): (a) Besides checking in at the terminal counters, you can avail yourself of the self-service check-in machines near the counters, or (b) simply use the internet, print out your boarding card, and then hand your baggage over at the ‘Bag Drop’ desk of the corresponding checkin area. (c) Mobile checkin at individual airline websites (under ‘mobile link’) will result in getting your boarding card sent directly to your mobile phone; (d) Some airlines also let you check in the evening before your departure. (e) Complete checkin services with baggage handover are available at over 50 Swiss railway stations and checkin with boarding card & luggage registration is about CHF 20/ or $15 per bag.
2. The Service Center at Zurich Airport is located in Carpark 2 on level 1, open am-11:30pm, and offers fax & copy services, left luggage, shower facilities, parking information, hotel booking, and sells bus tour tickets, ZurichCards, Alpamare admission tickets, special ski-bus tickets and rental of children’s safety seats & prams, bicycles, inline skates and walking poles.
3. Other services and amenities inside the passenger terminal include a large selection of food & drink, retail & duty-free concessions, banking & currency exchange services, day rooms & lounges, internet access, shower faccities, baggage lockers & trolleys, baby facilities, medical & dental care, pharmacy, dry cleaner, hair care, and more. Information desks are located in Arrivals, Check-in 2 and the connector to Concourse A. Offices for rent are located near the check-in areas and departure gates, as well as in the Airport shopping area.
Transfer Flights and Schengen/non-Schengen regulations:
Usually, baggage will be automatically transferred to connecting flight with the following exception: If you have baggage or liquids needing to be checked in, you need to leave the transfer area which has no such facility. Follow Exit Zurich/Baggage Claim signs, observe entry & customs regulations and proceed to your airline's check-in desk.
(a) If you stay in the waiting area you only need to pass through the security checkpoint prior to boarding your connecting flight. Swiss citizens traveling within the Schengen area can proceed directy to departure gates.
(b) If you have a boarding pass for your onward flight, watch the screens for flight information, appearing one hour prior to scheduled flight. If you don't yet have a boarding pass for your transfer flight, contact the information or transfer desk in your waiting area, which is clearly marked.
(c) Connecting from a Schengen country to another Schengen country does not require passport control.
(d) Passengers coming from or flying to non-Schengen countries must pass through passport control.
(e) Passengers arriving from a non-Schengen country and transferring to a Schengen country, as well as passengers arriving from a Schengen country and transferring to a non-Schengen country must pass through passport control.