Terminal Gate Connection
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Mexico City Benito Juarez Airport ( MEX ) Terminal Map # Fast food, restaurants, stores, cafes, bars
- Airtrain access to the platform in T1 is located in the center of the 'Puente Pilotos' bridge, up the escalator at Gate D; and
- Airtrain access to the platform in T2 is near Gate M, next to domestic departures.
All others visitors need to take 'inter-terminal transportation' via the fully accessible red bus running daily 5am-1am at either Terminal 1, boarding area at gate 6 - or Terminal 2, boarding area at gate 4, and buy their ticket from the bus driver.
To protect passenger rights and offer information & assistance, the Airport has opened in each of the two terminals a so-called 'Profeco Module', staffed 6am-10pm, at the following locations: At T1 at Room C; At T2 at Room K.
TERMINAL DETAILS: ( Marriott's 'Courtyard Mexico City Airport' hotel can be reached from Terminal 1's level 2 of Hall G by a foot bridge. )
Terminal 1 (tel. +(52 55) 2482 2424 or 2482 2400) has two levels and is served by national airlines and by international non-members of the SkyTeam. It has ten airside halls (A to J) , 9 check-in landside halls (A, A1, A2, B, C, D, D1, F1, F2, F3); 22 baggage carousels, 32 jetways, and 6 premium airline lounges.
Information Kiosks serve the following areas: Domestic Arrivals Gate A1 - under the escalator; International Arrivals from Central & South America, Gate E1 - International Hall; Domestic Departures Gate B - at Gate B;
Waiting Lounges: International 19 near Gate M2; International 26 at gate 25; International 29 at gates 29-36.
Current Airlines serving T1's lower & upper check-in levels:
- From the lower level check-in hall to your departures gate:
Hall B: InterJet ;
Hall D: Volaris & Magnicharters; Hall D1: Volaris & VivaAerobus.com.
- From the upper level check-in hall to your departures gate:
Hall F1: Air Canada, KLM, United, Alaska, Lufthansa, AirFrance & Volaris;
Hall F2: InterJet & LATAM;
Hall F3: Cubana, Iberia, Volaris, American, British, Avianca, AirTran & TACA.
The ground level of T1 is the arrivals level with baggage claim and acces to transportation & parking.
Doors 1 to 3 lead to domestic arrivals Gates A.
Door 3 leads to domestic departures gate B.
Doors 4, 5 & 6 lead to Hall C, and airline desks for Gate D & D1.
Doors 6, & 7 lead to the Gate 1 area & baggage claims.
Doors 7 to 9 lead to International Arrivals & gates E2 & E3, and baggage claims. Across from door 8 is the 'Foreign Bus' stop island. Outside of Door 10 are taxi stands.
The upper level of T1 is the Departures level - divided into three sections:
Section 1 serves International Departures from Halls F1, F2 & F3 - with gates 24, 25-28 and access to gates 29-36.
Section 2 serves International Departures from Halls G & H - with gates 17 - 23.
Section 3 serves Domestic Departures from Hall B - with gates 1 - 15.
VIP Lounges at T1: Aeromexico’s Salon Premier International; United’s Red Carpet Club; American’s Admirals Club; the American Express Lounge; Mexicana’s Elite Lounge Nacional and Elite Lounge International.
Terminal 2 (tel. +(52 55) 2598 7000) is served by (a) international airlines belonging to the SkyTeam Alliance and (b) by all flights of Aeromexico. T2 houses 23 jetways, two airside halls for domestic & international traffic; three landside check-in halls (L1, L2, L3); 15 baggage carousels, six premium lounges, as well as the inter-terminal Aerotren, able to transport 7,800 passengers a day. Terminal 2 also houses the NH Hotel.
Information kiosks are located at: First Level, Departures - front desk Aeromexico L2; Ground Floor - in front of the Ground Level for both for International & Domestic Arrivals, and in front of door 3 for Central & South American Arrivals in front of door 3; In front of Domestic waiting lounge; and in front of International Waing Lounge.
Current airlines serving T2's lower check-in level: Hall L1: Check-in for Delta & LATAM; Hall L2: Aeromexico Connect; Halls L2, L3: AeroMexico: Hal L3: Copa & Aeromar
The Ground level of T2 is the Arrivals level, housing a central hall reached by entrance door 1. Doors 2, 3 & 4 after the Central Hall lead to Domestic Arrivals Gate Q to the left, and International Arrivals Gates N & P to the right, leading to the North Concourse. The ground level houses the baggage reclaim for Central & South America, and the Internationalbaggage reclaim and Customs. Opposite of National Arrivals, outside, is the Bus Terminal for Foreign Buses. Gate Q area takes you to the customs checkpoint and South Concourse, with a domestic reclaim area.
The upper level of T2 is the Departure level, accessible from parking by entrances 5,6 & 7. Past the fast food area are ticketing desks L1, L2 & L3, and security checkpoints at:
- National Hall M - leading to the South Concourse with domestic gates 63 to 75; and
- Hall K with security checkpoint - leading to the North Concourse, with international gates 52 to 62.
The Mezzanine level of T2 houses VIP Lounges American Express, Despegar.Com & HSBC, and Airline & Airport offices.
VIP Lounges at T2: Aeromar’s Club Diamante; Aeromexico’s Salon Premier, Salon Premier International, & Riedel Wine Room; Banamex’s Travel Pass Elite Lounge; and the Centurion American Express.
NOTE: 'Tripadvisor' has done a great job of guiding arriving passengers, whether they continue their journey, or Mexico City is their last stop. See: http://www.tripadvisor.com/Travel-g150768-c118057/Mexico:Arrival.At.Mexico.City.Airport.html