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Mexico City Benito Juarez Airport MEX

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MEX Airport Insights & Guide

Key MEX Airport Topics:

Getting to Know MEX Airport

Welcome to our online guide for Mexico City Benito Juarez Airport, the busiest airport in Mexico and a significant gateway to Latin America. Known for its two expansive terminals, MEX is a hub for countless international and domestic flights, offering a variety of amenities to enhance your travel experience. One unique feature of this airport is the Aerotrén shuttle train, a free service for passengers needing to transfer between terminals. Whether you're embarking on a journey, making a connection, or arriving home, our guide is here to help you navigate MEX with ease. If your travel itinerary includes other airports, our worldwide airport guide is a handy resource to explore.

WATCH VIDEO: Take a journey through Benito Juarez Int'l Airport (MEX) in Mexico City, exploring Terminal 1, gates, and shops:

Airport News

Mexico City Benito Juarez Airport (MEX) is set to undergo major improvements in 2024, with an investment of over USD 128 million aimed at enhancing infrastructure and passenger experience. Additionally, Tampa International Airport has initiated nonstop daily flights to Mexico City, providing more convenient travel options for passengers. These developments are expected to significantly benefit travelers by improving airport facilities and expanding flight connectivity. (sources: Aviacion al Dia, WFLA)

Mexico City Airport has two terminals: Terminal 1 and Terminal 2. Terminal 1 has 13 gates and is used by Aeromexico, Delta, Air France, KLM, and Copa Airlines. Terminal 2 has 29 gates and is used by Interjet, Viva Aerobus, Volaris, and several international airlines including American Airlines, United Airlines, and Lufthansa.

Both terminals have a variety of shops, restaurants, and services available for passengers. Use our interactive airport map to locate food, services, and airline departure gates.

Connecting Between Terminals

MEX has two terminals: Terminal 1 and Terminal 2. These terminals are located about 3.5 kilometers apart from each other and can be reached by various means of transportation.

If you need to transfer between Terminal 1 and Terminal 2, you can take the Aerotrén shuttle train, which runs every 10 minutes and is free of charge. The train journey takes about 5 minutes and it departs from both terminals. Alternatively, you can also take a shuttle bus, which is also free of charge and runs every 20 minutes. The bus journey takes about 15 minutes and it departs from the ground level of both terminals.

If you prefer to walk, you can do so by following the pedestrian walkway, which is located outside of both terminals. The walkway is covered and has moving walkways, which makes the journey more comfortable. The walk between the terminals takes about 15-20 minutes, depending on your walking speed.

Frequent Flier Tips

To help make your experience at Mexico City Benito Juarez Airport (MEX) as smooth and enjoyable as possible, we’ve gathered the best advice and tips from MEX-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:

Navigating the Terminals

"MEX has two main terminals: Terminal 1 and Terminal 2. Terminal 1 is the larger of the two and serves most international flights. If you’re flying with Aeromexico, you’ll likely be in Terminal 2. Make sure to check your terminal before heading to the airport to avoid last-minute confusion." — Carlos M., Nezahualcóyotl, MX, August 2023

"The SkyTrain connects Terminal 1 and Terminal 2 and is free for passengers with a boarding pass. It’s a quick and efficient way to move between terminals, especially if you have a tight connection." — Ana P., Ecatepec, MX, July 2023

Getting To/From the City

"The Metro is a cost-effective way to get to and from the airport. Line 5 serves Terminal 1, and it’s just a short walk to the terminal entrance. Make sure to keep an eye on your belongings, especially during peak hours." — Luis R., Mexico City, MX, September 2023

"For a more comfortable ride, consider using authorized airport taxis. They might be a bit more expensive, but they’re reliable and safe. You can book them at the official taxi stands inside the terminals." — Maria G., Naucalpan, MX, October 2023

Parking

"If you’re driving to MEX, the airport offers both short-term and long-term parking options. The long-term parking lots are more economical if you’re planning to leave your car for several days. Shuttle buses run frequently between the lots and the terminals." — Jorge L., Tlalnepantla, MX, November 2023

"Parking can get crowded, especially during holidays. Arrive early to secure a spot and avoid the stress of last-minute parking." — Elena S., Iztapalapa, MX, December 2023

Inside the Airport

"MEX has a variety of dining options, from quick snacks to sit-down meals. If you have time, I recommend trying some authentic Mexican food at the airport restaurants. It’s a great way to start or end your trip." — Ricardo T., Cuautitlán, MX, January 2024

"For shopping, Terminal 1 has a wider selection of stores, including duty-free shops. If you’re looking for souvenirs or last-minute gifts, this is the place to go." — Sofia H., Texcoco, MX, February 2024

Avoiding Delays and Stress

"Check the airport’s website or app for real-time updates on wait times at security checkpoints. This can save you a lot of stress and help you plan your arrival time more accurately." — Javier V., Chalco, MX, March 2024

"If you’re traveling during peak hours, consider using the VIP lounges. They offer a quiet space to relax, complimentary snacks, and Wi-Fi. It’s worth the extra cost for the peace of mind." — Patricia D., Xochimilco, MX, April 2024

"Always allow extra time for immigration and customs, especially if you’re arriving on an international flight. Lines can be long, and it’s better to be safe than sorry." — Fernando C., Tultitlán, MX, May 2024

iFly Tip: Find the most convenient parking options for your trip on our Airport Parking page.

Picking Up and Dropping Off Passengers

At the airport, passengers can be picked up and dropped off at designated curbside areas outside of each terminal. However, it is important to note that curbside parking is strictly prohibited and vehicles left unattended will be towed. To avoid this, drivers can utilize the airport's cell-phone waiting areas, located near each terminal, where they can wait for their arriving passengers free of charge.

When picking up passengers, it is recommended to confirm the terminal and gate number beforehand to ensure a smooth and timely pick-up. Drivers should also be aware of any airport-specific regulations, such as restricted pick-up areas or time limits for loading and unloading passengers.

Parking Facilities & Options

If you're driving to Mexico City Benito Juarez Airport, you'll find several parking options available to suit your needs.

Both Terminal 1 and Terminal 2 offer on-site parking garages, with Terminal 2 also providing an outdoor lot. If you're looking for a more economical option, off-airport parking lots are also available nearby.

If you're waiting to pick up a passenger, you can use the cell phone waiting area located near Terminal 1. This area allows you to wait in your vehicle until your passenger has arrived and is ready to be picked up.

Handicapped parking is available in all parking areas, with designated spaces located near the entrances and exits. If you require assistance, shuttle services are available to transport you to and from the terminals.

Off-airport parking can be a cost-effective option for travelers on a budget. These lots typically offer shuttle services to and from the airport, and may even provide additional amenities such as car washes or oil changes.

Get details about Mexico City Airport parking options and rates, along with more economical off-airport parking here.

Transportation Options

MEX offers a variety of transportation options to get you to your destination.

If you prefer to rent a car, major providers such as Avis, Budget, Hertz, and National have facilities located at the airport.

Taxis are also available and can be found outside of the arrivals area. Fares are determined by zones, and rates are posted inside the taxi. It is recommended to only take authorized taxis to avoid scams.

Shared ride services are available, including Uber and Cabify. Pickup areas are located outside of the arrivals area, and there may be restrictions on where the driver can drop you off.

Airport shuttles are available and can be found outside of the arrivals area. Fares vary depending on the destination, and pickup areas may differ depending on the shuttle company.

If you prefer public transportation, the airport is connected to the city's metro system. Line 5 of the metro connects to the airport, and a one-way ticket costs around 5 pesos. Buses are also available, and fares range from 6 to 30 pesos depending on the route.

iFly Tip: Learn the procedures for getting a gate pass at the airport by checking our gate pass page.

Airport Hotels

Whether you're catching an early flight, in transit, or exploring the vibrant city, finding a comfortable hotel can greatly enhance your travel experience. Our guide provides a selection of hotels that cater to different needs and preferences, offering everything from round-the-clock airport shuttle services to strategic locations within proximity to the city's top attractions. From luxury to budget-friendly options, these hotels offer a range of amenities such as free Wi-Fi, fitness facilities, and 24-hour room service. Some are situated directly opposite the airport, while others are nestled in the heart of the city, providing easy access to cultural and historical landmarks. Ready to explore your options? View all Benito Juarez Airport Hotels now.

Dining & Shopping at MEX Airport

Traveling through Mexico City Airport can be a delightful experience, especially when it comes to dining and shopping. The airport offers a wide range of restaurants and stores that cater to every taste and preference. Some of the popular dining options include La Mansion, Salute, Wings, Sbarro, Carl's Jr., and Subway. On the other hand, the airport's shopping scene is equally impressive, with stores like OXXO, Aerotodo, Xocolia, Daniel Espinosa, Harmont & Blaine, and La Riviera. However, this is just a sample of what the airport has to offer. For a complete list of restaurants, bars, shops, and news stands, here's where to find everything you need.

Passenger Services

MEX Airport offers a range of passenger services to ensure a comfortable and stress-free travel experience.

For those who need to stay connected, free WiFi is available throughout both Terminal 1 and Terminal 2. If you have lost an item during your travels, visit the airport's lost and found office located in the arrivals area of Terminal 1.

Traveling with children? The airport has designated children's play areas in both terminals to keep young ones entertained. For passengers with special needs, the airport offers a range of services including wheelchair assistance and accessible restrooms.

Banking services are also available in both terminals, with ATMs and currency exchange offices located throughout the airport. In case of a medical emergency, there are medical facilities and trained staff available 24/7 in both terminals.

Flight Status Info

As a traveler, it's important to stay up-to-date on the status of your flight. At the airport, there are several ways to check your flight status and stay informed about any changes or delays.

One way to check your flight status is by using the in-airport flight displays (FIDS). These displays are located throughout the airport and provide real-time updates on flight departures, arrivals, and gate information. Simply find the display for your airline and flight number, and you'll be able to see the most current information about your flight.

Another way to stay informed about your flight is by using your airline's mobile phone app. Many airlines offer apps that allow you to track your flight status, receive alerts about departure delays, cancelations, or gate changes, and even check in for your flight. You can also sign up for text, email, and push notifications from your airline to receive updates about your flight directly on your phone.

Passengers can check the status of their flight departure at Mexico City Benito Juarez Airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.

iFly Tip: Explore the responsibilities of cockpit crew members with our cockpit operation guide.

Airport Facts & Stats

  • Location: Mexico City Benito Juarez Airport (MEX) is located in Mexico City, Mexico.
  • Terminals: The airport has two terminals: Terminal 1 and Terminal 2, with Terminal 2 being the larger of the two.
  • Airlines Served: Major airlines include Aeromexico, Interjet, and Volaris. For a complete list of airlines, visit the MEX Airlines Served page.
  • Passenger Traffic: The airport handles approximately 120,000 passengers daily.
  • Daily Flights: Mexico City Airport sees over 1,200 daily flights.
  • Top Destinations: The most popular destinations from MEX are Cancun, Guadalajara, Monterrey, Tijuana, and Houston.
  • Hub Status: Mexico City Benito Juarez Airport is a hub for Aeromexico and Interjet.

Airport History

The Mexico City Benito Juarez Airport, also known as the Mexico City International Airport, is the busiest airport in Mexico and one of the busiest in Latin America. It has a rich history dating back to the early 1920s when it was first established as a military airbase. Here are some significant events in the airport's history:

  • 1928 - The airport was officially opened as a civilian airport, named after Benito Juarez, a former president of Mexico.
  • 1952 - The first international flight departed from the airport, marking a new era of international travel for Mexico.
  • 1969 - A new terminal building was constructed to accommodate the growing number of passengers and airlines.
  • 1985 - The airport was severely damaged by a massive earthquake that struck Mexico City, causing significant damage to the terminal and runways.
  • 1994 - A second terminal building was opened, doubling the airport's capacity and allowing for more international flights.
  • 2014 - The airport underwent a major renovation and expansion project, including the construction of a new terminal building and the extension of runways.
  • 2020 - Due to the COVID-19 pandemic, the airport saw a significant decrease in passenger traffic, leading to the temporary closure of one terminal building.

Today, the Mexico City Benito Juarez Airport continues to serve as a major hub for travel throughout Mexico and Latin America, with plans for further expansion and modernization in the coming years.

Airport Contact Information

For more information about Mexico City International Airport, please refer to the following contact details:

  • IATA Code: MEX
  • Airport Website
  • Phone: +52 55 2482 2400
  • Email: [email protected]
  • Mailing Address: Mexico City International Airport, Av. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Ciudad de México, CDMX, Mexico

Note that the contact information provided here is subject to change by the airport operator(s).

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Mexico City Benito Juarez Airport Q&A

You can transfer between Terminal 1 and Terminal 2 using the Aerotrén shuttle train, which is free and runs every 10 minutes. Alternatively, you can use the pedestrian walkway, which takes about 15-20 minutes.
Authorized airport taxis and the Metrobus Line 4 are popular options. Taxis offer fixed rates, while the Metrobus is a budget-friendly choice.
Both Terminal 1 and Terminal 2 offer on-site parking garages. Terminal 2 also has an outdoor lot. Off-airport parking lots are available for more economical options.
Yes, La Mansion in Terminal 1 is highly recommended for a hearty meal. There are also various other dining options like Salute, Wings, and Subway.
The airport offers a variety of shops including Xocolia for authentic Mexican chocolate and other stores like OXXO, Aerotodo, and Daniel Espinosa.
You can check your flight status using the in-airport flight displays or your airline's mobile app. Additionally, you can visit the flight departures page on ifly.com.
Designated curbside areas are available for pick-up and drop-off. However, curbside parking is prohibited. You can use the cell-phone waiting areas near each terminal.
Yes, there are several hotels near the airport offering amenities like free Wi-Fi, airport shuttle services, and 24-hour room service. Some are located directly opposite the airport.
The airport offers free WiFi, lost and found offices, children's play areas, wheelchair assistance, accessible restrooms, ATMs, currency exchange offices, and medical facilities.
The top airlines with the most daily flights at MEX are Aeromexico, Interjet, and Volaris.