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Colorado Springs Municipal (COS) Airport |
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- COS Airport Contact
7770 E Drennan Rd
Colorado Springs, CO 80916
United States
Phone: 7195501972
Email: http://www.springsgov.com/AirportContactUs.asp
Website for Colorado Springs Municipal Airport: http://www.springsgov.com
- COS Airport Overview
Colorado Springs Airport COS, a 280,000 square foot facility with a 3-level, 16-gate terminal (opened in 1994), at an elevation of 6,200 feet, is situated practically in the center of the United States, and near I-25. It is known to be one of the easiest, fastest and most stress-free airports to get in and out of and serves over 2 million passengers a year with over a hundred daily flights and many non-stops to US cities. Major airlines serve the airport offering domestic and international connections.
COS Airport activated a new, automated parking system that will make it faster and easier for airport customers to exit the public parking lot. The seven new automated exit lanes are open 24/7. Customers can pay with a credit card or cash, and obtain a receipt with a touch of a button. Staffed pay stations will still be available for those who need assistance or just prefer to deal with a cashier.
COS airport provides spectacular panoramic views to Pikes Peak and the Front Range of Colorado. It is a gateway to Colorado cities and to atourist attractions, including 14 major ski areas. Travel time to Colorado City is 25 minutes, to Denver 70 minutes.
CURBSIDE CHECK-IN is only available 4:30 am - 5 pm.
- Baggage Carts / Skycap at Colorado Springs Municipal COS Airport
Baggage carts are found in several locations in the Baggage Claim area and the Shuttle Bus terminal drop-off. The fee is $3 with a 25-cent reward upon return of the cart to a storage rack.
Skycaps are available from 4:30 a.m. to midnight to assist with luggage, provide wheelchairs, etc.
- Banking / ATM Services at Colorado Springs Municipal COS Airport
COS Terminal has two ATMs: one on the first floor or bag claim level near the main escalators, and one on the second floor or main level on the concourse between gates 3 and 5
- Business Services at Colorado Springs Municipal COS Airport
Free wireless internet access is available:
For those who have wireless Internet capability on their laptop, Palm Handheld, Pocket PC or other portable devices (using an 802.11b capable wireless network card):
You can use the airport's FREE wireless connection service inside security on the concourse. The wireless connections at COS are at "T-1" speeds, about 30 times faster than a dial-up connection. Users can connect and receive e-mails, surf the Web and access corporate networks.
Data Ports Numerous data ports throughout the airport afford plugging in laptops and other personal computer devices. The data ports are on public telephones located within the main terminal, concourse and baggage claim areas.
- Concourses at Colorado Springs Municipal COS Airport
Colorado Springs Municipal Airport has a single 16-gate passenger terminal which was opened from October 22, 1994. Terminal Building at this airport has the capacity to serves over 2 million passengers annually.
- Emergency / Medical Services at Colorado Springs Municipal COS Airport
AUTOMATED EXTERNAL DEFIBRILLATORS (AEDs) - 14 of these life-saving devices are placed in high-traffic areas in the airport. In addition, many airport employees are trained to use the AEDs and are available to assist in an emergency.
- Interfaith Chapel / Religious Options at Colorado Springs Municipal COS Airport
The Colorado Springs Airport Interfaith Chapel is open 24 hours a day for quiet meditation. It is located in the terminal's east corridor next to the news and gift operator.
- Internet Access at Colorado Springs Municipal COS Airport
Free wireless internet access is available:
For those who have wireless Internet capability on their laptop, Palm Handheld, Pocket PC or other portable devices (using an 802.11b capable wireless network card):
You can use the airport's FREE wireless connection service inside security on the concourse. The wireless connections at COS are at "T-1" speeds, about 30 times faster than a dial-up connection. Users can connect and receive e-mails, surf the Web and access corporate networks.
Data Ports Numerous data ports throughout the airport afford plugging in laptops and other personal computer devices. The data ports are on public telephones located within the main terminal, concourse and baggage claim areas.
- Lost & Found at Colorado Springs Municipal COS Airport
The Colorado Springs Police Department (CSPD) Airport Unit manages the lost and found items left in the airport terminal, parking lot or on shuttle buses. The office is located in the baggage claim area on the lower level by carousels 5 and 6. Travelers may pick up items left behind or arrange for shipping at their expense.
Contact CSPD Police Unit at (719) 550-1976 or by e-mail to Sgt. Harrell at harrelma@ci.colospgs.co.us. Items turned into the Lost and Found are kept there for 7 to 10 days. After the 10 days, contact the CSPD Evidence Section at (719) 444-7744 to claim items.
If you lost an item in the airplane, contact your airline.
- Mail Center / U.S. Post Office at Colorado Springs Municipal COS Airport
FedEx DROP BOX - outside of the lower level terminal building entrance. FedEx picks up at 4:00 p.m., Mo-Fri., no FedEx pick up weekends.
POSTAGE STAMPS & DROP BOX
Postage stamps may be purchased through the ATM machines located in the baggage claim area near the elevator and in the concourse between Gates 4 and 6.
The postal service drop box is located in the main terminal on the upper level to the left after stepping off the escalators. The postal service picks up mail 11am, Mo-Sat.
- Main Terminal / Concourses at Colorado Springs Municipal COS Airport
COS Airport consists of one Main Terminal.
- People With Special Needs / Persons With Disabilities at Colorado Springs Municipal COS Airport
All of the airport's parking lots, elevators, restrooms, restaurants, retail shops and security screening area are well equipped with facilities to accommodate disabled patrons. Below you find more detailed information. However, if they do not address your concern, feel free to contact the airport by picking up a white courtesy phone while at the airport or by calling (719) 550-1918 or (719) 550-1919 before arriving.
AIRPORT SECURITY
The TSA operates the airport's security checkpoints. Normally, access beyond the concourse checkpoint is limited to ticketed passengers only. Relatives or friends providing assistance to a person with a disability, but not flying with them, may obtain a pass from their respective airline that will allow them passage through security. TSA security personnel will work with disabled passengers to provide the most convenient and secure way of handling individual security screening. Passengers with disabilities, including those with pacemakers, should advise TSA security personnel of any special needs prior to screening.
AIRLINES
Passengers with disabilities should advise their airline at the time of booking of any special needs or assistance required. This allows the airlines to pre-arrange for personnel or equipment to assist at the airport and onboard the aircraft.
PASSENGER DROP OFF & PICK UP
All passengers, including those with disabilities, may be dropped off or picked up curbside at the terminal on both the upper and lower levels. No waiting or parking is allowed at curbside and vehicles should never be left unattended. Unattended vehicles will be cited and towed.
ELEVATORS
All levels of the Colorado Springs Airport are accessible by way of elevators. These elevators are located in the center of the airport, which are conveniently located near the security checkpoint on the upper level and baggage claim on the lower level. Additional elevators are located on the east and west ends of the terminal building.
GROUND TRANSPORTATION
A variety of ground transportation providers serving Colorado Springs Airport 24 hours a day are also able to transport and assist those with disabilities. Call the transportation service provider in advance to ensure that the necessary equipment is dispatched.
MEDICAL CONCERNS
Advise TSA security personnel of any specific medical issues that could be an issue during the screening process. Examples would include a pacemaker or other implanted medical devices, diabetes supplies and injection equipment or any other special medical supplies or devices. Additional information about medical issues and security is available on the TSA Web Site, travelers with special needs pages. It is also important to advise your airline of any special medical concerns at the time of booking. For example, anyone needing supplemental oxygen during travel must order it ahead of time and purchase the oxygen from the airline. Be sure to ask your carrier, since not all airlines provide oxygen service.
PARKING
All parking lots at the Colorado Springs Airport have handicapped spaces available. In addition, many airport shuttle buses are lift equipped. Airport bus drivers will assist with boarding and exiting the bus between your parked car and the ticket counter or from the baggage claim area back to your parked car.
RESTROOMS
All of the public restrooms at the Colorado Springs Airport are accessible.
TDD/TTY PHONES
TDD/TTY public telephones for the hearing-impaired are located throughout the Airport. Each unit is marked with a TDD/TYY sign.
TELEPHONES
Public telephones are located throughout the terminal and feature telephones that are positioned for wheelchair access.
WHEELCHAIRS AT THE AIRPORT
Wheelchairs, and personnel to assist with them, are available at the airport. Because airlines provide this service, it is always advisable to let your airline know of the need for a wheelchair at the time of booking. This will allow the airline to be ready to meet your needs when you arrive at the Colorado Springs Airport for departure or when you deplane upon arrival into Colorado Springs. When arriving at the Colorado Springs Airport to depart on a flight, let a skycap or ticket agent know of your need for a wheelchair.
- Pets / Animals at Colorado Springs Municipal COS Airport
Pets are not allowed in the airport unless they are working dogs or in a secure kennel.
- Security at Colorado Springs Municipal COS Airport
The safety and security of all patrons is the responsibility of the Colorado Springs Police Department (CSPD) Airport Unit. This includes all roadways, parking lots and terminals. The security of airline passengers, their belongings and the aircraft is the responsibility of the TSA.
New security regulations affecting the screening of passengers and their baggage have been implemented to ensure and enhance the safety of the flying public. In addition, curbside parking is only permitted for active loading and unloading purposes. Do not leave a vehicle unattended or it will be ticketed and possibly towed.
The TSA, airlines and airport have worked together to make the system as efficient as possible. Passengers should arrive at the airport at least two hours before the departure of their domestic flight. Carry-on baggage is limited to one bag, plus a personal item per passenger.
Visit the Transportation Security Administration (TSA) Traveler Tips web site for more information or go to http://www.ifly.com/airport-security.
- Smoking at Colorado Springs Municipal COS Airport
Smoking is not allowed in the Terminal at COS Airport.
- Guest Services at Colorado Springs Municipal COS Airport
Colorado Springs Airport is one of the easiest, quickest and most stress-free airports to get in or out of AND much more. Listed below are services offered:
Airport Ambassadors / Information Center (see below)
Airport Paging (see below)
ATM Services (see "Banking")
Automated External Defibrillators (AEDs) (see "Emergency")
Baggage Carts (see "Carts, Skycap)
Chapel
Computer Data Ports (see "Internet")
Family Care Rooms (see below)
FedEx Drop Box (see "Mail Center")
Ground Transportation Information (See: Buses, Taxis & Limos, Shuttles: Airport-City, Hotels & intra-terminal)
Hotel Service Desks (see below)
Lost & Found
Newspaper Vending Machines
Play Area for Children (see below)
Postage Machine/Box (see "Mail Center")
Skycaps (see "Carts")
Wireless Internet Service (see "Internet")
AIRPORT AMBASSADORS - COS Airport Ambassadors are local volunteers providing courteous, friendly assistance from the Airport Information Center. The information Center, located at the bottom of the escalators on the lower level of the terminal, is open Monday through Friday from 9 a.m. to 9 p.m., and on Saturday and Sunday from 9 a.m. to 6 p.m. Ambassadors inform, guide and direct.
AIRPORT PAGING
Pick up any of the 12 white courtesy phones located throughout the Airport, which are directly connected to the Airport Communications Center. A dispatcher is available to page via the airport's public announcement system. To request a page from outside of the airport, call (719) 550-1918 or (719) 550-1919.
FAMILY CARE ROOMS
There are two Family Care Rooms inside security on the main concourse - one between Gates 4-6, the other betwen Gates 8-10. They provide: Direct telephone access to Memorial Hospital Healthlink
Baby changing station
Counter space with sink
Diaper vending machine
Nursing area
PLAY AREA FOR CHILDREN
Colorado Springs Airport offers a fun children's play area located post-security near Gate 6.
GROUND TRANSPORTATION INFORMATION
Ground transportation telephones are centrally located in the baggage claim area on the lower level and will instantly connect to all types of ground transportation services. During the day, taxis and shuttles are available outside the terminal at the lower level. At other times, the ground transportation phone will link to taxis and other transportation providers.
HOTEL SERVICE DESKS
The Broadmoor Hotel and the Cheyenne Mountain Conference Center have counters located in the baggage claim area on the lower level. You can contact the Broadmoor at (719) 577-5769 and the Cheyenne Mountain Conference Center at (719) 538-4000.
SHOESHINE
The shoeshine stand is located post-security just past Gates 4 and 6.
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