Main Terminal / Concourses at Denver DEN Airport
Passenger Terminal Layout of Denver International Airport and How to connect to other Terminals:
The Jeppesen Terminal at Denver Airport can be recognized by its white-peaked roof. It spreads over 1.5 million square feet. Departing passengers arrive at the two-sided terminal on the Pena Blvd, which is the Airport roadway. This roadway divides to Terminal West & Terminal East, and separates into three traffic levels: (a) Departures (level 6) with curbside baggage check-in & airline ticketing; (b) Transportation services for taxi, van, & shuttle (level 5); and (c) Arrivals (level 4) for passenger pick-up.
Jeppesen Terminal splits into The East and West Terminal. Concourses A, B and C have each three levels: level 3 is the mezzanine; level 2 is the gate area; and level B the train station. All are connected to the Main Terminal. Two central security screening areas are at the entrances to the AGTS subway system, linking the Jeppesen Terminal with Concourses A, B & C; another security screening area is for persons walking to Concourse A via a glass-enclosed bridge. Rental car and ground transportation counters are in the Atrium between security screening areas. International arrivals go through FIS & US Customs at the north end of Terminal Level 5. Past security check are Concourses A, B & C, which serve as access to the gateways.
ATM machines are in Terminal Levels 5 & 6 and all Concourses. Currency exchange services is are at Terminal Level 5 & Concourses A & B. A post office is at Terminal Level 6. Internet kiosks are on Terminal Level 6 and all Concourses. Food & drink, as well as shops are located throughout Terminal Levels 5 & 6 and all Concourses.
Concourse A: Accessible by train from Jeppesen Terminal or by walkway over the taxiway. It serves domestic airlines Continential, Frontier, Frontier JetExpress (Horizon), Great Lakes, & JetBlue, and international carriers British Airways, Mexicana, Air Canada & Lufthansa. Concourse A contains gates west: A 24 to A39; A gates east: A40 to A 53; & A544 to A68.
Concourse B: Accessible only by subway from Jeppesen Terminal, the B gates are for United / United Express & commuter flights via Regional Jet Facility. Concourse B contains B gates west B15 to B37; B gates east B38 to B60, branching into north gates B59 to B79, and south gates B80 to B95.
Concourse C: Accessible only by subway from Jeppesen Terminal, the C gates are for domestic airlines AirTran, Alaska/Horizon, American, Big Sky, Delta, Midwest, Northwest, Southwest and US Airways. Concourse C contains C gates west C28 to C39; C gates east C40 to C50.
Terminal West at Denver Airport: The Ticketing & Baggage area is served by Aero Mexico, Air Canada, American, British Airways, Lufthansa, Mexicana, United, United Express & Air Canada.
Terminal East at Denver Airport: The Ticketing & Baggage area is served by AirTran, Alaska Airlines, Continental, Delta, Frontier, Frontier (Lynx), Great Lakes, JetBlue, Midwest, Southwest, Sun Country & US Airways.
All areas of Jeppesen Terminal offer duty-free shops, as well as food & drink establishments. Other services include:
(a) ATM cash machines, accepting major credit cards & UAE bank cards, are in T1, T1A, T2 - pre- and post-security.
(b) Banking: The National Bank of Abu Dhabi is in T1 & T2, pre- & post-security.
(c) Foreign Currency Exchange is available at: T1, pre-security, Arrivals Hall, at Departure check-in area near Gate 1, & two near gates 5 & 6, and at T2, pre-security Arrivals hall, and at National Bank of Abu Dhabi counter.
(d) Business Center: inside the Airport Hotel (free to hotel guests, at fee for public usage.
(e) Health facilities: Medical services are available in T1 transit near Immigration Arrivals Hall. A pharmacy is in T1, ground floor of transit satellite.
(f) Post Office is at T1, pre-security, ground floor near staff tunnel. A mail box is at T1 satelite, porst-security, ground floor, near escalators.
(g) Telephone cards are available from Duty-Free outlets at AED30 & AED40.
(h) Ticket counters for more than 30 airlines are in the departure check-in hall of T1 & T2.
(i) Travel services: The 'Golden Class Meet & Assist Services' are available to all passengers (tel. +971 (0)2 5757466)
(j) Information: Information booths are located in the Jeppesen Terminal and in each concourse - for airport, flight & tourist information. When dialing 2000, the white courtesy phones throughout the airport offer a direct link to Customer Service for paging, information or to report an emergency. Hospitality Ambassadors with white cowboy hats roam throughout the airport offering help where needed.
(k) Lost & Found: located on Level 5 North near international arrivals (for items lost on an airplane or lost luggage call your airline).
(l) A full-service U.S. Post Office is located on Level 6, West of the 4. Jeppesen Terminal, open 7am-5pm Mon-Sat.
(m) Qwest Business Center: located at Concourse B, Level 3, Mezzanine.
(n) USO: (The Rocky Mountain United Service Organization Center) serves members of the armed forces and their familities and is located beyond security screening in the President’s Club, at the end of the pedestrian bridge connecting Jeppesen Terminal with Concourse A. (303-342-6876).
(o)Smoking Areas: Aviator's Club on the west side of Jeppesen Terminal, Level 6, in the atrium; Mesa Verde, on the center core mezzanine of Concourse A; another Aviator's Club on Concourse B, mezzanine level, center core; and Smokin' Bear on Concourse C, center core; or outside the terminal.
(p) Baggage Carts, Lockers and Storage: Baggage carts are near ticket counters, baggage carousels and security-screening checkpoints in Jeppesen Terminal, Levels 5 and 6. Cart rental is $3, coins & bills accepted. For arriving international travelers, carts are provided at no charge in the Federal Inspection Services area. No charge for arriving travelers. Baggage storage is in Jeppesen Terminal Level 5 (303-342-5858).
(q) Chapel: Interfaith Chapel and the Islamic Masjid are on Level 6, Terminal East atrium, near the south end.
(r) Pet Relief Area: wheelchair accessible, located outside Jeppesen Terminal on Level 2 West, not far from Door 200. Note that connecting passengers should add at least 30 minutes to get back through security screening and to the airline gate.
(s) Rental Cars: Most rental car agencies provide courtesy shuttle service to their facilities and have service counters located in Jeppesen Terminal, Level 5.
(t)) WiFi: free Internet access is available throughout Jeppesen Terminal and Concourses A, B, and C. 4. A full-service Public Service Credit Union branch is on Level 6 of the Jeppesen Terminal, with 14 ATM machines located throughout the terminal and concourses
VIP Lounges available:
(a) Airport Hotel Lounge (tel. +971 (0) 2 5757377), available to any passenger, at AED 100 or US$28 at 4-hr intervals, located in T1 transit, right side after Departure Immigration Hall.
(b) Ghazal Lounge (tel. +971 (0)2 5052745, available to any passenger, at AED 100 or US$28 at 4-hr intervals, located in T1 transit, to the left, after Departure Immigration Hall.
(c) Al Dana Lounge (tel. +971 (2) 5052290, available by invitation only, for reservation contact the Ghazal lounge; located in T1 transit satellite at ground floor, entering through gates 14 & 15.
(d) Etihad Premium Lounge (tel. +971 (0)2 5053028, available to travelers on Etihad Premium, or to Guest Loyalty Program members of Gold or Silver tiers.
(d) Al Dar Lounge (tel. +971 (0)2 5758324), located in T2 transit, passenger waiting area, opens upon request.
The Jeppesen Terminal at Denver Airport can be recognized by its white-peaked roof. It spreads over 1.5 million square feet. Departing passengers arrive at the two-sided terminal on the Pena Blvd, which is the Airport roadway. This roadway divides to Terminal West & Terminal East, and separates into three traffic levels: (a) Departures (level 6) with curbside baggage check-in & airline ticketing; (b) Transportation services for taxi, van, & shuttle (level 5); and (c) Arrivals (level 4) for passenger pick-up.
Jeppesen Terminal splits into The East and West Terminal. Concourses A, B and C have each three levels: level 3 is the mezzanine; level 2 is the gate area; and level B the train station. All are connected to the Main Terminal. Two central security screening areas are at the entrances to the AGTS subway system, linking the Jeppesen Terminal with Concourses A, B & C; another security screening area is for persons walking to Concourse A via a glass-enclosed bridge. Rental car and ground transportation counters are in the Atrium between security screening areas. International arrivals go through FIS & US Customs at the north end of Terminal Level 5. Past security check are Concourses A, B & C, which serve as access to the gateways.
ATM machines are in Terminal Levels 5 & 6 and all Concourses. Currency exchange services is are at Terminal Level 5 & Concourses A & B. A post office is at Terminal Level 6. Internet kiosks are on Terminal Level 6 and all Concourses. Food & drink, as well as shops are located throughout Terminal Levels 5 & 6 and all Concourses.
Concourse A: Accessible by train from Jeppesen Terminal or by walkway over the taxiway. It serves domestic airlines Continential, Frontier, Frontier JetExpress (Horizon), Great Lakes, & JetBlue, and international carriers British Airways, Mexicana, Air Canada & Lufthansa. Concourse A contains gates west: A 24 to A39; A gates east: A40 to A 53; & A544 to A68.
Concourse B: Accessible only by subway from Jeppesen Terminal, the B gates are for United / United Express & commuter flights via Regional Jet Facility. Concourse B contains B gates west B15 to B37; B gates east B38 to B60, branching into north gates B59 to B79, and south gates B80 to B95.
Concourse C: Accessible only by subway from Jeppesen Terminal, the C gates are for domestic airlines AirTran, Alaska/Horizon, American, Big Sky, Delta, Midwest, Northwest, Southwest and US Airways. Concourse C contains C gates west C28 to C39; C gates east C40 to C50.
Terminal West at Denver Airport: The Ticketing & Baggage area is served by Aero Mexico, Air Canada, American, British Airways, Lufthansa, Mexicana, United, United Express & Air Canada.
Terminal East at Denver Airport: The Ticketing & Baggage area is served by AirTran, Alaska Airlines, Continental, Delta, Frontier, Frontier (Lynx), Great Lakes, JetBlue, Midwest, Southwest, Sun Country & US Airways.
All areas of Jeppesen Terminal offer duty-free shops, as well as food & drink establishments. Other services include:
(a) ATM cash machines, accepting major credit cards & UAE bank cards, are in T1, T1A, T2 - pre- and post-security.
(b) Banking: The National Bank of Abu Dhabi is in T1 & T2, pre- & post-security.
(c) Foreign Currency Exchange is available at: T1, pre-security, Arrivals Hall, at Departure check-in area near Gate 1, & two near gates 5 & 6, and at T2, pre-security Arrivals hall, and at National Bank of Abu Dhabi counter.
(d) Business Center: inside the Airport Hotel (free to hotel guests, at fee for public usage.
(e) Health facilities: Medical services are available in T1 transit near Immigration Arrivals Hall. A pharmacy is in T1, ground floor of transit satellite.
(f) Post Office is at T1, pre-security, ground floor near staff tunnel. A mail box is at T1 satelite, porst-security, ground floor, near escalators.
(g) Telephone cards are available from Duty-Free outlets at AED30 & AED40.
(h) Ticket counters for more than 30 airlines are in the departure check-in hall of T1 & T2.
(i) Travel services: The 'Golden Class Meet & Assist Services' are available to all passengers (tel. +971 (0)2 5757466)
(j) Information: Information booths are located in the Jeppesen Terminal and in each concourse - for airport, flight & tourist information. When dialing 2000, the white courtesy phones throughout the airport offer a direct link to Customer Service for paging, information or to report an emergency. Hospitality Ambassadors with white cowboy hats roam throughout the airport offering help where needed.
(k) Lost & Found: located on Level 5 North near international arrivals (for items lost on an airplane or lost luggage call your airline).
(l) A full-service U.S. Post Office is located on Level 6, West of the 4. Jeppesen Terminal, open 7am-5pm Mon-Sat.
(m) Qwest Business Center: located at Concourse B, Level 3, Mezzanine.
(n) USO: (The Rocky Mountain United Service Organization Center) serves members of the armed forces and their familities and is located beyond security screening in the President’s Club, at the end of the pedestrian bridge connecting Jeppesen Terminal with Concourse A. (303-342-6876).
(o)Smoking Areas: Aviator's Club on the west side of Jeppesen Terminal, Level 6, in the atrium; Mesa Verde, on the center core mezzanine of Concourse A; another Aviator's Club on Concourse B, mezzanine level, center core; and Smokin' Bear on Concourse C, center core; or outside the terminal.
(p) Baggage Carts, Lockers and Storage: Baggage carts are near ticket counters, baggage carousels and security-screening checkpoints in Jeppesen Terminal, Levels 5 and 6. Cart rental is $3, coins & bills accepted. For arriving international travelers, carts are provided at no charge in the Federal Inspection Services area. No charge for arriving travelers. Baggage storage is in Jeppesen Terminal Level 5 (303-342-5858).
(q) Chapel: Interfaith Chapel and the Islamic Masjid are on Level 6, Terminal East atrium, near the south end.
(r) Pet Relief Area: wheelchair accessible, located outside Jeppesen Terminal on Level 2 West, not far from Door 200. Note that connecting passengers should add at least 30 minutes to get back through security screening and to the airline gate.
(s) Rental Cars: Most rental car agencies provide courtesy shuttle service to their facilities and have service counters located in Jeppesen Terminal, Level 5.
(t)) WiFi: free Internet access is available throughout Jeppesen Terminal and Concourses A, B, and C. 4. A full-service Public Service Credit Union branch is on Level 6 of the Jeppesen Terminal, with 14 ATM machines located throughout the terminal and concourses
VIP Lounges available:
(a) Airport Hotel Lounge (tel. +971 (0) 2 5757377), available to any passenger, at AED 100 or US$28 at 4-hr intervals, located in T1 transit, right side after Departure Immigration Hall.
(b) Ghazal Lounge (tel. +971 (0)2 5052745, available to any passenger, at AED 100 or US$28 at 4-hr intervals, located in T1 transit, to the left, after Departure Immigration Hall.
(c) Al Dana Lounge (tel. +971 (2) 5052290, available by invitation only, for reservation contact the Ghazal lounge; located in T1 transit satellite at ground floor, entering through gates 14 & 15.
(d) Etihad Premium Lounge (tel. +971 (0)2 5053028, available to travelers on Etihad Premium, or to Guest Loyalty Program members of Gold or Silver tiers.
(d) Al Dar Lounge (tel. +971 (0)2 5758324), located in T2 transit, passenger waiting area, opens upon request.