Hamad (DOH) Airport
Hamad DOH Airport Overview
Hamad International Airport is located at the City of Doha's southeastern end - accessible via Ras Abu Abbound Street - and only 4 km east of Doha Airport.
With the Eastern Runway in operation (2 extra-long parallel runways under construction) and nearly 30M passengers a year, Hamad Airport is served by domestic & international airlines offering direct & connecting flights to all parts of the globe.
In the future, Hamad is to occupy 29 sq.km and able to serve 50M passengers a year.)
Self-Service Check-in: Expedited travel options include Check-in, Bags-Ready-To-Go (locally referred to as 'Qatar Airways My Q-Tag' service), Flight Rebooking, Self-Boarding, Baggage Recovery. & Document Check..
Transit Passengers: Clear signs guide passengers to escalator down, leading to the central atrium of the departures area with A, B & C gates. (A large shower lounge is in the B gate area). Duty-free and other shops are plentyful and do not obstruct passengers' path to their gates. NOTE: as Hamad is much larger than the old Doha, walking distances are longer and transfers are now estimated to take up to one hour.
The new Airport Hotel & Vitality Spa with 100 rooms - available for up to 3, 6, 12 or 24 hours - is located inside the passenger terminal - follow signs. For reservation e-mail: reservation @hiahotel.com.
The nearest information desk can be contacted at +974 4010 6666.
The passenger terminal at Hamad Airport has three levels with a central plaza, East & West Wing Concourses, and a Y-shaped Concourse at north side. It is inside connected by automated people mover, escalators & elevators. Of the three Concourses A, B & C, currently only Concourse B is in service (located east of the check-in area). Once in operation - both Concourse A (west of check-in area and with 10 gates & jet bridges), and Concourse C (north of the check-in area with 13 gates & jet bridges and some remote gates without jet bridges) - offer direct access to A & C gates, while D & E gates are located at north end of Y-shaped Concourse C.
The terminal offers WiFi access & internet lounges and has a huge shopping/eating area, with 10 gates and jet bridges - two of which can handle large aircraft.
Departures Level 1 connects in the center to the sky bridge leading to the parking garage; opposite of it is an Information counter. Moving walkways lead to level 2:
Departure Level 2 is for check-in & passport control - use main entrance door 3 - arriving at information & check-in counters - go through immigration/ passport control and take the escalator/ elevator down to Departure gates B1 - B10 on level 1, which includes a prayer area, smoking lounge, information counter small shop & coffee shop.
The large Shopping area is surrounded by: Concourses A & B on either side. The Y-shaped Concourse C to the north, splits later into D & E gates. Currently available are a food court, restaurants & cafe for every taste, and an abundance of duty-free brand-name merchandise - with more to arrive soon.
Ground / Arrivals level G : Arriving passengers from level 2 (gates B1-10) go through immigration/ passport control, customs inspection, pick up bags at baggage carousel and proceed to the public Arrivals area which has in the center an information counter & meeting points near the palm trees, and outside passenger pickup.
Current Airport & Airline Lounges, and Baggage Delivery Service:
- The Al Jourjan Business Class Lounge on level 3 is for Qatar gold card holders;
- The Oryx Lounge for premium passengers & select cardholders, as well as for paying economy-class passengers, is located at post-security departure area.
- Al Maha Lounges are available throughout the terminal offring premium services.
- First & Business-Class Lounges on Concourse A, level 2, is for first-class ticketed passeners, select QR Privilege Club & OneWorld Alliance members.
- First & Business-Class Arrivals Lounges are for Qatar Airways passengers - located before & after immigration.
OneWorld added priority baggage delivery for Emerald & Sapphire cardholders, with additional checked bag allowance for Sapphire travelers.
- The 'Smart Airport' program is integrating the latest technologies: From check-in to boarding, the passenger journey will be self-service enabled - reducing waiting time and improving efficiency. Most of these technologies are already deployed.
- As full passenger terminal capacity was already reached some months ago, and in order to handle the growing passenger count - as of May 2016 Concourses D & E had been partially activated (and the latest technology implemented) - while ongoing expansion work on both concourses will result in handling 60 percent of passenger traffic when completed, and increase the terminal to over 1 million sq.meters with 61contact, and 14 remote gates, and an annual passenger capacity of 53 million.
- The passengerterminal offers an impressive selection of retail shops and restaurants. Among the services currently available in the terminal are: free WiFi, pharmacy, ATM cash machines, currency exchange, kids play area, smoking room, prayer room, an Unacccompanied Minor's Lounge, and a Special Assistance Travellers' Lounge. The Vitality Wellbeing Fitness Center with swimming pool hydrotherapy tub, gym & squash courts can be contacted at tel. +974 4010 8204 or email firstname.lastname@example.org.
The multi-level Parking garage is divided in the East & West carparks, - both of which connect to Departure level 2 of the passenger terminal.
Present & future Airport developments: The Airport's current 5-year plan includes doubling the current size of the passenger terminal - adding new check-in facilities, lounges, restaurants & boarding gates, and a connector to the Doha Metro.
Construction started on the 24 new gates (added to the current 22 'remote gates'), attached directly to the terminal - to be completed by 2017/18. New taxiways on reclaimed land will be handling more flights by 2017.
The remainder of construction work is to be completed by 2020 - when the new airport will have a public mosque, two luxury hotels, a health spa, a large parking garage, three central utility plants, a huge catering facility, and internal automated people movers at both arrivals & departures levels.
Qatar Airways is planning on a second terminal in the future.