Hamad (DOH) Airport
Hamad DOH Airport Overview
Hamad International Airport is located at the City of Doha's southeastern end - accessible via Ras Abu Abbound Street - and only 4 km east of Doha Airport.
With the Eastern Runway in operation (2 extra-long parallel runways under construction) and nearly 30M passengers a year, Hamad Airport is served by domestic & international airlines offering direct & connecting flights to all parts of the globe.
In the future, Hamad is to occupy 29 sq.km and able to serve 50M passengers a year.)
Self-Service Check-in: Expedited travel options include Check-in, Bags-Ready-To-Go (locally referred to as 'Qatar Airways My Q-Tag' service), Flight Rebooking, Self-Boarding, Baggage Recovery. & Document Check..
Transit Passengers: Clear signs guide passengers to escalator down, leading to the central atrium of the departures area with A, B & C gates. (A large shower lounge is in the B gate area). Duty-free and other shops are plentyful and do not obstruct passengers' path to their gates. NOTE: as Hamad is much larger than the old Doha, walking distances are longer and transfers are now estimated to take up to one hour.
The new Airport Hotel & Vitality Spa with 100 rooms - available for up to 3, 6, 12 or 24 hours - is located inside the passenger terminal - follow signs. For reservation e-mail: reservation @hiahotel.com.
The nearest information desk can be contacted at +974 4010 6666.
The passenger terminal at Hamad Airport has three levels with a central plaza, East & West Wing Concourses, and a Y-shaped Concourse at north side. It is inside connected by automated people mover, escalators & elevators. Of the three Concourses A, B & C, currently only Concourse B is in service (located east of the check-in area). Once in operation - both Concourse A (west of check-in area and with 10 gates & jet bridges), and Concourse C (north of the check-in area with 13 gates & jet bridges and some remote gates without jet bridges) - offer direct access to A & C gates, while D & E gates are located at north end of Y-shaped Concourse C.
The terminal offers WiFi access & internet lounges and has a huge shopping/eating area, with 10 gates and jet bridges - two of which can handle large aircraft.
Departures Level 1 connects in the center to the sky bridge leading to the parking garage; opposite of it is an Information counter. Moving walkways lead to level 2:
Departure Level 2 is for check-in & passport control - use main entrance door 3 - arriving at information & check-in counters - go through immigration/ passport control and take the escalator/ elevator down to Departure gates B1 - B10 on level 1, which includes a prayer area, smoking lounge, information counter small shop & coffee shop.
The large Shopping area is surrounded by: Concourses A & B on either side. The Y-shaped Concourse C to the north, splits later into D & E gates. Currently available are a food court, restaurants & cafe for every taste, and an abundance of duty-free brand-name merchandise - with more to arrive soon.
Ground / Arrivals level G : Arriving passengers from level 2 (gates B1-10) go through immigration/ passport control, customs inspection, pick up bags at baggage carousel and proceed to the public Arrivals area which has in the center an information counter & meeting points near the palm trees, and outside passenger pickup.
Current Airport & Airline Lounges, and Baggage Delivery Service:
- The Al Jourjan Business Class Lounge on level 3 is for Qatar gold card holderse;
- The Oryx Lounge for premium passengers & select cardholders, as well as for paying economy-class passengers, is located at post-security departure area.
- Al Maha Lounges are available throughout the terminal offring premium services.
- First & Business-Class Lounges on Concourse A, level 2, is for first-class ticketed passeners, select QR Privilege Club & OneWorld Alliance members.
- First & Business-Class Arrivals Lounges are for Qatar Airways passengers - located before & after immigration.
OneWorld added priority baggage delivery for Emerald & Sapphire cardholders, with additional checked bag allowance for Sapphire travelers.
- The 'Smart Airport' program is integrating the latest technologies: From check-in to boarding, the passenger journey will be self-service enabled - reducing waiting time and improving efficiency. Most of these technologies are already deployed.
As full passenger terminal capacity was already reached some months ago, and in order to handle the growing passenger count - as of May 2016 Concourses D & E had been partially activated (and the latest technology implemented) - while ongoing expansion work on both concourses will result in handling 60 percent of passenger traffic when completed, and increase the terminal to over 1 million sq.meters with 61contact, and 14 remote gates, and an annual passenger capacity of 53 million.
- The passengerterminal offers an impressive selection of retail shops and restaurants. Among the services currently available in the terminal are: free WiFi, pharmacy, ATM cash machines, currency exchange, kids play area, smoking room, prayer room, an Unacccompanied Minor's Lounge, and a Special Assistance Travellers' Lounge. The Vitality Wellbeing Fitness Center with swimming pool hydrotherapy tub, gym & squash courts can be contacted at tel. +974 4010 8204 or email firstname.lastname@example.org.
The multi-level Parking garage is divided in the East & West carparks, - both of which connect to Departure level 2 of the passenger terminal.
Present & future Airport developments: The Airport's current 5-year plan includes doubling the current size of the passenger terminal - adding new check-in facilities, lounges, restaurants & boarding gates, and a connector to the Doha Metro.
Construction started on the 24 new gates (added to the current 22 'remote gates'), attached directly to the terminal - to be completed by 2017/18. New taxiways on reclaimed land will be handling more flights by 2017.
The remainder of construction work is to be completed by 2020 - when the new airport will have a public mosque, two luxury hotels, a health spa, a large parking garage, three central utility plants, a huge catering facility, and internal automated people movers at both arrivals & departures levels.
Qatar Airways is planning on a second terminal in the future.