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Jacksonville (JAX) Airport |
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- JAX Airport Contact
2400 Yankee Clipper Dr
Jacksonville, FL 32218
United States
Phone: 9047412000
Email: jiaactionline@jaa.aero
Website for Jacksonville Airport: http://www.jia.aero
- JAX Airport Overview
Jacksonville International Airport JAX, located 18 miles north of downtown Jacksonville, Fla., and ideally situated in close proximity to Interstates I-95 and I-295, as well as Routes 115, 102 and 5, is the gateway to northeast Florida and southeast Georgia. JAX provides non-stop flights to major US Cities, which includes flights connecting to international destinations. The main terminal features a large courtyard with several eating options and a stage were local bands perform at the end of each month. Three concourses (A, B and C) extend from JAX’s main terminal.
The total replacement of Concourses A & C, which started in 2006, is expected to be completed by Spring 2009. If you need a little more elbow room before then, visit the airport’s Haskell Art Gallery or the non-denominational meditation room.
- Baggage Carts / Skycap at Jacksonville JAX Airport
Baggage Carts are available at the entrances and exits and in the Baggage Claim area. Locations:
- Curbside
- Parking Garages
- Baggage Claim
Skycap service is also available throughout the airport to persons needing special assistance.
- Baggage Claim at Jacksonville JAX Airport
Located on the lower level of the main terminal.
- Lost & Found at Jacksonville JAX Airport
LOST AND FOUND AT JAX AIRPORT:
1. If you lost an item on the aircraft or in the gate seating area, please contact the airline’s Lost & Found Department:
AirTran - 800-965-2107 Ext. 1765
American - 904-741-2487
Continental - 800-335-BAGS
Delta - 904-741-2649
ExpressJet - 904-741-4206
Jetblue - 904-741-6689
Northwest - 904-741-6893
Southwest - 904-741-2381
United - 800-221-6903
USAirway - 800-371-4771
2. If you lost an item at the security checkpoint, please call 904-380-4069.
3. If you lost an item in the terminal, please contact the Jax Airport's Lost & Found Office at (904) 741-2022. Open Mo-Fri, 8:00 a.m. to 5:00 p.m. EST.
Or send an e-mail to: lostandfound@jaa.aero with:
(a) your name and contact information, including phone number and address,
(b) a detailed description of the missing item(s), including whether the item was in a box, bag or container,
(c) the date and approximate location where the item(s) was lost.
You will be contacted if the tiem has been turned into JAX's Office.
- Main Terminal / Concourses at Jacksonville JAX Airport
The Main Terminal at JAX Airport consists of Level 1 - Baggage Claim; Level 2 - Ticketing; Mezzanine - pre- and post-security; and Concourses A, B and C.
- People With Special Needs / Persons With Disabilities at Jacksonville JAX Airport
Jacksonville International Airport offers handicap accommodations throughout the airport, including our parking areas. Please contact the Airport Administrative Offices at (904) 741-4902 for more information.
See also "Parking"
- Pets / Animals at Jacksonville JAX Airport
JAX AIRPORT AND AIRLINE POLICIES REGARDING PETS - and PET RESORT (see below)
Animals are not permitted in the terminals at the Airport unless they are being used to assist disabled individuals, or are in proper pet carriers.
PETS: Airline policies regarding pets vary widely and it is highly recommended that you contact the airline prior to making a reservation. Here are some helpful tips for traveling with pets:
Tips for Traveling with Pets:
· First, contact your airline to find out the rules and regulations they have on pet travel.
· Do not tranquilize your pet, as the effects of tranquilizers on animals at higher altitudes can be unpredictable.
· The Animal and Plant Health Inspection Service (APHIS) of the U.S. Department of Agriculture (USDA) has set up rules and regulations for the transportation of live animals, and your pet is required to be at least eight weeks old and fully weaned before traveling by air.
· Whenever possible, book a direct, nonstop flight and avoid holiday or weekend travel. Try to plan schedules that minimize temperature extremes.
· The kennel that you use must be sturdy, properly ventilated, and large enough for your pet to freely be able to stand, turn around and lie down.
· Get your pet comfortable with the kennel prior to flying; this reduces stress on your pet.
· Give your pet food and water within four hours before your flight. You will have to sign a certification of the time when you last offered food and water to your pet.
· Give yourself plenty of time for check-in so there is no rushing and everything is done properly. PETS PARADISE RESORT: Boarding for cats and dogs. Located on Pecan Park Rd., North, next to economy parking lots. Reservations required at 904-741-0050.
- Restrooms at Jacksonville JAX Airport
Restrooms are conveniently located throughout the terminal and concourses.
- Security at Jacksonville JAX Airport
SECURITY AT JAX AIRPORT:
For the latest Transportation Security Administration travel tips and prohibited items list click on http://www.tsa.gov/public/ or htttp://www.ifly.com/airport-security.
- Smoking at Jacksonville JAX Airport
Smoking is permitted outdoors in designated smoking areas only. Please observe all smoking restrictions.
- Travelers Assistance at Jacksonville JAX Airport
General Information is located in the lower-level, baggage claim area of the terminal. Maps, regional information, bus schedules, and brochures are available as well as a courtesy paging phone. Volunteer Hospitality Ambassadors are on duty during busy times to provide assistance.
- Guest Services at Jacksonville JAX Airport
Airport Guest Services, Airport Information and Travelers Assistance
The Welcome Center and Airport Information Booth is located on the lower level near baggage claim.
Action Line - (904) 741-4902 (Tel); (904) 741-2011 (Fax) For other services, please refer to "Services" section of "Restaurants and Stores". JAX maintains a USO lounge.
Need to see information on another airport facility? Be sure to visit the iFly Airport Search page to select another airport and get details such as flight status and flight tracking, terminal maps, terminal services (food, bars, and shops), security wait times, weather, airport delays, destinations served and much more.
