• JAX Airport Contact
  2400 Yankee Clipper Dr
  Jacksonville, FL 32218
  Phone: (904) 741-2000
  Email: jiaactionline@jaa.aero
  Website for Jacksonville Airport: http://www.jaxport.com/
  
  

• JAX Airport Overview
  Jacksonville International Airport (JAX), located 18 miles north of downtown Jacksonville, Fla., is the gateway to northeast Florida and southeast Georgia. Fourteen major and regional airlines operate out of the airport offering over 200 daily arrivals and departures. The main terminal features a large courtyard with several eating options and a stage were local bands perform at the end of each month. Three concourses (A, B and C) extend from JAX’ main terminal. Some passengers complain that the narrow concourses, built in the late 1960s, are crowded and lack the services and facilities expected in today’s airports. The Jacksonville JAX airport plans to address this issue in a Terminal Expansion project, which will expand the concourses and the central courtyard. If you need a little more elbow room before then, visit the airport’s Haskell Art Gallery or the non-denominational meditation room.

• Baggage Carts / Skycap
  Baggage Carts are available at the entrances and exits and in the Baggage Claim area. Skycap service is also available throughout the airport to persons needing special assistance.
  
  

• Baggage Claim
  Located on the lower level of the main terminal.
  
  

• Internet Access
  Rent-A-Cellular Business Center offers fully-equipped computer and business services for business travelers.
  
  

• Lost & Found
  For lost and found items, contact the Welcome Center and Airport Information Booth located on the lower level near baggage claim.
  
  

• Mail Center / U.S. Post Office
  The Welcome Center and Airport Information Booth is located on the lower level near baggage claim.
  
  

• Meeting / Conference Rooms
  Rent-A-Cellular Business Center offers fully-equipped computer and business services for business travelers.
  
  

• People With Special Needs / Persons With Disabilities
  Jacksonville International Airport offers handicap accommodations throughout the airport, including our parking areas. Please contact the Airport Administrative Offices at (904) 741-4902 for more information.
  
  

• Pets / Animals
  Animals are not permitted in the terminals at the Airport unless they are being used to assist disabled individuals, or are in proper pet carriers.
  
  

• Restrooms
  Restrooms are conveniently located throughout the terminal and concourses.
  
  

• Smoking
  Smoking is permitted outdoors in designated smoking areas only. Please observe all smoking restrictions.
  
  

• Travelers Assistance
  General Information is located in the lower-level, baggage claim area of the terminal. Maps, regional information, bus schedules, and brochures are available as well as a courtesy paging phone. Volunteer Hospitality Ambassadors are on duty during busy times to provide assistance.
  
  

• Guest Services
  Airport Guest Services, Airport Information and Travelers Assistance
  The Welcome Center and Airport Information Booth is located on the lower level near baggage claim.
  
  Action Line
  (904) 741-4902
  (904) 741-2011 fax
  
  

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