Jacksonville JAX Airport Terminal Map Overview

Main Terminal / Concourses at Jacksonville JAX Airport

The 'new' main passenger terminal at Jacksonville International with Concourses A and C was completed in August 2015 with amenities & technology one usually finds in large airports. Also, as more larger planes will serve the terminal - able to fly during inclement weather - the past problem with delayed morning flights due to idle smaller planes, will be considerably eased.
The terminal  features a large courtyard* and a stage were local bands perform at the end of each month.
    Level 1 houses the baggage claim area, information and rental car counters - divided into north & south sides.  Outside of it are the transport options. Lost & Found is at the right end. The new 'USO North Carolinian A.J. Ellis Aiport'  opened in Oct. 2015 for all military ID cardholders - located  next o the baggage claim.
    Level 2 houses the ticketing area - divided into South & North side counters 1-4 & 5-8 (with USO in the center). After security check is the boarding area with access to to Concoures A at right and C at left. 
       Concourse A with gates A1-A10 houses Delta, JetBlue, Silver & United airlines - and access to the Delta Crown Room. It offers CNBC, CIAO & Shula's.
       Concourse C with gates C1-C10 houses  Air Canada, Allegiant, American & Southwest. It offers Track Bar & Grill, the Local Market, Rivercity Travelmart & a coffee shop.
       Both concourses and the boarding area leading to them offer food & drink.
   * The Court Yard offers The Delta Sky Cub, an Executive Conference Room, PGA Tour Shops, Rivercity Travelmart, 2 art galleries, 2 Comfort Zone Spas, CNBC, NY Times, Tony'sShoeshine, Brighton, Brooks Brothers, inMotion, Sam Sneads Tavern and some fast-food outlets.

Preferred Passenger Lane:  'Preferred Customers' (as defined by their airlines), as well as all passengers with boarding passes for First or Business Class are able to use this lane.

The new baggage system upgrade is schedule to be completed between Aug. & Oct. 2016 - at north end of the terminal first, then at south end.
Note that the terminal is open 24/7, but TSA Security checkpoint opens at 4:30am.

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