Jacksonville JAX Airport Terminal Map Overview

Main Terminal / Concourses at Jacksonville JAX Airport

The main passenger terminal at Jacksonville International with new concourses A and C and their departure gates features a large courtyard with several eating options and a stage were local bands perform at the end of each month.
Level 1 houses the baggage claim area, information and rental car counters; divided into South & North sides. Outside of it are the transport options.
Level 2 houses the ticketing area - divided into South side (American, Southwest & US Airways)  and North side (all other airlines).
Mezzanine level offers some food & drink, and retail stores, and houses the security checkpoint with access to all gates.

Concourse A
with gates A1-A10 houses AirTran, Delta, JetBlue, Silver & United airlines - and the Delta Crown Room.
Concourse C with gates C1-C10 house American, Southwest, & US Airways airlines.
 
Preferred Passenger Lane:  'Preferred Customers' (as defined by their airlines), as well as all passengers with boarding passes for First or Business Class are able to use the




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