• STL Airport Contact
  10701 Lambert International Blvd
  Saint Louis, MO 63145-1000
  Website for Lambert St Louis Airport: http://www.lambert-stlouis.com/
  
  

• STL Airport Overview
  Lambert-St. Louis International Airport (STL), located outside of St. Louis, Mo., was once the primary hub for Trans World Airlines (TWA). Under TWA, the airport earned the reputation of being out-dated, chaotic and prone to delays that it has yet to shed. American Airlines acquired TWA in 2000 and the airport became a reliever hub for American’s O’Hare International Airport hub in Chicago. Passenger levels at Lambert airport have since decreased leading to fewer nonstop flights to and from St. Louis. Southwest Airlines, however, has been filling the gap by using the airport as a hub. In total, the airport is served by seven major airlines and 11 commuter airlines. The airlines operate out of two St Louis airport terminals – the Main Terminal and the East Terminal. The Main Terminal has five concourses, and traversing them to make a connecting flight can be time-consuming. The STL East Terminal is much smaller and houses Southwest Airlines and charter airlines. From both terminals, you can catch the St. Louis MetroLink, a light rail train, and be at the Gateway Arch or many other St. Louis locations in 30 minutes or less.

• Baggage Carts / Skycap
  Baggage Carts and Skycap service are available at the entrances and exits near the Baggage Claim areas. Skycap service is also available throughout the airport to persons needing special assistance.
  
  

• Baggage Claim
  Baggage Claim areas are located in the terminals on the lower level.
  
  

• Banking / ATM Services
  ATM’s are conveniently located throughout the terminal and concourses.
  
  US Bank
  Airport Banking Center phone 314-426-0044.
  (Located on the lower level of main terminal past the escalator near Lindbergh’s monocoupe airplane)
  Phone 314-429-0044, fax 314-429-0049
  Hours: Mon - Fri 7:30am - 5:30pm, closed Sat, Sun 1:00pm - 5:00pm
  US Bank/Airport Banking Center Phone 314-426-0044.
  
  

• Business Services
  Book Mark Business Center
  314-427-0511
  Main Terminal Terminal, Lowel Level
  
  

• Concourses
  Lambert has two terminals. The Main terminal handles all airlines except Southwest and charter airlines (such as Champion Air and Ryan International which are located in the East Terminal.
  
  

• Emergency / Medical Services
  In an emergency, dial 911 from a courtesy phone, pay phone or cell phone.
  
  Airport Police - 314-426-8100
  
  

• Flight Information Monitors
  Flight Information monitors are located throughout the terminals and concourses.
  
  

• Interfaith Chapel / Religious Options
  Chaplaincy assistance and Chapel services are available by calling (314) 427-8787.
  Chapel is located just inside exit MT 11, lower level of the Main Terminal.
  
  

• International Travelers
  International arrivals must pass through U.S. Customs before continuing on to your destination.
  
  

• Internet Access
  Dataports are available at telephones throughout the airport. There is also a business services center that provides Internet access:
  
  Book Mark Business Center
  314-427-0511
  Main Terminal Terminal, Lowel Level
  
  

• Lost & Found
  Lambert’s Police Department maintains a lost and found for items found in the terminals, parking lots, and garages. Call 314-426-8100 or fax 314-890-1325.
  
  AA’s baggage office handles items left on their planes or in their gate area call 314-429-9514 or fax 314-429-9469.
  Delta’s baggage office handles items left on their planes or in their gate area, call 314-426-9215 or fax 314-426-9253.
  Southwest’s baggage office handles items left on their planes or in their gate area, call 314-592-6230 or fax 314-592-
  6380.
  TSA’s lost and found office handles items left at the security checkpoints, call 314-708-0161.
  
  

• Mail Center / U.S. Post Office
  There is a USPS Post Office located in the baggage claim area on the lower level of the main terminal. It is located near the Airport Police Station and the USO office.
  
  

• Main Terminal / Concourses
  Lambert has two terminals. The Main terminal handles all airlines except Southwest and charter airlines (such as Champion Air and Ryan International) which are located in the East Terminal.
  
  

• People With Special Needs / Persons With Disabilities
  Lambert-St. Louis International Airport offers handicap accommodations throughout the airport including:
  
  • Elevators
  • Paging for the Deaf and Hearing Impaired
  • TTY/TDD Telephones
  • Wheelchairs
  
  Disabled Parking:
  Disabled parking is available. Vehicles must display a valid Disabled license plate or placard.
  
  Please contact Travelers Aid at 314-241-5820 for more information.
  
  Wheelchairs:
  Wheelchairs have replaced electric carts on all concourses . There are several areas to secure a wheelchair and attendant :
  • At the Departure roadway, your airline’s skycap can order the wheelchair.
  • At your airline’s ticket counter, the agent will be able to order the wheelchair.
  • At the security entrance for your gate, the security personnel can order the wheelchair.
  
  

• Pets / Animals
  Pets at the airport:
  Pets are only permitted in their travel cages
  Grassy areas are found outside exit MT11 at the main terminal and outside exit ET 15 of the east terminal. Check with your airline for their rules and suggestions on pet travel.
  
  Service Animals are welcome throughout the airport while assisting their owners.
  
  

• Restrooms
  Restrooms are conveniently located throughout the terminal and concourses.
  
  

• Security
  For the latest Transportation Security Administration travel tips and prohibited items list click to the http://www.tsa.gov/public/
  
  

• Smoking
  While Lambert is a smoke-free airport, we provide ventilated smoking booths on all concourses and in both terminals. You can find their specific locations on this website by going to the concourse maps.
  
  

• Guest Services
  Airport Guest Services, Airport Information and Travelers Assistance
  Numerous Airport Information booths are conveniently located on the upper and lower levels of both terminals.
  
  Airport paging (7am - 11pm) 314-890-1333
  Traveler's Aid (9am - 3pm, m -f) 314-241-5820
  (they cannot help with airfare or plane tickets)
  
  One-way paging is done daily from 7am till 11:00pm at the information/paging booth, call 314-890-1333. One-way paging means that there are not courtesy phones for the paged person to use to respond. A one-way message can be broadcast in either terminal and on any of the concourses.
  
  

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