London Heathrow Airport (LHR) Terminal Map
Main Terminal / Concourses at London Heathrow LHR Airport
Passenger Terminal Layout of London Heathrow International Airport, Road access, Getting Around, Terminal details, & Connecting from a Republic of Ireland, Channel Islands or Isle of Man Flight to an International Flight at either Terminals 1 or 5:
NOTE: 1. Passengers arriving at the Terminal 5 Business Carpark can take one of the 21 purple, battery-powered, driverless & zero-emission vehicles - referred to as 'Pods', taking them to/from the Main Terminal.
Check-in: locations, self-service, online & time:
Check-in location: At T1 & T4 - first level; at T3 - ground level; at T5 top level - use any one of the 96 self-service check-in kiosks or staffed check-in desks. Check-in zones for T1, T3 & T4 are listed on the 'Check-in information' screens (marked by illuminated yellow cubes).
Online check-in is available from most of the major international airlines:
Check-in time prior to scheduled flight: 3 hours for long-haul & El Al flights; 2 hour for European flights; 90 minutes for UK & Ireland flights.
When checking in at the kiosk, generate & attach baggage tags to your bags and then drop them off on the 'self-service bag drop'.
London Heathrow International Airport has at present four operational passenger terminals: T1, T3, T4 and T5 (T5 consists of main Terminal 5A & satellites 5B & 5C). Terminals 1 & 3 are a short walk from each other; Terminals 4 & 5 are served by a free underground Heathrow Express train (which also serves T1 & T3), and by shuttle buses. (A new T2 is scheduled to open in 2014 at the old T2 site ). Bus stops are at T3, and at the Central Bus Station located behind the T1 parking facility.
Access from motorways to terminals: T1 & T3 from M4 (Jct 4); T4 directly from A30; T5 is close to motorway M25 motorway, accessible via dedicated motorway spur between junctions 14 & 15 (a 21-minute ride from central London via express rail link).
.
Getting Around at LHR: (NOTE: average stated transfer times do not include time needed to pick up a bag, or if you arranged flight connections yourself.)
1. Between T1 and T3 - the center of both is linked by a pedestrian underpass with moving walkways (11 mins - follow signs).
2. Between either terminal 1 or 3 to Terminal 4 - use the Heathrow Express train (20 mins). .
3. Between either terminals 1 or 3 to Terminal 5 - use Heathrow Express train (20 mins). T5's station is in the basement and is linked to check-in and arrivals by elevators & escalators.
4. Between Terminals 4 & 5: take the free shuttle bus 482 or 490 (20 mins). NOTE: bus 482 travels from T4 to T5 and also from T4 to Southall; while bus 490 travels from T4 to T5, and from T4 to Richmond; buses are clearly marked.
5. To London Paddington - the Heathrow Express departs from Terminal 5.
Transfer time connecting between two international flights - take into consideration the time you spend on average, from the time you land at Heathrow, take a transfer bus, go through hand baggage check and security check, airline desk, until you arrive at the departure lounge - your average transfer time from terminal to terminal is as follows: (a) from Terminal 1:Transfer within T1 45 mins; to T3 75 mins; to T4 60 mins; to T5 120 mins. (b) from Terminal 3 - transfer within T3 60 mins; to T1 75 min; to T4 90 min.; to T5 120 mins. (c) From Terminal 4 - transfer within T4: Transfer within T4 45 mind; to T1 60 mins; to T3 90 mins; to T5 120 mins. (d) from Terminal 5: Transfer within T5 45 mins; to either T1 or T3, or T4 - 120 mins.
International arrivals: After passport inspection, if you are a non-UK resident & have goods to declare to Customs, use the nearby telephone prior to security to contact a staff member.
New baggage check-in technology for self-service baggage drop has arrived at Terminal 3 - it is anticipated to be used in other terminals as well.
Terminal 1 of Heathrow - with ground, first & mezzanine levels - is home to Star Alliance members, and to a few non-members.
The baggage claim /ground level houses the UK baggage arrivals, and separate Irish & UK baggage reclaims, as well as Travelex, internet kiosk, rental car and transptatin counters. Outside are Bus Stops 5 and 1 trough 4.
The departures level 1 has check-in counters near the entrances - divided into Zones A - K (Zone B is near BMI Customer service; Zone K is near Travelex) . It also houses UK & Ireland arrivals and the International departure lounge, which leads to gates 16-21 in 10 minutes and to gates 31-49 in 20 min ; after security check is access to the gates.
The Mezzanine level offers airline lounges, and restaurants.
Lounges: Star Alliance, British Airwas / BMI UK & Ireland Lounge.
(New Terminal 2 of Heathrow is currently under onstruction - the first phase of which is to open in 2014 and the second phase in 2019. Upon completion of Phase 1 in 2014, T2 will house all Star Alliance & Aer Lingus airlines, as well as Virgin Atlantic's domestic flights. Phase 1 will offer its passengers improved services and quicker connections. It is intended to have a core Terminal 2A with two satellite Terminals 2B & 2C - with 2B being under construction and 2C being part of phase 2. An underground line with 16 additional stands will connect the terminals.)
Terminal 3 of Heathrow with ground, and first levels, accommodates over 18 million passengers a year, and is home to Oneworld alliance members, Virgin Atlantic & some non-Oneworld members, and to Star Alliance members not based in T1 or T4. Virgin Atlantic has its own check-in area called 'Zone A' featuring a large sculpture & atrium.
The Ground Level is the Arrivals level, which houses baggage belts 1-11, baggage offices, rental car counters, airline lounge, cash machines and currency exchange, food & drink, a coach waiting lounge, stairs & ramp to underground and central bus stations, trains to T4 & T5, and to London, as well as a walkway to T1.
Level 1 is the Departures level (after security check), which houses A good number of food & drink & retail concessions, American Express, Travelex with VAT refunds, transfer ticketing area, with nearby access to multi-faith prayer room one flight up. and access to gates 1-11, 13-22, 23-29 & 30-55. Getting to your gate tates from 10 minutes (to gates 1-11) to 20 mins (to tes 30-55).
Airline Lounges: The London lounge (for SAS, Air Canada, Air China, ANA, Egyptair, Thai Airways, Turkish Airlines & Oman Air); the Cathay Pacific lounge; and the No.1 Lounge - pay at entry (for British Airways, JAL, Iberian, Qantas, Servisair, Virgin Atlantic, & American airlines).
Terminal 4 of Heathrow is home to the Sky Team & Star Alliances, as well as to some non-alliance carriers. T4, under renovation since 2010 has a ground, mezzanine & first level, The terminal is located to the south of the southern runway, next to the cargo terminal, and is connected to T1 & T3 (and later to the new T2). T4 has undergone a face lift and the check-in area has been upgraded with floor-to-ceiling windows and connections and passport control areas are completed. Two new stands for the A380 Airbus and a new baggage system have been added. The International Departure lounge with over 800 LED lights mimics natural changes in daylight and creates great ambiance.
The Ground / Arrivals level is divided between the baggage claim area and 'Onward Travel'. The baggage claim area has baggage belts 0 through 8 in the Baggage Reclaim Hall. It also contains the rental car counters, information, chauffeur services by United, Delta, Ethihad & Kuwait airlines, Travelex with VAT refund, left luggage, food & drink & retail concessions, and the Yotel (24-hr hotel rooms on Mezzanine level.)
The 'Onward Travel' transportation area - which has outside hotel buses, National Express ticket & information; taxi rank, and buses 482 & 490 to Terminal 5 - houses inside escalators/elevators to trains to London and to Terminals 1 & 3. This area is used when exiting from the bagagge hall reclaim and offers a number of amenities.
Level 1, the Departures level - pre-security has some restaurants near the entrance, along with currency exchanges & other services. Check-in zones start with Zone A to the left, Zones C, D, E, F & G on either side of the security chekpoint, and Zone H - the SkyTeam Premium Check-in - at left end. The center has an escalator down to the Mezzanine, containing WHSmith
Level 1, the Gate Level, has in the center security check/ Fast Track; followed by two Information counters with adjacent currency exchange on either side; both sides offer a good number of shops & services and access to gates 1 to 25: in the center are gates 7, 8 & 9; at right access to gates 1 - 6 with airline lounges for Malaysian, Gulf Air & Qatar, and a multi-faith prayer room; and at right access to gates 21-25 near WHSmith, Ethihad / Skyteam Alliance lounges (near World Duty-free) and to gates 10-20 and the Air India lounge.
Terminal 5 of Heathrow - opened in 2008 and voted in 2013 the world's 'Best Terminal' - features glass walls & roof. It is exclusively used by British Airways as their global hub, with four levels and 60 aircraft stands. It is located at the western edge of the Airport, between the two runways, T5 also has its own multi-story carpark, and the long-stay car park for business passengers is linked to the terminal by a personal rapid transit system. Terminal 5 consists of three buildings parallel to each other – the 3-level Main Terminal TA and its two satellites TB & TC, linked to it by underground people mover.
Main Terminal TA has a Ground Level, a Departures Level and Gate levels 1 & 2:
The Ground level of TA is for Arrivals & onward travel. Outside of it you find various modes of transportation, each with assigned number. Corresponding numbers, run from west end to east end on Wallis Road from 1 - 16; and from east end to west end on Walrus Road from 17 - 31. TA houses the Underground (Tube) & Heathrow Express trains to central London & Heathrow Central (Terminals 1 & 3) - for T4, change at Heathrow Central). Elevators also take you to the short-stay carpark. A so-called 'pop-up park with plenty of greenery, overlooking the airfield, also provides pre-flight nutritious food - all to be designed for passenger relaxation.
Inside of the Arrivals level you will find in the center Costa (food & drink), with nearby escalator up to British Airways Galleries Lounge, Currency exchange, passenger lounge & waiting area at east end; while to the west of the Arrivals level are Information counter, currency exchange, ATM machines, with separate UK & International Arrivals and their baggage claim areas.
The Departures level of TA has check-in counters divided by Zones A - J - Zone H is the Premium check-in zone at far right. This level also has Customs check cash machines, American Express, Travelex VAT refunds, internet facilities, foreign exchange services and Expo Gallery, as well as food & drink and retail concessions (pre- & post-security. .
The Gate level of TA houses the British Airways lounges & south galleries, shops and eateries, and gates A1 - A24; with connection near 'Pret A Manger' to gates B32-B48 (10 mins) & C52-C66 (15 mins); and gates A1 through A14.
Satellite 5B with gates 32-48 (with some Airbus A380 aircraft stands) offers some shops, American Express and a cafe.
Satellite 5C with gates 52-66 offers 2 shops, a Customer services desk, cash machine, multi-faith prayer room and cash machine.
NOTE: Work is also proceeding on the 'Post Terminal 5 Transfer Baggage System', involving a system of tunnels underneath the Airport, which is to link T5 to the other terminals, to integrate each terminal's baggage system, and to transport all transfer bags underground. Bags will be tracked along their journey, expediting their transfer.
Connecting from a Republic of Ireland, Channel Islands or Isle of Man Flight to an International Flight at either Terminals 1 or 5:
1. Connecting within Terminal 1: Arrivals & Departures are both on the first floor, with a short walk between them. Check-in zones A through K are clearly marked by illuminated yellow cubes. The Information screen near the entrances will sow you which zone you need. After check-in pass through security control as early as possible to get to the departure lounge & gates.
2. Connecting from Terminal 1 to other terminals: For transfer options see ‘Transportation between Terminals’ above. Upon arrival follow signs for ‘Arrivals’ and pick up your baggage and take it to thee in arrivals concourse. Choose your transportation to your departure terminal, follow signs to ‘Departures’ and proceed to the checkin area. After checking in you need to get through the security checkpoint as soon as possible to get to the departure lounge & gates.
3. Connecting within Terminal 5: Follow signs for Arrivals on the ground level, pick up your luggage and proceed via a short walk & escalator or elevator to Departures, where you check in for your next flight. Go through security checkpoint as soon as possible to get to the departure lounge and gates.
4. Connecting from Terminal 5 to other terminals: Upon arrival, look for signs for your flight connection (a person with two planes), free buses with take you to your departure terminal. Once you are at your destination terminal your hand baggage will be check and must conform to EU & Uk regulations. Proceed then through security checkpoint; all non-UK residents who have goods to declare need to call a staff member prior to passing security check. Airline ticket counters are past security. When you arrive at the departure lounge, check the screens for your flight.
NOTE: 1. Passengers arriving at the Terminal 5 Business Carpark can take one of the 21 purple, battery-powered, driverless & zero-emission vehicles - referred to as 'Pods', taking them to/from the Main Terminal.
Check-in: locations, self-service, online & time:
Check-in location: At T1 & T4 - first level; at T3 - ground level; at T5 top level - use any one of the 96 self-service check-in kiosks or staffed check-in desks. Check-in zones for T1, T3 & T4 are listed on the 'Check-in information' screens (marked by illuminated yellow cubes).
Online check-in is available from most of the major international airlines:
Check-in time prior to scheduled flight: 3 hours for long-haul & El Al flights; 2 hour for European flights; 90 minutes for UK & Ireland flights.
When checking in at the kiosk, generate & attach baggage tags to your bags and then drop them off on the 'self-service bag drop'.
London Heathrow International Airport has at present four operational passenger terminals: T1, T3, T4 and T5 (T5 consists of main Terminal 5A & satellites 5B & 5C). Terminals 1 & 3 are a short walk from each other; Terminals 4 & 5 are served by a free underground Heathrow Express train (which also serves T1 & T3), and by shuttle buses. (A new T2 is scheduled to open in 2014 at the old T2 site ). Bus stops are at T3, and at the Central Bus Station located behind the T1 parking facility.
Access from motorways to terminals: T1 & T3 from M4 (Jct 4); T4 directly from A30; T5 is close to motorway M25 motorway, accessible via dedicated motorway spur between junctions 14 & 15 (a 21-minute ride from central London via express rail link).
.
Getting Around at LHR: (NOTE: average stated transfer times do not include time needed to pick up a bag, or if you arranged flight connections yourself.)
1. Between T1 and T3 - the center of both is linked by a pedestrian underpass with moving walkways (11 mins - follow signs).
2. Between either terminal 1 or 3 to Terminal 4 - use the Heathrow Express train (20 mins). .
3. Between either terminals 1 or 3 to Terminal 5 - use Heathrow Express train (20 mins). T5's station is in the basement and is linked to check-in and arrivals by elevators & escalators.
4. Between Terminals 4 & 5: take the free shuttle bus 482 or 490 (20 mins). NOTE: bus 482 travels from T4 to T5 and also from T4 to Southall; while bus 490 travels from T4 to T5, and from T4 to Richmond; buses are clearly marked.
5. To London Paddington - the Heathrow Express departs from Terminal 5.
Transfer time connecting between two international flights - take into consideration the time you spend on average, from the time you land at Heathrow, take a transfer bus, go through hand baggage check and security check, airline desk, until you arrive at the departure lounge - your average transfer time from terminal to terminal is as follows: (a) from Terminal 1:Transfer within T1 45 mins; to T3 75 mins; to T4 60 mins; to T5 120 mins. (b) from Terminal 3 - transfer within T3 60 mins; to T1 75 min; to T4 90 min.; to T5 120 mins. (c) From Terminal 4 - transfer within T4: Transfer within T4 45 mind; to T1 60 mins; to T3 90 mins; to T5 120 mins. (d) from Terminal 5: Transfer within T5 45 mins; to either T1 or T3, or T4 - 120 mins.
International arrivals: After passport inspection, if you are a non-UK resident & have goods to declare to Customs, use the nearby telephone prior to security to contact a staff member.
New baggage check-in technology for self-service baggage drop has arrived at Terminal 3 - it is anticipated to be used in other terminals as well.
Terminal 1 of Heathrow - with ground, first & mezzanine levels - is home to Star Alliance members, and to a few non-members.
The baggage claim /ground level houses the UK baggage arrivals, and separate Irish & UK baggage reclaims, as well as Travelex, internet kiosk, rental car and transptatin counters. Outside are Bus Stops 5 and 1 trough 4.
The departures level 1 has check-in counters near the entrances - divided into Zones A - K (Zone B is near BMI Customer service; Zone K is near Travelex) . It also houses UK & Ireland arrivals and the International departure lounge, which leads to gates 16-21 in 10 minutes and to gates 31-49 in 20 min ; after security check is access to the gates.
The Mezzanine level offers airline lounges, and restaurants.
Lounges: Star Alliance, British Airwas / BMI UK & Ireland Lounge.
(New Terminal 2 of Heathrow is currently under onstruction - the first phase of which is to open in 2014 and the second phase in 2019. Upon completion of Phase 1 in 2014, T2 will house all Star Alliance & Aer Lingus airlines, as well as Virgin Atlantic's domestic flights. Phase 1 will offer its passengers improved services and quicker connections. It is intended to have a core Terminal 2A with two satellite Terminals 2B & 2C - with 2B being under construction and 2C being part of phase 2. An underground line with 16 additional stands will connect the terminals.)
Terminal 3 of Heathrow with ground, and first levels, accommodates over 18 million passengers a year, and is home to Oneworld alliance members, Virgin Atlantic & some non-Oneworld members, and to Star Alliance members not based in T1 or T4. Virgin Atlantic has its own check-in area called 'Zone A' featuring a large sculpture & atrium.
The Ground Level is the Arrivals level, which houses baggage belts 1-11, baggage offices, rental car counters, airline lounge, cash machines and currency exchange, food & drink, a coach waiting lounge, stairs & ramp to underground and central bus stations, trains to T4 & T5, and to London, as well as a walkway to T1.
Level 1 is the Departures level (after security check), which houses A good number of food & drink & retail concessions, American Express, Travelex with VAT refunds, transfer ticketing area, with nearby access to multi-faith prayer room one flight up. and access to gates 1-11, 13-22, 23-29 & 30-55. Getting to your gate tates from 10 minutes (to gates 1-11) to 20 mins (to tes 30-55).
Airline Lounges: The London lounge (for SAS, Air Canada, Air China, ANA, Egyptair, Thai Airways, Turkish Airlines & Oman Air); the Cathay Pacific lounge; and the No.1 Lounge - pay at entry (for British Airways, JAL, Iberian, Qantas, Servisair, Virgin Atlantic, & American airlines).
Terminal 4 of Heathrow is home to the Sky Team & Star Alliances, as well as to some non-alliance carriers. T4, under renovation since 2010 has a ground, mezzanine & first level, The terminal is located to the south of the southern runway, next to the cargo terminal, and is connected to T1 & T3 (and later to the new T2). T4 has undergone a face lift and the check-in area has been upgraded with floor-to-ceiling windows and connections and passport control areas are completed. Two new stands for the A380 Airbus and a new baggage system have been added. The International Departure lounge with over 800 LED lights mimics natural changes in daylight and creates great ambiance.
The Ground / Arrivals level is divided between the baggage claim area and 'Onward Travel'. The baggage claim area has baggage belts 0 through 8 in the Baggage Reclaim Hall. It also contains the rental car counters, information, chauffeur services by United, Delta, Ethihad & Kuwait airlines, Travelex with VAT refund, left luggage, food & drink & retail concessions, and the Yotel (24-hr hotel rooms on Mezzanine level.)
The 'Onward Travel' transportation area - which has outside hotel buses, National Express ticket & information; taxi rank, and buses 482 & 490 to Terminal 5 - houses inside escalators/elevators to trains to London and to Terminals 1 & 3. This area is used when exiting from the bagagge hall reclaim and offers a number of amenities.
Level 1, the Departures level - pre-security has some restaurants near the entrance, along with currency exchanges & other services. Check-in zones start with Zone A to the left, Zones C, D, E, F & G on either side of the security chekpoint, and Zone H - the SkyTeam Premium Check-in - at left end. The center has an escalator down to the Mezzanine, containing WHSmith
Level 1, the Gate Level, has in the center security check/ Fast Track; followed by two Information counters with adjacent currency exchange on either side; both sides offer a good number of shops & services and access to gates 1 to 25: in the center are gates 7, 8 & 9; at right access to gates 1 - 6 with airline lounges for Malaysian, Gulf Air & Qatar, and a multi-faith prayer room; and at right access to gates 21-25 near WHSmith, Ethihad / Skyteam Alliance lounges (near World Duty-free) and to gates 10-20 and the Air India lounge.
Terminal 5 of Heathrow - opened in 2008 and voted in 2013 the world's 'Best Terminal' - features glass walls & roof. It is exclusively used by British Airways as their global hub, with four levels and 60 aircraft stands. It is located at the western edge of the Airport, between the two runways, T5 also has its own multi-story carpark, and the long-stay car park for business passengers is linked to the terminal by a personal rapid transit system. Terminal 5 consists of three buildings parallel to each other – the 3-level Main Terminal TA and its two satellites TB & TC, linked to it by underground people mover.
Main Terminal TA has a Ground Level, a Departures Level and Gate levels 1 & 2:
The Ground level of TA is for Arrivals & onward travel. Outside of it you find various modes of transportation, each with assigned number. Corresponding numbers, run from west end to east end on Wallis Road from 1 - 16; and from east end to west end on Walrus Road from 17 - 31. TA houses the Underground (Tube) & Heathrow Express trains to central London & Heathrow Central (Terminals 1 & 3) - for T4, change at Heathrow Central). Elevators also take you to the short-stay carpark. A so-called 'pop-up park with plenty of greenery, overlooking the airfield, also provides pre-flight nutritious food - all to be designed for passenger relaxation.
Inside of the Arrivals level you will find in the center Costa (food & drink), with nearby escalator up to British Airways Galleries Lounge, Currency exchange, passenger lounge & waiting area at east end; while to the west of the Arrivals level are Information counter, currency exchange, ATM machines, with separate UK & International Arrivals and their baggage claim areas.
The Departures level of TA has check-in counters divided by Zones A - J - Zone H is the Premium check-in zone at far right. This level also has Customs check cash machines, American Express, Travelex VAT refunds, internet facilities, foreign exchange services and Expo Gallery, as well as food & drink and retail concessions (pre- & post-security. .
The Gate level of TA houses the British Airways lounges & south galleries, shops and eateries, and gates A1 - A24; with connection near 'Pret A Manger' to gates B32-B48 (10 mins) & C52-C66 (15 mins); and gates A1 through A14.
Satellite 5B with gates 32-48 (with some Airbus A380 aircraft stands) offers some shops, American Express and a cafe.
Satellite 5C with gates 52-66 offers 2 shops, a Customer services desk, cash machine, multi-faith prayer room and cash machine.
NOTE: Work is also proceeding on the 'Post Terminal 5 Transfer Baggage System', involving a system of tunnels underneath the Airport, which is to link T5 to the other terminals, to integrate each terminal's baggage system, and to transport all transfer bags underground. Bags will be tracked along their journey, expediting their transfer.
Connecting from a Republic of Ireland, Channel Islands or Isle of Man Flight to an International Flight at either Terminals 1 or 5:
1. Connecting within Terminal 1: Arrivals & Departures are both on the first floor, with a short walk between them. Check-in zones A through K are clearly marked by illuminated yellow cubes. The Information screen near the entrances will sow you which zone you need. After check-in pass through security control as early as possible to get to the departure lounge & gates.
2. Connecting from Terminal 1 to other terminals: For transfer options see ‘Transportation between Terminals’ above. Upon arrival follow signs for ‘Arrivals’ and pick up your baggage and take it to thee in arrivals concourse. Choose your transportation to your departure terminal, follow signs to ‘Departures’ and proceed to the checkin area. After checking in you need to get through the security checkpoint as soon as possible to get to the departure lounge & gates.
3. Connecting within Terminal 5: Follow signs for Arrivals on the ground level, pick up your luggage and proceed via a short walk & escalator or elevator to Departures, where you check in for your next flight. Go through security checkpoint as soon as possible to get to the departure lounge and gates.
4. Connecting from Terminal 5 to other terminals: Upon arrival, look for signs for your flight connection (a person with two planes), free buses with take you to your departure terminal. Once you are at your destination terminal your hand baggage will be check and must conform to EU & Uk regulations. Proceed then through security checkpoint; all non-UK residents who have goods to declare need to call a staff member prior to passing security check. Airline ticket counters are past security. When you arrive at the departure lounge, check the screens for your flight.
Content from Twitter