Find the lowest price
Miami (MIA) Airport |
Closest Airports to MIA Change Airport 
|
- MIA Airport Contact
1640 Nw 42nd Ave
Miami, FL 33126
United States
Phone: 3058767000
Email: customerservice@miami-airport.com
Website for Miami Airport: http://www.miami-airport.com
- MIA Airport Overview
Miami International Airport is one of the busiest airports in the world, which ranks 12th in busiest airport for passengers and 3rd in busiest airport for international arrivals and departures. The airport is located approximately nine miles northwest of Miami. Each year the airport welcomes more than 20 million passengers from domestic and international destinations. What's more, the airport serves more than 500,000 passengers each week.
The airport is a major hub for American Airlines, and more than 15 domestic airline carriers and 35 international carriers serve the airport. Domestic carriers offer non-stop service to various major U.S cities. These airlines include Delta, United, U.S Airways, and Continental. International airlines include Air Canada, Air France, Air Jamaica, British Airways, and many more.
Miami International Airport features one Main Terminal hall and eight concourses: A, C, D, E, F, G, H, and J. All concourses are located on the departures level and include several amenities and passenger services. Concourses are easy to navigate and airline passengers may take advantage of flight information boards and airline information booths located throughout the Main Terminal.
DirectionsTake I-95 South and exit at State Road 112. Proceed on State Road and follow signs to Miami International Airport.
- Baggage Carts / Skycap at Miami MIA Airport
Baggage Carts are available at the entrances and exits and in the Baggage Claim area.
Skycap service is also available throughout the airport to persons needing special assistance.
- Baggage Claim at Miami MIA Airport
Baggage Claim areas are located on the first level of the main terminal building. Baggage Checkroom / Storage The Baggage Checkroom is located on Concourse E, Level 2 and is open from 5 a.m. to 11 p.m. Storage charges are subject to baggage size. With proper identification (e.g., driver’s license, birth certificate, passport), affidavits can be obtained for $10 at the baggage checkroom. Other services, including notary services and baggage accessories, are also available. For more information call (305) 869-1163
- Banking / ATM Services at Miami MIA Airport
Passengers have access to a full service Bank of America on Concourse B, Level 4.
ATM machines are located at the Service Centers, located on Concourses C and G, Level 2 and throughout the Terminal’s second level.
- Currency Exchange at Miami MIA Airport
MIA has foreign currency exchange booths at six locations on Level 2 and in the Concourse E Greeter’s Lobby on Level 1. The booth in Concourse E operates from 5:30 A.M. to 11 P.M.
- Business Services at Miami MIA Airport
Data Port Connections
Passengers can find data port connections at various locations throughout the Terminal. Pick up a white paging phone or ask at one of our Information Counters for specific locations.
A computer can be used by the public to access the Internet, located at the 7th level of the hotel. The hotel provides wireless connection and during office hours passengers can use the computer.
- Concourses at Miami MIA Airport
There is a main terminal and eight concourses – A, B, C, D, E, F, G, H.
- Emergency / Medical Services at Miami MIA Airport
In an emergency, dial 911 from a courtesy phone, pay phone or cell phone. The Airport Police Station is located in Concourse B.
- Flight Information Monitors at Miami MIA Airport
Flight Information monitors are located throughout the terminal and concourses.
- Interfaith Chapel / Religious Options at Miami MIA Airport
For passengers’ convenience and need, the Airport Terminal provides a non-denominational Chapel Room located on Concourse B, Level 4.
- International Travelers at Miami MIA Airport
International Arrivals and Federal Inspections at Miami Airport:
Except for passengers arriving from Canada or the Bahamas, International arriving passengers will proceed to U.S. Customs and Border Protection’s passport control. After clearing passport control, passengers will proceed to collect baggage and clear U.S. Customs. The Interline Lobby is directly outside U.S. Customs, where passengers with connecting flights can re-check their baggage.
International Arrivals at Customs “E”
After exiting U.S. Customs, you will be on Level 1 of the Terminal. Here you will find ground transportation and the car rental counters. To connect to other Airlines, take the elevator to Level 2.
International Arrivals at Customs “J” - South Terminal
After exiting U.S. Customs, passengers will be on Level 3 of the South Terminal. To find ground transportation, take the elevator to Level 1. To find other airlines, take the elevator to Level 2. Parking garages can be accessed through the second level of the terminal.
Completing Federal Inspection Forms
If you have questions about completing your Federal inspection Forms, assistance in several languages is available.
- Internet Access at Miami MIA Airport
Data Port Connections
Passengers can find data port connections at various locations throughout the Terminal. Pick up a white paging phone or ask at one of our Information Counters for specific locations.
A computer can be used by the public to access the Internet, located at the 7th level of the hotel. The hotel provides wireless connection and during office hours passengers can use the computer.
- Lost & Found at Miami MIA Airport
Miami International Airport Lost and Found facility's location and hours of operation:
Location: Near the entrance to Concourse E, Level 2, of the terminal.
Hours: 8:00 a.m. – 6:00 p.m. daily (365 days a year)
Filing a Lost Item Report:
You may file a lost item report in person, by phone, or e-mail. You will need to provide the following information when filing a lost item report: Name , Address, Telephone Number, Date the item was last seen, Location where item was last seen, Complete description of the lost item (color, size, brand, etc.) and its contents, if any.
If you think the item was stolen, you also may want to file a stolen property report with the Miami-Dade Police Department by calling 305-876-7377. Items found in the airport terminal, parking garages or drive areas are stored securely in Lost and Found for 60 days before disposition. For items lost or left on an airplane, please contact your airline.
Retrieving Lost Items
Lost and Found’s staff will secure all found items and make every effort to research and locate potential owners. You may arrange for the return of items by:
On-site pickup: If you properly identify items, you may pick them up during Lost and Found’s regular hours of operation. We require a picture ID at time of pick up. You may pre-arrange an after-hours pick up by calling 305-876-7377 during Lost and Found’s regular hours of operation.
Federal Express: With approved credit card or a FedEx account, the Lost and Found Office can prepare items for shipment to you Monday - Friday.
U.S. Mail: The Lost and Found office can return small items via U.S. Mail.
Contact MIA’s Lost and Found at: Phone: (305) 876-7377; Mailing Address: Miami International Airport, MDAD Lost and Found Office, P.O. Box 025504 , Miami, FL 33102-5504
- Mail Center / U.S. Post Office at Miami MIA Airport
A full service post office is located on Concourse B, Level 4. Mailboxes and postage machines are also available at the Service Centers, located on Concourses C and G, Level 2.
- Main Terminal / Concourses at Miami MIA Airport
The Main Terminal has eight concourses – A, B, C, D, E, F, G, H.
Domestic Arrivals
When arriving on a domestic flight or FROM CANADA OR THE BAHAMAS, you will need to walk down your concourse to the terminal. You will be on Level 2 and must take the elevator or escalator to Level 1 to Baggage Claim. Ground transportation is immediately outside the terminal on the Level 1. Ticket Counters and Departures Gates are on Upper Level 2.
International Arrivals: - see "International Arrivals"
- People With Special Needs / Persons With Disabilities at Miami MIA Airport
Services for Elderly and Disabled Travelers at Miami Airport
Accessible Transit Pickup (ATP) Doors
The Aviation Department has designated doors to assist patrons in coordinating pick-up and drop-off locations with STS (Paratransit/Special Transportation Services).
ADA Access Committee
The ADA Access Committee is a group of volunteers who, together with Aviation Department and airport staff, work toward improving accessibility to programs and services at the Miami International Airport. These meetings are open to the public. The quarterly meeting schedule for 2008 is as follows: January 16, 2008 at 2:00 p.m., April 16, 2008 at 10:00 a.m., July 16, 2008 at 2:00 p.m., October 15, 2008 at 10:00 a.m. The ADA Access Committee meetings are held at the MIA Auditorium located on the 4th Floor of Concourse A. For additional information, please contact Monica Beltran at mbeltran@miami-airport.com or Rosie Leslie at rleslie@miami-airport.com
Paging System
MIA offers visual paging for the hearing impaired. The system is currently operational at the U.S. Customs exit at Concourse B and at Concourse E on the ticketing level. Additional locations will be added throughout the MIA terminal as flight display systems are upgraded.
Parking
Designated disabled permit parking and stroller permit parking is conveniently located near the moving sidewalks on the 3rd level of the garages. Additional disabled permit parking, including van accessible spaces, are available on the easternmost ground level sections of the Dolphin and Flamingo garages. Disabled permit and stroller permit parking, including van accessible spaces, are also located in both, the upper and lower short-term parking lots.
Moving Walkways
Moving walkways are located on the third level and connect the main terminal and parking garages. These walkways span the length of the terminal building, allowing passengers to quickly transit from concourse to concourse.
Public Telephones
MIA has TTY telephones at selected telephone banks throughout the terminal. At telephone banks where there is not a TTY, you will find directions to the closest TTY location. For additional TTY information, please call (305) 876-0594. Passengers may also dial 7-1-1 from any phone to contact the Florida Relay Service.
Restaurants at MIA
All snack bars and full-service restaurants are wheelchair accessible.
Restrooms
Restrooms located throughout the terminal feature toilet compartments for the disabled. Unisex restrooms equipped for the disabled are also available throughout the terminal. Look for the internationally recognized disabled symbol.
Service Animal Relief
MIA has a dual surface service animal relief area located at the arrival level at Concourse E. Additional service animal relief locations, including an upper level location, are scheduled to be added by December 2007. Information will be updated upon completion.
Taxicab Service
Taxis are available with wheelchair lifts. Patrons in need of this service should request an equipped taxi upon arrival at the ground level curbside area. Please allow a reasonable amount of additional time to call an equipped vehicle from the holding lot, located just outside the terminal area. Drivers will assist patrons with baggage.
Shared-Ride Van Service
SuperShuttle shared-ride vans are available with wheelchair lifts. Passengers seeking to reserve a wheelchair lift-equipped shared-ride van may contact SuperShuttle at 305-871-2000, or see the curbside representative at the Ground Transportation kiosk to request an accessible van. Please allow a reasonable amount of additional time to call an equipped vehicle from the holding area, located just outside the airport. Drivers will assist patrons with baggage.
Wheelchairs
Wheelchair service is offered through your air carrier upon request. To ensure availability and timely service, it is strongly recommended that this service be reserved in advance. However, wheelchair assistance may also be requested at airline ticket counters.
Security Restrictions
Security measures at MIA restrict public access beyond passenger screening points to ticketed passengers only. However, the individual airline may grant permission for persons with special needs to be accompanied by a health care assistant or guardian. If someone wishes to accompany an elderly or disabled person to or from an aircraft gate, they must obtain permission from the airline.
Grievance Procedures
The office of ADA Coordination administers the County’s overall ADA grievance procedure. Persons with ADA complaints specifically regarding Miami International Airport are encouraged to contact the Aviation Department’s ADA Coordinator as noted below. If the department’s response does not adequately resolve the complaint, a grievance can be filed with the Miami-Dade County’s Office of ADA Coordination. Complaint forms are available from the ADA Coordination office by calling 305-375-3566 or by TTY at 305-375-4805
Airport ADA Coordinator
Monica Beltran is the ADA coordinator for the Aviation Department at Miami International Airport. Please direct all ADA questions, requests for auxiliary aids or services, requests for alternate format or any other concerns or complaints to her by calling (305) 876-7024 or e-mailing MBeltran@miami-airport.com or Rosie Leslie at: RLeslie@miami-airport.com.
- Pets / Animals at Miami MIA Airport
MIA has a dual surface service animal relief area located at the arrival level at Concourse E. Additional service animal relief locations, including an upper level location, are schedule to be added in 2008. Information will be updated upon completion : Airline policies regarding pets vary widely and it is highly recommended that you contact the airline prior to making a reservation. Here are some helpful tips for traveling with pets:
Tips for Traveling with Pets:
· First, contact your airline to find out the rules and regulations they have on pet travel.
· Do not tranquilize your pet, as the effects of tranquilizers on animals at higher altitudes can be unpredictable.
· The Animal and Plant Health Inspection Service (APHIS) of the U.S. Department of Agriculture (USDA) has set up rules and regulations for the transportation of live animals, and your pet is required to be at least eight weeks old and fully weaned before traveling by air.
· Whenever possible, book a direct, nonstop flight and avoid holiday or weekend travel. Try to plan schedules that minimize temperature extremes.
· The kennel that you use must be sturdy, properly ventilated, and large enough for your pet to freely be able to stand, turn around and lie down.
· Get your pet comfortable with the kennel prior to flying; this reduces stress on your pet.
· Give your pet food and water within four hours before your flight. You will have to sign a certification of the time when you last offered food and water to your pet.
Give yourself plenty of time for check-in so there is no rushing and everything is done properly.
- Restrooms at Miami MIA Airport
Restrooms are conveniently located throughout the terminal and concourses.
- Security at Miami MIA Airport
Air transportation security has become a global concern. Many changes have transpired in the travel industry over the past several years and more are expected. At Miami International Airport, passenger security remains our top priority.
To expedite your next visit through Miami International Airport, please take a few minutes to browse through and familiarize yourself with the latest security guidelines and suggestions.
The federal agencies responsible for air transportation security are:
Department of Homeland Security (DHS)
Leads the national unified effort in securing the U. S. by preventing and deterring terrorist attacks and protecting against and responding to threats and hazards to the nation. For more information: www.dhs.gov/index.shtm
Federal Aviation Administration (FAA) Works extensively with airport owners, users, the aviation industry and state and local governments to provide a safe and efficient system of airports for all who fly in the U.S. For more information: www.faa.gov
Transportation Security Administration (TSA)
Protects the Nation’s transportation systems to ensure freedom of movement for people and commerce. Regulates the transportation industry, including air, sea, land and rail. For more information: www.tsa.gov
U. S. Citizenship and Immigration Services (USCIS)
Responsible for the administration of immigration and naturalization adjudication functions and establishing immigration services, policies and priorities. For more information: www.uscis.gov/portal/site/uscis
U. S. Customs and Border Protection (USCBP)
Serves as guardian of the nation’s borders, enforcing the laws of the United States while fostering national economic security through lawful international trade and travel. For more information: www.cbp.gov
- Translation at Miami MIA Airport
A translation Language Line is used by MDAD staff to access a translator for patrons whose language is not among those spoken by our multilingual staff. In addition to staffing MIA’s Information Counters, MDAD’s multilingual staff provide interpreting and translating service throughout all public areas of the terminal and in the Federal Inspection facilities.
- Travelers Assistance at Miami MIA Airport
General Information is located in the lower-level, baggage claim area of the terminal. Maps, regional information, bus schedules, and brochures are available as well as a courtesy paging phone. Volunteer Hospitality Ambassadors are on duty during busy times to provide assistance. See also: Guest Services.
- Guest Services at Miami MIA Airport
Airport Guest Services, Airport Information and Travelers Assistance at Miami Airport (in alphabetical order)
Armed Forces Center
The Armed Forces Center is located at Concourse E 2nd level. The office is run by volunteers seven days a week from 9AM to 9PM. Amenities include snacks, TV and a computer with internet access. Click here for more details.
ATMs / Bank
Passengers have access to a full service bank on Concourse B, Level 4. Automated teller machines (ATMs) are located at the Service Center on Concourse G, Level 2, and throughout the terminal’s second level.
Auditorium
MIA has a multimedia-ready auditorium located at Concourse A, fourth level. It can be reserved for special functions and meetings. Please contact (305)-869-1885 for reservations and additional information
Animal Relief
MIA has a dual surface service animal relief area located at the arrival level at Concourse E. Additional service animal relief locations, including an upper level location, are schedule to be added in 2008. Information will be updated upon completion.
Baggage Checkroom / Storage
The Baggage Checkroom is located on Concourse E, Level 2 and is open from 5 a.m. to 11 p.m. Storage charges are subject to baggage size. With proper identification (e.g., driver’s license, birth certificate, passport), affidavits can be obtained for $10 at the baggage checkroom. Other services, including notary services and baggage accessories, are also available. For more information call (305) 869-1163
Barber Shop / Hair Salon
MIA’s unisex barber shop/hair salon is located in the terminal at Concourse E, Level 2.
Chapel
For passengers’ convenience and need, MIA provides a non-denominational chapel room located on Concourse B, Level 4 of the terminal.
Currency Exchange
MIA has foreign currency exchange booths at six locations on Level 2 and in the Concourse E Greeter’s Lobby on Level 1. The booth in Concourse E operates from 5:30 A.M. to 11 P.M.
Food / Dining
MIA’s terminal offers a wide variety of foods and dining choices ranging from snacks and fast food, to fine dining, such as at MIA Hotel’s Top of the Port restaurant, which offers panoramic views and is a great spot to enjoy breakfast, lunch or dinner. Please click here for a complete listing of MIA’s restaurants.
Hotel
The Miami International Airport Hotel, located at Concourse E, Level 2, offers travelers the convenience of an airport location, the luxury of 260 soundproof rooms and the Top of the Port restaurant for fine dining. The hotel also offers well-appointed conference / board rooms and meeting facilities. For more hotel information, call (305) 871-4100, or fax your request to (305) 871-0800. You may also visit their web site at www.MiaHotel.com or call 305.871.4100
Information Center
The Miami-Dade Aviation Department operates the Tourist Information Center located on Concourse E, Level 2, near the airport’s hotel. The counter is open from 5 A.M. to 10 P.M. daily, 365 days a year. For additional information, please call 305-876-7000
Internet Access
Data port connections and Wi-Fi areas are available at various locations throughout the terminal. You may ask for specific locations at one of our Information Centers, or by picking up one of the white paging phones located throughout the terminal
Lost and Found
MDAD’s Lost and Found facility is located near the entrance of Concourse E, Level 2. You may contact Lost and Found directly by dialing (305) 876-7377. For more information, please click here.
Paging
Multilingual paging is available throughout the terminal. To request a page, simply pick up any of the white courtesy phones located throughout the terminal. Paging service is available 24 hours per day, 7 days a week.
Post Office
A full service post office is located on Concourse B, Level 4. Mailboxes and postage machines are also available on Concourse E, 2nd Level.
Press Center
The International Press Center is located on Concourse E, Level 2.
Self-service Luggage Carts
As an option to skycaps, rentable self-service luggage carts are available for passengers. Within the Federal Inspection Services enclosures, carts are provided free of charge to arriving international passengers.
Shoeshine Service
A shoeshine stand is located on Concourses E, Level 2.
Shopping
MIA’s terminal is home to a wide array of award-winning shops offering innovative shopping experiences and an assortment of merchandise ranging from magazines to luxury leather goods and the latest fashion apparel. Please click here for a complete listing of MIA’s shops.
Spa Services
MIA’s Jetsetter Spa is located between Concourses G and H, level 2. Services include manicures, pedicures, massages, and spray tanning. Passengers can also enjoy taking a rest in one of the spa’s Sleep Pods. MIA is the first airport in the U.S. to have these pods which give the user a quiet and comfortable environment to sleep and relax.
Things to Do (3-5 hours between flights)
If you have 3 to 5 hours between flights, we have some things you can do to occupy your time. Check with the Information Center located in Concourse E, Level 2 for more details.
Translation Service
A translation Language Line is used by MDAD staff to access a translator for patrons whose language is not among those spoken by our multilingual staff. In addition to staffing MIA’s Information Counters, MDAD’s multilingual staff provide interpreting and translating service throughout all public areas of the terminal and in the Federal Inspection facilities.
VIP Clubs
MIA has various airline-operated VIP clubs. In addition to these, the airport also has three MDAD-operated “Club America” VIP clubs that allow airlines that do not have a dedicated club, to serve their passengers. Club amenities and services include: baggage holding area; business center with private work stations, fax, copier, internet access, cable television entertainment, flight information monitors, newspapers, magazines, telephones (free local calls), showers, full complimentary beverages. Club America locations are E Lobby, second level; F Lobby, second level; and at the end of Concourse F, third level. For additional information, click here.
Western Union
Passengers may contact a Western Union representative at the main currency exchange booth on Concourse E, Level 2, Monday through Friday 10:00 A.M. to 4:00 P.M., or obtain directions to the nearest locations in the Airport area from our Information Center at Concourse E level 2, or by using any of the white paging phones located throughout the terminal.
Wheelchair Service
Courtesy wheelchair service is offered through the air carriers upon request. To make sure a wheelchair is available at the proper time, it is best to reserve one in advance of your flight departure or arrival by contacting your airline. Wheelchair assistance may also be requested at airline ticket counters.
- - - - Information Counters
The Miami-Dade Aviation Department operates the Tourist/Information Center located on Concourse E, Level 2, across from the hotel. This counter is open from 5am to 10pm. Travelers may also call (305) 876-7000 for more information. MIA’s VIP (Volunteer Information Program) staffs other Information Counters throughout the Terminal.
A paging system is available throughout the terminal. To access this service, pick up any white courtesy phones throughout the terminal.
Need to see information on another airport facility? Be sure to visit the iFly Airport Search page to select another airport and get details such as flight status and flight tracking, terminal maps, terminal services (food, bars, and shops), security wait times, weather, airport delays, destinations served and much more.
