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Miami (MIA) Airport

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  • MIA Airport Overview
    Miami International (MIA) Airport is at the top of many lists: it’s the 12th busiest U.S. airport in passengers, the third busiest in international passengers and for many of those passengers it also ranks as one of the least traveler-friendly airports due to chronically long lines and dated terminal facilities. To address these issues, the airport has undertaken a $4.8 billion capital improvement program that will add 2.7 million square feet of new areas and significantly expand existing areas. Currently, Miami MIA airport consists of a large semi-circle terminal with eight concourses extending from it like piers. American Airlines, operating out of Concourses B, C and D, uses the airport as an international hub. Over 15 other domestic airlines and 35 international airlines also service Miami MIA airport, offering over 100 nonstop flights to North, Central and South America, the Caribbean and Europe. As an important gateway to Central and South America, Miami’s airport will continue to be a popular destination and we hope that renovations will make it a more pleasant one as well.

  • Baggage Carts / Skycap
    Baggage Carts are available at the entrances and exits and in the Baggage Claim area. Skycap service is also available throughout the airport to persons needing special assistance.


  • Baggage Claim
    Baggage Claim areas are located on the first level of the main terminal building.


  • Banking / ATM Services
    Passengers have access to a full service Bank of America on Concourse B, Level 4. ATM machines are located at the Service Centers, located on Concourses C and G, Level 2 and throughout the Terminal’s second level.


  • Concourses
    There is a main terminal and eight concourses – A, B, C, D, E, F, G, H.


  • Emergency / Medical Services
    In an emergency, dial 911 from a courtesy phone, pay phone or cell phone. The Airport Police Station is located in Concourse B.


  • Flight Information Monitors
    Flight Information monitors are located throughout the terminal and concourses.


  • Interfaith Chapel / Religious Options
    For passengers’ convenience and need, the Airport Terminal provides a non-denominational Chapel Room located on Concourse B, Level 4.


  • Internet Access
    Data Port Connections
    Passengers can find data port connections at various locations throughout the Terminal. You may pick up a white paging phone or ask at one of our Information Counters for specific locations.


  • Lost & Found
    A Lost and Found Office is located near the entrance to Concourse E, Level 2. To call from a public phone or from outside the Airport, dial (305) 876-7377.



  • Mail Center / U.S. Post Office
    A full service post office is located on Concourse B, Level 4. Mailboxes and postage machines are also available at the Service Centers, located on Concourses C and G, Level 2.


  • Main Terminal / Concourses
    There is a main terminal and eight concourses – A, B, C, D, E, F, G, H.


  • Meeting / Conference Rooms
    Conference rooms are available in the Miami International Airport Hotel on Concourse E, Level 7. Contact the Hotel directly at (305) 871-4100.


  • People With Special Needs / Persons With Disabilities
    International Airport offers handicap accommodations throughout the airport, including our parking areas. Travelers may also call (305) 876-7000 for more information on accommodations for persons with disabilities.

    Wheelchairs:
    Passengers may obtain wheelchair services through their airline.


  • Pets / Animals
    Animals are not permitted in the terminal at the Airport unless they are being used to assist disabled individuals, or are in proper pet carriers.


  • Restrooms
    Restrooms are conveniently located throughout the terminal and concourses.


  • Security
    For the latest Transportation Security Administration travel tips and prohibited items list click to the http://www.tsa.gov/public/


  • Travelers Assistance
    General Information is located in the lower-level, baggage claim area of the terminal. Maps, regional information, bus schedules, and brochures are available as well as a courtesy paging phone. Volunteer Hospitality Ambassadors are on duty during busy times to provide assistance.


  • Guest Services
    Airport Guest Services, Airport Information and Travelers Assistance
    Information Counters
    The Miami-Dade Aviation Department operates the Tourist/Information Center located on Concourse E, Level 2, across from the hotel. This counter is open from 5am to 10pm. Travelers may also call (305) 876-7000 for more information. MIA’s VIP (Volunteer Information Program) staffs other Information Counters throughout the Terminal.

    A paging system is available throughout the terminal. To access this service, pick up any white courtesy phones throughout the terminal.


Need to see information on another airport facility? Be sure to visit the iFly Airport Search page to select another airport and get details such as flight status and flight tracking, terminal maps, terminal services (food, bars, and shops), security wait times, weather, airport delays, destinations served and much more.



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