Miami (MIA) Airport |
Closest Airports to MIA Compare Airports Change Airport |
- MIA Airport Contact
1640 Nw 42nd Ave
Miami, FL 33126
United States
Phone: 3058767000
Email: customerservice@miami-airport.com
Website for Miami Airport: http://www.miami-airport.com
- MIA Airport Overview
Miami International Airport MIA is located nine miles northwest of Miami, south-east Florida, and accessible via I-95 South (exit: State Road 112). It is the third-busiest airport in the U.S. In 2008 the airport welcomed an astounding 34 million passengers. What's more, the airport serves close to half a million passengers each week with destinations on the North and South American Continent and Europe. Miami International Airport, with its four runways, is a major hub for American Airlines, and is host to a multitude of domestic and international airlines and charters offering direct and connecting flights to all points of the globe.
The main passenger terminal has a semicircular shape with eight pier-shaped concourses, lettered counter-clockwise from A to J (there are no B & I concourses). Level 1 of the terminal contains baggage carousels and ground transportation access. Level 2 ticketing/check-in, shopping and dining, and access to the concourses. Currently there are two immigration and customs facilities in both Concourse E, Level 1 and Concourse J, Level 3. Gates in Concourses A, D, E, and J, most in F, and some in H, can route passengers to either the main concourse on Level 2 for domestic arrivals, or to the immigration and customs halls on Level 3 for international arrivals. However, all gates at Concourses C and G, Gates F4, F6, F8, and most gates in Concourse H are designed only for domestic arrivals. MIA is the only U.S. airport, at which no one airline holds ownership or leases on any terminal space or gates. The single passenger terminal is divided into three sections: North, Central and South Terminals:
(a) The North Terminal--presently the passenger terminal--is undergoing the largest and most dramatic transformation ever. Concourses A, C, and D, which currently serve American Airlines and its regional affiliates, are being merged into a single linear concourse, to be designated Concourse D and called the North Terminal. Portions of the new North Terminal have already been built as extensions of Concourses A and D; to make space for the remaining portions, Concourse B was demolished in 2005 and Concourse C is to be demolished by 2010. Completion is presently set for early 2011. As sections of the terminal open in phases, a significant majority of the structure has already been completed and opened for airline use. Once the entire project is finished, the North Terminal will house American Airlines and its Oneworld Alliance partners. Currently, American Airlines is spread between Concourses C, D, and E, while its alliance partners use either Concourse F or Concourse J.
(b) The South Terminal--located at the opposite end, consists of Concourse H and J, the latter one opened in 2007. The new addition is seven stories tall and has 15 international-capable gates, and includes two airline lounges and several offices. Concourse H will serve Delta Air Lines and its partners in the SkyTeam Alliance, while Concourse J will serve United Airlines and its partners in the Star Alliance.
(c) The Central Terminal consists of Concourses E, F, and G. These three concourses remain relatively untouched. Upon completion of the North Terminal project, the Central Terminal will be used to house airlines not affiliated with any of the 'big three' airline alliances.
Airport Services include: (a) The Tourist Information Center, located on Concourse E, Level 2, near the airport’s hotel. Open daily 6am-10pm, offering multilingual airport & tourist information; multilingual interpreting and translation service; assistance with TDD phone at the Information Center; resolving customer complaints.
(b) The Paging & Information Center provides multilingual paging throughout MIA’s terminal & concourses. To request a page, simply pick up any of the white courtesy phones located throughout the terminal. PIC also conveys informational and emergency messages as needed via MDAD’s public address system. In addition to paging, PIC also provides information and assistance to the public via: MIA’s public number (305-876-7000); MIA’s direct 1-800-TALK-MIA lines.
(c) The Airport Ambassador Program provides information and assistance to travelers, consisting of Volunteer Customer Service representatives, wearing distinctive orange polo-shirts, who circulate throughout the terminal, seeking out passengers in need of assistance.
(d) The Lost and Found Facility's staff will secure all found items and make every effort to locate their owners. The facility is located near the entrance of Concourse E, Level 2. For more information call 305-876-7377, or or e-mail lostandfound@miami-airport.com.
If you need to pick up a passenger at the Airport, use the free Cell Phone lot located off LeJeune Rd & NW 31st St., accessible from LeJeune Rd north or south--stay with your car until your party collected luggage and calls you to be picked up at the curb.
Parking facilities are available at a two-level short-term parking lot directly in front of Concourse E, and 2 seven-story parking garages (Dolphin and Flamingo) located within the terminal's curvature and connected to the terminal via overhead walkways on Level 3. It is expected that the Flamingo Garage will be expanded in the near future to serve the new Concourse J. The two parking garages are connected at their westernmost end. The following parking choices are available: Valet Parking (across from Concourses B&C), Short- & Long-term parking, and the Economy Park & Ride surface lot:
1. Short-term parking is available at (a) The Dolphin garage is accessible to the North Terminal (Concourses C and D) and Central Terminal (Concourses E and F) and is located across from Customs E on both the departure or arrival level. The Flamingo garage is closest to the South Terminal (Concourses G, H and J) and is accessible only on the arrival level. If either lot is full you will have the option of parking in the Dolphin and Flamingo garages. (b) Upper Short-term: accessible via the departures level; (c) Lower Short-term: on the arrivals level /baggage claims, follow signs to lots.
2. Long-term parking at the Dolphin Garage serves the North Terminal (Concourses C, D, and E) and the Flamingo Garage serves the South Terminal (Concourses F, G, H and J) and can be accessed on the arrivals or departure levels of the airport. The main entrance to both garages is off Central Blvd; keep left as you approach the terminal.
3. Economy Park & Ride Surface Lot is located at 1350 NW 45 Avenue - Miami, Fl 33126, with free shuttle buses to/from the terminals and pick-up/drop-off service is at designated covered stops throughout the parking lot and on the curb of the arrivals roadway. Directions: On entering from Central Blvd., drive all the way through the departure level as if you were going to exit the airport--then take Exit 5 and follow the 'Economy Park & Ride' signs. When entering from Perimeter Road take Perimeter Road to Northwest 14th Street.
4. Designated disabled permit parking and stroller permit parking is next to moving sidewalks on the 3rd level of the garages. Additional disabled permit parking is available for wheelchair accessible vehicles on the ground level, at the easternmost section of the Dolphin garage.
5. Over-height vehicles: Use the 'High-Vehicle' surface lot parking area adjacent to the East side of the Flamingo Garage.
Rental Car Agencies: Some select agencies have registration counters or Information/Reservation Boards located inside the baggage claim area, on the Arrival/Ground Level of the North and Central Terminal. The South Terminal has a rental car phone center at the Information & Reservation Boards on the Arrival/Ground Level and 3rd floor. Actual Vehicle pick-up is located at various off-site areas, accessible by courtesy shuttles for each rental car company. Shuttles for individual rental agencies pick up outside of the baggage claim area on the median curb on the Arrival/Ground Level. When returning the rental car, follow the posted signs to your rental car agency--allow at least a half hour for shuttles to the airport.
To get from the Airport to your destination you have the option of renting a car, taking a taxi or limo, shared-ride or hotel shuttles, or public transportation. Ground transportation service, except by taxicab or SuperShuttle, is only available if pre-arranged. Call for a list of local companies authorized to provide service at Miami International Airport. For assistance turn to one of the blue-uniformed Miami-Dade County Aviation Department personnel available throughout the arrival and departure level curbside areas. Or e-mail Mike Pino at: MPino@miami-airport.com; tel: (305) 876-7445; or e-mail Sixto Carlo at: Scarlo@miami-airport.com; tel: (305) 876-8494.
- Main Terminal / Concourses at Miami MIA Airport
The Main Terminal has eight concourses – A, B, C, D, E, F, G, H.
Domestic Arrivals
When arriving on a domestic flight or FROM CANADA OR THE BAHAMAS, you will need to walk down your concourse to the terminal. You will be on Level 2 and must take the elevator or escalator to Level 1 to Baggage Claim. Ground transportation is immediately outside the terminal on the Level 1. Ticket Counters and Departures Gates are on Upper Level 2.
International Arrivals: - see "International Arrivals"
