PHL Airport Contact
6999 Essington Ave Philadelphia, PA 19153
United States Phone: 2159376937 Email: comments@phl.org Website for Philadelphia Airport: http://www.phl.org
PHL Airport Overview
Philadelphia International Airport PHL is located about seven miles from downtown Philadelphia, Pennsylvania, and known as the Nation’s birthplace and accessible via I-95, I-76, I-476, and the New Jersey Tpk. PHL Airport is a major international and domestic hub for US Airways; additionally, a host of domestic and international airlines service the airport with nonstop and connecting flights to desinations around the world. Four runways accommodate its extensive air traffic. Philadelphia International ranks highest in customer satisfaction among large airports in North America, according to J.D. Power and Associates. On-Airport Hotels are: the Airport Marriott, next to Parking Garage B (215-492-9000) and the Aloft Hotel on Island Avenue (267-298-1700).
The airport is a sprawling complex with seven different passenger terminals: Terminals A-West & A-East with ticketing in both, and baggage claim in A-West, also includes the International Arrivals level connected to parking Garage A-West. Terminals B and C are connected and include a food court, shopping mall, B/C ticketing, B/C baggage claim with access to Parking Garages B & C. Terminal D has ticketing and baggage claim with access to Parking Garage D. Terminal E has ticketing and baggage claim with access to Parking Garage E/F. Terminal F with Concourses 1, 2 & 3, has ticketing and baggage claim, with a bridge to Parking Garage E/F. It’s quite a trek, even with courtesy shuttles running between Terminals B/C and Terminal F (gate 10), so budget an extra 30 minutes if you’re connecting from an international flight to a regional one.
For Hearing & Speech-Impaired Travelers:
PHL Airport has recently installed 140 large, easy-to-read, LCD monitors throughout its seven terminals that visually providing public address information. As with the audio announcements, visual messages can be presented in English, Spanish, French and German. In addition it now has a Video Relay Service. A web camera allows passengers to interact with an American Sign Language translator relaying the message to the caller’s intended recipient and then translating the response back into sign language for the caller. Translation Relay Service or TRS--another option--is a text-based method that allows callers to use a keyboard. As with VRS, a translator relays both the caller’s message and the recipient’s response. This free service in English and Spanish is located near Gate C-16 in Terminal C--it is planned to install a second video phone in Terminal F.
If you need to pick up a passenger at the Airport, use the Cell Phone Lot (currently the PennDot Park & Ride--note the year-end change*) on Bartram Ave., adjacent to the Southbound I-95 exit ramp 12B for Cargo City; Northbound on I95 take Exit 10--stay with your car until your party has collected luggage and calls you to be picked up at the curb. Of course, you can also use the short-term parking option at all parking garages at $3 for up to 30 minutes and $5 for up to one hour. Other Parking options include:
(a) Short-Term Parking at ground level baggage claim of Terminals A, B, C, D & E;
(b) Garage Parking in Terminals A, B, C, D, E & F; and
(c) Economy Parking in remote exterior lot past Terminal F. Blue & White shuttle buses run to/fr terminal 24/7.
To get from the Airport to your destination, you have a choice of renting a car, taking a taxi or limo, using available shuttle services (door-to-door and hotel shuttles), or the high-speed SEPTA rail which connects the Airport to the City and makes stops at the following stations: East Wick, 38th St., Penn Center Suburban, Market East.
*NOTE: A new Cell Phone lot--replacing the current one--is under construction on the asphalt of the former SR-291 and is to open at the end of 2009, with easy access from all directions. Entrance will be via The Arrivals Ramp from I-95, passed the Terminal A/B parking garage, off Garage Entrance Road, and exit will be leading directly to the baggage claim.
Main Terminal / Concourses at Philadelphia PHL Airport Philadelphia Airport consists of seven terminals: A-West (the International Terminal), A-East, Terminals B, C, D, E and F.