Portland PDX Airport Terminal Map Overview

Main Terminal / Concourses at Portland PDX Airport

Terminal Layout at PDX Airport, Getting Around at PDX, International Arrivals, Paging/ Meet & Greet; Terminal Details, and Important Phone Numbers:

The passenger terminal complex at Portland International Airport consists of an integrated terminal with 5 Concourses - together forming an ‘H’ layout: 
Ticketing (upper level) and Baggage Claim (lower level) are in the center,  while the five in-line concourses are divided into a North Terminal with Concourses D & E, and a South Terminal with Concourses A, B & C.
Between  North & South Terminals is the Concourse Connector (at gate D1 North & gate C1 South) - allowing passengers who cleared security to move between the concourses without further screening. Moving sidewalks are between concourses. The ticketing level has two connectors to the rental car facility & parking garage.  
NOTE:  As widely publicised - the $13M improvement project started late January 2015 at Concourse C
, past gates 22/23 by removing the aging teal & blue-colored carpet and replacing it with a new industrial carpet. The entire carpeting replacement involves 13 acres of carpeting and should be completed by November 2015.

Getting around at PDX: A Concourse connector is between gate areas D1 and C2 and provides easy connection between North and South Concourses in the secured areas. Moving sidewalks provide fast access between concourses.The North Lobby between Concourses D & E and the South Lobby between Concourses A/B and C are accessible from the Oregon Market in the center of the terminal, which offers above-average shopping and eating options.
International Arrivals at Concourse D (except those who cleared US Customs at participating airports) are directed to passport control, get their bags at baggage claim, go through customs, the cashier, and thereafter will be directed to the shuttle bus taking a few minutes and arriving on the baggage claim level, opposite carousel 10.  If connecting to another flight , take the stairway up to Concourse D, then - depending on where your next flight will depart from - proceed to either  D or E gates (at right), or take the Concourse Connector near gate D1 to B & A gates (at left) or C gates (at right). Global Entry, TSA Pre-Check lane and APCs (automated passport control) kiosks will shorten the arrivals process.
Paging / Meet & Greet:  (a) Audio & visual paging is available throughout the terminal, just dial 0 on any white paging phone.  (b) The best place to meet your arriving passenger is on the baggage claim level, opposite carousel 10.


The passenger terminal houses on the ticketing level three airline ticketing areas: to the right for Delta, Virgin America & US Airways; to the left  for Spirit, Hawaiian & Alaska, and in the center for all other airlnes - with security checkpoints near right & left ticketing. Behind the center ticketing desks are shops & restaurans, and access to the Conference center. 
Service Centers in Main Terminal & Concourses
offer various business-related services listed separately.
    Other amenities and services inside the passenger terminal:
WiFi Access points cover presently over 70 percent of the Terminal's main level. For paging services call 503.460.4040.  Travelex is in the ticket lobby; The PDX Conference Center is on the ticketing level bordering on center of Concourse Connector. Translation service through AT& T is available at the information booths, near the baggage claim.  Food-conscious passengers may note that Burgerville, an Oregon favored serves breakfast, lunch & dinners, using  fresh & healthy local food.  NOTE: PDX is getting 11 new shops & restaurants - representing the first phase of new concessions to be added - up to 2017 (as existing leases expire).
The new USO Northwest Center ('USONW') is open daily 5am-9pm, located on the Mezzanine level, before security check.  Tel. 503-272-2262; fax 206-246-1914; e-mail: pdxmanager@usonw.org . It offers laptops, free WiFi, TV, electronic games, free snacks & comfortable seating. 
The Concourse Connector at post-security  joins North & South Concourses by moving sidewalks:
    South Terminal Councourses & Airlines:
    Concourse A with gates A1-A12 is served by Alaska Airways;
    Concourse B with gates B1-B3 is served by Alaska Airways;
    Concourse C with gates C1-C23 is served by Alaska, American, Frontier, JetBlue, Southwest & US Airways.
    North Terminal Concourses & Airlines:
    Concourse D (Delta, Hawaiian, Spirit & Virgin America) has gates D1-D15 (at D1is the connector to gate C1);
    Concourse E ( Air Canada, Seaport & United) has gates E1-E7.
Airline Lounges:
 Alaska's Board Room is between gates C3 & C6. 
Delta's Sky Club is near gate D7.
United's Red Carpet Room is near gate E1.

Important Telephone Numbers:
TDD 1-800-815-4636 or 503-460-4040;
Customer Service toll-free 1-877-739-4636 or 503-460-4234;
Paging: 503-460-4040;
Lost & Found: 503-460-4272
Parking: 503-40-4234 or 1-877-739-4636

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