Toronto Pearson Airport (YYZ) Terminal Map
Main Terminal / Concourses at Toronto Pearson YYZ Airport
Passenger Terminal Layout of Toronto International Airport, Terminal Connections, and Formalities regarding Flight Transfers:
The passenger terminal complex at Toronto Pearson International includes two new terminals – T1 & T3. The automated LINK train runs between both terminals, Value Parking facilities & Viscount Station. Each terminal has US Border Pre-clearance facilities, as well as its own services and amenities, including food & drink, retail and duty-free concessions, and free WiFi internet access. Note that NEXUS cardholders will now be able to use a separate line at some security points.
Terminal 1 of Toronto Pearson, has four levels, a Ground level, and Levels 1, 2 & 3. Level G is the Ground Transportation level; Level 3 includes ‘Nodes’ (Concourses) D, E & Hammerhead F for international and transborder flights by members of the Star Alliance with a total of 61 gates.
(a) The Ground Level of Terminal 1 has desks for out-of-town vans and for group check-in, parking & hotel shuttles & public transport, as well as Lost & Found & 2 Information desks. Doors R & S lead to the bus stops.
(b) Level 1 of Terminal 1, the Arrivals level, has baggage claim, oversized baggage, connection desk, interfaith chapel, Travelers' Aid, currency exchange, ATM machine,elevators/escalators, 6 information desks, security checkpoints, and Canada Border Service Agency. This level has gates 101 to 112, accessible from level 2, and at the opposite side an elevator & escalator leading to gates 200 - 299 on Level 2. The Arrivals level houses US and International arrivals, security & passport check, currency exchange and access to street and taxi & limo stands.
(c) Level 2 of Terminal 1 has airline customer service, shoe shine, play area, ATM, currency exchange, elevantors/escalators, and three gateways, comprising of gates 101 to 112, and 120 to 128; gates 131 to 145, gates 151 to 157 in the center, gates 160 to 181, & gates 192 & 193, with an elevator to gates 200 to 299 on level 2. It also has Canada Customs A, security screening, Canpass Nexus, and access to outside valet parking & link train.
(d) Level 3 of Terminal 1 has ticket counters A through N, an E/F & an F/G Transfer corridor, mail box, baggage storage, tax rebate, ATM, currency exchange, Information counters, security screening, Canada Immigration & Canada Custom B, US Customs & US Customs Waiver Office.
Terminal 3 of Toronto Pearson with 'Piers' (Concourses) A, B & Hammerhead C is for most Skyteam and Oneworld airlines and their affiliates, with gates A1-A6, B7-22 & C24-41.
Level 1 of Terminal 3 is the Arrivals level, which connects by a tunnel to parking P1, and to another long tunnel on the other side, leading to the U.S. gates A1a to A1f, with an elevator and escalator. Separate gate A07 is at the right end of this level. The Arrivals level also houses US Customs and Canada Immigration and Canada Border Services, Traveller's Aid, Lost & Found, and baggage claims, with outside access to all types of transportation.
Level 2 of Terminal 3 is the Departures level, which connects to parking via 2 air bridges, and to the Hotel and LINK Train via an air bridge from the center. Concourse B with gates B8 to B23 has, close to gate B12, a tunnel to gates A2 to A6, and an elevator & escalator near gate B20 down to gates A2 to A6. The Plaza Premium Lounge is close to gate C24. Concourse C with gates C25 to C41 has near the food court KLM Airline Lounge & Plaza Premium Lounge. The Departures level offers baggage storage, Service Counter, play area, police tax rebate, a chapel & Lost & Found.
ATM machines & Currency exchange, Information counters, security screening, Canada, U.S. & International checkins are on all levels of both Terminals.
Airline Lounges at Toronto Pearson Airport: Star Alliance, Skyteam and Oneworld member airlines maintain lounges inside the passenger terminals, which are accessible to their preferred customers and holders of certain elite cards; however there are also several ‘pay-in’ lounges, accessible by all passengers, regardless of status and airline.
1. Terminal 1 has 3 Maple Leaf Lounges accessible to certain Star Alliance customers and located in the following areas: (a) International level 3, Node F; (b) International / USA, level 4, Node F; and (c) Domestic.
2. Terminal 3 has (a) the American Airlines Admirals Club, British Airways’ Galleries Club and Galleries First lounges – all three accessible by certain OneWorld customers; (b) the KLM Crown Lounge, accessible by certain Skyteam customers, and (c) the Plaza Premium Lounge, a pay-in lounge accessible to all passengers.
Connection between Terminals, Hotel & Economy Lot: The LINK Train offers free transportation between Terminal 1, Terminal 3, the Sheraton Gateway Hotel, and the Economy Lot ('Reduced Rate Lot') at Viscount Station; it runs 24/7 and is wheelchair accessible. Trains stop at the following locations:
(a) For Terminal 1, the train platform is in the T-1 Parking Garage, 5th level. To get there from the terminal take the West pedestrian bridge to the parking garage.
(b) For Terminal 3, the train platform is located inside the Terminal 3/Sheraton Hotel pedestrian bridge. To get there from the terminal follow signs up the escalator or elevator to the Sheraton Hotel.
(c) For the Sheraton Hotel, the train platform is in the Terminal 3/Sheraton hotel pedestrian bridge. To get there from the Hotel use the Hotel lobby.
(d) For the Economy Lot, the train platform is at Viscount Station, which is on American Drive between Viscount & Airport Roads.
Formalities Regarding Transfers at Toronto Airport:
A. Procedures for Passengers Departing for, or Arriving from, the United States:
1. Passengers departing to the United States: It is recommended to arrive at least 3 hours before scheduled flight, particularly for flights departing 4-9am & 3-5pm and Holidays & Spring Break. Proceed to the US departures area.
2. Passengers arriving from the United States: Upon arrival at Toronto Airport, you go through Canadian Customs and check the illuminated display panels for your assigned carousel number, then proceed to the baggage claim area where you find baggage trolleys. Your airline representative can, at your request, also call for a porter. Before proceeding to the public hall, present your customs declaration card to CBSA border services, where you might be directed for further manual inspection or search, if deemed necessary.
B. Flight Connection Procedures and Rules:
1. Flight connection from & to Canada: Just confirm your departure gate number on the flight screens. However, if you leave the restricted area, make sure to have your boarding pass with you and return timely to your gate.
2. Flight connection to/from Canada to the United States: (a) If your flight originated in Canada and you have a boarding pass for a flight to the U.S., follow US connections signs, go through security screening & proceed to U.S. Customs. Your checked baggage will be automatically transferred (US Customs may recall your baggage for manual inspection). (b) If your flight originated in the US and you have to take connecting flight to an international destination you can (i) go to the special international connections customs counter, should your airline offer the option of automatic transfer of your luggage; or (ii) pick up your luggage from the carousel, follow international arrivals procedures and then US departures procedures – if your airline doesn’t offer automatic transfer of your baggage.
3. Flight connection to/from Canada to International Destination: (i) If your flight originated in Canada and you have a boarding pass for a flight to an international destination, simply confirm your departure gate number on the display screens. However, if you leave the restricted area, make sure to have your boarding pass with you and return timely to your gate. If you don’t have a boarding pass, obtain one at your airline’s check-in counter. (ii) If your flight originated outside of Canada or the US & you need to connect to a Canada destination, clear Canadian Customs. Do pick up your baggage immediately after passing Customs, which you then take to the connecting flight counter. Thereafter follow normal Canadian departures procedures & pass through security checkpoint A. Any liquids over 100 ml must be put into your checked luggage.
4. Flight connection from an International flight to the United States: If your flight originated outside of Canada or the U.S. and you need to connect to a US destination, you have two options depending on whether your airline automatically transfers your baggage or not: (a) if it does, and you have a boarding pass to your connecting flight, proceed via a connecting flights corridor (avoiding Canadian Customs), go through US Customs and your checked baggage will be automatically transferred (US Customs, at their discretion, can recall your baggage for manual inspection). (b) if the airline does not offer auto transfer of your baggage, you have to pick it up from the carousel & follow first normal international arrivals procedures, then U.S. ones.
5. Flight connection from an International to an International Destination: If your flight originated outside of Canada or the US and you have to transfer to another international flight, you have two options, depending on your airline: (a) If your airline transfers your baggage automatically, go to the special international connections customs counter. (b) If your airline does not transfer your baggage automatically, pick up your baggage from the carousel, then follow then normal international arrivals procedures and thereafter international departures procedures.
The passenger terminal complex at Toronto Pearson International includes two new terminals – T1 & T3. The automated LINK train runs between both terminals, Value Parking facilities & Viscount Station. Each terminal has US Border Pre-clearance facilities, as well as its own services and amenities, including food & drink, retail and duty-free concessions, and free WiFi internet access. Note that NEXUS cardholders will now be able to use a separate line at some security points.
Terminal 1 of Toronto Pearson, has four levels, a Ground level, and Levels 1, 2 & 3. Level G is the Ground Transportation level; Level 3 includes ‘Nodes’ (Concourses) D, E & Hammerhead F for international and transborder flights by members of the Star Alliance with a total of 61 gates.
(a) The Ground Level of Terminal 1 has desks for out-of-town vans and for group check-in, parking & hotel shuttles & public transport, as well as Lost & Found & 2 Information desks. Doors R & S lead to the bus stops.
(b) Level 1 of Terminal 1, the Arrivals level, has baggage claim, oversized baggage, connection desk, interfaith chapel, Travelers' Aid, currency exchange, ATM machine,elevators/escalators, 6 information desks, security checkpoints, and Canada Border Service Agency. This level has gates 101 to 112, accessible from level 2, and at the opposite side an elevator & escalator leading to gates 200 - 299 on Level 2. The Arrivals level houses US and International arrivals, security & passport check, currency exchange and access to street and taxi & limo stands.
(c) Level 2 of Terminal 1 has airline customer service, shoe shine, play area, ATM, currency exchange, elevantors/escalators, and three gateways, comprising of gates 101 to 112, and 120 to 128; gates 131 to 145, gates 151 to 157 in the center, gates 160 to 181, & gates 192 & 193, with an elevator to gates 200 to 299 on level 2. It also has Canada Customs A, security screening, Canpass Nexus, and access to outside valet parking & link train.
(d) Level 3 of Terminal 1 has ticket counters A through N, an E/F & an F/G Transfer corridor, mail box, baggage storage, tax rebate, ATM, currency exchange, Information counters, security screening, Canada Immigration & Canada Custom B, US Customs & US Customs Waiver Office.
Terminal 3 of Toronto Pearson with 'Piers' (Concourses) A, B & Hammerhead C is for most Skyteam and Oneworld airlines and their affiliates, with gates A1-A6, B7-22 & C24-41.
Level 1 of Terminal 3 is the Arrivals level, which connects by a tunnel to parking P1, and to another long tunnel on the other side, leading to the U.S. gates A1a to A1f, with an elevator and escalator. Separate gate A07 is at the right end of this level. The Arrivals level also houses US Customs and Canada Immigration and Canada Border Services, Traveller's Aid, Lost & Found, and baggage claims, with outside access to all types of transportation.
Level 2 of Terminal 3 is the Departures level, which connects to parking via 2 air bridges, and to the Hotel and LINK Train via an air bridge from the center. Concourse B with gates B8 to B23 has, close to gate B12, a tunnel to gates A2 to A6, and an elevator & escalator near gate B20 down to gates A2 to A6. The Plaza Premium Lounge is close to gate C24. Concourse C with gates C25 to C41 has near the food court KLM Airline Lounge & Plaza Premium Lounge. The Departures level offers baggage storage, Service Counter, play area, police tax rebate, a chapel & Lost & Found.
ATM machines & Currency exchange, Information counters, security screening, Canada, U.S. & International checkins are on all levels of both Terminals.
Airline Lounges at Toronto Pearson Airport: Star Alliance, Skyteam and Oneworld member airlines maintain lounges inside the passenger terminals, which are accessible to their preferred customers and holders of certain elite cards; however there are also several ‘pay-in’ lounges, accessible by all passengers, regardless of status and airline.
1. Terminal 1 has 3 Maple Leaf Lounges accessible to certain Star Alliance customers and located in the following areas: (a) International level 3, Node F; (b) International / USA, level 4, Node F; and (c) Domestic.
2. Terminal 3 has (a) the American Airlines Admirals Club, British Airways’ Galleries Club and Galleries First lounges – all three accessible by certain OneWorld customers; (b) the KLM Crown Lounge, accessible by certain Skyteam customers, and (c) the Plaza Premium Lounge, a pay-in lounge accessible to all passengers.
Connection between Terminals, Hotel & Economy Lot: The LINK Train offers free transportation between Terminal 1, Terminal 3, the Sheraton Gateway Hotel, and the Economy Lot ('Reduced Rate Lot') at Viscount Station; it runs 24/7 and is wheelchair accessible. Trains stop at the following locations:
(a) For Terminal 1, the train platform is in the T-1 Parking Garage, 5th level. To get there from the terminal take the West pedestrian bridge to the parking garage.
(b) For Terminal 3, the train platform is located inside the Terminal 3/Sheraton Hotel pedestrian bridge. To get there from the terminal follow signs up the escalator or elevator to the Sheraton Hotel.
(c) For the Sheraton Hotel, the train platform is in the Terminal 3/Sheraton hotel pedestrian bridge. To get there from the Hotel use the Hotel lobby.
(d) For the Economy Lot, the train platform is at Viscount Station, which is on American Drive between Viscount & Airport Roads.
Formalities Regarding Transfers at Toronto Airport:
A. Procedures for Passengers Departing for, or Arriving from, the United States:
1. Passengers departing to the United States: It is recommended to arrive at least 3 hours before scheduled flight, particularly for flights departing 4-9am & 3-5pm and Holidays & Spring Break. Proceed to the US departures area.
2. Passengers arriving from the United States: Upon arrival at Toronto Airport, you go through Canadian Customs and check the illuminated display panels for your assigned carousel number, then proceed to the baggage claim area where you find baggage trolleys. Your airline representative can, at your request, also call for a porter. Before proceeding to the public hall, present your customs declaration card to CBSA border services, where you might be directed for further manual inspection or search, if deemed necessary.
B. Flight Connection Procedures and Rules:
1. Flight connection from & to Canada: Just confirm your departure gate number on the flight screens. However, if you leave the restricted area, make sure to have your boarding pass with you and return timely to your gate.
2. Flight connection to/from Canada to the United States: (a) If your flight originated in Canada and you have a boarding pass for a flight to the U.S., follow US connections signs, go through security screening & proceed to U.S. Customs. Your checked baggage will be automatically transferred (US Customs may recall your baggage for manual inspection). (b) If your flight originated in the US and you have to take connecting flight to an international destination you can (i) go to the special international connections customs counter, should your airline offer the option of automatic transfer of your luggage; or (ii) pick up your luggage from the carousel, follow international arrivals procedures and then US departures procedures – if your airline doesn’t offer automatic transfer of your baggage.
3. Flight connection to/from Canada to International Destination: (i) If your flight originated in Canada and you have a boarding pass for a flight to an international destination, simply confirm your departure gate number on the display screens. However, if you leave the restricted area, make sure to have your boarding pass with you and return timely to your gate. If you don’t have a boarding pass, obtain one at your airline’s check-in counter. (ii) If your flight originated outside of Canada or the US & you need to connect to a Canada destination, clear Canadian Customs. Do pick up your baggage immediately after passing Customs, which you then take to the connecting flight counter. Thereafter follow normal Canadian departures procedures & pass through security checkpoint A. Any liquids over 100 ml must be put into your checked luggage.
4. Flight connection from an International flight to the United States: If your flight originated outside of Canada or the U.S. and you need to connect to a US destination, you have two options depending on whether your airline automatically transfers your baggage or not: (a) if it does, and you have a boarding pass to your connecting flight, proceed via a connecting flights corridor (avoiding Canadian Customs), go through US Customs and your checked baggage will be automatically transferred (US Customs, at their discretion, can recall your baggage for manual inspection). (b) if the airline does not offer auto transfer of your baggage, you have to pick it up from the carousel & follow first normal international arrivals procedures, then U.S. ones.
5. Flight connection from an International to an International Destination: If your flight originated outside of Canada or the US and you have to transfer to another international flight, you have two options, depending on your airline: (a) If your airline transfers your baggage automatically, go to the special international connections customs counter. (b) If your airline does not transfer your baggage automatically, pick up your baggage from the carousel, then follow then normal international arrivals procedures and thereafter international departures procedures.
