- TUS Airport Overview
Tucson International TUS Airport is situated twelve miles south of Tucson, Ariz., 110 miles south of metropolitan Phoenix and 60 miles north of the Mexico border in a high desert valley ringed with mountains. The second largest airport in Arizona after Phoenix’s Sky Harbor Airport, the airport is trying to position itself as an inexpensive and convenient alternative to Sky Harbor for residents of and visitors to southern Arizona. Twelve airlines currently serve the airport, providing nonstop service to 16 cities like Chicago, Dallas, Denver, Las Vegas, Atlanta, Newark and Hermosillo, Mexico. Beginning service in 1927, American Airlines was the first commercial airline at Tucson TUS airport and remains one of Tucson’s top three airlines. Two large low fare airlines, America West and Southwest, help keep fares competitive with those found at Sky Harbor. The airlines operate out of terminal facility consisting of a lower baggage claim level and an upper ticketing level that connects to East and West Concourses. The terminal was remodeled in 1985 and is scheduled for another expansion in the near future.
- Baggage Carts / Skycap
Travelers can check in at the curb with a skycap or proceed to the ticketing counter. All passengers are required to present picture identification upon check-in. Most luggage styles look similar. Ribbons or distinctive luggage tags make it easier to identify baggage. Put identification on the outside and inside of bags indicating home and destination contact numbers. Never leave baggage unattended or agree to carry a bag for a person unknown to you. Smarte Cartes are available throughout the airport.
- Baggage Claim
Baggage Claim is located on the ground floor of the Main Terminal.
- Banking / ATM Services
ATMs are located on the Second Level of the Main Terminal Center core - Bank of America, Bank One, Wells Fargo all offer ATM services.
- Business Services
Fax, Notary, and Photocopying are available at Airport Information Booths in the baggage claim area and at the Lost and Found Office in the Center Core on the Ticketing Level (Second Level). Meeting rooms are located on the third level of the Main Terminal Center Core.
- Concourses
There is a Main Terminal and two Concourses – the West Concourse (Gates 1-19) and the East Concourse (Gates 20-28).
- Emergency / Medical Services
For a Medical/Police Emergency Dial 911 at any house phone for Police or Fire/EMT response.
For non-emergencies, dial the following numbers:
Fire Department: 520-573-8110
Police: 520-573-8182
- Flight Information Monitors
Flight Information monitors are located throughout the terminal and concourses.
- International Travelers
International arrivals and U.S. Customs are located in the International Building.
- Lost & Found
Lost and Found is located on the Ticketing Level (Second Level) in the Center Core of the Main Terminal. Or call 520-573-8156
- Mail Center / U.S. Post Office
There are two Mailbox and Stamp Service Centers located on the Ticketing Level (Second Level) of the Main Terminal between the Center Core and the East and West Concourses.
A Fedex Federal Express drop box is located on the Ticketing Level (Second Level) of the Main Terminal between the Center Core and the East Concourse.
A UPS dropbox is located on the Ticketing Level (Second Level) of the Main Terminal between the Center Core and the West Concourse.
- Main Terminal / Concourses
There is a Main Terminal and two Concourses – the West Concourse (Gates 1-19) and the East Concourse (Gates 20-28).
- Meeting / Conference Rooms
Meeting rooms are located on the third level of the Main Terminal Center Core.
Available for informal or catered meetings. Call 520-573-8225.
- People With Special Needs / Persons With Disabilities
Tucson International Airport meets all ADA requirements to provide accessibility for persons with disabilities.
TDD Phones:
TDD (Telecommunication Devices for the Deaf) lower level Information Centres and TDD pay phones on both concourses.
Handicapped Assist Restroom:
A handicap assist restroom is located adjacent to The Gallery.
Wheelchairs:
Wheelchairs are available from Skycaps. For wheelchairs and other special assistance, contact airlines.
Wheelchair-Accessible Shuttle:
The Park ’N Save lot operates wheelchair-accessible shuttles; taxis and shuttles also offer wheelchair-accessible vehicles.
Elevators:
Elevators are located in the Main Terminal on both the East and West ends near the East and West Concourses.
- Restrooms
Restrooms are conveniently located throughout the terminal and concourses.
- Security
For the latest Transportation Security Administration travel tips and prohibited items list click to the http://www.tsa.gov/public/
Tucson International Airport recommends that travelers follow the guidelines issued by the airlines with regard to advance check-in. Most airlines recommend that passengers arrive at the airport 90 minutes prior to departure. Some airlines may stop checking bags up to 30 minutes prior to departure and begin the boarding process earlier in order to comply with these new federal regulations. For the latest Transportation Security Administration travel tips click to the TSA website.
• No unattended vehicles are permitted in front of the terminal. Passengers may be dropped off and baggage unloaded on the upper level roadway.
• Passengers not checking bags should check with the airline when making a reservation or prior to departure to obtain proper documentation.
• Access beyond the security checkpoint is limited to passengers with a valid boarding pass and picture I.D. To expedite the screening process, passengers are advised to reduce the metal they wear through the checkpoints. Escorts with proper identification may accompany passengers that require special assistance.
• No knives or cutting instruments of any length or composition are permitted past the security checkpoint. Walking canes and umbrellas, safety razors (disposable razors), syringes (with documented proof of medical need), and eyelash curlers are permitted in carryon. PLEASE NOTE: Any items confiscated at the security checkpoint will not be returned. There is a FedEx drop box located on each concourse for passengers who want to mail unauthorized items to their home.
• Carryon luggage is limited to one bag and one personal item (purse or briefcase).
• All luggage, checked and carryon, is subject to random inspection.
• Food service on some airlines has been eliminated. TIA offers a ""grab & go"" menu available at the concourse snack bars.
• Arriving passengers may be greeted on the public side of the security checkpoint, in baggage claim, or outside the terminal in the parking lot.
Customers who are not ticketed passengers can shop at the concourse retail stores--as long as they’re escorted through the security checkpoint by an authorized gift shop supervisor.Interested customers can contact the Paradies Desert House gift shop offices at 520-573-4755 to set up an appointment. Or, ask for a supervisor at gift shops located pre-security. Retail store hours coincide with airline departure schedules. Stores include: Paradies Desert House featuring fine regional crafts, jewelry and accessories; the PGA Pro Shop with golf apparel and accessories; and, Sue Venir, which carries sunglasses and specialty timepieces.
- Smoking
No smoking is permitted in TIA. Smokers are directed outside the terminal building.
- Guest Services
Airport Guest Services, Airport Information and Travelers Assistance
An Information Booth is located on the Ground Floor near the Baggage Claim area.
Paging and Information: 520-573-8000
Lost and Found: 520-573-8156
Email Inquiries: info@tucsonairport.org
Police: 520-573-8182
Medical Emergencies: 520-573-8911
Tucson International Airport
Main Terminal Building
7250 South Tucson Blvd.
Tucson, Arizona 85706
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