• HOU Airport Contact
  8183 Airport Blvd
  Houston, TX 77061
  Phone: (713) 640 -3000
  Email: mary.case@cityofhouston.net
  Website for Houston Hobby Airport: www.fly2houston.com
  
  

• HOU Airport Overview
  Houston William Hobby Airport HOU, which only serves U.S. destinations, is Houston’s second largest airport after George Bush Intercontinental Airport, which also serves international destinations. Hobby Airport HOU, named after a former Texas governor, is approximately seven miles south of downtown Houston. It is served by seven airlines and is the largest hub airport for Southwest Airlines. Ticketing for all airlines is located in the main terminal, which connects to three concourses. Southwest operates out of concourses A and C. You can step back in time at the nearby 1940 Air Terminal Museum, the airport’s original 1940s art deco terminal that was restored by the Houston Aeronautical Heritage Society. The Hobby airport museum reminds us of a time when flying was a sophisticated mode of travel requiring your finest clothes – a far cry from today’s crowded planes and flips flops.

• Baggage Carts / Skycap
  Baggage Carts and Skycap Service is available to assist with your luggage or special needs. They are located near the entrances, check in areas and baggage claim.
  
  

• Baggage Claim
  Baggage Claim is located on the lower level of the main terminal.
  
  

• Banking / ATM Services
  ATMs are located on the Baggage Claim level in the main HOU terminal. There is a currency exchange in Terminals A & B.
  
  

• Concourses
  William P. Hobby Airport consists of three passenger terminals --- A, B, and C.
  
  

• Emergency / Medical Services
  Dial 9-1-1 in an emergency. The Houston Police Department is located on the Baggage Claim level.
  
  

• Flight Information Monitors
  Flight Information monitors are located throughout the terminals.
  
  

• Lost & Found
  An information booth is located on the baggage claim level of the main terminal to help with those needing help with lost and found items.
  
  

• Mail Center / U.S. Post Office
  There is a US Postal Center and Mail Box in Terminals A & B.
  
  

• Main Terminal / Concourses
  William P. Hobby Airport consists of three passenger terminals --- A, B, and C.
  
  

• People With Special Needs / Persons With Disabilities
  Hobby’s Airport terminal complex is designed for convenience and ease of use for everyone.
  
  Passenger Pick-Up and Drop-Off:
  All passenger pick-up (lower level) and drop-off (upper level) locations are accessible to airport entrances. Skycap service is located on the upper level to assist with baggage.
  
  Wheelchairs:
  Contact skycap stations or airline ticket agents on the upper level for wheelchairs and assistance. Your airline should be notified in advance if you require any special assistance.
  
  Elevators:
  There are elevators located in terminals for easy access.
  
  Restrooms;
  There are handicapped accessible restrooms throughout the terminals.
  
  Telecommunication Devices:
  Visually or hearing challenged individuals may request more information by calling 713/640-3000 or our TDD number, 713/641-7781.
  
  

• Restrooms
  Restrooms are conveniently located throughout the terminals.
  
  

• Security
  For the latest Transportation Security Administration travel tips and prohibited items list click to the http://www.tsa.gov/public/
  
  

• Travelers Assistance
  General Information is located in the lower-level, baggage claim area of the Hobby airport terminal. Maps, regional information, bus schedules, and brochures are available as well as a courtesy paging phone. Volunteer Hospitality Ambassadors are on duty during busy times to provide assistance.
  
  

• Guest Services
  Hobby Airport Guest Services, Airport Information and Travelers Assistance
  Multi-lingual Special Service Representatives located in the Houston Hobby ticket lobby and baggage claim area to assist passengers. The black airport telephones located throughout the terminal are for paging assistance. An information booth is located on the baggage claim level of the main terminal.
  
  

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