Main Terminal / Concourses at Chicago O'Hare ORD Airport
Passenger Terminal Layout of Chicago O’Hare Airport and How to connect to other Terminals:
O'Hare International Airport has four passenger terminals -Terminal 1, 2, 3 & 5 (or T1, T2, T3 & T5) - arranged in a semi-circle. All terminals offer on their lower level roadway access to ground transportation from curbfront (Airport Express, rental cars, taxis, charter buses, suburban & reserved taxis, reserved limos). The Pedestrian Tunnel Level connects with the other terminals, as well as with the Main Parking Garage in the center, with the Bus/Shuttle Center at Level 1 and the Hilton Hotel in front of it. The Airport Transit Station (ATS) connects to the Airport Transit system, above the upper-level roadway.
Getting around:
1. International Arrivals: Unless you have gone through US customs clearance by participating airports in Canada or the Caribbean, you need to go through passport check, retrieve checked bags, go through customs clearance and - if transferring to another flight - re-check-in bag (the tag should indicate layover and final destination Airport Codes), then proceed up one level to the Airport Transit System (ATS) station and take the train to your connecting terminal.
2.Passengers transferring from O’Hare’s International Terminal to any of the Domestic Terminals: After exiting the Federal Inspection and luggage re-check areas, proceed up one level to the Airport Transit System where you can easily connect to either terminals 1, 2 or 3 for domestic flights. A free shuttle train running every few minutes can take you there.
3. The ATS shuttle train runs every few minutes between Terminal 5's ATS level the and domestic terminals 1, 2 & 3.
4. From Terminals 2 to 1 -Note that all gate areas of all terminals are not connected, but the secured area, which is the upper level (Departures) has, right after you walk from gate F8 past gate F1, at right end a connector to Terminal 1, where you will arrive again in the secured area, and where you should proceed to nearby gate B6, walk past gate B8 (at right), take walkway to C gates, turn left to gate C15.
5. To Midway Airport: take the Omega Shuttle (773-483-6634) or take the CTA Blue line to downtown and change to the orange line to Midway.
6. USO - military service areas: (a) Terminal 2, above Delta ticket counter, on Mezzanine Level - open 24/7, tel: 773-686-7396. (b)
Terminal 3 at 'Cyber Canteen', inside of security, at entrance of Concourse L, by Security Check Point 9 - open daily 6am-10:0pm, tel. 773-686-8426
Terminal 1 of O'Hare International, with Concourses B & C, serves (a) departure flights of All Nippon Airways ANA, Continental & Lufthansa; (b) all domestic flights and international departures of United, and all check-in and baggage claim for United Express.
The Lower Level of T1 is the Arrivals level with baggage claim and ground transportation; an information counter and rental car desks. The Upper level of T1 is the Departures level, offers a variety of services and is leading to Concourse B, which in turn connects by walkway at its center to Concourse C. The upper level also connects at its left end to T2.
Concourse B with 22 airline gates houses a United Red Carpet Club near gate both ends of the Concourse.
Concourse C with 32 airline gates has a United Red Carpet Club near gate C16. Both Concourses offer various amenities and services.
Terminal 2 of O'Hare International, with Concourses E & F, serves (a) all flights of Air Canada, Delta, Delta Shuttle, JetBlue; (b) domestic flights of United and United Express, which has all check-in & baggage claim in T1, and (c) US Airways & US Airways Express.
The Lower Level of T2 is the baggage claim and ground transportation level; the Upper Level is the Departures Level and connects to T1 at right end and to T3 and the Rotunda at left end. On either side of the gateway to Concourses E & F is the Mezzanine level, accessible via elevators/escalators. The gateway area splits in a Y formation between Concourses E and F.
Concourse E with 16 gates houses the Delta Crown Club near gate E7.
Concourse F with 14 gates, and Gates F11A,B & C on the Lower Level, houses the United Red Carpet Club near gate F3.
Terminal 3 of O'Hare International, with Concourses G, H, K & L, serves (a) all domestic flights and all international departures of Air Choice One, Alaska and American airlines; (b) all departures on American Connection, American Eagle & Iberia; (c) all flights of Spirit Airlines.The Lower Level of T3 is the baggage & ground transportation level; the Upper Level serves Departures, leading to Concourse L to the left, the Y-shaped gateway to Concourses K & H in the center and to the Rotunda (leading to T2) and Concourse G to the left.
Concourse G has gates G1A-G21, and on the lower level gates G13-G117.
Concourse H has gates H3-H18, with a Rebooking Center near gate H7. Between Concourses H & K is the Admirals Club.
Concourse K with gates K1-K20 hs a Rebooking Center at gate K10A and the Flagship Lounge near K18.
Concourse L has 11 gates but no airline lounges. (as of October 2011, this concourse is no longer Delta's - Virgin America, Spirit, JetBlue, Air Choice One and American airlines are to use the L gates in the future.
Terminal 5 - the International Terminal of O'Hare Airport with Concourse M serves (a) all flights of USA 3000 & Virgin Atlantic airlines; (b) international arrivals of American and United airlines, and (c) arriving flights from the following international airlines: Aer Lingus, Aero Mexico, Air France, Air India, Alitalia, All Nippon Airways ANA, Asiana, British Airways, Cayman Airways, Etihad Airways, Iberia, Japan Airlines, JAL, KLM, Korean, Lot, Lufthansa, Pakistan, Royal Jordanian, SAS, Swiss, TACA & Turkish airlines.
The Lower Level of T5 is the Arrivals & Baggage Claim level. Its ATS train station is across from the upper-level roadway and connects to the other terminals to the right and to Economy Parking lots E, F & G, Kiss n' Fly and the PACE Bus to the left.
The Upper Level is the Departures Level of T5 faces the upper roadway with entrance doors 5B-5F, containing the ticketing counters, Information counter and the concession court.
Concourse M wraps around the concessions Court to the right (gates M12-M21) and left (gates M7-M1), and extends northward in the center to gates M8-M1 (prepare yourself for long walks from check-in to gates). All international arrivals, with the exception of flights from airports with border preclearance, are handled at Terminal 5.
NOTE: Terminal 5 is to undergo a complete redevelopment of its concessions program, adding new food & drink, news & gifts, specialty retail & duty-free
Services and Amenities inside the Terminals at O'Hare International include a diverse mix of local and national retail stores, hotels & motels, shops, restaurants, snack bars, lounges, and cafés. There is also a full-service business support and a large conference center, laptop charging stations with seating, work surface & outlets; as well as a health club, a USO centers (see 'Getting Around' above), a massage center, and a salon. It has customer service personnel, information representatives, Chicago police, and medical staff available to assist you at any time. Lost and need help? - look out for the Volunteers in red T-Shirts and a ‘May I Help’ sign; they can help make your travel experience less stressful. If you are delayed and you’re with kids, check out the ‘Kids on the Fly’ exhibit or the Children’s museum in Terminal 2. The exhibit’s interactive displays include an air traffic control tower, a fantasy helicopter, a cargo plane and more fun gizmos.
O'Hare International Airport has four passenger terminals -Terminal 1, 2, 3 & 5 (or T1, T2, T3 & T5) - arranged in a semi-circle. All terminals offer on their lower level roadway access to ground transportation from curbfront (Airport Express, rental cars, taxis, charter buses, suburban & reserved taxis, reserved limos). The Pedestrian Tunnel Level connects with the other terminals, as well as with the Main Parking Garage in the center, with the Bus/Shuttle Center at Level 1 and the Hilton Hotel in front of it. The Airport Transit Station (ATS) connects to the Airport Transit system, above the upper-level roadway.
Getting around:
1. International Arrivals: Unless you have gone through US customs clearance by participating airports in Canada or the Caribbean, you need to go through passport check, retrieve checked bags, go through customs clearance and - if transferring to another flight - re-check-in bag (the tag should indicate layover and final destination Airport Codes), then proceed up one level to the Airport Transit System (ATS) station and take the train to your connecting terminal.
2.Passengers transferring from O’Hare’s International Terminal to any of the Domestic Terminals: After exiting the Federal Inspection and luggage re-check areas, proceed up one level to the Airport Transit System where you can easily connect to either terminals 1, 2 or 3 for domestic flights. A free shuttle train running every few minutes can take you there.
3. The ATS shuttle train runs every few minutes between Terminal 5's ATS level the and domestic terminals 1, 2 & 3.
4. From Terminals 2 to 1 -Note that all gate areas of all terminals are not connected, but the secured area, which is the upper level (Departures) has, right after you walk from gate F8 past gate F1, at right end a connector to Terminal 1, where you will arrive again in the secured area, and where you should proceed to nearby gate B6, walk past gate B8 (at right), take walkway to C gates, turn left to gate C15.
5. To Midway Airport: take the Omega Shuttle (773-483-6634) or take the CTA Blue line to downtown and change to the orange line to Midway.
6. USO - military service areas: (a) Terminal 2, above Delta ticket counter, on Mezzanine Level - open 24/7, tel: 773-686-7396. (b)
Terminal 3 at 'Cyber Canteen', inside of security, at entrance of Concourse L, by Security Check Point 9 - open daily 6am-10:0pm, tel. 773-686-8426
Terminal 1 of O'Hare International, with Concourses B & C, serves (a) departure flights of All Nippon Airways ANA, Continental & Lufthansa; (b) all domestic flights and international departures of United, and all check-in and baggage claim for United Express.
The Lower Level of T1 is the Arrivals level with baggage claim and ground transportation; an information counter and rental car desks. The Upper level of T1 is the Departures level, offers a variety of services and is leading to Concourse B, which in turn connects by walkway at its center to Concourse C. The upper level also connects at its left end to T2.
Concourse B with 22 airline gates houses a United Red Carpet Club near gate both ends of the Concourse.
Concourse C with 32 airline gates has a United Red Carpet Club near gate C16. Both Concourses offer various amenities and services.
Terminal 2 of O'Hare International, with Concourses E & F, serves (a) all flights of Air Canada, Delta, Delta Shuttle, JetBlue; (b) domestic flights of United and United Express, which has all check-in & baggage claim in T1, and (c) US Airways & US Airways Express.
The Lower Level of T2 is the baggage claim and ground transportation level; the Upper Level is the Departures Level and connects to T1 at right end and to T3 and the Rotunda at left end. On either side of the gateway to Concourses E & F is the Mezzanine level, accessible via elevators/escalators. The gateway area splits in a Y formation between Concourses E and F.
Concourse E with 16 gates houses the Delta Crown Club near gate E7.
Concourse F with 14 gates, and Gates F11A,B & C on the Lower Level, houses the United Red Carpet Club near gate F3.
Terminal 3 of O'Hare International, with Concourses G, H, K & L, serves (a) all domestic flights and all international departures of Air Choice One, Alaska and American airlines; (b) all departures on American Connection, American Eagle & Iberia; (c) all flights of Spirit Airlines.The Lower Level of T3 is the baggage & ground transportation level; the Upper Level serves Departures, leading to Concourse L to the left, the Y-shaped gateway to Concourses K & H in the center and to the Rotunda (leading to T2) and Concourse G to the left.
Concourse G has gates G1A-G21, and on the lower level gates G13-G117.
Concourse H has gates H3-H18, with a Rebooking Center near gate H7. Between Concourses H & K is the Admirals Club.
Concourse K with gates K1-K20 hs a Rebooking Center at gate K10A and the Flagship Lounge near K18.
Concourse L has 11 gates but no airline lounges. (as of October 2011, this concourse is no longer Delta's - Virgin America, Spirit, JetBlue, Air Choice One and American airlines are to use the L gates in the future.
Terminal 5 - the International Terminal of O'Hare Airport with Concourse M serves (a) all flights of USA 3000 & Virgin Atlantic airlines; (b) international arrivals of American and United airlines, and (c) arriving flights from the following international airlines: Aer Lingus, Aero Mexico, Air France, Air India, Alitalia, All Nippon Airways ANA, Asiana, British Airways, Cayman Airways, Etihad Airways, Iberia, Japan Airlines, JAL, KLM, Korean, Lot, Lufthansa, Pakistan, Royal Jordanian, SAS, Swiss, TACA & Turkish airlines.
The Lower Level of T5 is the Arrivals & Baggage Claim level. Its ATS train station is across from the upper-level roadway and connects to the other terminals to the right and to Economy Parking lots E, F & G, Kiss n' Fly and the PACE Bus to the left.
The Upper Level is the Departures Level of T5 faces the upper roadway with entrance doors 5B-5F, containing the ticketing counters, Information counter and the concession court.
Concourse M wraps around the concessions Court to the right (gates M12-M21) and left (gates M7-M1), and extends northward in the center to gates M8-M1 (prepare yourself for long walks from check-in to gates). All international arrivals, with the exception of flights from airports with border preclearance, are handled at Terminal 5.
NOTE: Terminal 5 is to undergo a complete redevelopment of its concessions program, adding new food & drink, news & gifts, specialty retail & duty-free
Services and Amenities inside the Terminals at O'Hare International include a diverse mix of local and national retail stores, hotels & motels, shops, restaurants, snack bars, lounges, and cafés. There is also a full-service business support and a large conference center, laptop charging stations with seating, work surface & outlets; as well as a health club, a USO centers (see 'Getting Around' above), a massage center, and a salon. It has customer service personnel, information representatives, Chicago police, and medical staff available to assist you at any time. Lost and need help? - look out for the Volunteers in red T-Shirts and a ‘May I Help’ sign; they can help make your travel experience less stressful. If you are delayed and you’re with kids, check out the ‘Kids on the Fly’ exhibit or the Children’s museum in Terminal 2. The exhibit’s interactive displays include an air traffic control tower, a fantasy helicopter, a cargo plane and more fun gizmos.
