• CVG Airport Contact
  2939 Terminal Dr
  Hebron, KY 41048
  Website for Cincinnati N Kentucky Airport: http://www.cvgairport.com/
  
  

• CVG Airport Overview
  The Cincinnati/Northern Kentucky International (CVG) Airport serves more than 22 million passengers a year, yet it is consistently named one of the best U.S. airports in passenger surveys and a 2003 J.D. Power and Associates study listed it among the world’s 10 best airports. The acclaimed airport, located 13 miles south of Cincinnati in northern Kentucky, is Delta’s newest and most modern hub and also provides service from eight other major airlines. CVG airport has three distinct terminals with Delta and its regional jet service, Comair, operating out of Terminal 3, the largest terminal. Throughout the CVG terminals, you’ll be treated to 20-by-20 foot art deco wall mosaics by Winold Reiss depicting the strength of the American worker – 1930s style.

• Baggage Carts / Skycap
  Skycaps and airline personnel are available to assist people with baggage. Passengers and their bags can be dropped off and picked up in front of the terminals so long as you do not leave your vehicle unattended.
  
  Airlines typically allow three bags and one personal item per passenger. Normally only one bag and one personal item (purse, camera, etc.) can be carried with you onto the plane. All items are also subject to size and weight restrictions. Because rules can sometimes vary by airline and even by flight, we recommend that you check with your specific carrier.
  
  

• Baggage Claim
  Baggage claim is located in each Terminal – 1, 2 & 3.
  
  

• Banking / ATM Services
  Banking Service and ATMs are located in Terminal 2.
  
  

• Concourses
  There are 3 Main Terminals (1, 2, 3) and 3 Concourses (A, B, C). Terminal 3 provides access to Concourses A, B & C.
  
  Terminal 1: Gates 1-9 US Airways
  Terminal 2: Gates 1-8, American, United
  Terminal 3: Delta, Comair, AirFrance, Continental, Northwest
  Concourse A: Gates A1-A23
  Concourse B: Gates B1-B28
  Concourse C: C1-C79
  
  

• Emergency / Medical Services
  In emergencies dial 911 or call (859) 767-3123.
  
  

• Flight Information Monitors
  Flight Information monitors are located throughout the terminal and concourses.
  
  

• Interfaith Chapel / Religious Options
  There is an inter-faith chapel in Terminal 3.
  
  

• International Travelers
  International arrivals and departures are conveniently located in Concourse B, where you will also find most connecting flights. Additional Delta Connection gates in Concourses A and C are just five minutes away by shuttle or train. Thirty shops and restaurants are just steps away from customs and immigration, as are the full-service bank/currency exchange and duty-free shopping. Two Crown Rooms enable members and international business-class passengers to relax in comfort.
  
  Immigration:
  Be ready to present your passport and completed arrival forms. If you do not have forms, they are available before getting in line.
  
  Customs/Agriculture:
  Be ready to present your passport and customs forms. Declare all currency in excess of U.S. $10,000 and all merchandise intended for resale or business purposes. You must also declare any fruits, vegetables, meats, plants, seeds, live animals and any other plant or animal products. You will either be cleared to leave or directed to undergo further inspection.
  
  Flight Info:
  Flight information listing your departure gate is available outside the inspection facility.
  
  

• Lost & Found
  The Cincinnati airport police handle the lost and found for the airport. You can reach them at (859) 767-3123. Also check with your airline.
  
  

• Mail Center / U.S. Post Office
  Post Office: (859) 371-8801
  
  

• Main Terminal / Concourses
  There are 3 Main Terminals (1, 2, 3) and 3 Concourses (A, B, C). Terminal 3 provides access to Concourses A, B & C.
  
  Terminal 1: Gates 1-9 US Airways
  Terminal 2: Gates 1-8, American, United
  Terminal 3: Delta, Comair, AirFrance, Continental, Northwest
  Concourse A: Gates A1-A23
  Concourse B: Gates B1-B28
  Concourse C: C1-C79
  
  

• People With Special Needs / Persons With Disabilities
  All areas of the airport are handicap accessible. Skycaps and airline personnel are also available to assist people with wheelchairs. Passengers and their bags can be dropped off and picked up in front of the terminals so long as you do not leave your vehicle unattended. For assistance connecting between flights, contact your airline.
  
  

• Restrooms
  Restrooms are conveniently located throughout the terminal and concourses.
  
  

• Security
  For issues related to security, visit the Transportation Security Administration at www.tsa.gov or call them at (866) 289-9673. The TSA has timesaving tips to speed your trip through the airport.
  
  

• Smoking
  Comfortable smoking lounges are located in the ticketing areas of Terminals 1, 2 and 3, as well as in Concourse B near the food court and in Concourse C. Many bars and restaurants also offer designated smoking areas.
  
  

• Guest Services
  Airport Guest Services, Airport Information and Travelers Assistance
  Cincinnati/Northern Kentucky International Airport
  P.O. Box 752000
  Cincinnati, OH 45275
  Administration: (859) 767-3151
  
  Airport Ambassadors
  For personal assistance at CVG look for our Airport Ambassadors in their royal blue shirts and bright yellow ‘Ask Me.’ buttons. You can find these knowledgeable volunteers in the Terminal 3 baggage claim area and in the center courtyard of Concourse B from 8 a.m. to 8 p.m. daily. They also work at information booths in Concourses A and C as staffing permits.
  
  For nearly a decade they have helped passengers find the nearest restrooms and restaurants, as well as the best directions to downtown Cincinnati. You can count on the ambassadors to have up-to-date maps and information about local attractions.
  
  International travelers find CVG especially easy to navigate because we are the only airport where ambassadors assist passengers in customs and immigration. During the holidays the ambassadors operate a special lounge for military personnel and their families.
  
  

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