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Hartsfield Jackson Atlanta (ATL) Airport |
Closest Airports to ATL Change Airport 
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- ATL Airport Contact
6000 N Terminal Pky
Atlanta, GA 30320
United States
Phone: (800) 897-1910
Email: http://www.atlanta-airport.com/Airport/ATL/contact_information.aspx
Website for Hartsfield Jackson Atlanta Airport: http://www.atlanta-airport.com
- ATL Airport Overview
Hartsfield-Jackson Atlanta International Airport ATL, located 7 miles S of business district Atlanta, GA, is the world's largest airport (5.8 million square feet), with an international and six domestic concourses, serving over 75 million passengers per year. The airport’s underground train keeps passengers moving efficiently between the concourses and the terminals and saves time and effort walking through drab underground corridors. Security checkpoint lines at times are very long and it is recommended that on busy days passengers arrive at the airport more than two hours ahead of scheduled flight departure. A $5.4 billion, 10-year development program is designed to modernize and expand airport facilities.
Hartsfield-Jackson is primary hub for Delta Air Lines, Air Tran Airways, Delta Connection and partner Atlantic Southeast. Atlanta Airport, with its 180 gates, serves as major transfer point for flights to/from smaller US cities. It is also an international gateway to/from the United States. ATL is equipped to handle triple simultaneous landings, offering over 200 nonstop destinations, over 70 of which are international ones.
- Baggage Carts / Skycap at Hartsfield Jackson Atlanta ATL Airport
Smart Carte luggage carts are available at T North Terminal and T South Terminal.
Skycap service is also available throughout the airport to persons needing special assistance. Skycaps also provide curbside check-in that helps passengers avoid ticket lines. Skycaps are also available to transport disabled individuals by wheelchair to and from aircraft gates. A modest tip is expected.
- Baggage Claim at Hartsfield Jackson Atlanta ATL Airport
Baggage Claim areas are located in each terminal.
- Banking / ATM Services at Hartsfield Jackson Atlanta ATL Airport
Capitol City Bank is a full-service bank located in the Atrium at SW gates. Open 9am-6pm; Tel: (404) 766-8111.
ATMs (Wachovia Bank) are located at: Atrium SW gates; Concourses B-19; C17, D--Centerpoint; E-26 and Terminal 9--Centerpoint.
- Currency Exchange at Hartsfield Jackson Atlanta ATL Airport
Travelex at:
Atrium SW gates - open 8am-10pm - Tel: (404) 766-2700
Concourse E - Gate 12open 7am-10pm - Tel (404) 761-1941
Concourse E, Gate 26 - open 7am-10pm - Tel: (404) 761-6331
- Business Services at Hartsfield Jackson Atlanta ATL Airport
The Executive Conference Center ("ECC") is a full-service, state-of-the-art facility with of 23 meeting rooms, including press rooms, boardrooms, a VIP Suite, computer workstations and classrooms of various sizes. The Center is ideal for same-day meetings because of its easy access, which translate into time & money savings. A Day Meeting Package (DMP) includes a meeting room, continental breakfast, lunch, continuous refreshments, as well as T-1 access, conference services and the latest technology, including wireless internet access in all meeting rooms.
Address: Airport Atrium Suite 300; Atlanta, GA 30320
Phone: (404) 761-6116; Toll Free: (800) 713-1359; Fax: (404) 305-1540; Email: excctr@atlanta-airport.com
Hours: Mon-Fri 8am-5pm; after-hours/weekends: by appointment only)
The ECC provides video-conferencing; basic audio visual (LCD projector or overhead and flipchart w/ markers); and catering. Other amenities include a Guest Lounge; a Hospitality Suite; and VIP Escorting.
- Concourses at Hartsfield Jackson Atlanta ATL Airport
There 7 Terminals – A, B, C, D, E, T and the Main Atrium.
- Emergency / Medical Services at Hartsfield Jackson Atlanta ATL Airport
In an emergency, dial 911 from a courtesy phone, pay phone or cell phone.
Aero Clinic is a full-service clinic located in the Atrium, 2d/3rd NE gates; open 24/7; Tel: 404-616-6000.
- Flight Information Monitors at Hartsfield Jackson Atlanta ATL Airport
Flight Information monitors are located throughout the terminals and concourses.
- Interfaith Chapel / Religious Options at Hartsfield Jackson Atlanta ATL Airport
The Interfaith Airport Chapel is open to all faiths for prayer & meditation. Chaplains are available for counseling. There are scheduled worship services available. Location: Atrium SW, SE, Centerpoint. Open 24/7; Tel: (404) 762-1051.
- International Travelers at Hartsfield Jackson Atlanta ATL Airport
Arriving International Passengers
As a designated US port-of-entry, US federal agencies provide inspection services for international passengers arriving at Hartsfield-Jackson. The following offices are among the most frequently contacted government agencies at the airport:
U.S. Customs Service
Address: 4341 International Parkway
Suite 600
Atlanta, Georgia 30354
Telephone: (404) 765-2300
Fax: (404) 765-2325
Web site: www.customs.treas.gov
U. S. Immigration and Naturalization Services
Address: P. O. Box 45527
Atlanta, Georgia 30320
Telephone: (404) 763-7816
Fax: (404) 763-7451
Web site: www.usdoj.gov
U. S. Department of Agriculture
Address: P. O. Box 45408
Atlanta, Georgia 30320
Telephone: (404) 564-2299
Fax: (404) 564-2295
Web site: www.aphis.usda.gov
U. S. Fish & Wildlife Service
Address: P. O. Box 45287
Atlanta, Georgia 30320
Telephone: (404) 679-7046
Fax: (404) 763-7560
Web site: www.fws.gov
- Internet Access at Hartsfield Jackson Atlanta ATL Airport
WiFi Internet access is virtually accessible anywhere within the Airport, including the Transportation Mall under the concourses.
In addition to creating a network that enables users to log on anywhere, anytime at the Airport, Hartsfield-Jackson is facilitating a competitive pricing structure for users by establishing a truly neutral host system. Instead of one Wireless Internet Service Provider (WISP) owning or managing the Wi-Fi system, the Airport is its proprietor. When a user powers a laptop, if they have a wireless card (internal or external) the Airport’s SSID will communicate with it resulting in the display of the splash page. The splash page will allow user access to all information on the Atlanta Airport Web site and the Web with wireless Internet access.
Wi-Fi Carrier Services available:
Boingo, T-Mobile, Sprint, WifiZone, AccessAnyplace and Opti-Fi.
- Lost & Found at Hartsfield Jackson Atlanta ATL Airport
Passengers leaving items on airplanes should contact the airline directly. If items were left in the terminal area or passenger security screening areas, you should contact the Atlanta Airline Terminal Corporation at (404) 530-2100 ext.100.
Hours:
8:30 a.m. - 5 p.m.- Monday through Friday.
- Mail Center / U.S. Post Office at Hartsfield Jackson Atlanta ATL Airport
U.S. Postal Store is a full-service post office with services including passport applications, photos and processing.
Location: Atrium - Gate SW; Tel: 404-305-0283
U.S. Post Office letter drop and self-service stamp vending are located at: Concourse B - Gate 17
Concourse C - Gate 17
Concourse D - Gate Centerpoint
- Main Terminal / Concourses at Hartsfield Jackson Atlanta ATL Airport
The Main Terminal consists of the North and South Terminal, with Concourses A, B, C, D, E and T.
- People With Special Needs / Persons With Disabilities at Hartsfield Jackson Atlanta ATL Airport
Hartsfield-Jackson accommodates more than 76 million travelers annually and during peak travel periods the Airport’s terminal walkways may resemble a busy sidewalk in downtown Atlanta. However, as the demand for air travel continues to grow, our staff has worked to ensure that passengers with disabilities are able to move throughout the Airport facilities with ease.
Restrooms for Persons with Disabilities:
All restroom facilities are fully equipped for wheelchair access. Four sets of Men/Women restrooms are located on each concourse.
One set is located at either end while two sets are centrally located on each concourse.
Two sets are located in the Airport’s Atrium.
A Unisex restroom for those traveling with an attendant is located at Gate T-12.
TTY/TDD Telephone Locations:
Airport telephone booths are designed to accommodate passengers with special needs and are located throughout the concourses. Passengers should proceed to concourse gates: T-3 & 11; A-3, 15, 18 & 22; B-1, 18, 21 & 30; C-1, 14, 28, 31; D-3, 9, 6 & 36; E-7, 15, 29 & the US Customs Area.
Both the North and South terminals offer a special needs telephone in the main corridor near the main security-screening checkpoint. Additional telephones are located in the terminal ticketing areas with two pedestal phones in the Terminal Baggage Area.
Wheelchair Assistance:
Airline representatives at Hartsfield-Jackson are available to provide wheelchair assistance. To reserve a wheelchair, please contact the airline directly, prior to the scheduled flight.
Bus and Rail Transportation
The Metropolitan Atlanta Rapid Transit Authority (MARTA), public transit system, offers passengers direct rail service between the Airport’s main terminal building and downtown Atlanta. Passengers can also ride MARTA to and from other parts of the city. The station’s platform includes elevator access. For more information on MARTA’s passenger services please call, (404) 848-4711.
Passengers riding Clayton County, Georgia’s public transportation system, known as C-TRAN, to and from the Airport should call (770) 472-8800 for information on special services.
Shuttle Service to Passengers with Disabilities
Around Town Tours
Contact: Shahid Malik
Phone: (770) 909-9091
North Express Shuttle
Contact: Zia Skandari
Phone: (404) 354-9746
Greyhound Lines Incorporated, the nation’s largest provider of intercity bus transportation, offers assistance to customers with disabilities. The Greyhound system includes a boarding and departure destination at Hartsfield-Jackson, which allows direct access into the Airport’s North Terminal building. To arrange assistance, please contact Greyhound Lines’ Customer With Disabilities Assist Line at 1 (800) 752-4841 at least 48 hours prior to departure.
To request information on schools that offer trained guide dogs for visually impaired travelers contact Guide Dogs for the Blind, a nonprofit - charitable organization at 1(800) 295-4050.
Airport Parking for Persons with Disabilities:
Parking for passengers with disabilities is available in all Airport parking areas including Hourly, Daily, Economy and Park-Ride lots. Upon entering the parking lot please follow highly visible directional signage, which reflects the standard symbol for disabled individuals. These signs guide passengers with disabilities to the designated parking spaces.
Passengers with disabilities are encourage to utilize our Airport Park-Ride facility, which offers convenient service to both the North and South Terminals. A free shuttle bus service, which is wheelchair accessible for people who are physically challenged, will pick up passengers at their vehicle and quickly take them to the curbside check-in. Also, high-top vans over 8-feet are encouraged to park in our surface Park-Ride lots. Upon returning to Hartsfield-Jackson, Park-Ride customers are picked up at the Ground Transportation Center. Park-Ride parking rates are: $1 per hour; $9 per day.
For additional information, contact the Parking division at (404) 209-1700 or Parking Company of America 24-hours a day at (404) 530-6725.
- Pets / Animals at Hartsfield Jackson Atlanta ATL Airport
Animals are not permitted in the terminals at the Airport unless they are being used to assist disabled individuals, or are in proper pet carriers.
- Restrooms at Hartsfield Jackson Atlanta ATL Airport
Restrooms are conveniently located throughout the terminal and concourses.
- Security at Hartsfield Jackson Atlanta ATL Airport
For the latest Transportation Security Administration travel tips and prohibited items list click to the http://www.tsa.gov/public/ OR http://www.ifly.com/airport-security
- Smoking at Hartsfield Jackson Atlanta ATL Airport
Smoking is not generally permitted in the airport terminal and concourses public areas. However, there are established designated smoking areas inside the airport.
Designated Smoking Areas:
T-Gates
Near gates 4 and 13
Concourse A
Near gates 14, 23 and in the Budweiser Brewhouse & Smoking Lounge in concourse centerpoint.
Concourse B
Near gates 7 and 24
Concourse C
Near gates 16 and 26
Concourse D
Near gate 9 and in Sojourner’s Lounge
Concourse E
Near gates 9, 17 and 29
- Travelers Assistance at Hartsfield Jackson Atlanta ATL Airport
Facilities For Persons With Disabilities
Hartsfield-Jackson accommodates more than 76 million travelers annually . However, due to growing demands for air travel, Airport staff persons have worked to ensure that passengers with disabilities are able to move comfortably throughout the Airport with ease.
Airport “Park-Ride” facility commonly known as Disabled Parking area at this airport, offers convenient service to both the North and South Terminals. A free shuttle bus service, which is wheelchair accessible for people who are physically challenged, will pick up passengers at their vehicle and quickly take them to the curbside check-in.
TTY/TDD Telephone Locations
Airport telephone booths are designed to facilitate passengers with special needs are located throughout the concourses. T-3 & 11; A-3, 15, 18 & 22; B-1, 18, 21 & 30; C-1, 14, 28, 31; D-3, 9, 6 & 36; E-7, 15, 29 & the US Customs Area.
Both the North and South terminals offer a special needs telephone in the main corridor near the main security-screening checkpoint. Additional telephones are located in the terminal ticketing areas with two pedestal phones in the Terminal Baggage Area.
Wheelchair Assistance
Airline representatives at Hartsfield-Jackson are available to provide wheelchair assistance. To reserve a wheelchair, please contact the airline directly, prior to the scheduled flight.
Assistance for travelers in need or Customer Service.
Customer services is located through out the terminal and each concourse with bilingual ability. Open every day to serve passenger’s concerns, comments and questions from 8:15 am until 9:00 pm.
Direct Line:
1-800-897-1910 or (404) 530-7300
Travelers Aid
Adjacent to the Atlanta Convention and Visitors Bureau booth in the Airport Atrium. It opens from 9 am to 7 pm (Monday to Friday), 9 am to 5 pm (on Saturday) and noon to 5 pm (on Sunday)
Phone:
(404) 817-7070
- Guest Services at Hartsfield Jackson Atlanta ATL Airport
A. AIRPORT SERVICES:
ACVB - Atlanta Convention & Visitors's Bureau at Atrium NW. Tel: (404) 305-8426
Customer Service Direct Line: 1-800-897-1910 or (404) 530-7300
Concierge A premium service for hotel & dining reservations, entertainment tickets & more.
Located at Atrium - Gate NW; Tel: 404-763-1020;
Denied Boarding Desk: For quick passports and international visas.
Location: Atrium NW; open 8am-8pm.
Information Desks is open seven days a week to address passengers' questions, comments or concerns. Its 150 employees and volunteers are stationed at Information Desks throughout the terminal and in the Automated People Mover stations on each concourse. The majority of the staff is bilingual and is essential in the Airport’s mission to offer services exceeding customers' expectations.
Open 8:15 a.m. to 9:00 p.m. - Sunday - Saturday.
Telephones, TTY, Volume C: Quality public pay phone services with TDDs and wheelchair accessibility. Location: Atrium NW
Travelers Aid: Assisting families, children, seniors and disabled passengers, and helps with Atlanta connections to other flights, or with ground transportation. Location: Atrium NW; Tel: 404-766-4511
Business Traveler's Service offers prepaid telephone calling cards, fax, flight insurance, Airport & City of Atlanta information, Fed-Ex drop box, photo booth. Locations: Atrium NW; C Centerpoint; D Gate 9 & Centerpoint; T Gate 8.
B. CONCESSION SERVICES (in alphabetical order): (listing: A - E are Concourses; T is Terminal)
Cell Phone Rental:
(a) BTS Rent-A-Cellular rents cellular phones daily, weekly, or monthly. Copy, fax, notary, package holding, and TeleTicket pick-up services. Location: C 17 - Tel: (404)762-1762; E Centerpoint - Tel: (404)767-1900
(b) Rent-a-Cellular rents cell phones & accessories. Location: C17; Tel: (404) 762-1762
Computer Rental & Accessory Sale: by Regus Express
Location: A Centerpoint, Tel: (404) 305-1632;--at T Centerpoint Tel: (404) 305-1635
Lockers(by Smart Carte):
Location: B16, B27, C14, C28, D Centerpoint, E17, E28 & T8
Shoeshine:
Mastershine & Heel--at A Gate 20; Atrium NE & SE,; B Gate 17
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