• ATL Airport Contact
  6000 N Terminal Pky
  Atlanta, GA 30320
  Phone: (404) 209-1700
  Email: lepora.manigault@atlanta-airport.com
  Website for Hartsfield Jackson Atlanta Airport: http://www.atlanta-airport.com/
  
  

• ATL Airport Overview
  The Hartsfield-Jackson Atlanta International (ATL) Airport is the world’s busiest passenger airport with the world’s largest terminal complex spread out over one international and six domestic concourses. There are 21 Astrodome playing fields would fit into the North and South Terminals. The airport’s underground train keeps passengers moving efficiently between the concourses and the terminals. If you decide to hoof it instead of taking the train you’re in for a long walk through drab underground corridors. Not as efficient are the security checkpoint lines, which are straining under the requirements of post-9/11 screenings. Veteran Atlanta Airport passengers recommend arriving at the airport more than two hours before your flight time on busy travel days to accommodate likely security delays. These issues and ATL’s overall out-dated appearance will hopefully be addressed by a $5.4 billion, 10-year development program that will modernize and expand airport facilities. Atlanta Hartsfield Airport (ATL) serves over 75 million passengers per year.

• Baggage Carts / Skycap
  Baggage Carts are available at the entrances and exits and in the Baggage Claim area. Skycap service is also available throughout the airport to persons needing special assistance.

• Baggage Claim
  Baggage Claim areas are located in each terminal.

• Banking / ATM Services
  Capitol City Bank is a full-service bank which provides checking, savings, bank transfers, traveler’s checks, cash advances and notary services to Hartsfield-Jackson visitors.
  
  Hours:
  9:00 a.m. to 6:00 p.m. - Monday through Friday.
  9:00 a.m. to 1:00 p.m. - Saturday
  2:00 p.m. through 6:00 p.m. - Sunday
  
  Locations:
  Capitol City Bank: Atrium
  ATM Banking machines: Airport’s Atrium, North and South baggage claim areas, and on concourses A, B, C, D, E. For additional information, please contact Capitol City Bank at: 404-766-8111 or visit their web site at: www.capitolcitybank-atl.com.
  
  Capital City Bank
  Full Service Banking
  Atrium - Gate SW
  Phone : 404-766-8111
  
  Wachovia ATM Banking
  Atrium - Gate SW
  Concourse B - Gate 19
  Concourse C - Gate 17
  Concourse D - Gate Centerpoint
  Concourse E - Gate 26
  Concourse T - Gate Centerpoint
  Concourse T - Gate 9
  
  Foreign Exchange
  Foreign exchange services.
  Concourse E - Gate 26
  Phone : 404-761-6331

• Currency Exchange
  Foreign exchange services.
  Concourse E - Gate 26
  Phone : 404-761-6331

• Business Services
  Prepaid telephone calling cards, Fax, flight insurance, Airport & City of Atlanta information, Fed Ex drop box, photo booth.
  Atrium - Gate NW
  Concourse C - Gate Centerpoint
  Concourse D - Gate Centerpoint
  Concourse D - Gate 9
  Concourse T - Gate 8
  
  Concourse E - Gate 26
  
  Laptop Lane
  Your office at the airport providing wired internet access. Fast and easy to use.
  Concourse A - Gate 2nd level
  Phone : 404-305-1632
  Concourse B - Gate 15
  Phone : 404-305-1634
  Concourse T - Gate 8
  Phone : 404-305-1636
  
  Executive Conference Center
  Conveniently located in the heart of the world’s busiest passenger airport, Hartsfield-Jackson’s Executive Conference Center (ECC) is a full service state-of-the-art facility consisting of 23 meeting rooms including press rooms, boardrooms, a VIP Suite, computer workstations and classrooms of various sizes. The ECC provides a wide variety of facilities and equipment for all your business needs.
  
  Services Offered:
  • Video-conferencing
  • Basic audio visual
  • Individual computer workstations with Internet access
  • Catering
  • Conference services
  
  Hartsfield-Jackson Executive Conference Center
  Airport Atrium Suite 300
  Atlanta, GA 30320
  Phone: (404) 761-6116
  Toll Free: (800) 713-1359
  Fax: (404) 530-4251
  excctr@atlanta-airport.com

• Concourses
  There 7 Terminals – A, B, C, D, E, T and the Main Atrium.

• Emergency / Medical Services
  In an emergency, dial 911 from a courtesy phone, pay phone or cell phone.
  
  Medical Care
  The world’s busiest airport provides added customer convenience with the 4,400 square foot R. L. Brown, Jr. Grady Health Center. The Brown Health Center at Hartsfield-Jackson provides a large variety of services ranging from occupational medicine to primary care. Among the many options available are patient testing, pre-employment physicals, drug screenings, workers compensation services, and acute care to supplement existing Airport Emergency Medical Services.
  
  Hours:
  8:00 a.m. – 5:00 p.m. - Monday through Friday.
  
  Location:
  3rd floor of the Airport’s Atrium next to the United Service Organization (USO).
  
  For more information on the new Grady Health Care facility at Hartsfield-Jackson, please call (404) 616-6000.

• Flight Information Monitors
  Flight Information monitors are located throughout the terminals and concourses.

• Interfaith Chapel / Religious Options
  The Interfaith Airport Chapel provides a sanctuary in the world’s busiest airport. Chaplaincy services are available throughout the week to assist the traveling public and airport employees with their spiritual needs. The Interfaith Airport Chapel is open to passengers, visitors, airport employees and airline employees and is available to all faiths for reading, meditation and prayer.
  
  A Service of Christian worship is held each Sunday at 11:00 a.m.
  
  Hours:
  Open 24 hours every day.
  
  Location:
  Atrium behind the Banking Center.
  
  For additional information, please contact the Interfaith Airport Chapel at (404) 762-1051 or via e-mail at atlchpl@mindspring.com

• International Travelers
  Arriving International Passengers
  As a designated US port-of-entry, US federal agencies provide inspection services for international passengers arriving at Hartsfield-Jackson. The following offices are among the most frequently contacted government agencies at the airport:
  
  U.S. Customs Service
  Address: 4341 International Parkway
  Suite 600
  Atlanta, Georgia 30354
  Telephone: (404) 765-2300
  Fax: (404) 765-2325
  Web site: www.customs.treas.gov
  
  U. S. Immigration and Naturalization Services
  Address: P. O. Box 45527
  Atlanta, Georgia 30320
  Telephone: (404) 763-7816
  Fax: (404) 763-7451
  Web site: www.usdoj.gov
  
  U. S. Department of Agriculture
  Address: P. O. Box 45408
  Atlanta, Georgia 30320
  Telephone: (404) 564-2299
  Fax: (404) 564-2295
  Web site: www.aphis.usda.gov
  
  U. S. Fish & Wildlife Service
  Address: P. O. Box 45287
  Atlanta, Georgia 30320
  Telephone: (404) 679-7046
  Fax: (404) 763-7560
  Web site: www.fws.gov
  
  

• Internet Access
  Laptop Lane
  Your office at the airport providing wired internet access. Fast and easy to use.
  
  Locations:
  Concourse A - Gate 2nd level
  Phone : 404-305-1632
  
  Concourse B - Gate 15
  Phone : 404-305-1634
  
  Concourse T - Gate 8
  Phone : 404-305-1636

• Lost & Found
  Passengers leaving items on airplanes should contact the airline directly. If items were left in the terminal area or passenger security screening areas, you should contact the Atlanta Airline Terminal Corporation at (404) 530-2100 ext.100.
  
  Hours:
  8:30 a.m. - 5 p.m.- Monday through Friday.

• Mail Center / U.S. Post Office
  U.S. Postal Store
  Full service post office and postal store including passport photos and applications.
  Atrium - Gate SW
  Phone : 404-305-0283
  
  U.S.Post Office Drop Box
  U.S. Post Office letter drop and self-service stamp vending.
  Concourse B - Gate 17
  Concourse C - Gate 17
  Concourse D - Gate Centerpoint

• Main Terminal / Concourses
  There are 7 Terminals – A, B, C, D, E, T and the Main Atrium.

• Meeting / Conference Rooms
  Executive Conference Center
  Conveniently located in the heart of the world’s busiest passenger airport, Hartsfield-Jackson’s Executive Conference Center (ECC) is a full service state-of-the-art facility consisting of 23 meeting rooms including press rooms, boardrooms, a VIP Suite, computer workstations and classrooms of various sizes. The ECC provides a wide variety of facilities and equipment for all your business needs:
  
  • Video-conferencing
  • Basic audio visual (LCD projector or overhead and flipchart w/ markers)
  • Internet Café
  • Catering
  • Meeting rooms including VIP suite, board rooms and class rooms
  
  Hartsfield-Jackson Executive Conference Center
  Airport Atrium Suite 300
  Atlanta, GA 30320
  Phone: (404) 761-6116
  Toll Free: (800) 713-1359
  Fax: (404) 530-4251
  excctr@atlanta-airport.com
  
  

• Pets / Animals
  Animals are not permitted in the terminals at the Airport unless they are being used to assist disabled individuals, or are in proper pet carriers.

• Restrooms
  Restrooms are conveniently located throughout the terminal and concourses.

• Security
  For the latest Transportation Security Administration travel tips and prohibited items list click to the http://www.tsa.gov/public/

• Smoking
  Smoking is not generally permitted in the airport terminal and concourses public areas. However, there are established designated smoking areas inside the airport.
  
  Designated Smoking Areas:
  T-Gates
  Near gates 4 and 13
  Concourse A
  Near gates 14, 23 and in the Budweiser Brewhouse & Smoking Lounge in concourse centerpoint.
  Concourse B
  Near gates 7 and 24
  Concourse C
  Near gates 16 and 26
  Concourse D
  Near gate 9 and in Sojourner’s Lounge
  Concourse E
  Near gates 9, 17 and 29

• Travelers Assistance
  Assistance for travelers in need or Customer Service.
  Customer services is located through out the terminal and each concourse with bilingual ability. Open every day to serve passenger’s concerns, comments and questions from 8:15 am until 9:00 pm.
  Direct Line:
  1-800-897-1910 or (404) 530-7300
  
  Travelers Aid
  Adjacent to the Atlanta Convention and Visitors Bureau booth in the Airport Atrium. It opens from 9 am to 7 pm (Monday to Friday), 9 am to 5 pm (on Saturday) and noon to 5 pm (on Sunday)
  Phone:
  (404) 817-7070
  
  

• Guest Services
  Airport Guest Services, Airport Information and Travelers Assistance
  Hartsfield-Jackson’s Customer Service office is open seven days a week to address passengers' questions, comments or concerns. The more than 150 members of our customer service and volunteer staff are conveniently located at Information Desks throughout the terminal and in the Automated People Mover stations on each concourse. The majority of our staff is bilingual and is essential in the Airport’s mission - To be the World’s best airport by exceeding customer expectations.
  
  Hours:
  8:15 a.m. to 9:00 p.m. - Sunday through Saturday.
  
  Customer Service Direct Line:
  1-800-897-1910 or (404) 530-7300
  
  Hartsfield Airport Concierge
  A premium service for your traveling needs, including airport information, hotel reservations, dining reservations, entertainment tickets & more.
  Atrium - Gate NW
  Phone : 404-763-1020
  
  Travelers Aid
  Assistance for travelers in need.
  Atrium - Gate NW
  Phone : 404-766-4511
  
  Hartsfield-Jackson cannot currently page passengers or visitors. Please contact the airline that your passenger is using for paging services.
  
  

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