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ATL Lost And Found Help Hartsfield Jackson Atlanta Airport

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ATL Airport Lost and Found

Have you misplaced something at the Atlanta Airport? Don't worry, we've got you covered. This article will guide you through the necessary steps to retrieve your lost item. From contacting the Lost and Found department to filing a lost item report, we provide a comprehensive overview of the procedures to help you recover your belongings.

Scroll down to get specific information about what to do if you lost an item at ATL.

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Contact Information and Operating Hours

The Lost and Found department at Hartsfield Jackson Atlanta Airport can be reached via email at [email protected]. The office is located in Domestic Terminal North, upper level, across from American Airlines ticketing. The operating hours are from 8:30 a.m. to 5 p.m., Monday through Friday, excluding holidays.

Location-Specific Procedures

Items Lost in Airport Terminals

For items lost on airport property, inside or outside the terminals, they are given to ATL’s Lost and Found. This excludes items lost at security checkpoint areas, immigration and customs areas, airline lounges, or items left on an airplane.

Items Lost at Security Checkpoint Areas

If you have lost an item at a TSA security checkpoint, please visit the TSA Lost and Found page here.

Items Lost in Other Areas

For items lost in areas such as parking areas, rental car facilities, shuttle buses, and similar areas not located inside the airport, these items are also given to ATL’s Lost and Found.

Items Lost on the Plane

If you believe you've left an item on the aircraft after arriving at Hartsfield Jackson Atlanta Airport, you have several options to retrieve your lost item. You can return to the gate where your flight arrived and ask the airline staff for assistance. If the gate is no longer staffed, try locating the lost and found desk if one is available. Another option is to visit the luggage/baggage services desk for your airline, typically located in the baggage claim area. Lastly, you can contact your airline directly to report the lost item and arrange for its return.

Lost Checked Baggage

If your checked bag does not appear in the baggage claim area within a reasonable amount of time, don't panic. The first step is to inform your airline's baggage service office located in the baggage claim area. They can assist in tracking down your luggage and provide information on next steps. If your bag is indeed lost, you will need to file a lost baggage claim with your airline.

The following are the most popular airlines that service Hartsfield Jackson Atlanta Airport:

If your airline is not listed above, check out all airlines that serve ATL for contact info and more.

How to File a Report

When filing a lost item report at the airport, it is important to include a detailed description of the item. This should include the brand, color, size, type, and identifiable features. You should also be prepared to provide your First/Last Name, Contact number, Date and Time of travel, and the Airline used. To file a report, please visit the Lost and Found Claim page here.

Collection, Delivery, and Charges

Details regarding the collection of found items, availability of delivery services, and any associated fees or charges can be obtained from the Lost and Found department during their operating hours.

Special Considerations

For sensitive items such as passports or electronics, please contact the Lost and Found department directly for additional security measures or privacy concerns. Be aware of third-party services that may charge unauthorized fees. Information on the handling of unclaimed items can also be obtained from the Lost and Found department.

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Frequently Asked Questions (FAQ)

If you've misplaced an item at the airport, you should contact the Lost and Found department via email at [email protected]. The Lost and Found office is located in Domestic Terminal North, upper level, across from American Airlines ticketing.
The Lost and Found office operates from 8:30 a.m.-5 p.m. Monday through Friday, excluding holidays.
For items lost at a TSA security checkpoint, you can visit the following URL: TSA Lost and Found.
If you believe you've left an item on the aircraft, you can return to the gate from where your flight arrived, visit the airport's lost and found desk, or visit the luggage/baggage services desk for your airline. If all these options fail, you can contact your airline directly.
If your checked baggage does not appear in the baggage claim area, contact the baggage services desk of your airline, usually found within the baggage claim area. They can help initiate a search for your lost luggage.
To file a lost item report, please click here. When submitting a report, include your First and Last Name, Contact number, Date and Time of travel, Airline used, and a detailed description of the property.
Once your item has been located, you will be informed on how to collect it. Please note that charges may apply for storage, delivery, or processing.
For sensitive items like passports or electronics, additional security measures may be in place. Be aware of third-party services that may charge unauthorized fees. Unclaimed items are handled according to the airport's policies and legal considerations.