New Delhi Indira Gandhi DEL Airport Terminal Map Overview

Main Terminal / Concourses at New Delhi Indira Gandhi DEL Airport

Indira Gandhi Airport layout, Security & check-in/customs procedures, Transfer Connections, Terminal details, and Amenities & Services (including lounges, transfer hotel & snooze cabins):

Indira Gandhi International Airport has two main passenger terminals  - T1 & T3 - 
Domestic Terminal 1 (presently consisting of two buildings - the Arrival Terminal T1C & the Departure Terminal T1D, both within walking distance - and new integrated Terminal 3 with an Arrivals and a Departure Level for both Domestic & International operations. (The separate Hajj terminal is only in operation from October through December.) 
Customer Care can be reached by calling +91 124 337 6000 - or 4797300.

Security, off-airport check-in,  passport /immigration/ customs clearance,  and special immigration desks:
1. CISF Security now allows passengers with a soft copy of the e-ticket.

3. Check-in at Metro stations of New Delhi, Shivaji & Dhaula Kuan offer check-in facilities, while New Delhi & Shivaji stations also offer baggage check-in facilities - presently for Air India only.
4. Passport /Immigration check applies to nationals & foreigners alike - both at arrival & depature. Overseas passengers need to complete an Arrival Card for immigration/customs clearance, and upon departure complete the Departure Card.   
5. A large number of immigration desks at T3 are marked for the following categories for passengers with Indian & Foreign passports; traveling Business or First Class; are of Indian origin or are an Indian citizen living overseas; are diplomats or Officials; or are members of SAARC nations.
6. New Customs Rules:  International Arrivals now need to complete a new customs form with 19 questions (or when still onboard their carrier) - some of which pertain to gold - including on-person gold jewelry (a female passenger is allowed to wear no more than 35 grams of gold.
7. Waiting time:
Most of T3's passengers will not  wait more than 10 minutes at customs, immigration, or security check.

Transfers & Connections:
Transfer counters at T3 in the international transfer area e
nable international transfer passengers to complete all preboarding formalities prior to boarding their next plane.
Transfers between T1 & T3: Blue shuttle buses run every 20 mins outside of the Arrivals levels. The tunnel road also has a separate walkway..

TERMINAL DETAILS: 

Terminal 1, presently the low-cost terminal, 
has separate buildings for Arrivals (T1C) and Departures (T1D)  - served by Go Air, Indigo & Spicejet airlines. T1C & T1D are within walking distance - or use free golf cart service. The new tunnel road provides transfer between T1D and T3.
(a) The Arrivals Terminal T1C
offers food & drink and retail concessions in- & outside the terminal, airline & tourist counters, currency exchange and ATM machines.
(b) The Departures Terminal T1D offers an information counter, four check-in stations; security checkpoints, food & drink and retail concessions, smoking room, child care & children play area, bank, ATM machines, currency exchange, internet zone and laptop station, and access to the pier and its departure gates. T1D also has a 6D Cinema theater..

Terminal 3, an integrated terminal for both domestic & international flights opened 2010. Air India, Indian Airlines, Jet Airways, Jet Lite, Jet Connect & Kingfier airlines use T3 for both arrivals & departures. Its ground level (Arrivals) & level 1 (Departures) are both divided into international & domestic areas. Level 2 houses lounges & the food court; levels 3 & 4 house more lounges,  and level 5 is occupied by the hotel.
The 1.2 km long, 9-level Terminal 3, is able to handle up to 34M passsegers a year, has 2 piers (concourses) & 79 airbridges, and earned a LEED NC Gold rating. 
T3 has its own 7-level parking garage and is linked to the 8-lane National Highway 8 & the Delhi Mass Rapid Transit System (with a high-speed rail service to the City). It includes an in-line baggage handling system capable of processing 12,800 bags an hour, has six check-in islands with 168 check-in counters, 95 immigration counters, 14 baggage reclaim belts, a 6.7 million square foot apron area, 96 walkways, 20,000 square meters of retail space, and a 100-room transit hotel.
Arrivals on the ground level has a large main hall, divided into domestic & international arrivals, each with baggage claim area, information desk, and all necessary services.  Domestic Arrivals is accessed from the Domestic arrivals pier, while international arrivals is accessed from the international pier. 
The Metro stations at T3 connects to the City on a 22.7-km-long Delhi - Airport Express Link, presently running every 20 mins, 5am-11pm, connects with Central New Delhi railway station.
Departures on level 1 has a large main hall with check-in counters, various services, and access to either domestic or international departures waiting areas leading to their individual pier with departure gates.  Note: Waiting time at customs, immigration or securty check is now takes only  10 minutes, except in special cases.
(a) The Domestic departure pier has three sections: Section C has gates 27-36; Section D has gates 37-41 and 42-62.
(b) The International departure pier has two sections: Section A is divided into gates 1-3 & 4-14; Section B has gates 15-26.  'Sams Snooze cabins' opposite boarding gate 17 offer bed, table WiFi, & more (see below).

Amenities & Services at Terminal 3:  Aside from a large selection of food & drink, as well as retail concessions, the teminal offers banking, , business and VIP facilities, Wi-Fi acccess, duty-free outlets, left luggage, lost & found, information counters, airline lounges, and more.  For customer care call 4797300.
ITC Lounges: 
1.The Plaza Pemium Lounge of Air India (with a pay-in for 2 hours at $8 & shower extra), located at (a) Terminal 3 at  International Departures, level 4 (follow sign 'Lounges B', turn right after Guardian Pharmacy, then take elevator to level 4); and at (b) Terminal 1D, at both Domestic Departures, Mezzanine Level.
2. The ATC Green Lounge at Terminal 3 at International Departures, afer security check;
3. The AMEX Platinum Lounge at Terminal 3's Domestic Departure, post-scurity near food court)
4. The SilverKris Lounge by Singapore Airlines is at Terminal 3.
Rest, Sleep or Freshen up:
(a)  full-service 'Eaton Smart Transit Hotel' at Terminal 3 past security check (tel. 011 - 45252000 or contact esnda.resv@eatonhotels.com); or 
(b) use a 'snooze cabin /box'  for either single or double occupancy at hourly charge operated by 'Sams Snooze at my Space', located at boarding gate 17, international departures piers  (aside from a bed there is a working table, Wi-Fi access, plug-ins, charging sockets, etc. For more information call +91 8800230013 or in@snoozeatmyspace.com.
(c) Shower & Massage lounge is at T3's Domestic Arrivals level (after baggage reclaim)






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