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  • Self transfer
    Feb 19, 2017
    Hi. I have a flight from Medellin and then a connecting flight to London. It is self transfer, and I have 3 hours to collect and check in bags, plus any time for Visa if that will take up any. Is this enough time?


    What country are you a citizen of? You should have enough time if everything goes smoothly.


  • Change in UNITED International First Checked In Baggage
    Feb 18, 2017
    The info in iFly needs to be changed as baggage charge in UNITED for international travel has changed. I have flown with UNITED for long time and when traveling to Mexico first checked in baggage was free as this site informs. Now, they will charge 25 dollars for the first checked in baggage to Canada, Mexico and Central America! Unbelievable and so unfair! Thanks for reading!


  • Excess baggae fee claim by Chicago Airport
    Feb 18, 2017
    I have checked in 2 bags in United Airlines from Memphis Airport with Tag No 0016 192318 & 0016 192319 .As the Aircraft is very small they have asked me to handover the Cabin baggage for returning before my exit from Aircraft at Chicago Airport. They took the cabin baggage from more than 15 passengers like me and handed over the same at the time of coming out from the Aircraft. I was told by the staff that due to space problem inside the Aircraft I need to handover the cabin baggage also . At Chicago Airport my name was announced at the counter and I was asked whether I have checked in 3 bags . I showed them my Cabin baggage and the 2 Tags 0016 192318 & 0016 192319 . My CARRY ON LUGGAGE with Tag No UA 7016 163199 contained CLAIM LUGGAGE AT GATE UPON ARRIVAL .The officer concerned has modified the same in the computer at the Time of Boarding . I asked him whether I was set he said you are all SET and you can go . out of the 2 bags the Tag No 0016 192318 bag was not received by me till now even after 4 days.


    This is not United or Chicago O'Hare's website. Nobody here can help you.


  • Montreal (YUL) – Washington, D.C. (IAD)_TOKYO NRT
    Feb 18, 2017
    Hi everyone ! I have a flight from Montreal to Tokyo with United and Layover in Washington D.C IAD airport for 1 hr 30 min . Do I have to go through immigration / Clearance in Washington ? is 1 hr 30 min enough ? what should I do with my luggage ? both flighs are with united though ! I'd appreciated if you guys give me some info .. Thanks a bunch !


    You will pre-clear US Immigration and Customs in Montreal. All you have to do in IAD is walk from your arrival gate to your departure gate. You have enough time.


    thank you


  • Connecting Flight Baggage Claim
    Feb 13, 2017
    I have flight from Manila to Toronto under Philippine Airlines, but has a connecting flight from Vancouver to Toronto under WestJet Airlines. Do I have to get my baggage in Vancouver? Or will the airlines take care of transfer, and I will be able to get my baggage directly in Toronto? Thank you!


    Yes, I believe you will have to claim your bags in Vancouver to go through Canadian customs. However, check with Border Canada once there.


  • Bag recheck?
    Feb 13, 2017
    Hi, I will be flying in from Tel Aviv to EWR. I am not sure of the terminals yet. Once I go through customs I then need to hop on another flight to Nashville. That flight was a seperate booking from the first flight. Will I have to recheck my bag after customs? If so, do I have to go back to the front to recheck it? I greatly appreciate your help.


    Yes, you will have to take your bag to the check in desk of the airline you are flying to Nashville to re-check it, unless both flights are on United and you show your Nashville confirmation to the agent in Tel Aviv and get your bag tagged to BNA. In that case, you can re-check your bag at the re-check desk right after clearing customs.


    Yes, both flights are on United so I will definitely request that in Tel Aviv. My plane lands at 5:20 and my connecting flight is 8:00. Even if both customs and security are long is that still enough time?


    Yes, that should be enough time.


  • Where is my luggage
    Feb 8, 2017
    11:30 at night and still waiting after 45 minutes for my luggage on United....what takes so long when half the plane carried in their luggage!!!!


  • changing airlines at JFK airport
    Feb 8, 2017
    hi, i'm flying in JFK at 2242hr from orlando by delta, and changing to china southern airlines in terminal 4 at 0045hr. will i have enough time for this?


    If both flights are on the same reservation that is plenty of time. if it's two separate reservations and you have checked bags it will be difficult.


  • Mexico->Canada via JFK - need to claim luggage for Customs?
    Feb 6, 2017
    I am transiting MEX->JFK (Aeromexico) ->YYZ (Toronto on Delta). Will I need to claim bags during the JFK connection? How about go through immigration? Customs?


  • Do I take luggage from Japan flight through customs
    Feb 3, 2017
    I fly from Japan to SF and then to Sacramento. We are going to get picked up in SF and not continuing my flying to Sacto. Will we have our check-in luggage with us going through customs so it will not be sent to Sacto.


    Yes, you will claim your bags in San Francisco to go through US Customs. After clearing customs just rip the tags off and don't re-check them.


    Thank you very much I appreciate the post


  • United baggage
    Feb 1, 2017
    I have booked United & will have 1 23kg bag to check in. I couldn't see an option to pay for baggage when I booked. Do I pay at checkin?


    Yes, you will pay at check in.


  • getting from east to west baggage claim
    Jan 29, 2017
    I am arriving and picking up luggage in the east terminal, friend is arriving in the west terminal. How do I get me and my luggage over to the west terminal to meet up with him??


    It's just the other side of the same building on the same floor. You can just walk over there.


  • Baggage question
    Jan 28, 2017
    I will arrive at LAX terminal 8 ( united airlines from San Diego) and will continue to Sweden from terminal B. Do I need to fetch my baggage and check in again at terminal B? Thanks for all help


    If it's all the same reservation you don't need to do anything with your bags. If it's two separate reservations you'll need to claim your bags and re-check them.


  • Do I need to retrieve my checked bags at vancouver?
    Jan 28, 2017
    I'm flying to China from the US, with an intentional overnight layover in Vancouver. When I arrive in Vancouver, what will happen to my checked luggage until the second leg of my flight the next day? Will it be kept at the airport or will I need to retrieve it and recheck it the next day? Can I request to send my checked luggages directly to my final destination?Thanks so much for responding!


  • Delayed baggage claim
    Jan 26, 2017
    My son filed a delayed baggage claim, but was told they would send him the file reference # the next day. Why couldn't they give it to him right away? Now we need to wait a whole day before we can try tracking his bag!


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