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  • Alaska Airlines to United Airlines
    Mar 24, 2017
    I am travelling from Anchorage, Alaska to Tampa, FL. My first flight is on Alaska Airlines with my connecting flights both being on United Airlines. Will Alaska Airlines check my bag through to it's final destination? These flights were booked on one reservation.


    Note: I have layovers but they are only 1 hour 30 mins at SEA and 1 hour 1 min at IAH.


    Yes, your bags should be checked through to Tampa. You have enough time for both connections.


  • Traveling from Qatar to JFK then JFK to Det
    Mar 20, 2017
    Hi, I'm traveling with family of 2 children under 4 years old my wife , and I. Departing from Qatar to JFK terminal 7, then from JFK to Det through delta airline. My concern is how to get our 6 baggages transfers from terminals . And weather they provide special service for transportation people with their baggage from terminals


    There is a train called the AirTrain that runs between all terminals outside security. You will have to carry your bags on that.


  • Luggage
    Mar 19, 2017
    Luggage didn't make it on my klm flight from Amsterdam yesterday Filed a report and no one can answer when this will be delivered and baggage services doesn't answer the phone. Any suggestions


  • international arrivals
    Mar 19, 2017
    Are there baggage carts or skycaps available at international baggage claim to the car rental center? we are arriving on emirates


    There should be baggage carts in the International baggage claim. However, you have to take a bus from T4 to the rental car center. It's a difficult walk that I don't recommend.


  • connection from terminal e to c
    Mar 18, 2017
    I have 40 minutes between two flights domestic. Do i have to go through security again to get from terminal c to terminal e


    No, you do not have to go through security again. All gates in Charlotte are connected inside security.


  • Lost bag
    Mar 16, 2017
    My mom was traveling from Jacksonville Fl to Fort Lauderdale yesterday 3/15/17 then she had connecting flight to Bogota, the Jet blue carrier took her carrion bag from her, not enough room. The bag never arrived to final destination;Bogota. How do we get more information about the whereabouts of it?


    You need to contact JetBlue baggage services


  • Connecting to Mianmi through Toronto
    Mar 15, 2017
    Travelling from Edmonton to Toronto with a connection to Miami. Will I have to pick up luggage in Toronto or will it go straight through. On WestJet all the way


    Unless there is an issue you shouldn't have to claim your bags in Toronto.


  • Customs
    Mar 13, 2017
    I'm arriving to LAX form Tokyo at 10:40 am, my connection flight to Miami is at 12:50 pm all American airlines flights. Do I have enough time to pass immigration and customs? I have also the world traveler ID


    Yes, you will have to go through US Immigration, claim your bags, go through US Customs, re-check your bags at the re-check desk, go through security and to your departure gate. You should have enough time.


  • Cleveland, Ohio to Tokyo via Denver
    Mar 12, 2017
    Please advise - I'll be traveling to Tokyo from CLE via UA all the way. Do I need to go through the U.S. Immigration and Custom and recheck in my luggage or will it ship all the way from CLE to Tokyo? I will arrived into Denver at 10:33 am and departing at 12:30 pm for Tokyo - that's about 2 hrs. Is this connection time good enough? Thanks.


    In Denver you will go through US Immigration, claim your bags, go through US Customs, re-check your bags at the re-check desk, then go through security and to your departure gate. You have enough time.


    Sorry, I thought you were going From Tokyo to Cleveland. On the way to Tokyo all you have to do in Denver is go from your arrival gate to your departure gate. You have plenty of time.


    Thank you so much for your prompt reply!


  • CLE to SFO
    Mar 12, 2017
    Hi - I intend to purchase a domestic flight from Ohio to SFO via UA. However, I'd like to know should I transit from Chicago or Denver and since there'll be a one "stopover" - can you kindly advise the minimum connection time. Do I have to go through the U.S. immigration and customs pre-clearance at Chicago or Denver?! I know there's a non-stop flight but I'm not able to take that flight on that day. Appreciate your kind advise.


    There is no US Immigration or Customs when traveling on domestic flights. Transiting Denver is generally a bit easier but Chicago isn't bad either.


    Thank you for your quick response. Supposedly I'd travelled on the flight from Ohio and transit at Denver. Are you saying that I'd only have to walk over to the departure gate for SFO? And so, my luggage will be sent all the way from Ohio to SFO to be picked up upon arrival? Will I be able to make the connection within 1~1.5 hours?! Thanks again!


    Yes, that is all you have to do to make your connection.


    Thank you so much again for your time and the prompt response!


  • Connections between termianls A an B
    Mar 11, 2017
    I am flying united from terminal B and my son is flying American from terminal A, can we pass between the terminals without going through security?


    Yes, you can. Also, they are just concourses, not terminals.


    Mar 10, 2017
    Seems like I can't find the exact combination in a previous post. Flying Air Canada: YVR through YYZ to final destination LGA. 1. Which city do we go through customs? 2. Do our checked bags go all the way to Laguardia or do we need to pickup and drop again in Toronto. Thank You


    You will pre-clear US Immigration and Customs in Toronto. You should not have to claim your bags in Toronto.


  • Schedule Changes?
    Mar 9, 2017
    Im in the UK. I've booked flights with United Airlines for an upcoming holiday. With European carriers I've never encountered schedule changes before....but I've had three already with South West. Two were acceptable, the third made the trip difficult and UA were able to change me onto the flight using the time slot for the original flight i had booked on. I've now ended up on flights for both outgoing and return that are operated by Lufthansa. Are these less likely to be subject to further schedule changes, so you think?


    Yes, Lufthansa changes their schedules less often then United.


  • Intl bags and Customs
    Mar 9, 2017
    ''m flying AA all the way from PHX to KUL with connecting flights at DFW and HKG. At which airport(s) do I have to claim, recheck my bags and clear Customs before reaching KUL?


    None, you won't see your bags until you get to Kuala Lumpur. There is no US Customs when leaving the US.


  • Bags
    Mar 9, 2017
    Hello There, I'm coming from India and going to Saskatoon. Do I have to take the bags out at Toronto or not I will not have enough time DELHI MUNICH LH0763 L 09Mar 01:50 05:40 Ok 09Mar 09Mar 2PC Terminal 3 Terminal 2 Fare Basis LLXRCT80/CH Operated by LUFTHANSA Marketed by LUFTHANSA Equipment Airbus Industrie A350-900 Duration 08:20 (Non Stop) - Thursday 09 March 2017 MUNICH TORONTO INTL LH6790 L 09Mar 11:50 14:45 Ok 09Mar 09Mar 2PC Terminal 2 Terminal 1 Fare Basis LLXRCT80/CH Operated by AIR CANADA Marketed by LUFTHANSA Equipment Boeing 777-200Lr Duration 08:55 (Non Stop) - Thursday 09 March 2017 TORONTO INTL SASKATOON LH6626 L 09Mar 16:15 18:49 Ok 09Mar 09Mar 2PC Terminal 1 Fare Basis LLXRCT80/CH Operated by AIR CANADA Marketed by LUFTHANSA Equipment Airbus Industrie A320-100/200 Duration 03:34 (Non Stop)


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