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  • Baggage transfer from Air India (T 5) to Delta (T 2) at ORD
    Feb 2, 2014
    Hi, I will be reaching Terminal 5 on Air India and then need to fly on Delta out of Terminal 2. All are booked through one ticket. So the luggage will be checked to my final destination ATL. My question is whether I can drop off my luggage with Delta in T5 at ORD after clearing customs or do I have to take them from T5 to T2. The airport train system doesn't allow carts.


    The re-check counter at T5 should be able to take your bags if they are tagged through to ATL.


  • Wednesday cancellations
    Jan 29, 2014
    Are flights from Phila to ILM cancelled today? Specifically 3719 arriving at 1:30?


    US Airways 3719 is cancelled. US Airways 4063 that leaves PHL at 9:30 PM and arrives in ILM at 10:50 PM is still scheduled to operate at this time. Check official flight status at


  • short connection
    Jan 28, 2014
    Hi, I'm flying from MTY to LAX with a 1h 5 min stop in Houston. I'm flying with UA all the way, arriving and leaving from IAH. Do I have to go through customs and recheck my luggage ect...? In that case is that connection time possible?


    Yes, in Houston you will have to go through US Immigration, claim your baggage, clear customs and re-check your baggage, then go to the departure level and go through security and to your gate. 1 hr 5 minutes probably isn't enough time to do all that. Did United change your flights' schedule? If so you should call them and ask for an earlier flight from MTY or a later flight to LAX.


    1. International Arrivals arrive either at Terminals D or E. From there they go through secure corridors, walk across the sky bridges to adjoining Federal Inspection Services (FIS), where they will claim baggage & clear U.S. Customs. If continuing your journey, re-check in your baggage at the recheck counters and proceed to the Arrivals Lobby, which has an escalator down to the Inter-Terminal Train taking you to your connecting terminal. (As United uses all of IAH's terminals, look at overhead screen to find your connecting flight & gate number.) 2. For International departures: United Airlines at Terminal E; all other airlines at Terminal D.)


  • Baggage check
    Jan 14, 2014
    Hi, I will be traveling to Montreal, Canada from London, Heathrow (LHR) to Newark, USA (EWR) and take a connecting flight from Newark to Montreal, Canada (YUL) on Saturday January 18,2014. Do I have to clear customs and take out my luggages in USA then check in my luggages again to go to Canada? If the flight from London is not delayed and on time, I have 2 hours in EWR before catching another flight to Canada, do I have enough time to clear customs and recheck my suitcases? Please advise


    Yes, you have the procedure correct. You may also have to change terminals in EWR from Terminal C to Terminal A (I'm assuming you're flying United for both flights). Since you will already be outside security at that time it will probably be fastest to take the AirTrain between Terminals (after you re-check your bags). You will then have to go through security in your departure terminal. You will barely have enough time if your flight from London is on-time.


  • Lost Black/bluish grey Winter jacket on Friday, Jan 10 2013 evening
    Jan 13, 2014
    Jacket has 2 layers. top layer has hoodie and its jacket for winter/ snow/ rain. the inner layer may be seperate or attached, its also black/ grey without hoodie to protect from cold.


    Would help if you mentioned where you might have lost it.


    I had last flight 4414 with united airlines to Newark Airport from gate 4. I lost it from 4 pm to 7:30 pm Friday jan 10. Must be at either united airlines gate 4 (99% chance), (1% at tsa clearance). Flight boarded at 7:30 and I realized on the way to New York


  • Checking baggage to final destination with non-alliance airlines
    Jan 9, 2014
    Hi, I have two separate tickets - one with United from Greenville to IAD and the other with Saudi Airlines from IAD to Jeddah. Will I be able to check-in my luggage with United in Greenville all the way through to Jeddah or will I need to check it in again at IAD?


    Since you bought separate tickets United is under no obligation to check your bags over to Saudi. However, the agent is technically able to as United and Saudi do have an interline baggage agreement. It never hurts to ask the agent when you check your bags in in Greenville. Make sure to have documentation for your Saudi flight with you when you do so.


  • Lost my folder
    Jan 8, 2014
    I lost my folder and cant find it home so i thought may i lost it at the airport . It is white with red straights , i have my I-20 and something else in it . hope someone picked it up .


  • lost bagage not collected of belt
    Jan 7, 2014
    Please could you see if you have a bag I left on the belt its black suite case with a red shoe lace on it and can wheel along side you message me at


    This is not the Sabiha Gokcen Airport (or any other airport's) website.


  • Travel to England, UK
    Dec 28, 2013
    I will be flying from Montreal, Canada to Newark arriving at terminal A, then making a connecting flight from Newark to London, England at terminal C, I only have 90 minutes to run from TA to TC, my question is do I have enough time to make the flight and do I have to check out my luggage and check in again for the flight to UK? Remember I fly from Montreal, Canada, please advise


    Were your tickets bought on one reservation? Are you flying United with both flights? If so you will pre-clear US Immigration in Montreal and your arrival in Newark will be just like a domestic flight. Then you can take the secure-side United shuttle bus from Terminal A to Terminal C. If your first flight is on-time you should have enough time.


  • Lost Giraffe Print Luggage through American Airlines
    Dec 28, 2013
    Hi, I can't seem to get in contact with American Airline's lost luggage office, but my bags have been missing for 4 days now. I have filed a claim and was told that my bags were in DFW, but there apparently hasn't been much done to get my bags to GDL. I need help contacting AA staff! My luggage stands out a lot because it is very girly and has giraffe print.


    Also, forgot to add that the number 972-425-2465 is just not working for me. I can't seem to get past the part where it asks me for the last four digits of the number I am calling. Help.


    Try AA's 'Delayed Baggage site:


  • United where is my luggage
    Dec 26, 2013
    I flew from Frankfurt, Germany on the 21st of December with a connection through Chicago O'Hare to Springfield, Missouri, we boarded our connecting flight to depart ORD at 2009 hours, once boarded they cancelled the flight and sent us out to fend for our self's without returning my bag, it has been 5 days since United has scanned my bags and every representative I call is in India or the Philippines, they cannot help find this bag.... why is it so hard to speak to an agent in America, why does the airline use cheap off shore call centers to conduct their affairs??


  • Lost delayed bags
    Dec 26, 2013
    United, where is my bag it has been 5 days


    This is not United's website.


  • my bag with sweather and economist
    Dec 26, 2013
    Peter de Swaan at 26 d on LY 337 today from Amsterdam lost this plastic bag with good sweater and newspapers


    You need to contact El Al airlines directly.


  • No one here to work!
    Dec 22, 2013
    I am waiting here trying to claim my baggage from American Airlines in Gulfport and there is no one here to talk to! The. Other airlines tried to find an employee and they can't even find an American Airlines person! Don't travel with them ever...nothing but problems!


  • Do I need to re-check in the baggage?
    Dec 22, 2013
    Below listed is my itinerary. Tampa --> JFK --> Dubai --> India. Tampa to JFK is operated by American Airlines and rest of the flight is operated by Emirates airlines. Will be arriving JFK at 21:30 and the Emirates flight departs at 23:00. Do, I need to re-check in the baggage at JFK (2 check in bags)? or would they check them in all the way to India from Tampa?. If I need to re-check in the baggage, would an hour and half be enough for me to make it to the flight?


    If both tickets were bought on the same reservation then American should be able to check the bags all the way though to India as American and Emirates have an interline agreement.


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