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Last Post

    Oct 28, 2015
    Will be flying in from Montego Bay to CLT by American Airlines at 4:30pm. Flying back out at 5:50 to ATL by American Airlines. Will I need to claim bags and recheck and will this be enough time?


    Yes, in Charlotte you will have to go through US Immigration, claim your bags, go through US Customs, and re-check your bags at the re-check desk then go through security. The minimum time to do this is 90 minutes and your itinerary only gives you 80 minutes. It will be difficult if you don't get changed to a later flight to Atlanta.


  • sfo to yyz, dallas connection
    Oct 27, 2015
    I'm flying from SFO to YYZ with 1hr 50 min layover at DFW. Do I need to retrieve my luggage then back to customs/security/check-in again? or will my luggage arrive at YYZ directly?


    Your bags will go straight to Toronto. There is no US Customs when leaving the US. You just have to go from your arrival gate to your departure gate.


  • Cutoms and connecting flight with different airline
    Oct 27, 2015
    We are coming in from Cabo San Lucas on a Frontier charter flight into Denver. We have a connecting flight (purchased separately) with United. We arrive from Cabo @ Denver 3:20pm. Our next flight departs Denver @ 6:47pm. Can just recheck our bags after we clear through customs? Is this were we also get our ticket for our next flight?


    No, you will have to take your bags to the United Check-In desk on the departure level. You can get your United boarding passes there.


  • arriving and departing/security check
    Oct 25, 2015
    Hello, I will be arriving to Terminal 3 this coming Wednesday 10/28/15 from the USA. I do not check luggage since I only travel with a carry on. After Immigration I will go to Meeting Point where my friend will pick me up. Where is this Meeting Point? And when I return to the USA from same Terminal 3 (with American Airlines) where do I get the bags that TSA provides for my lipstick creams etc.? Thanks


    I assume you're talking about Rome. The Meeting Point is right after you get into a public area after you go through customs. On your return to the US you will have to go to Terminal 5 to check in and go through security.


    Thanks for a prompt response! I'm flying back to USA in November from Heathrow. .will I have to go to Terminal 5 even though I fly with American? How long will it take to go to Terminal 3 after I am done with Immigration and Security? Would four hours be enough for the whole process? Thanks again!


    Oh, you're flying from Heathrow? Then yes, you will go to Terminal 3. 4 Hours is plenty of time.


    Thanks so much


  • Storage
    Oct 25, 2015
    My lady friend will be flying in from Johannesberg with five bags. Now, I have a Fiat 500 and don't have the space. Are their storage lockers somewhere that we can put her bags ?


    Small airports like that that don't handle many connections usually have storage lockers.


  • Claiming luggage
    Oct 23, 2015
    We will be flying from London to Vancouver then getting a connecting flight to Seattle. We are flying Aircanada. Will our luggage go on to Seattle or do we have to claim it first . Many thanks


    In Vancouver you will proceed directly to US Departures after arrival where your bags will be waiting for you to go through US Immigration and Customs Preclearance before your flight to Seattle.


  • connecting
    Oct 19, 2015
    hi I HAVE a connecting to miami is the luggage are transfert or i have to go to the baggage claim and check it again


    Where are you connecting from and to and what airline are you flying?


  • This a test
    Sep 8, 2015


  • This is a test
    Sep 8, 2015
    This is just a test


  • Please, please, please
    Jan 11, 2015
    I "tried" to fly out of Port Columbus on Tuesday with UA (terrible experience)...short story never left C'Bus and went home to GALENA, OHIO....took a direct flight on Delta (always exceptional) UA is saying they are going to send my bag back to Boston cause that is the destination airport....I AM HOME NOW IN GALENA, OHIO....can someone from UA or Delta baggage call my cell both have it...Claim# 968900....thanks to the first one that does!!! Name is Hill.


    This is not the airport or any airline's website. Nobody relevant will see this message.


  • enough time to change flights
    Jan 11, 2015
    Will 2 hours be enough time to pick up bags from a domestic flight (Jet Blue) and check in for an international flight (Delta) at JFK on a Friday afternoon?


    Barely. It depends on your JetBlue flight arriving on-time.


  • Baggage - Overnight connection EWR
    Jan 6, 2015
    January 10, 2015 flying YWG - YYZ - EWR arriving EWR on AC (United 8202) at 1035 PM. Connecting next morning January 11, 2015 at 9:04 AM to United 1040 travelling to AUA. All ticketed on United. I am aware of US immigration and customs procedures in YYZ. My question is - will my bags be checked through to AUA or will I need to gather them in Newark for the night and check them at United counter in the morning? Thanks, Jim


    You will have to ask the agent in Winnipeg. I'm guessing that they will only be tagged to EWR and that you will have to claim them there and re-check them in the morning.


    Thanks Zap! I appreciate your quick reply. Jim


    Jan 6, 2015
    I left my laptop on delta flight 46 from Tel Aviv to New York City (JFK)...please helpt


    You need to contact Delta.


  • Lost luggage
    Jan 3, 2015
    How do I contact baggage claim concerning lost luggage?


    You need to contact the baggage hotline of your airline.


  • baggage when connecting flight?
    Jan 2, 2015
    for my flight I have one layover. When I get off the first plane, will I have to re check my baggage and keep it with me or will the airline move my baggage onto the second flight for me?


    It depends what airlines you are flying, whether you bought your tickets together or separately, where you are connecting, and whether your first flight is international or domestic. Answer those questions and I can answer your question!


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