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  • Re-check baggage
    Jun 9, 2014
    My grandson & I are flying from JFK to AMS then to NUE. Do we have to claim our luggage & re-check it in? We will be flying KLM airlines. We have a 1 hr layover.


    Yes, if your first flight is on-time that should be enough time.


  • do I have to check out my bags and go through immigration check
    May 25, 2014
    my flight is from bombay to STL united airlines, I have 2 hours layover in EWR. and have to catch United flight from EWR to chicago and then to STL. do I have to check out my bags in EWR and go through immigration check and check in again?


    Yes you need to go through passport check/ pick up bags; go through customs clearance & re-check-in bags. Note that United Airlines uses TC for its domestic & international flights - arrivals & departures, and Terminal B for some international arrivals - meaning you could arrive at either TB or TC. (United Express uses both TA & TC for its domestic arrival & departures). The AirTrain connects all 3 terminals of EWR, but in the unsecured areas - if you need to switch terminals, you will need to go through security check first at your departing terminal. Make sure your bags are tagged for ALL airports with their Airport Code. For your Chicago (O'Hare of Midway?) connection, I suggest you open, (ORD is O'Hare; MDW is Midway) then click on 'Terminal Map' under 'QUICK LINKS', and scroll down to the detailed text.


  • Will I need to re-check my luggage?
    May 21, 2014
    I'm flying SFO to SEA via Alaska Airlines, with a 2 hour layover. I then fly SEA to KEF (Iceland) and another layover/plane change in KEF to my final destination in AMS. Will I need to re-check my luggage at SEA and will I have enough time to do so? I purchased the entire trip with Iceland Air.


    Make sure your bags' tags indicate all 4 Airport Codes; they will be transferred automatically. While Alaska uses Satellite North (N gates), and C & D gates, Iceland uses Satellite South (S gates). I suggest you open then click on 'Terminal Map' under 'QUICK LINKS', and scroll down to the detailed text. (At Iceland you need to go through customs clearance & re-check-in bags.


    Actually, the KEF airport allows sterile international->International connections so you will not go through passport check or claim your baggage there. If you purchased all your tickets together the bags should be checked through to AMS and that will be the next time you see them. If purchased separately you will have to claim your bags in SEA and then re-check them with Icelandair in SEA.


  • ANA flight - 2 questions
    May 18, 2014
    Hey all! I have an upcoming trip, from GSO (NC) - MIA (Ph), via O'Hare & Tokyo. All flights are with ANA but GSO - ORD is operated by GOJET AIRLINES DBA UNITED EXPRESS and the ORD - NRT is on United Airlines. My questions are: 1. Can I request - or will ANA do so proactively - that checked luggage be automatically forwarded, from departure to destination? 2. The layover at NRT is only 1 hour 20 minutes. Is that easily done? I'll go ahead and add an "optional", extra-credit question. Any suggestions on what to do, my first time in Chicago, with my 6 hour layover? Thanks in advance.


    You will check-in with United in Greensboro, ANA does not fly there. On your way there, you will not have to touch your bags again until you get to Manila. You should be able to make your transfer at NRT if your first flight is on-time. 6 hours isn't really enough time to do anything. You could take the Blue Line to downtown (recommend the Clark & Lake station) and walk around for an hour. The commute between the ORD and the loop is about an hour each way.


  • do I need to re-check my luggage?
    May 17, 2014
    Hi, I am traveling from Knoxville to ORD with American Airlines and will then be flying from ORD to Vancouver,BC with United--will I need to collect my luggage between these two flights? I have 2 hours of layover time and am wondering if this is enough if I have to pick up my bags between flights...


    At ORD, you arrive at Terminal 3 and depart at Terminal 1 and transfer either by connecting tunnel or using the ATS train stopping at upper level. In both instances you need to go through security check at T1. If you bought both flights on one ticket, bags will automatically be transferred. If not, you need to check them in which would make your time frame extremely tight.


    samay is incorrect - you can walk from T3 to T1 inside security. However, if you have to claim baggage you will have to exit security anyway, so you should take the ATS train or walk along the curbfront. If you purchased tickets together the bags should be transferred automatically.


  • Virgin America Airlines
    May 4, 2014
    Does Virgin America have a baggage transfer service even if my flights are not connected?


    It depends on the airline you're transferring to. Here are the airlines that Virgin America transfers baggage with -


  • Virgin lost property
    Apr 29, 2014
    Cant contact the Virgin domestic L&F centre for an urgent case, gave an e mail address that only Einstien could follow......


  • Short time, to get to my next flight
    Apr 17, 2014
    Hi I really need some help. I am arriving at Chicago airport at 6.25pm from London. I will arrive in terminal 5. Do i have too pick up my luggage and check it in again? And my next question is... My next flight will fly at 8.15pm at terminal 3 . Will i make it? I am so scared that i will loose my flight...


    Yes, you should have enough time. You will clear US Immigration, claim your bags, go through US Customs, and then you can re-check your bags immediately afterwards. You will then take the ATS Train to Terminal 3 and go through security and to your departure gate. I assume you're flying American?


    Yes, i am flying with american airlines from Chicago to L.A i think.. But with british airways from Norway to London and to Chicago :) and is it easy to find my way to the different places:)?


    It's not too hard. You will be funneled towards immigration upon arrival and the re-check desk is pretty well marked. Then you follow the signs to the ATS train to Terminal 3.


  • American check a bag or not to check a bag...
    Apr 15, 2014
    I'm ready to purchase a RT ticket through American Airlines online. They offer the chance to add a checked bag on to the price of my ticket, however I'm not yet sure whether I want to check a bag or just go with carry-on. If I do not select the "check a bag" option while purchasing my ticket, can I still decide to check a bag later on and pay for it there at the counter on the day of my flight? Or will it be too late because I didn't purchase this option at the time of purchasing my ticket? If I CAN decide later to check a bag, is there any advantage to doing it online vs. day of / at the counter? Many thanks-


    Yes, you can pay for the checked bag during online checkin or at the counter. Checked bag fees are the same on AA whether paid online or at the airport.


  • Status on my confirmation
    Apr 9, 2014
    I noticed on my Delta e-mail confirmation of our tickets that our status was confirmed but when I look at the receipt on their website the status saids open. Can you explain what that means? We are paid in full and have selected our seats. Just want to make sure everything is a go for our trip.


    If you were shown as confirmed you should be confirmed. You could call Delta to check, though.


  • Lost Fit Bit Chip
    Apr 9, 2014
    Connected through Charlotte last night and lost a fit bit chip. small computer chip about 1" long on flight # 2755 or #2069. sitting in seats in rows 4 or 8.


  • Rechecking Luggage?
    Apr 8, 2014
    Hello, I am flying American Airlines from Green Bay to Ohare, and then transferring to Turkish Airlines. The tickets are not booked separately. Will I have to recheck my luggage, or will it be checked all the way through to Istanbul? Thanks.


    American and Turkish have an interline agreement, so American should check your bags through to Istanbul in Green Bay, if so, you will not have to deal with them in O'Hare.


  • Do i have to claim my bags and recheck ?
    Apr 8, 2014
    I am travelling to Orlando through Jfk for a 2 hours transit , with a one ticket reservation all Air france the two connections , do i have to claim my bags and recheck even when not booking an American domestic airways ?


    Any time you go through US Immigration, you have to claim your bags and re-check, therefore, if you are entering the US at JFK, then you will have to claim your bags and re-check there. However, if you are leaving the US through JFK and flying in from a domestic airport, then you do not have to claim your bags in JFK as you will not be going through immigration in JFK.


  • lost baggage
    Jun 8, 2014
    be very careful not to check your bags with US Airways and Philadelphia airport. My bag is completely gone. Seriously believe it was stolen and told airline baggage claim the same. Even went so far as to file police report for theft. Bag is still gone and no one seems to care.


    KLM lost one when we arrived in U.K. that postponed our trip to Spain. now we are back in Canada SAME THING!! so frustrated ,your right not one of them care anymore ,very disappointed with K.L.M.although all the same now.many gifts form all over U.K. and Europe which is always difficult to remember, jewellry etc.all we wanted is our stuff back.just to let anyone else know. I will carry all I can now in future, I sware they know exactly what has happened after 2dys. they dont care your right..


  • Carry on luggage
    Apr 4, 2014
    I'm trying to find out if my carryon is an approved carryon for Delta. I've measured it and it is the size that is on their site but I've heard that sometimes it's up to the people that are working and if it's close they'll make you check it. Is there a way I can be positive that my luggage will work?


    If it's under the sizes listed on the website you'll be OK as that means it will fit their sizer. They routinely let oversize bags on. The only way you may be asked to check is if there is no more room left in the overhead bins.


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