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  • witch terminal do I take from thunder bay to chicago then orlando flor
    Oct 11, 2013
    can you tell me witch terminal will I arrive from thunder bay to chicago then in chicago witch terminal do I have to take to board flight to orlando florida,and were do I pass customs for my luggage,concern my first time flying.


    Thunder Bay Aport (YQT) is a small airport with no U.S. Customs clearance. Therefore, on arrival at Chicago Airport (which one: Midway MDW or O'Hare ORD??) you need to go through passport check, pick up your checked bags, go through customs & re-check-in your bag before proceeding to your connecting gate. I suggest you open (or mdw), then click on 'Terminal Map' under 'QUICK LINKS', and scroll down to the detailed text. You Arrival at, and departure from, the Airport depends on the airlines you take.


  • Lost iPod & red ear buds
    Sep 21, 2013
    09/20/13, UA Flight# 3888 from Cleveland to Kansas City, landing at 10:00a.m. window seat 15A. left it in the magazine seat back. Don't hold out much hope. Welcome any ideas. United has been less than helpful!


  • United ExpressJet carry on
    Sep 18, 2013
    I will be traveling on a United Express Jet EMB135/145 plane from Charlotte to Albany with a 25 minute layover/change in Cleveland.I do not want to check any bags.I have a 21 inch rolling carry on and have purchased upgrade to premier boarding.Will my bag fit in the overhead bins? I will have multiple meds and a cpap machine in there so I do not want to be separated from my carry on at any time.


  • Baggage Transfer
    Sep 17, 2013
    I've heard ppl say that you have to collect your baggage and re-check it into your connecting flight. Does anyone know if this is true? I'm going from an Air Canada flight (operated by United) to another United flight)


    If arriving from a U.S. Airport, or from a Canadian Airport with U.S. customs clearance, your bags will automatically be transferred.


  • Lost journal I wrote about my son's life since birth brown hard cover
    Sep 14, 2013
    I lost a book that means the world to my little boy while flying AA on Aug 25 2013 through DFW. I wrote in this book about the important events of his life and would give a reward to anyone who finds it. It is brown with a hard cover with lots of writng on every page and had some cards and picutres stuffed in in. Please call 850-281-2206 if found.


    At DFW, AA uses Terminals A, C & D with corresponding gates. (American Eagle uses B & D). Lost & Found at DFW: 1. American Airlines Lost & Found is at Terminal C, inside security across from gate C2; tel. 972-425-2465 or email 2. Travelers Aid is handling some Lost & Found inquiries: (a) Terminal B office, upper level, outside of security, closest to B25 entry; tel. 972-574-4420; (b) Terminal D office, on lower level in the D15 baggage claim area, outside of security, tel. 972-973-5050.


  • Left Baggage
    Sep 9, 2013
    Is there a left baggage service at JFK? If yes, how doest it cost for 1 piece?


  • TSA neglagence
    Sep 1, 2013
    My baggage was gone through then left opened for many of my items to fall out including my hard "drive". Thanks TSA for a job well done next time I will be taking a carry on to get around your ignorance. Im sure you can find some more of my items scattered from Houston to Norway.


  • Airline dropped my flight, arriving ale, any compensation?
    Aug 30, 2013
    I planned a trip with a connection in Miami and arriving st Thomas at 330 pm. From there I catch a ferry and arrive to my villa. But now American Airlines has dropped my afternoon connection and I will not arrive until evening at 1030pm. So now I cannot get tommy destination that night because the ferries are done. I will now have to move my flight forward a day and spend the night on st Thomas to catch a ferry the next am. Should American comp me for the one night hotel stay?


  • Baggage Checked vs Connection Procedures
    Aug 25, 2013
    Will fly from Sacramento (SMF) to Orlando (MCO), with United Airlines, with a 1h10 connection in Houston (IAH). I'd like to know if, at SMF, my baggage will be checked directly to MCO. In this case, I can proceed directly to the gate, at IAH, assigned to MCO. But, if I have to take the baggage from the luggage claim and check it in again, maybe 1h10 won´t be enough time to catch the second plane. Look forward someone to give me a tip. Thanks.


    If your connecting flight to Houston is also on United, or if you booked all flights on one ticket, or if your connecting airline operates on behalf of United ('operated by XX Airline') - your bags will be transferred all the way to Houston.


  • Getting to baggge claim
    Aug 24, 2013
    arriving sea tuesday morning on alaska airlines - how do i get to baggage claims?


  • Lost kindle fire on flight US airway 751 on aug 22 coming from phl
    Aug 23, 2013
    I have left my kindle fire on seat 11F on flight 751 uS airways coming from Philadelphia to Charlotte on Aug 22, 2013 arrived at 6:03pm. Please call me at 609-937-1464 if you find it. Thanks.


    You should contact your airline.


  • question
    Aug 21, 2013
    for domestic flights at sfo,are there separate baggage claims at each terminal ?




  • United Airlines - worst service ever
    Aug 16, 2013
    Please, never fly with United Airlines. Terrible company. They messed up with our luggage. First when my sister wanted to pay for her baggage they did not receive a cash or foreign debit cards. And while she was trying to handle this they sent her bag to another city. We made a report for delayed baggage, but the tag on the bag came off. So they did not know where to send the baggage. They said that they put the tag back but we could not see it. The baggage customer service is rude, they were lying all the time that our bag is coming soon. It's been a week and we still can not get our bag.


  • Short connection between Delta flights
    Aug 16, 2013
    Hello, I have a flight with Delta arriving at JFK from Minneapolis at 15:10, and then an international flight from JFK to Moscow at 16:10, also with Delta. I will have both luggage and carry-ons. Will I have to pick up my luggage between my domestic and international flights, go through customs at any time before my arrival in Moscow, and do you think an hour is enough time to make the connection? I need to know if I should change my flights again, as my original flight path was already altered due to previous flight cancellations. I've never been to JFK before, so I don't know how long it takes to get between terminals.


    Delta is now using two Terminals at JFK - T2 & T4. Most likely your domestic flight will arrive at T2, where you are being shuttled via Delta Bus from gate-to-gate to T4. Only international arrivals at the U.S. need to go through passport check, pick up bags & go through security check. You have enough time for transfer.


  • Horrible baggage service in EDI
    Aug 3, 2013
    We flew from Montreal to LHR with Air Canada AC864 and continued with Virgin Atlantic to EDI on Aug 01. On arrival we missed 2 bags out of 3. We were told that one of them is in LHR and will arrive later the same day. The other one was not found. We were waiting for the first bag in the hired flat for 2 days - although it was already in EDI and with the delivery company as we were informed by VS baggage service agent. Finally the bag was delivered (without calling in advance) on 02 Aug 2013 at 4.30pm only. The courier claimed that he has not had the right address although the correst address was clearly marked on the bag itself in two stickers attached by the vs baggage services. The second bag was found only after I called Air Canada SuperElite service. It arrived in EDI this morning (03 Aug 2013) and I have no information when it is going to be delivered. I called your baggage services 3 times today, every time spending 10-15 minutes on hold and paying mobile phone tariff for it. Your agents could not tell me when the bag is going to be delivered, so I am sitting in the flat and waiting for the delivery lest I miss the delivery. Nobody from delivery company ever contacted me although I left UK mobile phone number and have been waiting for the call all day. My family is in Edinburgh for 5 days vacation. 3 days of them we spent without at least one of our bags and I was sitting and waiting for the delivery of the bags all the time instead of vacationing. You baggage service indifference and neglect wasted a lot of my time and energy. Another thing - your website service for lost bags at is absolutely inadequate and ineffective. There no updates on site as to actual situation with the bags. E.g. one bag has been delivered already but the site has no information on this. Summing up, your service has been disastrous. I never thought that I can be treated this way by any airline. Are you going out of business? Why are you so careless about what customers think and tell about you? Shameful service!


    Note that this website does not belong to Virgin Atlantic or the Edinburgh airport. It is unlikely that anyone from either of those entities will see your message.


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