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  • Carry on luggage
    May 23, 2016
    Hello, are epipens allowed to go in my carry on bag? Thanks!


    Yes, all medications are.


  • PHX to MNL
    Aug 30, 2016
    I am departing from PHX to MNL and my connecting flights are PHX - LAS then LAS - SEOUL ( ICN) then SEOUL ICN - MNL. And I am flying AA and Korean Air. Do I need to claim my baggage when I arrive LAS and recheck in or my baggage will be transfer and i will pick up at my final destination. This is my first time at LAS and Im not familiar with the terminals and where to go. My flight arrives at LAS at 21:31 and departs at 23:50 going to SEOUL. Is this enough time for me and my kids to make it to our flight ? I am really worried about this esp I am going to travel with my kids. Please advise. Thank you so much!!!


    Did you purchase two separate reservations or are your AA flights and Korean flights on the same reservation?


    I purchased tickets through Korean Air website and only one reservation


    Then you won't have to worry about your bags in Las Vegas. Just take the train directing you to the United Baggage claim that will take you to Terminal 3-E gates where your Korean Airlines gate will be.


    Thank you so much!!!


    I am flying in from Glasgow on Thomas Cook Airlines arriving 12.05pm and flying on with Southwest Airlines. Will I be able to drop my bag after customs at some baggage re-check desk.It will only have Thomas Cook Airlines sticker and not Southwest Airlines.?


    You will have to take your bags with you on the shuttle bus to Terminal 1 to check them with Southwest and then go through security in T1. Southwest has no presence in T3 where you arrive and does not interline with any other airlines.


    Thank you for your most helpful information. Is it easy to get luggage on shuttle bus.I am oldish 81 but reasonably fit.Would taxi be possible to Terminal 1 from Terminal 3.


    You cannot take a taxi between terminals, you have to take the shuttle bus. It is equipped to handle baggage.


    Thank you again for all your help.Look forward to visiting the good ole USA again


  • Baggage transfer
    May 22, 2016
    I have a single ticket from Dubai to Aruba via Boston. I am flying on Emirates from Dubai and JetBlue from Boston. My baggage will be directly checked in till aruba. I understand that I have to collect my baggage at Boston, clear immigration and customs. After that where can I transfer or re check in my baggage. Where is the transfer of baggage desk located.


  • Customs and bagge
    May 21, 2016
    I am flying into CLT from Grand Cayman then changing planes to fly to Houston. Do I need to get my bag that I checked and go through Customs then recheck my bag again before I board my flight to Houston?


    Yes, you will have to go through US Immigration, claim your bags, go through US Customs, re-check your bags at the re-check desk, then go through security and to your departure gate.


  • Check in and shop
    May 17, 2016
    Can I check in luggage and leave the airport to go Vancouver for a quick shop? How early can I check in westjet flight from Vancouver to gatwick?


  • Edmonton via Vancouver enroute to Honolulu
    May 17, 2016
    I have 90 minutes from time of flight arrival in Vancouver from Edmonton to go through US Customs/Border that enough time & do we need to collect our baggage and go through security again? Thanks so much!


    Yes, that should be enough time. Yes, your bags will be waiting for you in US Immigration and customs preclearance if they are tagged through to Honolulu.


  • Portable mini fan with lithium batteries
    May 17, 2016
    Can i put in my checked-in luggage to LAX 6 pieces mini portable (hand held - Portable Mini Desk Fan Small Quiet Battery Operated Fan Rechargeable 3 Speed Personal Electric Table Fan for Home Office with Usb Charge Cable .


    Lithium-Ion batteries must be carried in your carry-on.


  • Delta flight
    May 19, 2016
    Hi! I will ever going from MCO to Ghana passing through JFK. I have some checked bags. The flights are same reservation and same terminal. Once I reach there, do I need to recheck my bags, or can I just go to my next gate and wait?


    You don't have to do anything with your bags in JFK.


    Ok, so I just go to my next gate?


  • Delayed baggage
    May 15, 2016
    When flying in to Houston our baggage was delayed. British Airways could now tell us that our baggage has arrived at the Houston Airport. When we call the United Airline Baggage Resolution Center, the automatic voice tells us that the baggage is out for delivery. But the online tracker says they haven't got our baggage yet. Is there anyone to call who can let us know what's going on? When can we expect out baggage?


    You can call British airlines about it or find the number for that company's lost baggage center.


  • International Flight, Dog goes to Chicago, I connect to Cleveland
    May 11, 2016
    I am traveling via Austrian Airlines from Vienna (VIE) to Cleveland (CLE) with a connection in ORD. I have a 3 hour layover in ORD. My dog Buster will be staying with some friends in Chicago while I am in Cleveland and they will pick him up at ORD. I have three questions: Will l have to leave through customs to pick up Buster and take him out to meet my friends? Will I also have to pick up my luggage when I pick up Buster or will my bags be automatically transferred to my connecting flight? Will 3 hours be enough time to accomplish this? Thanks! TAC


    YOu will have to go claim your bags to go through customs whether you are connecting or not. You should have enough time.


  • AA to Korean Air
    May 10, 2016
    I travel from MSP to BKK (Thailand) i have 4 hours layover in Chicago (ORD) and i booked the flight serpent from MSP to ORD which is American Airlines. my questions is do AA going to transfer my bags to BKK? or do i have to pick them up and check them again? And if i have to pick them up how do i bring my 3 big luggage and a golf bag to T5 to check in for Korean Air flight to Thailand? HELP PLEASE!!!


    Did you purchase two separate reservations or one reservation? If it's two separate reservations you will have to get a cart to take your baggage from T3 to T5 on the ATS Train.


  • Transit on Different Tick/ Airline and Layover 24 hrs - Baggage ReChec
    May 9, 2016
    I am travelling from Mumbai to Amsterdam on Jet Airways and Amsterdam to St. Maarten on KLM. I bought separate tickets for the journey. The connection time/ Layover is exactly 24 hours and hence booked a cabin with Yotel for overnight stay. However, what I understand is I would need to collect my check-in bags at the belt and re-check them again since the time between the flights is more than 12 hours. My concern is would I need a transit visa for this procedure? I hold Indian Passport and a Visa for St. Maarten. Or is there any other solution to this? Can Transfer Desk at Schipol Airport where I will go to collect the Boarding Pass for next flight help check-in the luggage?


  • ERJ-135/140/145...WHY?
    May 10, 2016
    Why does the ERJ-135/140/145 even exist? No space to store your stuff, gate check for all standard carry-ons, shakes like crazy when flying.... Why are these planes still flying?!


    They're not that old and they're better than nothing and in most cases, better than a propeller plane.


  • Missing baggage and not feedback for it since almost a week
    May 7, 2016
    My bag is still missing, tag number is 6006985074, it was supposed to be arriving 4 days ago and the company here said its located in CDG but we don't know why they don't send it with any flight coming to cairo!! Flight was on the 3rd of May AF0508 Please advise as its so frustrating


    I'm sorry this happened, but nobody on here can help you with this. This is not the official website of Air France, CDG, or any other airline or airport.


  • Baggage
    May 6, 2016
    Hi I'm flying from Phl to iah -iah to mbj will I have to pay fir baggage again or will it go straight to mbj ??


    You will not have to pay for your baggage again in Houston. It will go straight to Montego Bay, assuming both flights are on the same reservation.


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