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  • Curbside @ Detroit Metro
    Apr 30, 2016
    My husband and I are first time travelers. We are flying to Florida out of Detroit Metro in July and we don't know how to do curbside check in. We are both American Express Delta Gold card holders, so we both get free luggage so no payment will be required. Are you allowed to park when dropping off the luggage? Will the valets know not to charge our cards? How do we both do curbside check in if they won't let us park at the drop off? Any and all help is really appreciated!


    Curbside check-in is intended for people coming from parking shuttles or from taxis or car services. I suggest parking at an off-site lot such as Qwik Park or Airlines Parking and then taking their shuttle to the terminal.


  • a
    Apr 30, 2016


  • Lost Phone
    Apr 29, 2016
    black case, DIsney World card inside case


  • Checked baggage, car and hot tub parts
    Apr 29, 2016
    I've flown to S. America from LAX with car parts before. Most of the time they are all there when I arrive, sometimes not. My family asked me to bring this hot tub heater in my checked baggage. Do you think that I'll have a problem?


    Considering that it's pretty small and light and doesn't look valuable it shouldn't be an issue.


  • Baggage and connection in Pearson
    Apr 29, 2016
    I will be flying from Montreal (YUL) to Abu Dhabi with a connection in Toronto Pearson. I made the flight reservation with Etihad Airways, but the ticket indicates that the first segment (Montreal to Pearson) will be operated by Air Canada. My question is the following: do I need to get my baggage in Pearson and re-check it with Etihad? Thx!


    Since everything is on the same reservation you don't have to do anything with your bags in Toronto.


  • Lost iPhone 6 Plus
    May 11, 2016
    Hi, I lost my silver color ihhone 6 Plus that was in my back pack on Mar 13th evening. It was taken from my backpack and had a clear case. I was leaving that night from EZE airport by Aerolineas 1302 flight. Please let me know if anyone finds it.


    Please tell the airport police and you need to know the IMEI number to be able to track it... I lost my phone in Norway and told the police, but since i didn't keep the IMEI number i never got it back.


  • Do I have to get my own bag?
    May 12, 2016
    So I'm flying home from Rome flying AC and then I am headed to the US flying AA. So I know I have to change terminals but my question is can I have a friend who is coming back from Rome with me get my bag from the carousel or do I HAVE to pick it up myself? I do not plan on taking it onto my US destination. The tickets were purchased separately.


    The bag bay be sent to the US and not available for pickup.


    My tickets are completely separate so my bag will not be continuing. But is someone else from my flight home from Rome be able to get my bag to take home and me continue onto the other terminal without collecting my bag.


    Yes, it's possible, but if they are pulled aside by Canadian customs they'll have a lot of explaining to do as to why they have somebody else's bag.


    Speed things up. Allow 2 checked bags up to a certain weight limit at no charge. Allow ONE carry on bag that will fit under seat at no charge. Charge HIGH FEES for any additional carry on items.


  • Model of Airplane
    Apr 27, 2016
    Hey all I need some help figuring out what model of airplane I will be flying on. I am leaving Boston for Istanbul on flight TK82. I think I will be on an A330 per the airlines webpage, but I cannot find the right model. I have been offered seats 21A, 24D, and 6G at various times by the airline itself, yet none of the three 330 seatmaps I have looked at have those three seats in them. Each of the three maps (the 330-332 Versions 1&2 and the 330-333) have only two of those three seats on their seatmaps. So, I'm at a loss at exactly what kind of airplane it will be. This information is crucial if I am to get the best seat available, rather than waiting until I'm at the gate and hoping for the best. Has anyone actually seen this plane or flown on it and know precisely what model it is? Thanks for the help.


    The flight is operated by an A330-300. As far as I know, Turkish only has one seat map for the A330-300. I don't know why you were offered 24D.


    Thank you for the information. Much appreciated!


  • Porto to Lisbon
    Apr 29, 2016
    I am thinking about flying from Porto to Lisbon. My flight from Porto gets in @ 8:35AM & flight to the US, leaves @ 10:35 AM my question is do I have to go through security again, TSA etc after I collect my baggage, will I have enough time between flights because of the flight from Porto being domestic & the US flight International. Do they both arrive & leave the same terminal. Just need to know before making reservations.


    That is plenty of time. If both flights are on the same reservation you don't have to do anything with your baggage or go through security. All TAP flights are in Terminal 1, both domestic and international. You will just go through Schengen exit passport control in Lisbon which is a very brief process.


    Both flights are not on same reservation. I will be flying in from Porto on Portugal Air, collecting my bag & then flying to US with AA. So I'm assuming I have to check in with AA & then go through security. I have a global security clearance so I'm also assuming that will be quicker.


    Any answer to the above question. Thanks


  • Transit
    Apr 27, 2016
    i have a flight from London to Lima with a 2 hour 55 min connection, I'm really concerned that this won't be a long enough connection time. so i spoke to my travel agents ho supposedly spoke to the American airlines who said we won't have to go through immigration and collect our bags is this incorrect?


    You will have to go through US Immigration, customs, and security, but you won't have to collect your bags. You have plenty of time.


  • Suitcase From Dublin
    Apr 26, 2016
    Is there an unclaimed bag in the airport that arrived from Dublin 25th April 2016? It has a blue label reading "THIS IS NOT YOUR BAG". It was taken by mistake from the airport bus and the passenger's own bag is still in Newry Northern Ireland.


  • custom
    May 6, 2016
    I have flight from Calgary to Huston, Huston to Doha and Doha to Ahmadabad. Do I have to pick up luggage in Huston for custom or it will straight to go to Ahmadabad India? Same coming back have flight from Ahmadabad- Dona- Huston- Calgary. Do I have to p/u luggage in Huston or will go straight to Calgary?


    What airlines are you flying? Are all tickets on the same reservation? On your flight from Calgary to Houston you will pre-clear US Immigration and Customs in Calgary.


    From Calgary via westjet nd Qatar from Huston. And coming back Qatar upto Huston nd westjet from Huston to Calgary.


    As I said, you will pre-clear US Immigration and Customs in Calgary. If your bags are tagged through to Ahmedabad then all you have to do in Houston is take the Skyway train from your arrival gate in Terminal A to your departure gate in Terminal D. On the return you will have to go through US Immigration, claim your bags, go through US Customs, re-check your bags, and go through security.


    My husband will have about two and a half hours in Huston coming back do you think it's enough for us custom nd immigration to get connecting flight for Calgary?


    Yes, that should be just enough time if everything goes perfectly.


  • Flying Syd Australia to LAX then Chicago
    Apr 22, 2016
    Hi, I wanted to bring some food goodies to US friend like Tim Tams and Lollies(candy). I'm flying United both flights and they say on their site bring it in carry on. Then I've read on other sites that all food has to be tossed when leaving plane. Can someone tell me do I put food gifts in Checked or carry on bags, as I'm a first time flyer. Also can I bring food from home to eat on plane,just sandwiches snacks(non liquid) as United has given me 2 different answers.


    You can bring nonliquid food with you to eat on the plane. You can bring packaged food into the US in either your carry-on or checked bags.


    Thanks for that. Finally a straight answer.


  • Lost iPad
    Apr 21, 2016
    I lost an iPad on the Sunday 17/04 flight SK0541 to Manchester - I have check at the Manchester end but there is an outside chance it might have gone back to Copenhagen


  • Connection at Pearson before San Jose
    Apr 21, 2016
    I'm flying from Vancouver to Pearson and have a 2 hour layover before my flight to San Jose. Will I have to recheck my baggage or just go through customs at Pearson? Both flights are Air Canada.


    I assume you are flying to San Jose, Costa Rica. In that case all you have to do in Toronto is go from your arrival gate to your departure gate. There is no Canadian customs when leaving Canada.


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