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  • switching from carry on to checked luggage
    Jul 28, 2014
    After purchasing tickets with carry on luggage, I changed my mind. How do I switch it to checked luggage? Flying Frontier.


    Every airline is different - if you just bought your ticket airlines in the US are required to allow you to cancel for free within the first 24 hours, then you could buy the same ticket but with a checked bag. Otherwise you may be out of luck as those bag fees are non-refundable. You'll either have to go with a carry-on or pay the checked bag fee as well. If you decide to pay the checked bag fee, you can do so during online check-in for your flight.


    Thank you.


  • recheck my baggage
    Jul 23, 2014
    i am comming to chicago by by united airline, i have 3 hours, and have seprate ticket to go to india by air india, will i get help of sky cap at terminal 1 to take my luggage to terminal 5


    No, you have to transfer the bags yourself via the ATS train. You also cannot bring carts on the ATS train. Therefore I don't recommend you bring along more baggage than you can reasonably carry yourself.


  • Can I re-check-in my bag right away during a long lay over at ORD?
    Jul 14, 2014
    Hi, I'm comming from Duesseldorf, Germany with Lufthansa and have my next flight next day with Air Canada (operated by United) to Vancouver. I reassume I have to claim my lagguage, go through US Customs, etc. The question is: will I be allowed to re-check-in the bag just right away after all the security procedures and go sightseeing with cabin lagguage only?


    Since the flight is the next day you won't be able to re-check it yet.


    thank you. the fact, that I have all my trip on one ticket doesn't matter here?


    Yes, you usually just can't tag bags through on overnight connections.


  • Do I have to go through US Customs?
    Jul 12, 2014
    I have a flight From Rome to Toronto with a connection flight through JFK. Do I have to pick up all my luggage's again and go through US Customs and check them in again? I don't know the rules for these. Thank you for your services!


    Indeed you need to - all international arrivals at US Airports go through passport check, pick up bags, go through customs clearance, and if continuing their journey, re-check-in their bags where indicated and take the 'Airline Terminals train' to their connecting terminal, where they will have to go through security check before continuing to their gate. I suggest you open then click on 'Terminal Map' under 'QUICK LINKS', and scroll down to the detailed text.


  • Luggage
    Jul 14, 2014
    I will be travelling to Manila Philippines coming from Edmonton but i have a 12 hour lay over in San Francisco. Do i need to collect my checked in luggage? Can i go out to explore san fran during my lay over?


    Is your layover during the day or at night? Were your tickets purchased separately or together? What airlines are you flying?


    Day layover... We bought the tix online thru searstravel.. The airline will be aircanada.. Thank you!


    Air Canada does not fly from Edmonton to LAX or LAX to Manila, please double check your itinerary.


    My trip itenerary is Edmonton to San Francicso which is Air Canada and San Francicso to Manila and that is Philippine airlines. I was just asking if do i need to collect my checked in luggage for my 12 hours day layover. Thank you!


    Air Canada does not fly from Edmonton to San Francisco. That flight will be operated by United. Yes, you will have to claim your luggage, the Phillipine Airlines counter will not re-open to check your bags with them until 4 or 5 hours before the flight.


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