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  • Missing Items
    Nov 15, 2015
    My mother isn't one to post these sorts of things, so I thought I would do this for her. She recently came back from Italy after visiting her parents. On the way back they lost her luggage. We just got it back today, and she could already tell it had been searched because the clothes were disheveled. She was looking through to make sure everything was there, but finds a few missing items that ARE allowed past customs. She discovers that the Parmesan cheese she brought back was missing, as well as bakery items from a bakery that he aunt had picked up for her to take home. The olive oil she had taken back was in the bag that the bakery items were originally in. Also, as random and odd as this is, she is also missing one pack of tissues that she had brought from the United States. This is very upsetting and annoying to her, so I thought I would share.


    Side note: sorry this isn't a question.


  • connections and baggage
    Nov 15, 2015
    I got a flight starting from Cincinnati CVG to Chicago ORD to New Delhi DEL to Ahmadabad AMD CVG-ORD-DEL-AMD the flight is all on the same reservation/itinerary flying Delta to Chicago and then switching to Air India for the rest of the flight. My question is, will the baggage go straight to my final destination AMD, or will i have pick them up at Chicago and recheck them in at Air India? and same question for Delhi, will I have to collect them and recheck them in for the domestic flight from DEL to AMD?


    CVG-ORD-DEL-AMD, just to clear up any confusion if any.


    Yes, since everything is on the same reservation your bags will be tagged through to Ahmedabad in CVG and you will not have to claim them in Chicago. You will just have to go from Terminal 2 to Terminal 5 on the ATS Train, get your Air India boarding passes if Delta isn't able to issue them in Cincinnati, and then go through security. You will have to claim your bags in Delhi to go through Indian customs.


  • Three hour layover in DUB with checked bags
    Nov 12, 2015
    Hello. On December 12, I have an international flight with Aer Lingus from San Francisco to Dublin. There is a three hour layover at Dublin, and then I have another flight with Aer Lingus from Dublin to Edinburgh (booked on a SEPARATE itinerary). I'm concerned about how busy it might be during this time of year, or the possibility of the flight from SFO being delayed. Is the three hour layover going to be enough time to retrieve my checked bags, go through customs and security, and check in my bags for the next flight?


    There's no need to ask the same question twice.


  • Delta connections dom to int at Seattle Airport
    Nov 10, 2015
    I am flying from Detroit to Seattle on Delta and then have a 1 hour and 13 minute connection time to fly from seattle to Victoria in Canada. Is this enough time to connect for me and my luggage


    Yes, that should be enough time. All gates in Seattle are connected inside security and you just have to go from your arrival gate to your departure gate.


  • ATL with layover on the way to Cape Town
    Nov 8, 2015
    We will be travelling ATL- AMS - Cape Town all on Delta KLM. Will we need to collect checked luggage in AMS upon arrival and recheck after customs, or will luggage be checked all the way and only need to go through passport control in AMS?


    No, you will not have to collect your baggage in Amsterdam. You don't even have to go through passport control in Amsterdam as you will not be entering the Schengen Area.


  • Regarding Baggage Claim
    Nov 6, 2015
    hi , my spouse and kid they missed the flight yesterday (05-Nov-15) from London LHR to ATL in British Airways. Now they started the same by today (06-Nov-2015) from LHR to ATL thru British Airways. please let us know how to claim the bag and from where I need to claim the bag??


    It will likely be in the British Airways bag office. The British Airways agents greeting the flight can help them locate it.


  • Skycap
    Nov 5, 2015
    Flying qantas to Sydney 10.30pm with 6 bags. Can we check them kerbside at 6.00pm before returning rental car? Are skycaps available to do this?


    There is no curbside check-in at the international terminal.


    Nov 5, 2015
    Hi, Flying with AA from Madrid to punta cana via JFK and MIA with a transit time of 11 hours in NY and 2 hours in MIA, do we need to collect our luggages from T7 re-check them again in T8? Also is there any chance leaving our laggages in T8 or checking them in advance and go for a small tour in NY ( by taxi) ? Thanks in advance for your help


    Btw, first flight is operated by Iberia, the second to MIA and the third to PUJ is operated by AA. Thanks ZAP


    AA does not use T7. Is your flight from Madrid operated by Iberia? If so then you can re-check your bags at the re-check desk in T7 after you clear customs as long as they are tagged through to your final destination.


    Thanks ZAP, so no need to go T8 to re-check the luggages, T7 would be fine once customs cleared. And please when do you think we need to be at T8 knowing that our flight is at 5:35? Thanks again ZAP, appreciate your help


    You'd want to be at T8 by about 4:15 PM, with traffic that means leaving Manhattan by 2:45 PM.


    Our flight is at 5:35 AM and we arrive the day before at 18:30PM. Hope it wont be hard to get a taxi from Manhattan at 2:00AM ? Thanks again


    Oh, then you won't be able to re-check your bags in T7 since the flights are on two separate days. You will have to take them with you and re-check them in the morning. Honestly you should just spend the night in a hotel near the airport. You can get taxis from Manhattan at 2 AM, however, you may have to call one. Also considering its so early, you really don't have to leave Manhattan until like 3 AM if you do end up going there (although it will probably be harder to find a taxi at 3 than 2).


    Thanks Zap, would it be possible to drop the luggages at AA terminal 8 luggage storage and collect them again at 3AM? Thanks


    Hi. Could we drop our luggages at T8 AA storage area at 8PM and collect them next morning at 4AM as we have a flight with AA? Thx


  • Boarding Passes
    Nov 3, 2015
    Flying from Phoenix via SFO to overseas. When I print my boarding passes online prior to departing Phoenix, will I be able to print my boarding pass for my SFO departure also? I have to exit security at SFO (arriving terminal 2) so I want to make sure how to get the boarding pass before going through security again. Thanks


    If both tickets are on the same reservation you should be able to print both boarding passes issued online or at the airport in Phoenix when checking in.


  • Clearing Customs at Minneapolis
    Oct 30, 2015
    I'm flying Calgary-Minneapolis-Delhi. I have only 1 hour connection time in Minneapolis. Will that be enough to clear customs ? Do I need to clear customs, collect baggage and again re check in ? Thanks


    You will pre-clear US Immigration and Customs in Calgary. All you have to do in Minneapolis is go from your arrival gate to your departure gate.


  • Delta flights , Phoenix-USA-->Minnepolis-USA-->AMS--->Delhi-India
    Oct 30, 2015
    If i check-in bags at Phoenix for India, then do i have to do baggage claim at Amsterdam and then again check-in for Delhi-India? If yes, then would 1h20m be sufficient time to do that?


    If all tickets are on the same reservation you will not see your bags until you get to Delhi. You have enough time in Amsterdam, all you have to do there is go from your arrival gate to your departure gate.


    Oct 28, 2015
    Will be flying in from Montego Bay to CLT by American Airlines at 4:30pm. Flying back out at 5:50 to ATL by American Airlines. Will I need to claim bags and recheck and will this be enough time?


    Yes, in Charlotte you will have to go through US Immigration, claim your bags, go through US Customs, and re-check your bags at the re-check desk then go through security. The minimum time to do this is 90 minutes and your itinerary only gives you 80 minutes. It will be difficult if you don't get changed to a later flight to Atlanta.


  • sfo to yyz, dallas connection
    Oct 27, 2015
    I'm flying from SFO to YYZ with 1hr 50 min layover at DFW. Do I need to retrieve my luggage then back to customs/security/check-in again? or will my luggage arrive at YYZ directly?


    Your bags will go straight to Toronto. There is no US Customs when leaving the US. You just have to go from your arrival gate to your departure gate.


  • Cutoms and connecting flight with different airline
    Oct 27, 2015
    We are coming in from Cabo San Lucas on a Frontier charter flight into Denver. We have a connecting flight (purchased separately) with United. We arrive from Cabo @ Denver 3:20pm. Our next flight departs Denver @ 6:47pm. Can just recheck our bags after we clear through customs? Is this were we also get our ticket for our next flight?


    No, you will have to take your bags to the United Check-In desk on the departure level. You can get your United boarding passes there.


  • arriving and departing/security check
    Oct 25, 2015
    Hello, I will be arriving to Terminal 3 this coming Wednesday 10/28/15 from the USA. I do not check luggage since I only travel with a carry on. After Immigration I will go to Meeting Point where my friend will pick me up. Where is this Meeting Point? And when I return to the USA from same Terminal 3 (with American Airlines) where do I get the bags that TSA provides for my lipstick creams etc.? Thanks


    I assume you're talking about Rome. The Meeting Point is right after you get into a public area after you go through customs. On your return to the US you will have to go to Terminal 5 to check in and go through security.


    Thanks for a prompt response! I'm flying back to USA in November from Heathrow. .will I have to go to Terminal 5 even though I fly with American? How long will it take to go to Terminal 3 after I am done with Immigration and Security? Would four hours be enough for the whole process? Thanks again!


    Oh, you're flying from Heathrow? Then yes, you will go to Terminal 3. 4 Hours is plenty of time.


    Thanks so much


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