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  • location of bag wrapping machines
    Sep 5, 2014
    Could you plz tell me exactly where those bag wrapping services are located in the domestic terminal in ATL? Near where should I be looking if flying ATL - IAD on Delta. Thanks!!


    Baggage wrapping services are usually in the ticketing area, or close to the security checkpoint - just ask an attendant. Note that Delta uses the South Terminal for ticketing & check-in (enter by doors S1-S4) and all Concourses/ gates T and A - D. Your ticket & the overhead screens inside the terminal will indicate which gate your flight will depart from.


    I highly doubt there is bag wrapping in the domestic terminal, nor do you need bag wrapping on a domestic flight.


    I am continuing on to an international flight so I need the wrapping as one of my bags may not make it in one pc.


    Got to the airport & was informed that the wrap service area had been replaced by IHOP. The porter(?) was kind enough to wrap bag with tape at counter. Easy $10 for her! :) :)


  • Connecting to DUS
    Aug 28, 2014
    I am arriving from ATL with a 1 hour connection in AMS before flying to DUS. Will this be a sufficient amount of time? Will I be claiming/rechecking bags through customs in AMS or when I arrive in DUS?


    You won't do anything with your bags in AMS. You will just go through security and schengen passport control when entering Pier B for your flight to DUS.


  • Rechecking Bags from International Arrival
    Aug 24, 2014
    Family arriving LAX on Asiana. Not sure what terminal yet. Where do they recheck their bags for Southwest on a different reservation?


    They will arrive in the International Terminal. They will have to take their bags with them to Terminal 1 to check with Southwest as Southwest does not have interline baggage agreements with any other airlines.


  • GDL (MX) to Kahului (US)
    Aug 24, 2014
    I'm traveling from Guadalajara, Mexico [Delta574] to Los Angeles then to Kahului [Delta1219]... i have a lay over of 2 hours in LAX, do you think I'll be able to pass customs, TSA, and perhaps re.check my baggage (don't know if Delta will put them from Guadalajara checked till Kahului). By the way I'm Mexican so the line will be longer in customs, I'm guessing


    At LAX, Terminal 5 is the Delta terminal with gates 50-69. On arrival you will need to go through passport check, retrieve your bags, go through customs clearance and re-check in your bag where indicated. Thereafter proceed up Departures level, go through security check and on to your connecting gate.


  • Lost Bags
    Aug 19, 2014
    flew in from sydney to dallas fort worth on sunday cleared through customs and came to a airport official near terminal D that said put ur bags on the carasell and your bags will go to ur flight but they were only checked in as far as dallas i kept telling him that but he said it would be ok who at the airport do i see as i received none of my bags back


    You should contact Qantas as the bags were probably delivered to their bag office as they were the last tag on the bag.


    The number to contact them in the US is: 1 866 767 2247


  • Worried about connection time (1 hour)
    Aug 15, 2014
    PLane USAir lands form houston 13:41, need to catch Asheville 15:28 flight, will that be enough time for connection (passport control, luggage colleciton required?) Thanks


    You do not have to go through passport control or baggage collection on Domestic flights. All you have to do is go from your arrival gate to your departure gate. You should have plenty of time. All gates at CLT are connected inside security.


  • international flight to Canada
    Aug 13, 2014
    hi, I am going to Ottawa Canada. I am leaving from Lansing MI and have a layover in Chicago (2 hours) My question is when I get off at O'Hara is the gate for International flights far? ( walking wise) Also if I bring snacks on plane do they have to be a certain size? Thank you!


  • 9 and a half hour layover
    Aug 10, 2014
    I am flying from new Orleans {msy} to Chicago {ord} Chicago I will have a 9 and a half hour layover..will I have to recheck my checked baggage?


  • Baggage screening
    Aug 9, 2014
    What's the check in process for baggage at hpn just hand it to the desk at the check in counter or do I have it screened at a screening area like the past


  • customs
    Aug 13, 2014
    If we are going from LAX in Los Angeles, Ca to MAD in Madrid then changing plains to continue on to ORLY in Paris. Do we go through customs at both airports? Thanks


    No. If you are in transit to another EU Country there is no more bag/security checks. Enjoy Madrid airport there is some great food and shopping to be had


    No more checks as going to another EU country. Great shops and food so enjoy 😃


  • if baggage is not check through how can i get baggage without visa
    Aug 6, 2014
    I will travel from Bangkok to Washington DC via Paris. I have separated tickets. One for Thai Airways from Bangkok to Paris and another one on Air France from Paris to Washington DC. What will happen if my baggage is not checked through and I have no Schenken visa to pass immigration to pick up my luggage. Can I ask airline for help?


    You'll be stuck. Thai and Air France do have an interline agreement. You will have to explain your situation and show your Air France confirmation to the Thai Airways agent in Bangkok and get your bags checked through to Washington DC.


  • Baggage not delivered
    Aug 2, 2014
    Hi. Baggage of my two visitors were not delivered to ORD on 7/30/14. The route they traveled was KRK-TLX-ORD with Air Berlin. The claim number is ORDAB10408. Why baggage haven't been found yet? It has been four days since. Thank you


    Please contact Air Berlin. This is not the air berlin or O'hare airport website.


  • Transit in LAX - luggage, URGENT
    Jul 31, 2014
    HI, urgent - check in luggage process in LAX Sydney to Cleveland: Sydney (SYD) to Los Angeles (LAX) QF Qantas Airways Flight: 107 Then same day transit Los Angeles (LAX)to Cleveland (CLE) UA United Flight: 1665 Can I make the luggage check-in at Sydney airport and go directly to Cleveland? ( without need to take check-in luggage out at LA airport) If not, what will be the procedure? and how far between Qantas and United? It is a 16 yr boy travelling alone for the first time so need to get the information clear before hand,Thanks for your assistance, appreciated.


    There's no need to post this multiple times. Your question was answered yesterday. He will have to claim his luggage in order to go through US Customs. Then on the exit to US Customs at the TBIT he should follow the signs for connecting passengers - there will be a United Airlines transfer desk where he can re-check his bags. Then he will exit the International Terminal and walk to the right (with the flow of traffic) about 200 meters to Terminal 7 where he will go through security for his departure gate to Cleveland.


  • Transfer desk
    Jul 30, 2014
    Family (wife and two small kids) arriving in Lufthansa flight at ORD Terminal 5 and need to catch to connecting United flight. Where is transfer desk located at terminal 5 once after finished with the customs?. I did not find the transfer desk at the terminal 5 airport map. Also there is two exit at terminal 5, need to know which exit to take so its easy to handover the baggage at transfer desk.


    The transfer desk is right at the exit to customs, it's hard to miss. You want to follow the signs to the ATS train to Terminal 1 for your connecting flight after you re-check your bags.


  • Transfer desk
    Jul 30, 2014
    Family (wife and two small kids) arriving in Lufthansa flight at Terminal 5 and need to catch to connecting united flight. Where is transfer desk located at terminal once after finished with the customs. I did not find the transfer desk at the terminal 5 map. Also there is two exit at terminal 5, need to know which exit to take so its easy to handover the baggage at transfer desk.


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