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    Feb 21, 2015
    we'll be flying from Edmonton to Singapore, with a stop in Seattle and Tokyo. All the flights will be operated by Delta Airlines. Do we need to claim our baggage in Seattle and re-check it in again?


    No, you will not. You will pre-clear US Immigration and Customs in Edmonton.


  • Do Delta and Air Canada use same terminal?
    Feb 20, 2015
    I'm flying into Laguardia on a Delta flight in a few weeks and want meet a colleague flying into Laguardia on Air Canada. Do both airlines use the same terminal?


    No, Delta uses terminals C and D and Air Canada uses Terminal B.


  • International Flight
    Feb 19, 2015
    I am flying from Little Rock to Montego Bay with a layover in Houston. Will I need to re-check my luggage and go back through security?


    No you will not. There is no US Immigration or Customs when leaving the US. You just go from your arrival gate to your departure gate. The TerminaLink train connects all terminals inside security.


  • Connecting different airlines
    Feb 16, 2015
    I am arriving to IAH on an aircanada flight from YWG via YYZ. I know I clear customs in YYZ. I have a different reservation on united airlines from IAH to MFE 2 hrs after my arrival to IAH. Do I have to collect my bags and go back through security to get to my flight or can my bags been sent through from my original destination? If I do have to go back through will I have enough time?


    You can show the Air Canada agent in Winnipeg if your bags can be checked through to McAllen by showing your confirmation. However, if you do not get your bag checked through to McAllen you should still have enough time to claim and re-check it in Houston.


  • checking in luggage at a stopover airport
    Feb 16, 2015
    I am a Canadian passport holder flying San Jose to Calgary with a stopover at Ohare, Chicago. My journey has two flights SanJose to Chicago and then Chicago to Calgary. Both flights are on United Airlines and there is 2 & 1/2 hours between the two flights at Chicago. I just have cabin baggage from SanJose. However my mother would like to give me one piece of luggage at Chicago with my clothing for Calgary. My questions 1. How do I best deal with this situation at O Hare airport. 2. Am I even allowed to check in a baggage midway between my journey.. I am confused because I have not got satisfactory answers from the Cx serv call centers either. Thank You


    You are not allowed to check additional baggage mid-way though your journey. You check your bag in San Jose and then have your mother pack your bags in something small enough to carry-on in Chicago. Otherwise she should just ship it.


    even if the first flight is till Chicago and the second one is from Chicago ??? One more question ..Is there a terminal change involved for United flights within US and US-Canada. Where is the best place for my mum to wait for me. Thank You


  • Connecting Flight
    Feb 16, 2015
    I'm coming from Norfolk Virginia going to Newark by United Express and then going Narita by United. Do I have to claim my baggage and check-in again.


    No you do not, there us no US Customs when leaving the US. You just have to go from your arrival gate, which will likely be in Terminal A to your departure gate in Terminal C. A shuttle bus connects Terminal A and C inside security.


  • Munich to IAH to Las Vegas
    Feb 10, 2015
    We land at IAH at 2:20pm Friday and the Las Vegas flight leaves at 3:37 pm. Any tips to ensure we make our second leg. Will we have to recheck our bags? Is this an easy connection?


    That connection is 13 minutes below the minimum connection time for such a connection. Yes, you will have to claim your bags, go through US Customs, and re-check them at the transfer desk. No, because of the time allowed that is a difficult connection. There should be later flight to Las Vegas if you miss your connection, but as you may know, Las Vegas is a very popular destination and many of the flights there have no available seats on the day of departure.


  • Istanbul-New Orleans
    Feb 10, 2015
    I bought seperate tickets to arrive New Orleans. I am landing at 18:20 in Houston with Turkish airlines and depart for New Orleans with united airlines at 21:00. Do you think that from 18:20 to 21:00 , the time will be enough to take luggage and check in.


    Yes, I think that should be enough time. Since both Turkish and United are in Star Alliance you may be able to show your United confirmation to the Turkish agent in your origin and ask to have your bags checked-through to New Orleans. However, you will still have to claim your bags to go through US Customs, but you will be able to re-check your bags at the transfer desk immediately after customs vs. having to take them to the check-in counter.


    Thank you very much for great help. I asked Turkish airlines to have my bags checked-through to New Orleans. I was told that they can not do it unless I buy my ticket from certain selling points. Do I still have enough time(from 18:20 to 21:00), if I get my luggage and check -in myself?


    I think you will still have enough time. Worst case you will be out of customs at around 19:30. That still leaves you 90 minutes before your flight or 45 minutes to check your bags at the United counter.


  • Almost 24 hours to spare in Newark
    Feb 8, 2015
    Hi. In 6 days from now I will travel from Ottawa to Costa Rica, via Newark. In Newark I have almost 24 hours until my flight leaves. I therefore have a few questions: - Is it possible to leave the airport during this time? - Will my baggage be transferred automatically? - Is it easy to get to and from New York? - Are there any hotels nearby? - Flight leaves from Newark 07:15am. How early should I be back at the airport minimum? Thank you!


    Yes, you can leave the airport. You will pre-clear US Immigration and Customs in Ottawa and can go wherever you want upon arrival. Due to the lenght of your transfer you WILL have to claim your baggage upon arrival in Newark. There are many hotels near the Newark Airport. I think you should get to the airport at around 5:45 AM for your flight to Costa Rica.


    Okay. Thank you very much!


  • Short connection in phl
    Feb 7, 2015
    Hi i am flying from Dominican Rep to Sfo, with an AA flight in code sharing with us airways, will i need to collecting my luggages and re check them in? I only have 1.5 h connection, will it be enough?


    Yes, in Philadelphia you will have to go through US Immigration, claim your bags, go through US Customs, then re-check your bags at the transfer desk, then go through security and to your departure gate.


  • Houston to Philippines connecting in PEK Beijing, China
    Feb 3, 2015
    Hello! This is my first time travelling by myself. I'm travelling from Houston (IAH) to Philippines (MNL) with 1 Layover at Beijing, China (PEK) for "15 Hours". Do I need to collect my baggages and recheck in Beijing (PEK) again?


    You will have to ask your airline. It may depend on whether your connection is "overnight" or not.


    Thanks for the response! I will arrive at 5am in Beijing and will leave at 8pm on the way to Philippines.


  • route change
    Feb 2, 2015
    Routes changes - Can I change the departure or arrival airport in my booking especially for british airline?


    It depends on the airports and the airline. Be more specific. It also depends what type of ticket you purchased.


  • First Flight Ever!
    Feb 2, 2015
    This will be my first flight ever taken. I will be by myself. Im going from CLT to AVP with a connecting flight from DTW. Where should I go? What do i even look for? Can i have my luggage with me on the planes or do i have to pay for baggage? When I arrive to an airport where do i go? Can some one help me?!?!?!


    You can have baggage in the cabin but it is subject to size restictions. Those size restrictions are listed on Delta's website. The plane you will fly from Charlotte to Detroit will have large enough overhead bins to store the bags that meet those restrictions, but the plane to Wilkes-Barre will be smaller and will not be able to carry them in their overhead bins. For that flight your carry-ons that don't fit under the seat in front of you will be "gate checked" at the gate in DTW and then returned to you at the gate in Wilkes-Barre. Alternatively, if you want to pack a bag larger than the carry-on allowable size, you can check it. You will have to pay a fee when you check it in Charlotte and will claim it at the Baggage Claim in Wilkes-Barre. You can check-in for your flights online at before your trip so that you will have all your boarding passes before you go to the airport. If you do not have baggage to check and you print out your boarding passes at home you can go straight to the security checkpoint in Charlotte. Then you will look at the monitors or the Delta app on your phone and it will tell you what departure gate to go to. When you get to Detroit you will simply look at the monitors or the Delta app to tell you where your flight to Wilkes Barre will depart from and walk there.


  • Australian
    Feb 2, 2015
    Hi, if an Australian flying fm SYD to DFW and connect DFW to HOU, where should he/she clear the immigration and luggage?


    He or she will arrive in DFW Terminal D, go through US Immigration, claim their bags, go through US Customs, and if they purchased all tickets together, then re-check their bags at the transfer desk, then go through security and to their departure gate.


    Thank you for the reply, question, why do we nees to clear immigration and luggage in DFW? This a connecting flight to HOU, why cant the luggage be transfer to the connecting flight instead have to re-check in it?


    Luggage must be claimed in order to carry it through US Customs. You are entering the United States in Dallas and must go through US Immigration and Customs there. That is the policy at every US Airport.


  • Baggage
    Feb 2, 2015
    Flying Dublin to LA. Connecting flight at JFK. Dont have to move from terminal 4 but do I still have to collect my bags and re-check them on to the connecting flight?


    I think so. When flying into US from another country, you have to do imigration and customs on the first city you land.


    Actually you do not since Dublin has US Immigration and Customs preclearance.


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