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  • Checked-in baggage all the way
    May 10, 2013
    Hi, If I get my bags checked-in all the way to the final destination (because both airlines are part of Star Alliance), do I still need to collect my bags and re-checked-in my bags again?


    Only international arrivals in the U.S. need to collect bags, go through customs clearance, and -if continuing journey- re-check-in bags.


  • Lost IPAD
    May 8, 2013
    I left my Ipad in the seat back of 11A on flight 3421 on May 1, 2013. If you found it, please let me know. Reward available. American Airlines is completely uncooperative with the is situation.


  • Baggage query
    May 6, 2013
    I'm traveling from London to San Diego with a connecting flight in DFW, and both flights are with American Airlines. Will AA transfer my baggage onto my connecting flight to San Diego or do I have to claim it and re-check it in at DFW?


    On arrival at DFW, you need to go through passport check, retrieve checked bags, go through customs clearance and - if transferring to another flight - re-check-in bag (the tag should indicate layover and final destination Airport Codes). AA uses Terminals A, C & D (TD being the International Terminal, where you need to go through passport control, pick up bags, go through customs clearance & then re-check in your bags. The Skylink at post-security gets you to your connecting flight. However, you can also use the walkway between A, B, C & D gates. At SAN (San Diego Airport) you will arrive at Terminal 2.


    At DFW, AA uses Terminals A, C & D (TD being the International Terminal, where you need to go through passport control, pick up bags, go through customs clearance & then re-check in your bags. The Skylink at post-security gets you to your connecting flight. However, you can also use the walkway between A, B, C & D gates. At SAN (San Diego Airport) you will arrive at Terminal 2.


    In short, you will claim your baggage in immigration at DFW terminal D, then re-check it with AA after exiting customs, then go upstairs and go back through security then either go to your gate, using the Skylink train if your San Diego flight leaves from a terminal other than D.


  • Left luggage
    May 5, 2013
    Is there a left luggage depot at Vancouver Int'l Airport? I'm looking at flying in from one destination and out to another a couple of days later. I'd prefer to leave my large suitcase at airport if possible and retrieve for onward journey.


    Yes, there is: 'CDS Ltd. Baggage Services' at YVR offers short or long-term baggage storage charging $5.00 to $8.50 per item. They are located in both in the pre-security area of level 2 of Domestic & international terminals: Domestic terminal: tel. 604-303-4519, open 5am-11pm; International terminal: tel. 604-303-4500


  • Thieves!
    May 2, 2013
    Newark baggage handlers riffled through both our bags during connection/ transit through Newark. I lost an apple product as many others seem to have posted also.


  • Lost T Mobile Samsung Gravity TXT
    May 2, 2013
    Lost on AA 773, DFW to SLC 1 May 2013, around seat 28E, Samsung Gravity TXT phone. Call/txt 801 510-4041


    Call your airline.


  • connect flt floren-fra-toronto
    Apr 30, 2013
    do I need to claim my luggage for my Toronto flight , is it a different terminal ? what do I do? air cnada flt to Toronto ill be flying in from florence


    What airline are you flying from Florence? Lufthansa? If you bought your tickets in one booking you won't have to claim your bags in Frankfurt.


  • check luggage when short layover?
    Apr 23, 2013
    I have flight today to CLT and only 35 min layover till flight to LAS. Should I carry on luggage or take chance that it will make the change to the different plane?? thanks


    It's always safer to carry on but usually baggage can get between planes as fast as passengers.


  • luggage
    Apr 22, 2013
    We are travelling from Canada thru Newark to Punta Cana .. we have 2 hours lay over .. hoping is long enough .. we do change terminals from A to C .... do we pick up our luggage and bring with us ??? and whats the best and fastest for us too go Shuttle or Air train???


    btw we are travelling with United Airlines


    and travelling from MONCTON N.B. thru NEWARK to PUNTA CANA


    As Greater Moncton Airport does not have U.S. customs clearance, you will need, on arrival at EWR (Newark Airport), go through passport check, pick up your bags, go through customs clearance and re-check-in your bag. Thereafter take the Airtrain to Terminal C, where you need to go through security check before proceeding to your connecting gate. 2 hrs transfer time will suffice.


    thanks so much for the info


    The flights from Moncton arrive in Terminal C in order to go through immigration, so you will not have to take the Airtrain.


  • luggage hunter
    Apr 19, 2013
    How do I contact South Bend United Airlines baggage claim office? Is there a direct phone number?


  • Lost iPhone5- White/ Crack on bottom
    Apr 18, 2013
    I flew from LGA to BHM last night and left my phone on delta flight. I used gps today to navigate and saw that someone found it in Kansas City today. Please call 2055523820


  • Jeez, can you walk over and grab my bag?
    Apr 18, 2013
    My delayed baggage has been sitting at American Airlines baggage claim since yesterday at noon. It's supposed to be with Delta. Delta says American needs to bring it over, American says Delta needs to come get it. You can't get either airline to make a call and say, "Got get the woman's baggage" and apparently there's some power issue about caving and solving the problem. SO NOT PLEASED, no means to contact anyone directly. Anyone have a phone number? Suggestion?


    Hey you actually got someone to pick up the phone? I've been calling and calling. Ringing as we speak...


    Well, at their delayed baggage office, which is in some other state and basically pointless after the initial "where is my bag?" Conversation. Good luck.


  • Do I need to recheck-in baggage
    Apr 17, 2013
    I am travelling Mumbai- Newark-SFO by united airlines. On reaching Newark do i have to clear immigration or it would be done at SFO. What about luggage, will it be transferred by airline directly from Mumbai to SFO. Or i have to take it out at Newark and clear customs and recheck-in again. My both flights are United and Terminal at Newark is C


    You will go through immigration and claim your baggage in immigration, then re-check it with United when you exit customs all in Newark.


  • Cell Phones
    Apr 27, 2013
    What do most travelers do put the cell phone in the carry on bag and send it through or lay it in the tray and pick it up on the other end? I don't like taking my off my phone?


    You putthe cell phone in the bin with your other belongings.


    You can also put it in your bag, I put it in my bag when I get to the airport. That way I can't forget it at security unless I forgot my whole bag.


    Mine never leaves my purse. It goes through screening in my purse and comes out the other side. I've done this at small regional airports (where security is high) to hubs like ATL and LAX.


  • Medicine (Pills)
    May 9, 2013
    Where should I put my pill containers RX's in my purse or carryon?


    Just put it in the bin with cell phone, shoes, etc.


    You can put them anywhere you normally carry them. There's nowhere special they have to go.


    Purse or carry on bag, either one. Only declare to TSA if it's a liquid RX over the size limits.




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