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  • connecting flight
    Aug 29, 2016
    I am traveling from white plains to Philadelphia to Raleigh, N where do I go to get the connecting flight in philadelphia


    The flight to Raleigh will likely depart from Terminal B or C.


  • Free wifi at LHR - question
    Aug 22, 2016
    So 4 hours of free wifi is available. I have a six hour layover for a connecting flight. Can I use 4 hours on my iPad then another 2 hours on my iPhone? Seems to me I can, is this correct?


    Yes, probably. Depending on how they do the authorization you might have to enter two separate email addresses or something like that.


  • time to reach teminal F from Terminal D
    Aug 11, 2016
    Hi. I have a connecting flight from Boston to Cleveland. I will reach at terminal D at and have to ctach next flat at terminal F within an hour. Will that be possible in this duration.


    Yes, that is possible.


  • Flying from UK, 2hr 05min layover from T5 to T1
    Aug 10, 2016
    Hello, We are flying on Wednesday from the UK to Orlando. We fly Manchester - Brussels - Chicago - Orlando. We arrive at T5 at 11:55 and our next flight is from T1 at 14:00. Never having done this my question is this: Do we need to go through customs/immigration before moving between the two terminals? Is it do-able? It seems very tight on time to me. TIA, Victoria


    Yes, you will arrive in T5, go through US Immigration, claim your bags, go through US Customs, re-check your bags at the re-check desk, then Take the ATS train to Terminal 1, go through security and to your departure gate. You have enough time if everything goes smoothly.


  • Connection Time
    Aug 4, 2016
    is 1 hr enough time to get from Terminal C7 to D 30?


    Yes, the Skylink train connects all gates inside security.


  • Security screening again?
    Aug 4, 2016
    I fly in to houston from chicago at 9:04 AM (terminal C) and my connecting flight to costa rica (terminal E) is at 10:20 AM. Is this enough time? also do I have to go through security again to get to terminal E from terminal C?


    No you do not have to go through security again. You just have to walk from your arrival gate to your departure gate. You have enough time.


  • Delayed
    Aug 2, 2016
    Avianca 4 from Bogotá diverted to West Palm Beach


    Yes, there was a large storm in Miami.


  • Terminal 5 arrival when pre cleared us customs in calgary
    Aug 1, 2016
    I will be flying to Ord from Calgary Canada. I will pre-clear us customs and immigration in Calgary, but arrival gate is still in terminal 5. Will I have to go thru customs again?


    I'm guessing you're flying Westjet? Yes, they use Terminal 5 now. You won't have to go through Immigration or Customs in Chicago, they will let you out on the upper level and if you have checked bags you will claim them at the domestic baggage claim (Terminal 5 does have one - it is also used by the Etihad flight). Westjet moved to Terminal 5 this summer as they no longer fly to Chicago year-round.


  • Information not provided on website
    Jul 30, 2016
    Our luggage did not make it to destination on KLM flight OTP to IAH on 7/28 Since the airline is not useful, can you provide a phone nr for the KLM lost luggage desk on terminal D?


    This is not the airport's website. Nobody here has that information.


  • Connection times
    Jul 26, 2016
    Flight lands terminal F from Salisbury and leave terminal C I have 40 min to do this is it possible


    It's possible but it leaves no time to spare.


  • Is 90 minutes enough time to connect from Intl to Domestic at ATL?
    Jul 24, 2016
    On Aug. 11 I'm flying Air France from Rome to ATL, arriving at 5:32pm. My connection to LAX via Air France departs at 7:02pm. Will I have to clear customs at ATL before going to LAX flight? If so, is 90 minutes enough time?


    Air France does not fly from Rome to Atlanta or Atlanta to LAX. Both flights will be operated by Delta. Yes, in Atlanta, you will have to go through US Immigration, claim your bags, go through US Customs, re-check your bags at the re-check desk, go through security, and take the Plane Train to your departure gate. You have barely enough time if everything goes perfectly.


    Thanks for the thorough response. Much appreciated. We don't plan to check any bags on this trip. Will that significantly improve our chances of making the LAX flight?


    It will help, I don't know how significantly.


  • استفسار
    Jul 22, 2016
    السلام عليكم في عندكم موضف اسمه عبد عبدالرحمن


  • Can transit passengers go to the Arrivals area, to meet some friends?
    Jul 22, 2016
    Good afternoon, I have friends coming from Italy, that will transit in Amsterdam. As they have 5 hours before taking the other airplane, I want to meet them for 2 hours in the "Arrivals" area. Is this possible? Are they allowed to exit the transit area? Thank you very much for a quick answer (they are coming monday).


    It depends on their citizenship. If they are EU nationals then yes they can do this. for other nationalities it may be more of an issue.


  • Immigration
    Jul 15, 2016
    If I go to MCO via JFK. Do I go through immigration in JFK or MCO ?


    If you are flying from outside the US, you will go through US Immigration and customs at your first point of entry, which in this case would be JFK, unless your origin has preclearance (some airports in Canada, Ireland, the Caribbean, and Abu Dhabi).


  • TSA security check line
    Jul 8, 2016
    What time does the Pre-approved TSA line open at Terminal 1, Southwest? I have a 5:30am flight on Sunday morning and qualify for the faster lane.


    The Precheck checkpoint in T1 opens at 4 AM.


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