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  • checked baggage
    Oct 29, 2013
    My wife is due to arrive at LAX at 10:15pm from SEA; where she checked a bag. We are then flying out of LAX to STT at 11:39pm. Will we need to collect her bag from baggage claim and re-screen through security? Do we have enough time for this?


    You're flying from LAX to St. Thomas? What airlines are you flying?


    LAX to SEA on American. LAX to STT on jetblue. Called JetBlue already, not looking good.


    American does not fly from Seattle to LAX, so your wife's flight is likely actually operated by Alaska Airlines, which will arrive in T6. You would have to take your bags across the airport from T6 to T3. It's possible to make that connection but I wouldn't bet on it. I'd try to move your wife's flight to earlier if possible as that would be cheaper and easier than trying to change your flight to St. Thomas. It may even be easiest just to buy a separate earlier flight SEA-LAX for her than trying to change her flight because of the change fee.


    Thanks for the word! I'll encourage her to carry on instead.


  • lossed reading glasses
    Nov 1, 2013
    I think I lossed my reading glasses (marque "face à face") on flight EL AL LY346 Oct 10, 2013 GVA Tel Aviv , or, perhaps, after exiting the plane, between passport control and luggage claim. In case you fond them, pse contact me. Tks !


    If you lost your glasses at Geneva, contact: 1. For items lost on the airplane, contact your airline or your handling company: Dnata Lost & found at tel +4122 817 44 73; e-mail: Swissport Lost & found at tel. +4122 799 33 32, e-mail: 2. For items lost in the transit area or at a security control please call Swissport Lost & found, tel. +4122 799 33 35. 3. For items lost in or outside the airport: In the first 24 hrs or 48 (if includes a weekend) - contact the police office at +4122 427 92 31. Thereafter contact Geneva City's lost & found office at tel. +4122 327 60 00, e-mail:


    tks a lot !¨!


  • Customs wait time around Christmas?
    Oct 28, 2013
    Hello! We are flying into Houston (final destination) and we are renting a car. We need to be exact about when we will be picking the car up, and have no idea about the customs porcess in IAH. Any ideas about how long it might take when arriving at about 6:30pm a few days before Christmas with 1 American and 3 foreign passports? Any experiences and advice is warmly welcome!


    I'd say you'll be out of customs about 45 minutes after scheduled arrival if your flight is on-time. However, don't be too worried about rental car pick-up times. Since delays happen, they don't have to be too exact.


    That's great! So I won't be penalized if the flight is late? That would be a huge relief!


    No. there's no penalites. However, they can always run out of cars. Also, I recommend renting from a larger more established rental company if you want everything to go smoothly. Some of the newer very low cost operations have very poor service.


    I opted to call the rental place, and they said they will hold the car max 24 hours for late flights. Sounds good enough to me!


  • Advice for meeting point
    Oct 26, 2013
    My travel companion and I are both arriving within 20 minutes of each on United Airlines and one on Delta. We are meeting and continuing on to Nuremburg on the train. Where would be a good place for us to meet after claiming our luggage and passing thru immigration & customs, but before entering the train station?


    Sorry...I thought this would say that I am talking about Frankfurt airport, but it doesn't!


    All U.S. arrivals at FRA are being processed in Terminal 1's satellite 'A-Plus', where they go through passport control. Thereafter walk through the tunnel leading to the Arrivals area of Concourse B, which is the official meeting point for Terminal 1.


  • Layover at san fransisco
    Oct 22, 2013
    My flight from mexico city to Narita, tokyo and i only have 1 hour for layover. My question is Do I have enough time to catch flight to tokyo? I use UE (1 ticket), and if i miss the flight, will UE take responsible and help me arrange to the next flight? Thanks


    There is no Airline Code 'UE' - if you mean United Airlines (UA) - they use both International (IT or TI) & Terminal 3 (T3). I suggest you open, then click on 'Terminal Map' under 'QUICK LINKS', and scroll down to the detailed text. International Arrivals procedure takes at least 30 mins. Bags will be automatically transferred. One hour is VERY TIGHT!

 's UA and Thanks for feedback but i have another question. Will i be provided with a ticket in the next available flight if in case i miss the flight? Sorry, i'm asian and never flight use UA or another american airline, i'm really worry i will miss the flight but since i don't have another flight option, i have to flight with this schedule. Thanks


    As both of your flights (Arrival & Departure) are international, you will not need to transfer to another terminal and should be able to make your flight on time.


    Bags will NOT automatically be transfered - you will have to go through the entire US immigration procedues, claim your bags, go through customs, and re-check them at the re-check desk, then go back through security. Unless your flight arrives rather early I do not think you will have enough time to do this. Yes, if United allowed you to book this connection on one reservation they will re-book you if you miss your connection, but that may not be until the next day. 1 hour is, as far as I know, not enough time for an International-International connection at SFO.


  • connection timing
    Oct 9, 2013
    arriving yvr via air canada at 8:30 a.m. travelling to the u.s. via wes jet departing at 10:05 a.m....... is that sufficient time?


    Arriving at what Airport? Note - If coming from a Canadian Airport which does not have U.S. Customs clearance, you would need to spend at least 40 mins at arrivals airport. Also Air Canada may not transfer your bags to WestJet - check first - in which case you would need to have to check in your bags at WestJet counter. All depends on the size of the Airport and if you need to change Terminals.


  • connecting flights
    Sep 23, 2013
    my son is getting a flight from nashville to houston on sept 25 ua 5140, then gets a connecting flight from houston to heathrow with only an hour to do so on the ua 0985 plane. which terminal does he have to go to. and which terminal does he arrive into houston at. if he misses the connecting flight what happens


    It looks like UA 5140 is operated by Shuttle America, if so he will arrive in Terminal C and depart from Terminal E, which are connected. He should have enough time to make his connection, however if he doesn't because of a delay he will be rebooked on the 8:45 PM flight to London.


  • Connecting between domestic and international flights
    Sep 19, 2013
    Hi, I will be flying into JFK from Madrid on AA #5953, terminal 7 at 7:05pm, with a connecting flight AA #3621 out of terminal 8 at 9:40pm. Is 2 hrs 35 minutes enough time to clear customs and make my connection?


    Yes, immigration is usually not that bad at T7, especially that late in the evening, so that will help.


    Sep 16, 2013


    If your first flight is on-time, yes, that's enough time. Both flights will likely be in Terminal C.


  • Checking luggage to Barcelona
    Sep 13, 2013
    we are traveling Delta from Detroit to Amsterdam and connecting to KLM to Barcelona with a few hours of layover...I will get a visa in Amsterdam but do I have to retrieve my luggage there? or will it be just forwarded to the KLM flight? or do I pick the luggage go thru customs and deposit it again? where do I get the boarding pass for KLM??


    1. On arrival at AMS, after passport control, follow signs to 'Baggage Hall' located on the ground level, retrieve your bags, & go through customs for security check - then re-check-in your bags where indicated. 2. Delta & KLM are members of the Skyteam Alliance - your bags will be automatically transferred. 3. If you stay at AMS in the secured area, you need no visa.


  • buying ticket
    Sep 12, 2013
    I am not a frequent traveler, but the last time i purchased a ticket i bought it from an airline (Aer Lingus) . i just found a great deal on a ticket for round trip, but it is not through a actual airline, but through a ...agent ?? (like expedia, kayak, ect) i will provide the link below of the website. im just nervous and dont want to get spammed or ripped off. i would love response ! thanks


    That link doesn't work but it looks like a reputable website. Only thing to worry about is that many fares bought on Ultra Low Cost Carriers don't include a lot of things (like checked or even sometimes carry-on baggage or require a fee to check-in at the airport rather than online or may not include a seat assignment) and the online travel agency isn't required to tell you that, so sometimes it's a good idea to go to the airline's website to see what you get for the fare you're seeing.


    its . so how much are baggage costs usually? (checked and a carry on bag) so if i do buy a ticket from a low cost carrier, im still paying for the flight, but the baggage is not included and your seat choice is automatically picked without your reference? on airline sights i get around 800 euros while on that site its 500 euros.


    Baggage cost depends on the airline and the route you are flying. Does that site not show the airlines? If so that's called an opaque ticket. Where are you trying to fly?


    it does, KLm/Delta, and the flight numbers. i called the agency ( and KLM so everything is settled i think


    OK, cool.


  • Newark -Terminal C to A
    Sep 7, 2013
    I am travelling with United airways,arriving at terminal C Newark Liberty airpot from Mumbai and my next connecting flight is from Terminal A 1.In which terminal immigration check wil be done 2.and how to connect from Terminal C to A 3.Do we need to re-checkin the bags?


    You will go through immigration in Terminal C. If both of your tickets were bought on the same reservation you will be able to re-check your bags after customs. Since you'll already be outside the secure area, the best way to get to Terminal A will be via the Airtrain, you'll then go back through security in Terminal A. Also, be sure to check flight status before you go to Terminal A to make sure you actually need to go there - some United Express flights operate from Terminal C, in which case you won't have to change terminals.


  • Flight booked months ago with 1hr 30 between,now has changed to 25min
    Sep 7, 2013
    Will I have enough time to transfer planes from United/Chautauqua DBA United Express flight 4751 to get to Flight 4577 ExpressJet Airlines DBA United Express.Slow mover bad knees!


    Where is your transfer? If at Cleveland you should have enough time as your gates will be very close together. If at Chicago you will probably be OK, but they may be more spread out.


    I'll be coming into the Cleveland airport with United/Chautauqa/Express on a Embraer 135/145 Does that help narrow it down?


    Yes, then you should have enough time if your first flight is on-time. The United Express operation at Cleveland is very compact.


  • Lost Item
    Aug 12, 2013
    I was on American Airline flight 882 on August 11th seat 10A. I left my Ipad in the seat pocket. The flight was headed to Tampa FL and is currently there now (aug 11). Please return if you locate it or turn in to AA lost in found. Dallas Lost & Found (972) 973-4420 Tampa Lost & Found 813-396-4022 Or call 254-535-2900


    Youneed to contact your airline.


  • Transit time 2 hours
    Oct 7, 2013
    I will be coming from GDL, Mexico(AA) and transiting via DFW with 2 hours layover time for the next flight(Emirates). Is this time enough to complete C&I, luggage recheck in and security. It will be on September 7,(Saturday)


    Should be enough time, and being on a saturday will help and everything will be in the same terminal.


    I bought the tickets with Emirates. GDL to DFW is in AA and DFW to DXB is in Emirates. Will i be provided with a ticket in the next available flight if in case i miss the flight.


    Is the immigration and customs can be completed on a Saturday morning with two hours transit time. My flight arrival is 10:30 AM.(Sorry if its a silly question.) I am travelling to DFW for the first time and i am bit worried since i heard that immigration and customs queue are longer nowadays.


    Yes, you should have enough time. Mid-morning on a saturday shouldn't be too busy. The next flight to Dubai will be the next day, but yes, Emirates will accommodate you if you miss your connection.


    Thank you very much for all your help. I was able to connect the flight. Also, the airport officials are very kind and separate queues were arranged for US Citizens and non US Citizens. The most important thing is , a separate queue is arranged in the immigration area for the travelers whoever having a tight connection. I really enjoyed the travel via Dallas. Thanks,


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