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  • Leaving airport during a lay over
    Aug 21, 2014
    Hi- we have a 10 hour layover in Atlanta - flying with delta. Is it possible to leave the airport for a few hours? Thanks


    Yes, it is about a 40 minute ride on the MARTA train to downtown or midtown Atlanta.


  • SYD Airport layover
    Aug 9, 2014
    I have an incoming flight to SYD domestic Terminal 2. I need to get to my connecting flight in Terminal 1. There is a bus you have to take, but how do i get a pass? I got a pass the first time because Virgin Australia have check in's at Term 1 to get to Term 2. my check in for united is..who knows where. I only have an hour and a half to do it.


  • getting luggage and thru customs
    Aug 3, 2014
    I am arriving in rome on a Saturday at 22:30 pm. Need to get to rome to get train to naples. How long will it take to get through baggage claim and customs?


    I don't know if there will be any trains that late. You might have to spend the night in rome.


    Sorry typo. I get in just after noon.


    Jul 28, 2014
    I arrive at IAD from BOS at 11:15AM, and depart to NRT at 12:25PM. Which terminals would I be arriving and departing at? Would I have enough time?


  • chicago o'hare long stop over time
    Jul 24, 2014
    on sun 10th Aug, I fly from Tampa to Chicago O'Hare and have 4.5hrs stop over before next flight to Dublin, Ireland. Can I leave the airport to visit a relative who lives near the airport? My bag would be checked thro' from Tampa to Dublin. How would this suggestion work with re-entering departures and security.


    Yes, you can leave, but unless your relative lives VERY close to the airport I don't recommend leaving. To get back through security you will just have to show your ORD-Dublin boarding pass.


    Thankyou Zap, that is very helpful. As a matter of interest, how long would it take to get through security?


    I'd want to be back at the airport 70 minutes before my flight.


  • Switching flights with a dog with 1 hr layover
    Jul 19, 2014
    I am flying from Washington, to Norfolk, Virginia, on the 23rd of July. I have a 1 hr and 5 min layover in Dallas. I am bringing my small dog. He already has his health certificate and carrier. The first flight is 4 hours long, and the second is 3, so I will need to take him to a pet relief area between the two flights. My concern is that I have to find time to pay for his ticket for each flight, as well as get him to the pet relief area, and find my way back through security, with in one hour. I am absolutely unwilling to place him in the cargo hold. This layover will be from 11:55- 12:50. What can I do to ensure that I can make this flight on time, with my dog in the cabin with me? I am willing to switch flights if possible. Please let me know how I may deal with this situation. The gate numbers are not yet posted, but I am flying on Wednesday the 23rd. My assumption is that this is not a busy day, and based off of this chart I am assuming the actual security check point won't have a wait time longer than 25 minutes tops. How might I find out about the other wait times and travel times? Thank you.


    Unless you purchased two separate flights you won't have to pay a second cabin pet fee in Dallas. Security wait times at DFW are generally short as there are many many checkpoints. Just take the dog outside right after you arrive - you should have plenty of time to get back through security before your next flight.




    If the kennel with dog can fit under the seat in front of you, your airline may allow you to bring the dog onboard free. Check with your airline. Google ahead for airport map to see where pet reliefs are located. (As of August 2013 the Pet Relief area at DFW was at Terminal E, area 34.) American AL uses A, B, C & D terminals!


    Ignore sajul - he is incorrect.


  • 45 minutes for connecting flight
    Jun 27, 2014
    Hello, I am flying with Alaska Airlines from Bozeman to San Francisco with a stop in Seattle and I have just 45 minutes for connecting flight. Do you think I can make it in time if there is no delay?


    Yes, that should be enough time if your first flight is on-time. All gates at SEA are connected inside security.


    And do you also know if there is delay and I miss the second flight, will they give me a ticket for the next flight to San Francisco? I still havent bought the ticket I am just thinking about it


    Yes, if you miss the connecting flight they will rebook you on the next available flight to SFO, or if you request, the next available flight to OAK.


  • lost passport
    Jun 12, 2014
    Elly Meagher lost my passport


  • not my child
    Jun 17, 2014
    I'm traveling with my daughter 9 years old and her friend same age, should I have a written authorization from her mother?


    1 hr 44 mins should be enough time. You will go through US Immigration and Customs in the International Arrivals buidling, from there you just have to go back through security and to your departure gate on concourse A or B


    Thank you ZAP. This is a very nice thing you do ! Is it on foot to concourse A or B or is a train/bus involved ?


    The main terminal is connected to A/B by a short ride on an underground train called the Aerotrain.


    Saturday 24 of May it took me 180 minutes to pass the US Immigration and customs to get to the checkin. That was 1 hour after my flight to Copenhagen left the Airport. The US travel Assosiacion says that 174 minutes layover time it took on average in April 2013. In 2014 should be the same.


    Thanks for the warning. Do you think the lines might have been worse because it was a Saturday ? Did you try to tell one of the officials that you were going to miss your connection ?


  • T4 to T2
    Jun 9, 2014
    I´m arriving with a DL-flight from Europe at 3.45pm @T4 end of June, my DL connection flight leaves at 7.40pm from T2. Is that enough time? And what to do with my luggage?


    What airlines are you flying? Were your tickets purchased together or separately?


  • JFK waiting area
    Jun 3, 2014
    I am taking my mother to JFK Terminal 7 for her flight at 10pm, my own flight leaves at 9am in the morning. I do not want to go back to the city and get a hotel. Does anybody know if there is a waiting area in JFK where I could just stay all night. Thanks


    You will arrive in the A concourse and transfer to Immigration via a secure walkway. Then you will go through US Immigration, collect your bags, go through US Customs, then re-check your bags with United, then go through security and to your departure gate in concourse B via the underground train. 1:45 should be enough time. If you miss your flight you will be put on the next United flight to SLC.


  • Transfer times
    May 11, 2014
    London to Green Bay to watch the packers play. Completely confused about transfer times any advice please


    The closest Airport to Green Bay is the (regional) Austin Straubel Airport, with no international traffic. Its 3 major airlines connect to: Chicago O'Hare Airport ORD (American & United airlines); Atlanta ATL, Detroit DTW & Minneapolis MSP (Delta airlines). I suggest you open[add airport Code], then click on 'Terminal Map' under 'QUICK LINKS', and scroll down to the detailed text.


    The Appleton Airport (ATW) is also fairly close to Green Bay.


  • Delta to Southwest transfer
    May 4, 2014
    I'm flying from HNL - LAX with Delta, then have 1 hour 45 mins to transfer to a Southwest flight due to a schedule change. Anyone know if this is doable?


    It's doable if your first flight is on-time and you hurry. Check in for your southwest flight online before you leave Hawaii.


  • disabled flying solo on southwest
    Apr 23, 2014
    I can not get any info please help. I am disabled, flying with my cat from Midway to McAllen Tx. I am flying alone and there is no one here to help me once I get to the airport with my luggage. Does Midway have a service for disabled people that helps them with getting the luggage to the check in ? Thank you for any info.


    For wheelchair assistance you need to call your airline 24 hrs prior to departure, so that someone will be outside at curb helping you all the way to the gate. Also find out about their pet policy. If you can put your cat (in kennel) in front of your feet inside the plane - it would not cost you extra & would be more humane for the cat (you can also find airline info regarding wheelchairs and pets on your computer (www. airline 2. As to Terminal service, ask for the 'Purple Airplane Sticker from any Airport or Security staff -and trained Airport volunteers will be happy to assist you. Both the Garage & Economy parking have special parking spaces. The economy lot has a free shuttle bus with lift (tel. 1-773-838-0756.)


    I'm a flight attendant for Southwest Airlines. You didn't mention if your cat was an emotional support animal or traveling as a pet. Pets are an extra charge. Here is our info: "Southwest Airlines allows customers to carry small pets (cats and dogs only) on board all Southwest Airlines flights. All in-cabin pets must be carried in an appropriate pet carrier. The pet fee is $75 each way per pet carrier before January 14th, 2014." If however your cat is an emotional support pet, you will need a note from Your Personal doctor, M.D. or whomever, stating that your cat is emotional support, then your cat travels free (you will still need a pet carrier). Please be kind to the flight attendant though and don't pet your darling during the flight, I'm allergic...AhhhChoo! :]


    Sorry, the new rate for bringing kitty is 95.00 one way.


    Thank you and Yes, I checked on the Pet policy already dear. She will be flying in the cabin with me :)


    Thank you kindly for this information. I will check that out about wheelchair assistance.


    Apr 12, 2014
    Flying delta from Atlanta to AMS, connecting flight on KLM to BUD do I have to claim bags and re-check? Do I have to go through customs?


    On arrival at AMS after passport control, follow signs to 'Baggage Hall' located on the ground level, retrieve your bags, & go through customs for security check. If connecting to a Schengen country, go through ticket control & security check.


    Ignore saapr - his directions are completely wrong. Since Budapest is outside the Schengen Area, you can make a completely sterile connection at AMS, just follow the signs from your arrival gate to your departure gate, where you will go through security. You don't have to do anything with your bags.


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