Header background image

Explore Today's Deals

Logo invertediFly.com

Air New Zealand Customer Service & Help

When traveling with Air New Zealand, it is important to know where to turn for customer service and assistance. Air New Zealand offers support in various areas to ensure a smooth and enjoyable travel experience for its passengers.

Flight Information: For real-time status updates on Air New Zealand flights, you can visit the Air New Zealand Flight Status page. This will provide you with the most accurate and up-to-date information regarding your flight's departure and arrival times. Keep in mind that this information can change at any time, so it is best to check with the official airline website for the most accurate and up-to-date information.

Reservations: To make or modify a reservation with Air New Zealand, you can visit their official website at https://www.airnewzealand.co.nz. Here, you can easily book your flights, manage existing bookings, and make any necessary changes to your travel plans.

Lost or Damaged Luggage: If you have lost or damaged luggage while traveling with Air New Zealand, it is important to contact their customer service as soon as possible. You can find their contact information below to report any issues and seek assistance in recovering your belongings.

Customer Relations: For any general inquiries, feedback, or complaints, Air New Zealand's customer relations team is available to assist you. They can address any concerns you may have and provide the necessary support to ensure your satisfaction with their services. Their contact information is listed below.

Frequent Flyer Program: Air New Zealand offers a frequent flyer program called Airpoints. This program allows you to earn and redeem points for flights, upgrades, and other travel-related benefits. If you have any questions or need assistance with your Airpoints account, you can reach out to Air New Zealand's customer service for help.

Contact Information

Help, Tips, & Info on Airlines and Flying

Beyond the customer service info provided here for Air New Zealand airlines (NZ), we have much more information to help guide you on your air travel:

For more details about Air New Zealand,

Find more help here for your journey through the airport