Shenzhen Airlines Pet Policy
Shenzhen Airlines understands that pets are an important part of many travelers' lives and aims to provide a comfortable and safe travel experience for both passengers and their furry friends. Here is everything you need to know about Shenzhen Airlines' pet policy.
Pet Reservation Info: Shenzhen Airlines only allows 2 carriers on each flight, so passengers are advised to contact the Customer Service Team at (+86) 755-953-61 as soon as their travel plans are confirmed to guarantee Fido a spot on board.
Pets in Passenger Cabin: Unfortunately, pets are not permitted to travel in the cabin with their owners. This policy ensures the comfort and safety of all passengers onboard.
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Pets as Checked Baggage: Shenzhen Airlines understands that some passengers may prefer to have their pets travel in the cargo hold. Small animals can travel as checked baggage if the combined weight of the pet and carrier does not exceed 70 lbs (32 kg). If you have multiple pets from the same litter, up to 3 animals can travel together in the same carrier if they are below 6 months and their combined weight does not exceed the limit. Additionally, 2 small animals below 30 lbs (14 kg) who are used to cohabitation can travel together in the same carrier. It's important to note that a fee for this service is charged in addition to your baggage allowance. For each kilogram, owners will be charged 1.5% of the full economy-class ticket.
Allowed Weights & Dimensions: For pets traveling as checked baggage, carriers should be escape-and-leak-proof. Animals should be able to stand up, turn around, and lie down in a comfortable position inside. Carriers should be made of solid material and have proper ventilation to allow animals to breathe inside. These requirements ensure the safety and well-being of your pets during the journey.
Restrictions & Limitations: Shenzhen Airlines may refuse entry of animals as checked baggage if the aircraft type is not suitable for transporting small animals or if the passenger does not accept the conditions for their pet to travel. These restrictions are in place to prioritize the safety and comfort of all passengers and pets onboard.
Keep in mind that air carriers can change these policies at any time, so you should always check directly with the airline you are traveling on, before you book, for the most accurate and up-to-date information.
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