Guest Services and Help

The airport's lost property office Check here whether your lost property could be at the airport or with the police. Items which are registered by the airport Passports and ID cards Tablets (all types – e.g. iPads, Kindles) Laptops Mobile phones Electronic accessories (including headphones) Watches Wallets Car keys If you have lost or left something at the airport or on the airplane, you can search for it in our external database. Go to the database here
Items which are registered by the police Clothing Perfume Food items and stimulants  Diaries Toys Books  Magazines Glasses Jewellery Medicines If you have lost or forgotten something at the airport or on the plane during arrival at Copenhagen Airport, there may be a chance that the police have received your property. Read more about the Police Lost Property office here Have you left your property somewhere else? If you have left your property somewhere other than at the airport or on the plane upon arrival at CPH, you can find relevant links here. Find out more Lost spirits and tobacco If a Tax Free bag containing alcohol or tobacco is handed in to the airport’s lost property office, the items will be passed on to the customs department (Tolden) at Copenhagen Airport.