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Lost And Found

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DAL Airport Lost and Found

Every traveler's nightmare is losing a personal item during their journey. Whether it's a misplaced passport, a forgotten laptop, or a lost piece of luggage, the stress can be overwhelming. Luckily, Dallas Love Field Airport has a dedicated Lost and Found department ready to assist you. This article provides you with all the necessary information about the department's contact details, operating hours, location-specific procedures, and how to file a report for a lost item.

Scroll down to get specific information about what to do if you lost an item at DAL.

Contact Information and Operating Hours

If you've misplaced an item at Dallas Love Field Airport, the Lost and Found department is ready to assist you. You can reach them at (214) 670-4227 or email them at [email protected]. The office is conveniently located on the second level of the public portion of the terminal, near the Garage A/B skybridge and escalators.

The Lost and Found office operates from Monday to Friday, between 8 a.m. and 5 p.m.

Location-Specific Procedures

Items Lost in Airport Terminals

Items that have been misplaced within the terminal, excluding security checkpoint areas, immigration and customs areas, airline lounges, or items left on an airplane, are taken to Love Field Lost and Found.

Items Lost at Security Checkpoint Areas

For items lost at TSA security checkpoints, you can contact the Lost and Found department directly at +1-214-670-4227.

Items Lost in Other Areas

For items lost in other areas such as parking areas, rental car facilities, shuttle buses, and similar areas that are not located inside the airport, these are also handled by the Lost and Found department.

Items Lost on the Plane

If you suspect you've left an item on the plane after arriving at Dallas Love Field Airport, don't panic. There are several steps you can take to retrieve your belongings. First, consider returning to the gate if you've just disembarked. The item may still be there, and the flight crew can assist you.

If the gate is no longer accessible, the airport's Lost and Found desk is your next best option. It's the central hub for items left behind on planes, in terminals, and in other areas of the airport. The staff there can help you track down your belongings.

Alternatively, you can visit the luggage/baggage services desk for your airline, typically located in the baggage claim area. They can assist you in locating your lost item. Lastly, you can contact your airline directly. Most airlines have specific procedures for handling lost items.

Lost Checked Baggage

If your checked bag doesn't appear in the baggage claim area within a reasonable amount of time, don't worry. The first step is to report the missing bag to your airline. Each airline has its own process for handling lost luggage, but generally, they will try to locate your bag and deliver it to you. If they can't find it, you may be eligible for compensation.

Here are the contact details for the most popular airlines that service Dallas Love Field Airport:

If your airline is not listed above, check out airlines that serve DAL for contact info and more.

How to File a Report

To file a report for a lost item, you can use the online form. When filling out the form, be prepared to provide your First and Last Name, Contact number, Date and Time of travel, the Airline used, and a detailed description of the property that includes brand, color, size, type, and identifiable features. The more detail you can provide, the better the chances of locating your lost item.

Collection, Delivery, and Charges

Once your item has been located, it can be collected from the Lost and Found office during operating hours. Please note that due to storage constraints, items not claimed after 30 days are donated to the United Way.

Special Considerations

For sensitive items like passports or electronics, rest assured that the Lost and Found department follows strict privacy and security protocols. Be wary of third-party services that may charge unauthorized fees for the recovery of lost items. It is always best to contact the Lost and Found department directly.

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Frequently Asked Questions (FAQ)

You can reach the Lost and Found department at (214) 670-4227 or email them at [email protected]. The office is located on the second level of the public portion of the terminal, near the Garage A/B skybridge and escalators.
The Lost and Found office operates from Monday to Friday, between 8 a.m. and 5 p.m.
For items lost at TSA security checkpoints, you can contact the Lost and Found department directly at +1-214-670-4227.
If you suspect you've left an item on the plane after arriving at the airport, consider returning to the gate if you've just disembarked. If the gate is no longer accessible, the airport's Lost and Found desk is your next best option. Alternatively, you can visit the luggage/baggage services desk for your airline or contact your airline directly.
If your checked bag doesn't appear in the baggage claim area within a reasonable amount of time, report the missing bag to your airline. Each airline has its own process for handling lost luggage.
To file a report for a lost item, you can use the online form. Be prepared to provide your First and Last Name, Contact number, Date and Time of travel, the Airline used, and a detailed description of the property.
Items not claimed after 30 days are donated to the United Way.