My entire luggage has been lost or misplaced by the baggage handlers. My flight was from Naples to Barcelona Yesterday. Please advise if the loading of my luggage would have been under camera surveillance during the loading process at Naples Airport and also when luggage arrives at Barcelona Airport
Why is it taking 3 days to reclaim luggage lost? I’ve filled out appropriate forms and been dialling numbers given to me numerous times and leaving answer phone messages with no response. Why is no one responding or getting in contact?
Same here. No response and no contact. I have called the number and updated info and the information changes depending on whom you are dealing with. I am considering calling the attorney general. Not very good practices and procedures !