Lost and Found at DTW Airport
If you've lost something at Detroit Metropolitian Airport, don't panic. It's important to understand that every airport has different procedures for handling lost and found items and the process will vary depending on where the item was lost. This guide will provide you with detailed information on what to do if your item was lost at a security checkpoint, on an aircraft, or in other areas of the airport. We will also provide you with tips to increase your chances of successfully recovering your lost item(s).
Items Lost at Security Checkpoint
If you believe you've lost an item at a security checkpoint, you should contact the Transportation Security Administration (TSA) directly. The TSA at Detroit Metropolitian Airport can be reached at (734) 942-3126. They handle all lost and found items that are left behind at security checkpoints.
Items Lost on Aircraft/Lost Luggage
For items lost on an aircraft, including missing luggage at baggage claim (lost luggage), you must contact the airline you are traveling on. For contact information, visit the Airlines Served page. Here are some of the most popular airlines used at Detroit Metropolitian Airport:
Items Lost in Other Areas
Items lost in other areas of the Detroit Metropolitian Airport, such as terminals, restaurants, or shops, may be turned into various airport offices. This can sometimes make it tricky to locate your lost item if you can't remember where it was misplaced. However, Detroit International Airport has provided an online form for reporting lost items. To file a claim, visit the Lost and Found claim page.
Once your form is submitted, your lost items information will be accessible by Lost and Found staff. You will receive a confirmation email that your report has been sent to the Lost and Found Office. A Lost and Found team member will search the system for possible matching found items. Within three business days, you will be sent a follow-up email with a reference number if they locate items they believe belong to you.
The Lost and Found office is located in the Police Division and is open during regular business hours. The address is:
Wayne County Airport Authority Police
Lost and Found Office
31399 East Service Drive
Detroit, MI 48242
Phone: (734) 942-3669