TYS Terminal Maps & Guide
- Getting Around TYS Airport
- Frequent Flier Terminal Tips
- Security & Screening
- Food, Shops & Services
- Baggage Claim Areas
- Airport Map FAQ
Welcome to the bustling hub of Knoxville McGhee Tyson Airport, where convenience meets comfort. Whether you're navigating its two main levels or enjoying the unique Smoky Mountain-themed design, this guide will help you make the most of your time at TYS. From terminal maps to dining options, we've got you covered for a seamless travel experience.
TYS Airport Terminal Map: First, scroll down on this page to the map image. Then, tap or click on the image or button to choose your terminal or locate parking facilities. A window will open with an interactive map, allowing you to pan and zoom to a specific terminal or concourse, gate, or amenity. You can also use the search feature to highlight the location on the map of gates, restaurants, lounges, security checkpoints, baggage claim areas and more. In addition, get directions from one location to another, which is very handy when you know your arrival and departure gate for a connection!
IMPORTANT: If using a mobile phone, please check that you are using the latest software (e.g. iOS) version for the best results.
Knoxville McGhee Tyson Airport Terminal Map
Getting Around TYS Airport
McGhee Tyson Airport consists of two main levels, each serving distinct functions to ensure smooth passenger flow. The top level is where you will find the ticket counters, security checkpoints, and boarding gates. This level is also home to various restaurants and shops, making it convenient for travelers to grab a bite or do some last-minute shopping. The terminal's design features a Smoky Mountain theme, complete with faux waterfalls and wood carvings of bears, providing a unique and pleasant atmosphere.
The bottom level is primarily dedicated to baggage claim and car rental services. This level houses three baggage claim areas, airline offices, and other airport administrative offices. If you need to rent a car or retrieve your luggage, this is the level you will need to navigate. Clear signage is available throughout both levels to guide you to your destination.
With 12 gates in total, the airport serves several airlines with specific gate assignments. Allegiant Air typically operates from Gates 2 and 4, American Airlines from Gates 8, 10, and 12, Delta from Gates 1, 3, and 5, and United from Gates 7, 9, and 11. There is also a common use gate, Gate 6, which may be utilized by different airlines as needed. Keep an eye on the flight information displays for any changes in gate assignments to ensure you head to the correct gate for your flight.
See the concourses at TYS Airport and discover where each airline operates.
Frequent Flier Terminal Tips
To help you navigate the airport terminals with ease, we’ve gathered the best advice and tips from TYS-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights will guide you through the terminals for a smoother journey. Here’s what they have to say:
Navigating the Airport
"If you're flying with Delta or United, remember that their ticket counters and security checkpoints are near each other on the upper level. This can save you some time if you're in a rush." — Mark H., Alcoa, TN, December 2023
"The interactive terminal map is a lifesaver, especially if you're trying to locate amenities or your gate quickly. Make sure to check it out on your phone as soon as you arrive." — Emily J., Maryville, TN, January 2024
Amenities & Services
"The free Wi-Fi at TYS is pretty reliable. If you need to get some work done, find a quiet spot near the gates or head to one of the lounges for a more comfortable setting." — David R., Farragut, TN, March 2024
"For a quick bite, Chick-fil-A is my go-to. It's conveniently located near the boarding gates, so you can grab something tasty without straying far from your departure point." — Jessica T., Oak Ridge, TN, February 2024
Security
"If you have TSA PreCheck, use it! Both security checkpoints offer TSA PreCheck lanes, which can significantly speed up the screening process." — Michael K., Knoxville, TN, April 2024
"Arrive early if you're flying out in the early morning. The security lines can get quite long, especially around 6 AM when multiple flights are scheduled to depart." — Sarah L., Seymour, TN, May 2024
Baggage
"The baggage claim areas are on the lower level and are well-signposted. If you're renting a car, the rental counters are also on this level, making it convenient to grab your bags and head straight to your car." — John M., Lenoir City, TN, June 2024
"Keep an eye on the flight information displays to find out which carousel your luggage will arrive at. It can save you a lot of wandering around." — Lisa P., Clinton, TN, July 2024
iFly Tip: Enhance your travel experience with expert airport navigation tips available now.
Security & Screening
In this section, you will learn about the locations of security checkpoints, the availability of TSA PreCheck and its benefits, and the absence of dedicated fast track lanes and CLEAR services at the airport. Additionally, you will find information on Global Entry Enrollment Center and how to apply for both TSA PreCheck and Global Entry. Lastly, there are details on renewing or enrolling in TSA PreCheck for expedited security screening.
Locations of Security Checkpoint(s)
Knoxville Airport has two security checkpoints located on the upper level of the terminal. The first checkpoint is located near the Delta and United Airlines ticket counters, while the second checkpoint is located near the American Airlines ticket counter. Both checkpoints are open from 4:00 AM until the last flight of the day.
Fast Track Lanes and Locations
There are no dedicated fast track lanes at TYS Airport. However, TSA PreCheck is available at both security checkpoints for eligible passengers. TSA PreCheck allows expedited screening for trusted travelers, allowing them to keep on their shoes, belts, and light jackets, and keep their laptops and liquids in their carry-on bags.
Passport & Immigration Control Locations
The airport does not have international flights, so there are no passport or immigration control locations within the terminal.
TSA and TSA Pre Checkpoints
TYS has TSA and TSA Pre Checkpoints to ensure the safety and security of all passengers. TSA Pre Check is a program that allows pre-approved travelers to go through expedited security screening, which means they do not have to remove their shoes, belts, or laptops from their bags. This program is available to U.S. citizens and lawful permanent residents. To apply for TSA Pre Check, travelers must complete an online application and schedule an appointment for an in-person interview at an enrollment center.
To view current TSA wait times, check out the TSA wait times page.
Global Entry Locations
Knoxville McGhee Tyson Airport has a Global Entry Enrollment Center, which is a program that allows expedited clearance for pre-approved, low-risk travelers upon arrival in the United States. Global Entry members can use automated kiosks to complete their customs declaration and biometric scanning, which means they can skip the long lines at customs. To apply for Global Entry, travelers must complete an online application and schedule an appointment for an in-person interview at an enrollment center. The enrollment center at Knoxville Airport is located in the main terminal, near baggage claim.
CLEAR Lane Locations
This airport does not currently have CLEAR Lanes. However, you still might be able to use CLEAR if you are traveling to or from another airport that does. You can easily check CLEAR airport locations and learn more about how to save a ton of time on your next trip!
Limited Time CLEAR Offer
In partnership with iFly, you can now get CLEAR for 2 months free! You can enjoy the convenience of CLEAR on your next trip without the hassle and stress of long lines at the TSA checkpoint. Enrollment is fast and easy.
Ready to Renew or Enroll in TSA PreCheck* for Faster Travel?
Renew Your TSA Pre Membership
Is your TSA PreCheck membership expiring soon? Renew your 5-year membership online with ease through this exclusive iFly offer. Continue to enjoy the benefits of faster airport security, including shorter lines and the convenience of not having to remove shoes, belts, or laptops. Don’t wait—Renew today!
Enroll in TSA PreCheck
If you’re new to TSA Pre, now is the perfect time to enroll! Take advantage of this offer to join the program and start enjoying stress-free travel. With PreCheck, you’ll breeze through airport security with shorter lines and no need to remove shoes, belts, or laptops. Enroll Now!
*TSA Precheck is available to U.S. citizens, U.S. nationals, and lawful permanent residents.
iFly Tip: Learn the stages of your flight from a pilot's perspective by visiting our takeoff to landing guide.
Food, Shops & Services
Traveling can be a tiring experience, but TYS has plenty of options to keep you fueled and entertained during your journey. The airport offers a variety of food and shopping options to satisfy your cravings and help you pass the time.
For those looking for a quick bite, there are several fast food options available, including McDonald's, Chick-fil-A, and Dunkin' Donuts. If you have more time to spare, head to the sit-down restaurant, Ruby Tuesday, for a more relaxed dining experience. In addition to food, there are several shops available for those looking to do some last-minute shopping. From books and magazines to souvenirs and gifts, there's something for everyone.
Aside from food and shopping, Knoxville McGhee Tyson Airport also offers a variety of amenities to make your travel experience more comfortable. Free Wi-Fi is available throughout the airport, so you can stay connected while waiting for your flight. If you need to freshen up, there are several restrooms and a shower facility available. For those traveling with children, there's a play area to keep them entertained. And if you need assistance, the airport offers a variety of services, including wheelchair assistance and baggage storage.
Discover all the dining and shopping options by visiting our restaurant and store directory.
Baggage Claim Areas
Upon arrival at the airport, passengers can easily locate the baggage claim areas. There are two baggage claim carousels located on the lower level of the terminal. Passengers should check the flight information display screens to determine which carousel their luggage will be on. Once passengers have retrieved their luggage, they can proceed to the ground transportation area to continue their journey.
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iFly Tip: Save time at airport security with our TSA PreCheck Guide.
Knoxville McGhee Tyson Terminal Q&A
Find more help here for your journey through the airport