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Nairobi Kenyatta International Airport NBO

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Nairobi Kenyatta International Airport (NBO) Guide

Discover Nairobi Kenyatta International Airport, Kenya's largest and East Africa's busiest hub, home to the iconic Giraffe Centre within its vicinity. This guide simplifies your journey through NBO, offering essential tips for over 40 airlines across two terminals. Whether it's flight details, parking, or where to eat, our Comprehensive Airport Guide on has you covered.

Helpful Tips & Resources

Is Embacasi, Nairobi Airport (NBO) airport a bit unfamiliar to you? Look no further than for insightful tips and advice. Read on!

NBO has two terminals: Terminal 1 and Terminal 2. Terminal 1 has 9 gates and is used by major airlines such as Kenya Airways, KLM, and Emirates. Terminal 2 has 5 gates and is used by low-cost carriers such as Jambojet and Fly540.

Passengers arriving at the airport will go through immigration and customs in the Arrivals area of their respective terminal. After collecting their luggage, they can proceed to the Departures area, which is located on the upper level of each terminal. Here, passengers will find check-in counters for their airline and security checkpoints.

Once past security, passengers can access the gate area, where they will find a variety of food and beverage options, duty-free shops, and other services. Boarding gates are located throughout the terminal and are clearly marked with signage.

Use our interactive airport map to locate food, services, and airline departure gates.

Connecting Between Terminals

NBO Airport has two terminals, Terminal 1 and Terminal 2. The terminals are connected by a shuttle bus that runs every 15 minutes, 24 hours a day. The shuttle bus is free of charge and takes approximately 10 minutes to travel between the terminals.

If you prefer to walk, it is possible to do so between the terminals. The walking distance is approximately 1.5 kilometers and takes around 20 minutes. However, it is important to note that the walk between the terminals can be tiring, especially if you are carrying heavy luggage.

Picking Up and Dropping Off Passengers

When picking up or dropping off passengers at Nairobi Airport, it is important to follow the airport's guidelines to ensure a smooth and safe experience for everyone involved.

Curbside parking is strictly prohibited at NBO, so drivers must use the designated pick-up and drop-off zones. These areas are clearly marked and located near the terminal entrances. Drivers should also be aware that stopping or parking in any other areas, including fire lanes and taxi stands, is strictly prohibited and may result in fines or towing.

If you arrive early to pick up passengers, NBO offers a convenient cell-phone waiting area where you can wait for your party to arrive. This area is located near the airport's entrance and allows drivers to park for free for up to 30 minutes while they wait for their passengers to exit the terminal.

Parking Facilities & Options

Traveling can be stressful, but finding parking at NBO doesn't have to be. The airport offers a variety of parking options, including both covered and uncovered parking lots and garages. The parking facilities are conveniently located near the airport terminals, making it easy to park and walk to your gate.

If you're waiting to pick up a passenger, the airport also has cell phone waiting areas available. These areas allow you to wait in your car until your passenger is ready to be picked up, without having to circle the airport or pay for parking.

Handicapped parking is available in all of the parking facilities, with designated spots located near the entrances. If you require special assistance, the airport also offers wheelchair-accessible shuttle buses to transport you to and from the parking facilities.

For those looking for a more economical parking option, off-airport parking is available nearby. These parking facilities offer shuttle service to and from the airport, and can often be reserved in advance. This option can save you money without sacrificing convenience.

Get details about NBO Airport parking options and rates, along with more economical off-airport parking here.

Transportation Options

When arriving at the airport, there are several transportation options available to get you to your destination.

For those who prefer to drive themselves, there are several car rental facilities available at the airport. Major providers include Avis, Budget, Europcar, Hertz, and Sixt. It is recommended to book in advance to ensure availability.

Taxi services are also readily available at the airport. The drop-off areas are located outside the arrivals terminal. Fares are based on distance and can vary depending on the time of day. It is recommended to negotiate the fare before getting into the taxi.

Shared ride services are available for those looking for a more affordable option. Pickup areas are located outside the arrivals terminal. However, there may be restrictions on the number of passengers and luggage allowed.

Airport shuttles are a convenient option for those traveling to nearby hotels or destinations. The service is available 24/7 and pickup areas are located outside the arrivals terminal. Fares vary depending on the destination.

For those looking for a more budget-friendly option, public transportation is available. The airport is connected to the city center via the Nairobi Commuter Rail service. The train station is located a short distance from the airport and fares are affordable.

Airport Hotels

Traveling can be a tiring experience, and finding the perfect place to rest and rejuvenate near the airport can make all the difference. We have curated a list of hotels that not only offer comfort and convenience but also provide easy access to the airport and the city's key attractions. From luxury hotels to affordable apartments, these accommodations ensure a pleasant and hassle-free stay. Whether you're looking for a place with a pool to unwind, a shared lounge to socialize, or a tranquil garden setting to relax, you'll find a hotel that suits your needs here. Discover the top hotels that cater to a variety of needs and preferences. View all options here.

Dining, Shopping & Enjoying the Airport

the airport offers a variety of dining and shopping options for travelers. If you're looking for a quick bite, head to Java House located in Terminal 1A or Artcaffe in Terminal 1E. Both restaurants offer a selection of coffee, sandwiches, and pastries. For a more substantial meal, try the local cuisine at Mama's Kitchen in Terminal 1A or the international menu at Pizza Inn in Terminal 1E.

When it comes to shopping, Duty Free Kenya in Terminal 1E is a must-visit for travelers looking to purchase souvenirs, local crafts, or luxury goods. For books and magazines, head to the WHSmith in Terminal 1A. Other popular stores include Zawadi House in Terminal 1A for African-inspired gifts and accessories, and Victoria Courts in Terminal 1E for electronics and gadgets.

The locations of all food, shops, and services at Nairobi Kenyatta International Airport can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and newsstands, view the comprehensive list here.

Passenger Services

If you're traveling through Nairobi Kenyatta International Airport, you'll be pleased to know that there are a variety of passenger services available to make your journey smoother and more comfortable.

For those who need to stay connected, free wifi is available throughout the airport. If you've lost an item during your travels, the lost and found department is located in the arrivals area of Terminal 1A. Families with children can take advantage of the children's play area, located near the food court in Terminal 1A.

Passengers with special needs can request assistance at the airport. The airport offers wheelchair assistance, as well as assistance for passengers with visual or hearing impairments. Banking services are also available at the airport, with ATMs located throughout the terminals.

If you require medical assistance, the airport has a medical center located in Terminal 1A. The center is staffed by medical professionals and is equipped to handle a variety of medical emergencies.

Flight Status Info

As an air traveler, it is important to stay informed about the status of your flight departure. Fortunately, there are several ways to get real-time updates on flight information at Nairobi Airport.

One of the most common ways to check flight status is by using the in-airport flight displays (FIDS) located throughout the terminal. These displays provide up-to-date information on flight departures, delays, and gate information. Simply locate the display that corresponds to your flight and check the status.

Another convenient way to stay informed about flight status is by using airline mobile phone apps. Most airlines have their own apps that allow passengers to receive push notifications about departure delays, cancelations, or gate changes. Passengers can also opt to receive updates via text or email.

Passengers can check the status of their flight departure at NBO by visiting the flight departures page on, which provides real-time updates on flight departures, delays, and gate information.

Helpful Tips

When to Arrive

It is recommended to arrive at NBO Airport at least 3 hours before your scheduled departure time for international flights and 2 hours for domestic flights. The busiest times to avoid are during the early morning and late evening rush hours. Keep in mind that security and check-in procedures may take longer during peak travel times.

Getting to the Airport

The best ways to get to the airport are by taxi, airport shuttle, or private car. Taxis are readily available throughout the city and can be hailed on the street or booked through a taxi app. Airport shuttles are a convenient and affordable option for groups or solo travelers. Private car services can also be booked in advance for a more personalized experience.

Getting Oriented

Use's interactive airport maps to get oriented at Nairobi Kenyatta International Airport. The maps provide detailed information on the airport's layout, including the location of terminals, gates, and amenities. You can also use the maps to plan your route to and from your gate, as well as locate restaurants, shops, and other services.

Avoiding Delays

To avoid delays at Nairobi Airport, make sure to arrive early, have all necessary travel documents ready, and pack your carry-on luggage according to TSA guidelines. Avoid bringing prohibited items such as liquids over 3.4 ounces or sharp objects. Additionally, check the airport's website or social media pages for any updates on flight delays or cancellations before heading to the airport.

Airport Facts & Stats

NBO Airport, also known as Jomo Kenyatta International Airport, is the largest airport in Kenya and serves as a hub for many African airlines. The airport has a total of two terminals, Terminal 1 and Terminal 2, which are connected by a shuttle bus.

The top airlines with the most daily flights at the airport are Kenya Airways, Ethiopian Airlines, and Emirates. On average, the airport handles around 20,000 passengers daily and has approximately 200 daily flights. The airport serves over 50 destinations worldwide, with the top 5 destinations being Johannesburg, Dubai, Addis Ababa, Amsterdam, and London.

Several air carriers use Nairobi Kenyatta International Airport as a hub, including Kenya Airways, Jambojet, and Fly540. The airport offers a variety of amenities for travelers, including duty-free shopping, restaurants, and lounges.

Airport History

Nairobi Airport is the largest airport in Kenya and serves as the primary gateway to the country. Here is a brief history of the airport:

  • 1958 - Construction of the airport began, and it was named Embakasi Airport.
  • 1972 - The airport was renamed Jomo Kenyatta International Airport in honor of Kenya's first president.
  • 1978 - A new terminal building was opened, increasing the airport's capacity to handle more passengers.
  • 1980 - The airport's runway was extended to accommodate larger aircraft.
  • 1985 - A cargo terminal was built to handle the increasing demand for air freight.
  • 2013 - A new terminal building was opened, increasing the airport's capacity to handle up to 20 million passengers per year.
  • 2019 - The airport was renamed NBO to reflect its importance as Kenya's main international airport.

Today, NBO Airport is a modern and efficient airport that serves as a hub for many airlines in Africa and around the world.

Airport Contact Information

For more information about Nairobi Jomo Kenyatta International Airport, please refer to the following contact details:

  • IATA Code: NBO
  • Airport Website
  • Phone: +254 20 822 111
  • Email: [email protected]
  • Mailing Address: Jomo Kenyatta International Airport, P.O Box 19001-00501, Nairobi, Kenya

Note that the contact information provided here is subject to change by the airport operator(s).

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