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Guest Services and Help

Pensacola International Airport PNS

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Guest Services at Pensacola International PNS Airport

Other services offered at Pensacola Regional Airport:

The Airport Operations Center
(tel. 850-436-5000) is open 24 hours a day, 7 days a week.
Public Phones TDD are located on the first level of the terminal, by escalators and on concourse at Gate 2.
Courtesy Paging Phones are on the first level of the terminal, near escalators, outside gift shop on 2d level Terminal Lobby, and at Gate 2 on Concourse.
The USO Welcome Center /Information desk - attended to by volunteeers - is on level 2, center, near the escalators.(tel. 850-455-1064) and provides WiFi access, refreshments, transport assistance & area information.

Lost & Found

1. If you lost an item onboard your airplane, contact your airline's lost & found department.
2. If you lost an item inside the terminal, call 850-436-5000. (The Airport Police arranges shipment of lost item via local shipper). 

Mail Center

Postal & UPS drop boxes - outside across from airline ticketing desks;


Pets are not allowed at the airport unless they are working dogs or are in a safe kennel. Contact your airline as to their requirements.



International Travelers at Pensacola International PNS Airport

Passenger Tips

As your hub for information about Pensacola International Airport, iFly.com can help you get to, through, and between airports with ease. Here are some suggestions that can help you on your visit to the airport:

  • Need some cash or local currency for your trip? Check here for the location of in-terminal ATMs or currency exchangers.
  • Find business services here, like copy machines, postal services, or notaries.
  • In the event of an emergency, the airport is prepared to accommodate those with special needs and provide medical attention for minor medical issues.
  • Check here to view a list of which airlines are served by the airport.
  • Be sure to know how long you will need to wait at the security checkpoint closest to your gate.
  • Take advantage of the free wifi and explore the web if you have some time before your departure! Additionally, you can relax, grab a snack, and browse the shops.
  • If you're flying into a city from another location and require a speedy way to reach your destination, contact one of these taxi or limousine services.