Cairns Airport ( CNS ) Guest Services and Help

Guest Services at Cairns CNS Airport

Lost & Found

Lost item or baggage left on an aircraft: For lost property left on board an aircraft; or from within the airline lounge; or for any baggage enquiries (mishandled, lost baggage or baggage left on a carousel) please contact your airline, see contact details here. Lost items left in Taxis: For items left in taxis on the way to or from Cairns Airport contact the taxi company directly by visiting the Cairns Taxi website. Lost property within the Terminals or Car Park: If you believe you have lost something in the terminal or car parking areas, please complete the Lost Property form below:  Luggage storage:  Luggage Storage is available at both terminals. Click here for more information or contact Cairns Airport Parking on for assistance with your storage needs. Lost Property

Mail Center


Pets are not allowed at the airport terminal unless they are working dogs or are in a safe kennel. Contact your airline as to their requrirements.


Smoking is not allowed in the terminals at the Airport.

International Travelers at Cairns CNS Airport

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