Header background image

Baggage & Security

Charlotte Douglas Airport CLT

Explore Today's Deals

Logo invertedCLTCharlotte Douglas Airport

Baggage Claim at Charlotte Douglas CLT Airport

The baggage claim area is on the gound level of the terminal. It houses baggage claim A1-A3, B, C, D & E.  there is an Info desk, ATM & Baggage Service between B  C.

Baggage Carts / Skycap at Charlotte Douglas CLT Airport

Baggage cart rentals are provided by Smarte Carte.  Payment methods include coins, cash, American Express, Master Card, Visa and Discover. Locations include Concourses B, C & D, Baggage Claim Area; along upper level ticketing counter curbside & the Hourly Parking Deck.

Upon request, airlines will provide a cart to assist passengers in accessing different areas of the passenger terminal. Assistance carts can also to be obtained through a Skycap.

Security at Charlotte Douglas CLT Airport

The TSA toll-free number is 1-866-289-9673;  email: [email protected].  For prohibited items open http://www.tsa.gov/public/ 
For Global Entry info open cbp.gov.globalentry/about

Security checkpoints are open at the following Concourses, operating at different schedules:
At A & B 4am-8:15pm; at C 4am-10:45pm; at D 5am-8:15pm & at E 6am-20:15pm.
Note that all gates & Concourses are accessible via ny of the security checkpoints.

The TSA Pre-check Lane is next to security check (left ), near door 5, and at entrance to Concourses D/E.

Helpful Tips & Resources

Whether you're a seasoned jet-setter or a first-time flyer, iFly.com has everything you need to make your airport experience stress-free. Check out these helpful tips for traveling to, from, or through CLT: 

  • Take advantage of the free wifi and explore the web if you have some time before your departure! Additionally, you can relax, grab a snack, and browse the shops.
  • If you're looking for ways to pass the time before your flight takes off, check out these cool layover ideas at Charlotte Douglas Airport.
  • If you want to know if your flight might be late, check out the arrival status of the inbound flight.
  • Are you planning a trip to the airport and unsure of the different parking options and their associated costs? Check out this link to find out the locations and fees for both on-airport and off-airport parking.
  • If you need to know what business services are available, like copy machines, postal services, or notaries, please check here.
  • If you are travelling within the local area and need a fast way to reach your destination, take a look at the airport shuttle options available here.