Airport Maps & Terminal Guide
Getting Around the Airport
The Charlotte Airport has only one terminal building linking five different concourses - Concourse A to Concourse E. All gates to the airplanes as well as the concourses are easily accessible from CLT airport checkpoints. Smoking is only allowed at a distance of 100 feet from the gates to the terminals, hence passengers are required to go through the security checkpoints again before returning to the gates.
Concourse A
There are 22 gates in Charlotte Airport Concourse A of the CLT airport, split into two separate sections. Gates A1-A13 are nearest to the terminal while the remaining gates A21-29 are more towards the north of the airport and can be accessed through moving walkways and a connector.
Concourse A is served by numerous airlines including ViaAir, Air Canada, JetBlue, Frontier, Delta, Southwest, and United airlines. This concourse can be reached from the ticketing floor.
The nearest security checkpoint from Concourse A is checkpoint A located towards the west of the airport terminal. There are many restaurants and shops towards the south and north of the concourse and inside the connectors. There is also a charging station and an ATM near gate A6 of concourse A.
To get better oriented, see the Charlotte Airport Map - Concourse A Gates A1-A12.
Concourse B
There are 16 gates in Concourse B of the CLT airport numbered consecutively as B1-B16. The concourse is situated towards the southwest of the airport.
Concourse B is served by only one airline: American Airlines. This concourse can be reached from the Atrium.
The nearest security checkpoint from Concourse B are checkpoints A and B. To access Concourse B from Concourse A you simply take a left on the exit of Concourse B. There are many restaurants and shops in the concourse including an American Airlines Admirals Lounge. There are also charging stations at gates B4 and B10 and an ATM near gate B10 of concourse B.
To get better oriented, see the Charlotte Airport Map - Concourse B Gates B1-B16
Concourse C
There are 18 gates in Concourse C of the CLT airport starting from C2-C19. The concourse is situated towards the southwest of the airport.
Concourse C is served by only one airline: American Airlines. This concourse can be reached from the Atrium.
The nearest security checkpoint from Concourse C is checkpoint C. There are many restaurants and shops inside the concourse including a huge American Airlines Admirals Club situated just outside the concourse in the connector of gate D and E. Take a right on the exit of Concourse C to reach this connector. There is also a charging station near or at gates C4, C10, and C15 and an ATM at gate C9 of concourse C.
To get better oriented, see the Charlotte Airport Map - Concourse C Gates C2-C19.
Concourse D
There are 13 gates in Concourse D of the Charlotte Douglas International airport numbered consecutively as D1-D13. The concourse is situated towards the east of the airport.
Concourse D is served by two airlines: American Airlines and Lufthansa. This concourse can be reached from the ticketing floor. This is the main concourse handling all international flights without any requirement of preclearance of customs.
The nearest security checkpoint from Concourse D are checkpoints D and E situated towards the east of the terminal. To access Concourse E from Concourse D you simply take a right on the exit of Concourse D. There are many restaurants and shops in the concourse as well inside the connector of concourse D and E. There is also a charging station at gate D3 and an ATM near gate D7 of concourse D. Currency exchange is situated at gates D1 and D2.
To get better oriented, see the Charlotte Airport Map - Concourse D Gates D1-D13.
Concourse E
There are 37 gates in Concourse E of the CLT airport: E1-E36 and E38. This is a y-shaped concourse with gates E1 through E9 located on one side, splitting into gates E10-E19 on the right and gates E20-E36 and E38 on the left. The concourse is situated towards the east of the airport.
Concourse E is served by only one airline: American Airlines. This concourse can be reached via an elevator down to floor 1 and then taking connectors / moving walkways from there.
There is a charging station near gate E11 as well as an ATM nearby.
To get better oriented, see the Charlotte Airport Map - Concourse E Gates E1-E38.
Food, Shops & Amenities
There are many options for shopping and dining around the CLT airport. Concourse A and Concourse B have more dining options than shopping choices, while concourse C maintains a good balance between both. The remaining areas of the airport (Atrium, The Plaza, D/E Connector, A Connector, and A/B Connector) have more options for shopping than dining. Some notable shops and restaurants include Panera Bread, Cinnabon, and Charlotte News & Gifts in Concourse A; Farmers Market, The Great American Bagelry, and CNBC Express in Concourse B; Bad Daddy's Burger Bar and InMotion Entertainment in Concourse C; 3Sixty Duty Free and More and Carolina Beer Co. in Concourse D; and The Body Shop and Starbucks in the connectors.
Security Checkpoints
The security checkpoints at the CLT airport are monitored by the Federal TSA - Transportation Security Administration. Only passengers possessing tickets are allowed to proceed beyond any of the security checkpoints. All security checkpoints provide access to the concourses and airplane gates.
The hours and wait times estimates for each security checkpoint can be found on the Charlotte Airport Security Wait Times Page.
Airline Lounges
The USO Lounge is situated at the upper level of the Atrium at the CLT airport. The USO of North Carolina has the capacity to cater to 90,000-plus people every year, including military retirees, military personnel, as well as their families.
Comfortable couches along with television, magazines and books for leisure and refreshments are some of the prominent features of the USO lounge. There are also phone and internet facilities available without any extra charges.
International Arrivals & Transfers
Concourse D is the main concourse handling all international flights without any requirement of preclearance of customs. There are 13 gates in Concourse D of the CLT airport numbered consecutively as D1-D13. The concourse is situated towards the east of the airport.
Concourse D is served by two airlines: American Airlines and Lufthansa. This concourse can be reached from the ticketing floor.
The nearest security checkpoint from Concourse D are checkpoints D and E situated towards the east of the terminal. To access Concourse E from Concourse D you simply take a right on the exit of Concourse D. There are many restaurants and shops in the concourse as well inside the connector of concourse D and E. There is also a charging station at gate D3 and an ATM near gate D7 of concourse D. Currency exchange is situated at gates D1 and D2.
Terminal Tips
- All gates to all the five concourses are accessible under a single roof
- There are no shuttle services available at the airport connecting flights or gates
- Be attentive to any directions from airport personnel or new signage at the airport facility
- The lines at any of the airport security checkpoints may be adapted to the need of the hour, for example peak hours may required accommodation of a larger crowd
- Print your boarding passes beforehand or use electronic boarding passes to save time
- Get all information regarding baggage sizes, airline schedule, curbside pickup/dropoff, or wheelchairs, prior to reaching the airport
- When travelling with children:
- Account for extra time
- Keep children activities in your carry-ons
- Explore the art installations at the terminals
- Contact the airline beforehand if you need assistance for minors
- Use any of the available mother rooms if required (03 locations: 1- Upper level of the Atrium, 2- Concourse A Connector between Gates A1-A13 and A21-A29, or 3- Near the corner of Concourses D and E, across from Checkpoint E).
- When travelling with pets or other animals:
- Review the airline policies beforehand
- Use the pet relief areas if required. These terminals are located inside the terminals and at the arrival/baggage claim levels
- All pets are to remain inside the carries in the terminals, except for service animals
- Important contacts:
- Airport Automated Information: 704-359-4910
- Airport Information/Paging: 704-359-4013
- Visitor Info Center: 704-359-4027
- City of Charlotte Aviation Department: 704-359-4900
- Airport Law Enforcement & Emergency: 704-359-4012
- Security: 1-866-289-9673
Maps, Airlines & Amenities
